Paylocity
About Paylocity

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Most Helpful Reviews for Paylocity
1 - 5 of 758 Reviews
Michael
51 - 200 employees
Used less than 6 months
OVERALL RATING:
3
Reviewed February 2022
Very Modern Payroll App
John Larry
Verified reviewer
Apparel & Fashion, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Great for Remote Worker
I love Paylocity. My only con isn't an everyday issue that many users will encounter. It was mainly my bad luck. I would highly recommend this product for those that work remotely. I love that I don't have to get to a computer to clock in and out. The app is super easy to use, a child can figure it out in a jiffy.
PROSclock in / clock out from ANYWHERE Keep track of your hours with a simple click missed punch? No problem. you can fix it yourself (if your HR didn't lock you out of it that is) Impressions section: Your company can give you praises and make it public.
CONSThere was a time that my bank account got compromised so my direct deposit info needed to be changed. It took my HR department a long time to get my info updated and for my pay check to be sent. I work remotely so Paylocity sent my paycheck to my company's office then my company sent the pay check to me through snail mail... with bad luck usps lost the letter.... getting my paycheck processed again took an entire pay period to receive my paycheck.
Mitch
Accounting, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Paylocity has been a great tool for our company!
Our overall experience has been very positive. The implementation process went smoothly and felt like we had a good team at Paylocity helping us get started with the product. The system was able to meet our pretty sophisticated needs and has been a very good investment if you are looking to move into a more user-friendly product.
PROSSome of the best parts of this product is how everything is connected and works well together. There is no disjointed feeling as you move from one part of the software to the next. This makes life as an HR professional, payroll preparer, or general accountant a lot easier. We appreciate being able to place all of our HR processes and especially onboarding into Paylocity and eliminate a lot of busy work behind the scenes.
CONSWe wish the workflow software was a little bit further along but we have been told it is a priority in development right now so that is good to hear.
Reason for choosing Paylocity
We chose Paylocity because it was a good price for what they offered and the site was very user-friendly. Other products we looked at were not as easy to navigate.
Reasons for switching to Paylocity
We made the switch because we needed a software that was a little bit more sophisticated and more connected across all of its programs. Netchex could be a very good tool for some companies, but we needed one that was a little bit more advanced for our needs.
Alyse
Wholesale, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Paylocity review
really great wonderful
PROSi really like how easy paylocity is easy to use and how easy it is to clock in
CONSnothing is difficult really simple no complaints
LeighAnn
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed September 2019
You can do SOOO much better
None. I spent SOO much time trying to fix issues on a regular basis. Complete waste of time.
PROSGPS tracking for mobile punchers. Nothing more
CONSOh gosh...how much time do you have??? There are so many issues. I guess I'll try to hit the highlights. The City mandated paid sick time- it took them SIX MONTHS to get this programmed CORRECTLY. My ACA forms were completed incorrectly. I received notices from the IRS for two of my four companies that the forms needed to be redone and resubmitted. Paylocity never responded to my WEEKLY requests for updates on the status of the corrections. I ended up manually correcting and resubmitting myself. We made updates to our 401k plan. It took a month for them to get the matches calculated correctly and we didn't know until Q3 that when they did the set-up, they click a box to over-ride IRS regs (WHY is there even such a thing???) so I had employees that over contributed and over matched. When raising the issue with PL, the Rep said to just refund the excess (clearly he had no idea about 401k rules). On another occassion, last check of the year, my payroll person had to re-process a check for someone with 401k. When re-running the check she noticed the 401k contribution was missing (she didn't realize he hit the yearly max) so she contacted Paylocity. The Rep told her to CHANGE THE EMPLOYEE'S DOB!!!! so the system would allow a catch-up contribution and then change it back after she processed the check. HE WAS NOT ALLOWED A CATCH-UP. Needless to say, the employee received a distribution the next year for the excess contribution. HORRIBLE response to issues.
Reasons for switching to Paylocity
less expensive, more features for the money. In the end, it cost so much more because of the time and energy wasted trying to resolve issues.