Worked w/ WCN for years, as a customer & as a partner, they consistently deliver measurable value

Pros

When I was the Head of Accenture's HR Technology Strategy practice, I would tell my clients that with SaaS it is really about partnership and to focus on the company: the vision, the road-map and the people who will deliver the services. Founders have a vision focused on delivering exceptional user experiences for recruiters, hiring managers and candidates. The results of this vision is a product that integrates the elements of ATS, TRM and Event Management into a single toolkit that provides a consumer like, friction-less experience. Many companies are good software companies, but a lot of good software companies fall short is on the delivery of the second "S" in SaaS: "Service". As head of HR Technology at an investment bank, I implemented the WCN's Emerging Talent product. The level of service and support that I received from WCN during the implementation, the launch and most importantly, post go live - was second to none. At Accenture, I never heard from any of the clients that I worked with that they had a bad experience with WCN's service. WCN are not just a team of software engineers, they are also recruiting practitioners.

The ever helpful WCN team made introducing a new eRecruitment system a joy!

The ability to manage the Recruitment process from anywhere and know exactly all the statuses of the candidates.

Pros

The flexibility to design a system around our processes. An easy system for users to follow. The knowledge of the WCN team when building the system and the great suggestions that they made. The training and help guides available.

Cons

The rare occasion when it's unclear whether a candidates problem should be resolved by our Institution or whether it's a technical issue which WCN need to resolve.

WCN have ably assisted us with our shifting approaches to recruitment

Being able to tailor a system that met our more complicated recruitment approach and then adapt as this changed over the years.

Pros

The ability to do everything in one place - from loading vacancies, setting up interview slots and sending correspondence. Ability to report in detail Clear audit history Candidate feedback facility Bulk action facility Easy to reference candidate's details Clear step by step approach to setting up vacancies Being able to send a copy of candidate correspondence to ourselves for our records

Cons

Slow movement between pages so hard to reference several things at a time Complicated to customise Can't change font in emails/letters No alert if candidates withdrawal from interviews Look and feel rather clunky Long winded to select candidates on more than one page Can't look back at past interview schedules

Intuitive, user-friendly, nimble, innovative.

Pros

Interface is extremely intuitive and functional for high-volume applicant tracking. Admin interface easy to learn and provides ownership of base level system updates. Well-established training agenda. Leadership and support team are subject matter experts and leaders in their field - international client base brings broad perspective on best practices. True consultants in guiding the build for long-term sustainability.

Cons

Would like to see functionality built out to manage internal recruiting contacts that are integral to campus recruiting process, as well as additional onboarding features.

It's helped me transform the campus recruiting process

it enabled the entire transformation of the global campus recruiting process in my prior role. We were able to radically transform the reach, efficiency and effectiveness of our recruiting process in ways that would simply have been impossible without the right technology. WCN was that technology.

Pros

It's purpose-built for campus recruiting the way no other ATS-type platforms are. It understands the concepts of bulk parallel processing of candidates, resume book production, and recruiting at scale.

Cons

Not close enough to it these days to have informed commentary here. When we first implemented it at BlackRock it didn't work as we wanted. As it turned out, the capabilities we needed were all in there, but we would have benefited from some closer involvement from the WCN implementation team in the 6 month period after go-live to help us optimize the way we were using it