Virtual TimeClock vs TriNet Zenefits

RATING:

4.8

(249)

Virtual TimeClock has 249 reviews and a rating of 4.8 / 5 stars vs TriNet Zenefits which has 820 reviews and a rating of 4.21 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (249)
4.2 (820)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
September 21, 2023
April 8, 2024
Pros/Cons
  • Pros

  • I absolutely love the accuracy this software program provides. The product is very easy to use with little training necessary.
  • This is the easiest timeclock you will use for your employees. The feature I like best is that you just set it and forget it.
  • Cons

  • More features than I need. No difficulties or dislikes, though.
  • When the system crashes, sometimes its hard to recover the correct data. This is not a normal occurrence.
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  • Pros

  • I like the functionality, easily understood layout, and the ability to access a robust training and HR library at any time.
  • Adding their payroll integration was a big win since our company was using a 401(k) admin that required manually keying in EVERYTHING back when we used intuit for payroll.
  • Cons

  • Support team is vague and unclear with resolutions. Submitting receipts is ridiculous, they reject receipts without context.
  • This is a problem I have noticed over the past 3-4 months.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos