All UZIO Reviews
1-25 of 95 Reviews
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shawn
Insurance, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed October 2020
Ease of Use
Positive
PROSUser friendly for clients. User friendly for staff.
CONSLacks robust decision support. File feeds are lacking.
Reasons for switching to UZIO
Team at UZIO
Emily
Insurance, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Great Solution for SMBs
Uzio is the perfect solution for our smaller clients who are transitioning away from paper-based enrollments. The basic platform is clean and straightforward, and clients can take advantage of the premium modules as they become more comfortable with online benefit administration.
PROSUzio is intuitive and extremely easy to build for our clients. I really appreciate the level of control we have in maintaining the client portals; we can make changes and fix errors instantly instead of waiting days (or longer) for a service team to do it for us. If their are issues we can't resolve on our own, our the Uzio team is extremely responsive and investigates things quickly. They are also very proactive about supporting our needs as brokers and asking for our perspective and input regarding future product enhancements.
CONSWe had difficulty with the payroll integration back when they partnered with Execupay (we have not tested the integration they've since developed in-house).
Vendor Response
Thank you for the positive and encouraging feedback, and we are thrilled to hear how much the Uzio platform has assisted you to manage your benefits business! As of 2020, Uzio Payroll is now developed in-house instead of relying on a third-party provider. As a result, our BenAdmin, HR and Payroll offerings are now fully integrated and in control by our team.
Replied August 2020
Amanda
Insurance, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed June 2020
UZIO Review
UZIO has been great for our smaller groups without a benefits or payroll platform. They way we are established with UZIO, it is a starter system.
PROSEase of use on the end user side is great. Auto communication for benefits enrollment is awesome.
CONSNo file feeds with the exception of Discovery Benefits. There is no ADHOC reporting. Proposal set-up can be tedious. Benefit set-up for Disability plans is limited.
Reason for choosing UZIO
Agreement when UZIO was hCentive to establish file feeds with carriers.
Vendor Response
Thanks for the feedback, specifically regarding reports, which we will look to address in a future product release. Additionally, we are always happy to work with the broker to make introductions to your carrier contacts and help you get EDI files established for your book of business.
Replied August 2020
Phyllis
Wholesale, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2020
Uzio Feedback
Overall we have had a positive experience with our transition to Uzion. I will admit it was frustrating at first due to the transition being done right before open enrollment, which caused delays and benefit elections to be entered incorrectly, resulting in multiple corrections after the fact.
PROSAs the Administrator, I am able to log in and act on behalf of the employee. This allows me to assist those employees who may not have access as needed and/or technical skills to navigate the process. I also like the reporting functions, to be able to run reports for employee benefits; to ensure benefit elections match provider billing statements.
CONSThe availability for the administrator to have access to the benefit coverage documents that can only be seen under the employee tab and their individual elected benefits.
Reason for choosing UZIO
We had only used Paycor for a short time frame before switching to Uzio, therefore we were not utilizing it's full potential and was able to integrate the assistance from our benefits broker.
Reasons for switching to UZIO
The change from Paycor to Uzio was recommended by our benefits broker and so that they could assist us with enrollment, benefit updates, and benefits management via the carriers.
Tari
Retail, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Uzio
Awesome
PROSThe ease of seeing all the employees and their benefits with payroll deductions as I need them in a weekly process.
CONSNeed some help with reports. I need less information than I get. I only want new changes.
Cody
Food & Beverages, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Perfect HR Platform!
UZIO has been a great HR platform that has helped us tremendously cut back on time spent manually inputting HR info into a spreadsheet.
PROSOnboarding, Payroll, and Time Tracking has never been easier!
CONSI have not ran into anything that i have disliked
Brenda
Consumer Services, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2020
UZIO Review
I think that it is a great product. Saves me quite a bit of time as a part-time HR person.
PROSThis software is provided to our company via our 3rd party financial company. I can enter employee information only once, rather than numerous times in our health care/other insurance provider's software.
CONSAlthough I expect our 3rd party financial company to take the data that I entered in UZIO and forward it to the proper healthcare/insurance providers, some times errors are made by them.
Danika
Insurance, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Easy to use
The ease of clocking in and out, seeing paystubs in one place
CONSNot being able to see my hours by the week, only able to see total hours over two weeks.
Gretchen
Insurance, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Althans review
It's very easy for our clients to use and it makes the HR department's jobs much easier. We will be more likely to retain groups due to using this software.
CONSIt doesn't offer all of the coverage options and the flexibility that we need for the needs of our groups.
Joanne
Hospitality, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2020
Uzio
Very happy with the software and using UZIO on a daily basis
PROSHas all the pertinent information that we use at the corporate HR level.
