Paylocity Software


 

Paylocity is a web-based human resources (HR) software solution suited to businesses of any size, across a variety of industries. Key features of this platform include payroll, core HR, benefits administration, time and labor and talent management. Paylocity is fully functional on mobile devices.

Paylocity’s payroll module includes custom reports, tax services and evaluation of compliance with the Affordable Care Act (ACA). With the pre-process register, users can preview, correct and verify employee paychecks before processing payroll. This module also includes payroll templates for new hires and data integration with third-party vendors.

Paylocity offers a self-service portal for employees, where they can access personal and company information. The core HR module includes over 100 reports, and users can write their own reports.

Paylocity is available only in the United States. Mobile apps are available for Android, iOS and Windows phones.

 

Paylocity - Self-service portal
 
  • Paylocity - Self-service portal
    Self-service portal
  • Paylocity - Time clock
    Time clock
  • Paylocity - Impressions
    Impressions
  • Paylocity - Multiple devices
    Multiple devices
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

125 Reviews of Paylocity

 

Start your review of Paylocity

Click to start
https://www.softwareadvice.com/hr/web-pay-review/
Software Advice Reviews (74)
More Reviews (51)

Showing 1-20 of 74

Alison from Up and Out, Inc.
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Persistent Issues/High Turn-Over

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Their sales is excellent and they will sell you what they have while telling you they can make anything else work as they started as a "tech company." Be warned however, you never actually get to talk to a "tech person" if you have issues with their system and therefore, nothing ever changes. They also have a lot of turn-over and it appears that they lose their quality representatives to promotions and seemingly do not have incentive for those quality employees to stay in the representative positions. Those left to support the customer are typically very new and/or entirely unpleasant to work with. If you see exactly what they have during the sales pitch and it works for you, this company could work well for your payroll needs! I would highly discourage any employer from using this company if you have employees that work outside of typical daytime work hours. I do not have confidence that they are willing or able to fix some of the detrimental payroll issues that we are experiencing.

Pros

There are a lot of options that you can decide to use with Paylocity and like other reviewers, we were really impressed with the report options and capabilities when we were interviewing payroll companies.

Cons

We were definitely sold on a lot of options that we are necessary for us to run a smooth, effective and correct payroll but many of those have turned out not to be true. I'll describe out top three persistent, unresolved issues.

For starters, we have employees the work overnight shifts and the way Paylocity time sheets are set up is that if you work an overnight, all of your hours fall on the day you clocked in. This is a huge issue at the end of the week when employees would get paid for overtime in that week if we didn't manually adjust their time sheets to split the shift at midnight. I'll state that again... we have to manually edit every time sheet to correctly prevent incorrect payment of overtime. It's extremely time consuming and often leads to more errors and Paylocity has failed to mitigate this issue at every chance.

Secondly, some of our employees receive a shift differential if they work certain hours. Paylocity reportedly has a set up for this that "works at other companies" but in our experience, it is a serious disaster. Their code/rule/setup does not catch the correct hours for adding the differentials and does one of six things:
1. It does not add the differential at all
2. It adds the differential to some, but not all, of the correct hours
3. It adds the differential to hours that it does not apply to
4. It adds a double differential and on rare occasion a 1.5 differential
5. It adds random dollar amounts at the differential rate with no corresponding hours
6. It occasionally pays all of the hours correctly for one or two employees per payroll

To sum this up, we have to review ever employee and manually adjust these calculations. I'll state that again... we have to manually edit every time sheet to correctly pay our employees. It's extremely time consuming and often leads to more errors. Paylocity has also failed to mitigate this issue at every chance.

Lastly, we have been with Paylocity for almost exactly 2 years and are now working with our sixth company rep who can guarantees, like all the others, that they will solve this issue. There has been one attempt at resolving the issues that

Review Source
 
 

Ana from Apparel & Fashion
Specialty: Payroll Provider
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2018

June 2018

Worst system ever

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Stop up selling on a product that isn't good. Take inconsideration what the business needs and wants instead of selling and once you have that company's business please own up to your mistakes and bring answers to the table instead of excuses.

Pros

If you are a small company of about 10 or less employees you can work with Paylocity, there not made for medium or large size companies.

Cons

Sales team lied about many things. Starting with data integrity, what they CAN do for the company, how versatile it was (which is is but then you get multiple results that are not correct). Main reason why my director changed was due the reports, they really sold us on that yet it's never working, the reports are incorrect and data is tampered. They don't bring solutions to the table instead they blame the client. They don't have answers, say they will get back to us but don't and when we hold them accountable they all go MIA and no response to our emails. Even implementations was done incorrectly and they didnt own up to that. By far the worst. Only thing that works is payroll, you get your checks the next day.

Review Source
 
 

Megan from Gibson
Specialty: Insurance
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Not a fan

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The system works well with items needed for our company. Has a lot of options that can be added and utilized to create a customized experience for users.

Cons

The system is blocky and not set up to be very intuitive to learn to use. Selections in drop downs are limited (although this may be due to the company setup).

Review Source
 
 

Drew from Chainalytics
Specialty: Consulting
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2018

June 2018

Not Bad

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Fairly Easy to Use
Vast Reporting Capabilities
Unlimited payroll runs, which is different than our past vendors

Cons

They brand themselves as a "tech company" but there's some basic stuff they can't change in their system....that a "tech company" should be able to.
Benefits Portal is lacking...

Review Source
 
 

Jesse from DataCare Corporation
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Simple and Easy

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy to use, offers a mobile app. Huge help when you are traveling for work and do not have your laptop handy.

Cons

None that I could think of at the moment, I would have mentioned mobile support if they did not already have this feature.

Review Source
 
 

Shanna from United way
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Looking forward to the next upgrade

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I wish the report that shows how many hours you worked so far today actually showed an hours and minutes and Not fractions of an hour. It would be much easier to back into around eight hours if you had that calculation in minutes

Pros

I’m hoping in the next upgrade will take care of these things

I do like that I can print out past time sheets and makes it pretty easy to track historic number of hours worked over a period of time

Cons

You can’t approve your hours from your cell phone. This is the problem with the pain. happens and I day you’re not working anyway. You also can’t approve your hours while you’re actually logged in so you have to prove your hours when you’re not working. It’s hard to see your accrued sick time at the employee.

Review Source
 
 

Melissa from nephrology practice
Specialty: Healthcare / Medical
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Great for Payroll

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use. Navigation is great. Easy to understand. Easy to add notes. Streamline. Have app for phone.

Cons

I really do not have any bad or cons for this product. It has been great for me. Maybe the only con would be the updating may take a little longer than most however it is still a good product.

Review Source
 
 

Daniel from CareOnSite
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

Paylocity - HRIS system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great system, easy to use (managers), great customer service, our rep was able to assist use with developing the system to setting it up the way we wanted for our company

Cons

Issue that we had with the system is that is that it was not easy to use as an admin, had to call customer service for assistance more than usual to help set up the system

Review Source
 
 

Margaret from Electrical/Electronic Manufacturing
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

If I knew then what I know now!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Have used since November and we are incredibly disappointed. We will continue to search for a platform that works and where service is a priority.
We were advised by sales they understood our issues with Paychex because they had many clients come over to them from Paychex. They promised they would be here for us when we needed and would never leave their clients to swim alone.. "If you're having problems, we will be there!" That was the last time we saw them and only spoke twice after that. The last time they had attitude with a "whatever" approach.

Pros

The dashboard and graphs. Otherwise, the system is not what it is cracked up to be. Trying to be fancy but it's a fail.

Cons

Service
Implementation
Refusal to allow us to speak to a senior manager
Promises made that were not kept
Many glitches during set-up
Gave us information during sales process that we found is not true
Trying to be so cutting edge, to process payroll is 3x's the amount of steps as with ADP or Paychex
Reporting is cumbersome
Carrier Connection integration doesn't "connect" with most of our vendors
Our PTO has been a mess since implementation and have spoke to multiple people - even with our PTO policy in writing, in hand, they still cannot get it right.

Review Source
 
 

Megan from Traffic Planning and Design, Inc.
Specialty: Engineering
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

It's great to have such an intuitive system that has all HR systems under one umbrella.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Having everything HR in one complete system. All the pieces work 100% together without issues. It's intuitive. The implementation teams for each piece were fantastic with all the modules and they have plenty of ondemand and live trainings to help you should you need extra training after implementation.

Cons

There are a couple of small thing that I would change/improve upon with the system as I believe those would make it even better to work with. I have had some past issues with customer support specifically getting different answers for the same question from different specialists which can lead to frustrations, however, those kinks seem to have been worked out and things have been running more smoothly.

Review Source
 
 

Emily from Lancaster General Health
Specialty: Healthcare / Medical
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

April 2018

April 2018

System for small company.. maybe?

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Paylocity was a system that I used in the past at another company. It was easy to use and easy to get a hang of, I would recommend for a smaller company who may not need much assistance.

Cons

It was easy to use and easy to get a hang of, but our multiple EIN corporation made it difficult to navigate and search the platform. The customer service was slow and very subpar. Paylocity was too small of a company to handle the volume of companies it served.

Review Source
 
 

David from IF Creative
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Excellent Product for Nonprofit Client

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Paylocity integrates with many of the software programs available. For nonprofits the time tracking was excellent and geo fencing option for Mobile checkin passed the audit requirements. An excellent solution for nonprofits specifically those carrying government contracts and needing solutions that stand audit requirements.

Pros

Paylocity was a recommendation from our broker and their team and it was the right one. Their streamlined payroll product was easy to use and setup. What stands out most is their customer support. The move from another major player in the space was seamless and made for greater accountability on reporting. Their system integrated easily with our government contracts and easily generated the reporting for our A-133 audit. The online portal was easy to log payroll information. Our employees were very friendly with the switch and our management was as well.

Cons

I can name a host of negative sentiments for many of the payroll services but not Paylocity. Their onboarding was spot on and effective as was the ongoing service.

Review Source
 
 

Kellie from Complete Children's Health
Specialty: Healthcare / Medical
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

I love my Paylocity!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

You can't go wrong with this product. It does so much!

Pros

If you are looking for a robust system that includes an ATS, on-boarding, time entry, payroll, employee scheduling, employee recognition, ACA and compliance module, benefits, electronic open enrollment, employee surveys, total compensation statements, and performance management, this is the best I've seen and used! The ATS and performance management is very easy to configure in a way that meets your business needs and desires. This system can even generates your OSHA logs for you, and you can have employees electronically sign off on policies and procedures. The HR Insights dashboard provides key HR metrics and also has robust reporting features.

Cons

All systems have an occasional glitch here and there, however when this occurs the Paylocity team addresses them in a timely manner.

Review Source
 
 

Angela from ATS OnDemand
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Great payroll service

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

We partner with Paylocity and love the integration. We share a lot of clients and have heard positive feedback from them. It provides services that our clients utilize in their hiring process.

Review Source
 
 

Jill from Cdyne Corporation
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Extremely limited software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very, very slow response times - their client solution is to watch their webinars. I would never recommend this software to anyone

Pros

visually simplistic - it is a very reasonably priced system but it lacks the key features you need in a HRIS

Cons

Extremely minimal customer support - no direct phone number to a client service team - NO direct email account to a customer service - when system is down for maintenance they don't send out emails to clients when the system will be up or not - they self admit when you call in there are not set up to email clients - no way to make notes in the system within an employee record. This is fine for ONLY payroll but it is promoted as a HRIS too and it is not.

Review Source
 
 

Cheryl from Aquestive
Specialty: Pharmaceuticals
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Awful- limited functionality

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Paylocity has a long way to go on becoming a fully functional HRIS system. Beware, do not purchase.

Pros

Visually appeasing. The system looks like it can do many things however, it does not. This system is very basic.

Cons

System does not work like the functionality and capability that was sold to us. This is a very basic and manual system. There are no reporting capabilites. Most functionality DOES NOT work

Review Source
 
 

Francine from Catalyst
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Paylocity for Small Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The Customer Service was wonderful. There was a team of people, rather than a single individual, that you could talk to about a payroll question or concern.

Pros

Relatively easy to navigate around the program. The ability to get a snapshot of who was off, by having a calendar on the main page was very efficient.

Cons

The Timekeeping and Payroll modules were not in sync, Payroll was always one behind. Meaning PTO balances were not always accurate when employees checked "available" balances.

Review Source
 
 

Molly from NGW
Specialty: Retail
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Paylocity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

As I mentioned in the pros is that there are several ways to use the system. It would be great if they provided their clients with best practices of how to use the different functionalities to ensure their customers are getting the most value out of the system.

The price point is good compared to many other systems. They just have some things to work on.

Pros

It is an open ended system which is great as it can integrate with several other systems. It has a lot of functionality which you can cater to your individual needs for the most part.

Cons

Customer service is okay. The response time is good the problem is the reps that you talk to seem to only be an expert in one area and their knowledge does not cross functions.

Review Source
 
 

Kristin from Lad Lake Inc.
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2018

January 2018

Human Resource Generalist

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

For a small company this product is nice.

Pros

They system is pretty user friendly and has a nice interface to it. I also like that you can store documents that staff can assess on the self service portal

Cons

Constant issues with benefit feeds not being sent timely. They don't have very good customer service or reporting ability.

Review Source
 
 

Rachel from Updox
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Change your HRIS to Paylocity in 2018!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We've had an excellent experience with Paylocity!

Pros

Amazing reporting. Very customizable solution. Impressive implementation team. Extremely impactful product that is all in one with several key outside integrations.

Cons

I don't love their WebTime system (for hourly employees) very intricate and seems easy to break (we have not had this happen yet). Could use some simplification.

Review Source
 
 
 
Showing 1-20 of 51


July 2018

July 2018

I have used a few different time keeping systems, and Paylocity is fairly easy.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We have trialed and used 3 different time keeping systems over the last year at the company I work for and Paylocity is easy. We were not offered great training when we launched Paylocity, but I was able to navigate and figure all needed areas on my own.

Cons

Between the Self Service Portal, Web Time, and Web Pay, it is confusing to know where to go to find what. I am a computer literate person, so I was able to figure it out, but I am afraid for the people that are not computer literate.

Review Source: Capterra
 

Michael from Habitat for Humanity
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Great program that is part of a lerger suite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use full suite of software that handles all your payroll needs flawlessly.

Pros

You can do everything payroll wise with this software. get you employees paid fast, make all your adjustments in real time.
From the employee's standpoint the app is amazing on phones and even more detailed on PC, It will allow you staff to see just about any information that they might be curious about.

Cons

At this point I haven't really come across any real negative this to date. This suite of programs has been very well made.

Review Source: Capterra
 

Leah from Sunderlands

June 2018

June 2018

Very simple product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This product is easy to use on your phone or desktop. It is an easy way to check paychecks and take PTO.

Cons

You can't do the same things on the app as the desktop version. The desktop version seems to get. Little confusing when trying to navigate around the website.

Review Source: Capterra
 

Victoria from Health Catalyst
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2018

June 2018

Great way to get your paychecks organized

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Keeping my work payment history organized.

Pros

You have all the information of your current paycheck (and previous one) at your fingertips. Great way to keep everything organized and paperless.

Cons

Having to download the paystub in order to get all the details of that pay period. You can have a glance of it in the main page, but you need to download it in order to see all the details.

Review Source: Capterra
 

Brandon from Slickdeals

June 2018

June 2018

Company payroll administrative software - no problems

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that this software is very intuitive - without any tutorials I am able to use this software to navigate my information.

Cons

There are glitches in the website where I get taken to a blank page sometimes. It would be helpful if I could find my W2 more quickly.

Review Source: Capterra
 


June 2018

June 2018

easy to use, logical layout, intuitive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like using WebPay because it is user-friendly and easy to follow. The pages are laid out in an organized fashion, the links work nicely, and the PDFs load quickly. I can also do a lot of HR stuff on my own (e.g. direct deposit details) which is nice so that I don't have to bother my HR people.

Cons

I am sure that there are many more features that WebPay offers that can be helpful, but I do not know about them.

Review Source: Capterra
 

Greg from CWSSE
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Great app or website to view paychecks, clockin/out and schedule time off.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Viewing paycheck information and requesting time off.

Pros

The ease of viewing pay checks with break down of deductions. Scheduling timeoff is super easy using the app along with clocking in & out.

Cons

The website is alittle less ease of navigation compared to the app. Requesting time of is a little difficult to locate compared to how easy it is to do on the app.

Review Source: Capterra
 

Jason from Chesapeake Bank

June 2018

June 2018

WOW what a great APP!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

WOW what a great APP!!! I can log in on my phone so while on the go I can check everything. It has social aspects built in as well to give people kuddos for helping etc. I really like the time clock piece it is so fluid

Cons

I can't complain at all about the software I don't understand the logo but that's just my personal opinion and has NOTHING TO DO WITH THE PRODUCT

Review Source: Capterra
 

vito from cw

June 2018

June 2018

Easy to use, has everything I need

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The product is easy to use. As a daily user, not administrator, I find it does what I need it to with scheduling time off and checking paystubs

Cons

Sometimes, the things I look to do in the software does not work well, such as searching specific documents.

Review Source: Capterra
 

Travis from RETAIL Technology Group
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

Great program for company payroll

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Employee timecard approval for payroll.

Pros

User friendly, and very easy program to keep track of employee time. Easy to approve time cards and scheduling. Option to take pictures of employees when clocking in and out. All employee information in one place.

Cons

When an employee has approved pro. You have to go to the scheduler and delete there normal shift or you will not be able to approve timecard. Not a big deal, just took some time to figure it out.

Review Source: Capterra
 

Carol from Harvester Christian Church
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

We use this for recording our timesheets and requesting time off

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Keeps track of hours used for time off, easy to to request time off for supervisor approval, lets you add lines if you work split shifts

Pros

Easy to use, lots of great features like seeing your paycheck stubs, tax forms and time off remaining

Cons

You have to save your timesheet entry to see how many hours you have worked instead of showing it after each entry.

Review Source: Capterra
 


May 2018

May 2018

Have used it for over a year and it is easy to use and update when needed.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of use, whether it is locating how many days of PTO are remaining, or tax rates, everything is laid out in modules that make sense and are easy to understand.

Cons

The reporting feature from an HR perspective could use some improvements and updates. Finding turnover ratios by a specific department or group is a manual process.

Review Source: Capterra
 

Kaycie from Elevation Church

April 2018

April 2018

We use Paylocity as our payroll company for our organization.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The Paylocity app is very user friendly. It shows our employees their paychecks electronically and allows them to access their information more on demand.

Cons

Submitting time off on the website is a little more challenging than it is on the app. It forces you to enter the number of hours you are requesting off vs the number of days. Not a huge issue, still a great product.

Review Source: Capterra
 

Sarah from Elevation Church

April 2018

April 2018

Paylocity helps keep all my important HR information and documents in one place.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Paylocity is easy to use and understand. It keeps my most important HR-related information all in one place for me, so I'm not having to remember multiple websites and log ins.

Cons

In some instances, the app functions differently than the web browser. Something I may know how to do easily on the app, I may have trouble figuring out how to do on the web.

Review Source: Capterra
 

Sam from Rehabilitation and Performance Center

April 2018

April 2018

Paylocity happy user

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I like the connection between the Human Resources department and the employee in a larger company. Recommended

Cons

I have yet to find many cons, but I would say there are a lot of sections and items to click on within the site which can make it confusing st times.

Review Source: GetApp
 

Brandon from Elevation Church

March 2018

March 2018

We use Paylocity as our primary HR software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like Payocity's ability to show me pay stub information, time off requests/status, and other vital HR functions all in one place.

Cons

It's very minor, but it's not the most user friendly interface at first. There are also some differences between the app and the web experience, which has caused some minor problems.

Review Source: Capterra
 

Kimberly from Radiology Associates
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Like the product but still a work in progress.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

To run payroll is quick and easy.

Pros

I like the idea of having ease with your payroll and the fact that employees can also access certain parts of the system.

Cons

The report section is not easy. I can run a report and have it come out in PDF format but when trying to use Excel the report comes out blank.

Review Source: Capterra
 

Ashley from PreSonus Audio Electronics
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Weird issues, but no worse than other payroll companies out there...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It provides the benefit that any HRI System would provide. They all have odd quirks and I firmly believe that no one system is perfect for any company. It does its job, but it could be better.

Pros

The layout is aesthetically pleasing. There are some great features integrated into employee profiles, such as the ability to upload tax forms, handbook acknowledgements, etc. We do not currently use the onboarding feature, but that is a great option as well. It's a one stop shop for employee info, benefit balances (PTO, etc.), deduction codes, etc. The program is customizable, but only to a point -- this is where the "weird issues" come into play.

Cons

This program, while often useful and easy, can frustrate me worse than any other software I've ever used. There are small, seemingly insignificant quirks that can create nightmares and headaches from time to time. For instance, only ONE user can be signed up to receive certain system notifications. This means that my boss, our VP of Finance, receives all notifications and then forwards those to me. If he is ever out of the office or misses one... I just won't be in the loop. There is also no way to integrate Web Time and Web Pay smoothly, so if you have employees who require time tracking you will always have to go back and forth between portals to get your daily tasks completed. Web Pay does not show PTO history for hourly employees, and supervisors cannot view ALL of their employees on one screen when viewing a PTO calendar or request list.

Review Source: Capterra
 


March 2018

March 2018

Flawless interaction between HRIS and Payroll

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The integration between the HR and payroll side is almost flawless, after you hit the send button. Way better than other systems.

Cons

If it was TRULY one system you would be able to input the information and it would all be in one database so you wouldn't have to push the info from one system to the other.

Review Source: Capterra
 

Stefan from ApTask

March 2018

March 2018

My experience with Paylocity has mostly been neutral for most of the time we used it for payroll.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The user interface is very easy to understand. They also have these "learning bytes" on every page through out their web pay portal with tiny videos on how to use features on that page which is always helpful to understand the functions better. The auto balance register also helps alot when you are on your final check to ensure your numbers are right. Time off's and policy assigning also gets easy to execute once you get hands on during your initial

Cons

The system is very user friendly with all advanced functions to setup employees in web pay but the tax setup is yet to be rectified to show any local taxes that may apply to the employee's earnings. This is something that we had to manually setup which was expected to be automated. Also the customer service team should provide support later that 5pm. Hope this changes in the future.

Review Source: Capterra