CONSthere is nothing i dislike about this software
Chase
Hospitality, 11-50 employees
Used more than 2 years
OVERALL RATING:
2
EASE OF USE
3
FUNCTIONALITY
2
Reviewed September 2020
Ok software - doesn’t work well with cell phones
Ok I guess
PROSIt works I guess. Don’t use it but maybe once or twice a year.
CONSDoesn’t flow, not easy to work with on mobile phone
Tirath
Financial Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Amazing portal
Overall it has been wonderful
PROSWe were using highly paid software but when we saw the free trial of UZIO, we were amazed. All the required features were available at affordable pricing. Even the customer service is amazing. We just love it
CONSNothing till date. It has almost all the features a small business would require
Reasons for switching to UZIO
Pricing made us switch!
maria
Accounting, 51-200 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Uzio Review
I have not had any issues with Uzio in the past two years.
PROSThe product is very user friendly and it did not take long to make my elections.
CONSThey could provide more detail about the different plans.
Kimberly
Insurance, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed June 2020
Great Product for HR Benefits Administration
I was very pleased and will recommend it to all of my clients as an great onboarding and ongoing HR tool.
PROSIt is very user friendly and easy on the eyes.
CONSToo many features that a small company would not need.
Reason for choosing UZIO
I have looked and tried several programs of this nature and UZIO is hands down in the top 3 .
Maddie
Information Technology and Services, 11-50 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Easy!
Very easy to use and straightforward. Took less than 10 minutes to enroll and select my benefits.
CONSI have not had any negative experiences with this software
Jeremiah
Information Technology and Services, 11-50 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Great for workplace insurance selections
It is easy to use and very visually pleasing. I was able to navigate with ease and confidence.
CONSNothing really. It met our needs as a company.
Rekesh
Verified reviewer
Financial Services, 51-200 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
User Friendly software
All the selections are in ease of access, instructions are user friendly, and understandable and to select choices, has a smooth transitions of the selections.
CONScurrently none have not got any errors all are user friendly and clear to understand.
Reasons for switching to UZIO
changes employer
John
Packaging and Containers, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
UZIO is great!
My overall experience with UZIO is wonderful.
PROSWhat I liked most about the software is how easy the navigation is.
CONSI would suggest to be able to compare health plans with or without dependents on the same page and not go back and forth.
joshua
Public Relations and Communications, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
My Uzio review Josh Price
I have all positive experience with UZIO, I have no complaints.
PROSI like the easy access, it is very easy to use.
CONSno complaints, I think all of the features are very good.
Anonymous
11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
Simple and easy to use!
Super simple. Easy layout and provides all the benefits that I need. I've only been using it for a month now but compared to other HR and payroll softwares that I've used in other jobs, this one stands out as being the most user friendly.
PROSThe benefits breakdown! Super easy to find my medical and dental coverage. I also enjoy the home page dashboard. Easily shows me my time off, co-workers anniversaries and other tasks that I need to get done. I've also found it very easy to download my paystubs. The PDF downloaded is clean, and simple to read through.
CONSWould like to see a time off calculator which shows me how much time I will have off in the future. For example, if I'm taking PTO in 6 months from now, I'd like to see how much "anticipated" time off I will have. This has been helpful for me in other jobs so that I can plan out my vacation days a lot easier.
Natalia
Hospital & Health Care, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Benefits
Very easy, straightforward
PROSEasiness to work with and to communicate
CONSNot necessarily any inconveniences noted
Bill
Computer Software, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed June 2020
Verb review of Uzio
Nothing to complain about. We really haven't had any problems.
PROSI really like the interface of the platform. It's pleasant to the eye and easy to get around in.
CONSWhen entering payroll at the individual level, it would be nice if you didn't have to scroll around to find the different input boxes. I'd like to see everything on one screen.
Reason for choosing UZIO
Broker partnership
Reasons for switching to UZIO
We left a PEO and went with a local broker (Smarter Benefits Solutions)
Stephanie
Veterinary, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed January 2020
UZIO 2019
its multi functional which helps but time saving
PROSOver all ease of access and function. I like that I can see and verify the completion of renewals and policies.
CONSsometimes I feel that I have to do some digging to get the information I am looking for, such as specific documents.
Jaymin
Pharmaceuticals, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
The easiest platform for end-users
One of the easiest and cleanest software/platform I have ever used for payroll and/or benefits.
PROSThe ease of use and location of tasks on the home page
CONSSometimes, when trying to find minor documents, it was tough to navigate
Ross
Machinery, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Great Product
Great experience
PROSThe thing i liked most about this software was it was Easy to use.
CONSThe thing i liked the least about this software was its color scheme.