--- title: "WebHR Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of WebHR. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if WebHR is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/webhr-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Human Resources Software](https://www.softwareadvice.com/hr/) / [WebHR](https://www.softwareadvice.com/hr/webhr-profile/) / WebHR Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/webhr-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/webhr-profile/alternatives/) # WebHR User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 537 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.2/5 - Value for money: 4.2/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 253 reviews (47%) - 4 stars: 205 reviews (38%) - 3 stars: 68 reviews (13%) - 2 stars: 10 reviews (2%) - 1 star: 1 reviews (0%) ### Most mentioned pros - WebHR has enabled us to effectively manage employees and streamline all our human resource management services and also ensure real-time employees engagement. - WebHR has been crucial in our international HR operations, providing a centralized platform for managing employees across different legal jurisdictions - Customer support people are polite, and it is much easier to handle HR tasks, appraisals, and performance metrics now. ### Most mentioned cons - The customer support was not alway there to help whenever there's any issue, and this caused alot of problems - Password resetting can also be a pain at times - The initial implementation of access roles was difficult to understand and had to be modified several times in order to prevent personnel from accessing areas they should not. ## WebHR customer reviews Showing reviews 1-25 of 537 (page 1). ### WebHR, my new Consultant - Overall rating: 5/5 - Reviewer: Augustine N. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I must confess, the whole software is very helpful, but prominent amongst every feature is the Applicant Tracking System. everything we do in the office revolves around hiring the capable hands to go about it. Thus, with the aid of this feature, my office is now the home of professionals. As per the integration with my business process, it has not been easy because we were used to the conventional interview, staff scouting and human resource management system, nevertheless, adopting has made our office an utopia and WebHR, our new consultant #### Cons i have not found any aspect of this least interesting or with a need to be improved #### Reasons for choosing WebHR Reviews online #### Reasons for switching to WebHR Inefficiency of the former --- ### Why WebHR is the best! - Overall rating: 5/5 - Reviewer: Brooke L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Top notch security and excellent customer support! Couldn’t ask for better Human Resource management along with great employee management! Easy access and wonderful value for money! #### Cons No issues that I experienced. Everything was better than expected and I have no complaints whatsoever! #### Reasons for switching to WebHR WebHR is a much better price & more easily understood --- ### BEST HR Management Software - Overall rating: 5/5 - Reviewer: Rashid A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience was great in using WebHR. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros WebHR is the best software for HR Management tasks #### Cons I do not found any cons in this software except , Poor customer support --- ### A Great Management Tool - Overall rating: 4/5 - Reviewer: Karleen S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. In my last company, we explored WebHR on a trial basis. The platform is easy to work with, enter data, time and attendance management. Employees are able to do many self-service activities, including schedulling. HR is able to run management reports. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy navigation, straight forward concept with lots of Help functionality. #### Cons Experienced some difficulty when you try to go back to the previous screen. #### Reasons for choosing WebHR Value for the dollar. Flexibility and functionality. --- ### WEB HR REVIEW - Overall rating: 4/5 - Reviewer: jade y. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. great experience so far will continue to use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros the software is extremely easy and straight forward to use. #### Cons maybe an instuctional video for our older employees.. or less tech savy #### Reasons for choosing WebHR Price initially. and honestly that Icon looked more used friendly. --- ### Secure and complete HR platform for small teams. - Overall rating: 5/5 - Reviewer: Everett S. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. WebHR has simplified the way our 13-member consumer team conducts HR processes and performance reviews in a simple manner. It's a simplified solution for small companies seeking efficient HR without stress. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros WebHR is very secure and provides peace of mind regarding employee information. Customer support people are polite, and it is much easier to handle HR tasks, appraisals, and performance metrics now. #### Cons Access is sometimes flaky, and a bit of learning curve in maximizing usage of all features. More user manuals would be welcomed. --- ### Webhr not to shabby - Overall rating: 5/5 - Reviewer: Mike A. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall great experience with webhr other than the price there a game changer in the market right now #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros One of the best time keeping apps I’ve come across yet with easy access great customer support it’s easy to track employee times #### Cons The cost was definitely a negative factor here with so much competition this is something they definitely can and should improve --- ### Managing Hr processes - Overall rating: 5/5 - Reviewer: Cherryl N. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I manage a small business and webHr has really been helpful in managing Hr process for me #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Can be accessed anywhere if you have an access to internet its also easy to use and has a variety of features. #### Cons The mobile app sometimes is slow when using --- ### Fantastic product for employees management - Overall rating: 5/5 - Reviewer: Gideon B. - Verified reviewer: Yes - Industry: Media Production - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. WebHR has enabled us to effectively manage employees and streamline all our human resource management services and also ensure real-time employees engagement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Excellent capabilities of the software when it comes to talent acquisition and general payroll administration. #### Cons WebHR is one among the best human capital management systems. It is a cheaper solution as well as a reliable service provider. No dislike --- ### Global HR Management Made Easy and Efficient - Overall rating: 4/5 - Reviewer: Moeed A. - Verified reviewer: Yes - Industry: Human Resources - Company size: Self-Employed - Product usage: Used monthly for free trial - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. WebHR has been crucial in our international HR operations, providing a centralized platform for managing employees across different legal jurisdictions #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The global reach and ability to manage employees in different countries. WebHR is invaluable for organizations with international operations. #### Cons Reporting features could be more customizable to better suit specific business needs, particularly in creating custom HR analytics dashboards. --- ### WEB HR review - Overall rating: 5/5 - Reviewer: Yewande O. - Verified reviewer: Yes - Industry: Banking - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great experience payroll was efficient and paystub were always available whenever we needed it and they were correct, only those with the righg access got approval #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Great value for money as it helped with HR management and employee records were secured at all times #### Cons The customer support was not alway there to help whenever there's any issue, and this caused alot of problems --- ### Review review - Overall rating: 4/5 - Reviewer: Austin D. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It works well. I send schedules out 5-10 mins before reps are needing to clock in. Allows me to accurately schedule and reps to accurately clock in Suggestion. Allow for multiple templates for sending schedules. I send out schedules for reps and some work the same hours and some not so much. If I were able to make a template of say a standard open to close. 9:30am-7:15pm. M-Sat, and for Sundays 11:30am-5:15pm. And additional for reps who work fixed schedule like a 9:30am-5pm. Or 12pm-7:15pm. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Accountability of knowing the rep is in the location when clocking in #### Cons Frequent issues when they arise. Inabilities to clock in or out. Password resetting can also be a pain at times --- ### Ease of Use of WebHR - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. In my short experience to the software/application, I manage to understand the usage of the app. It is beneficial to my work since I am always on the Field. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform is designed with an intuitive and user-friendly interface, making it easy for HR professionals and employees like me to navigate and use the system effectively. #### Cons WebHR app on the phone experiences bugs and delays when using sometimes. --- ### Good looking HR Management tool - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros First impression I got from this tool was the design. I am a big fan of flat design and UX in general - the the effort put into this software is great and deeply appreciated.n terms of functionality, the software does provide all needed modules, but with the way they're presented and working, I wouldn't suggest using this software for large companies, would probably be best so stick with it if your company is comprised of <250-300 employees, otherwise everything will get cluttered. #### Cons Lack of mobile access / version - that's a requirement now in 2018. UI seems somewhat cluttered when having to many employees / profiles added. --- ### Optimis Corp - Overall rating: 5/5 - Reviewer: Olivia B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been excellent and easy to acknowledge a working team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about WebHR is how easy it is to use and communicate with the team. #### Cons There is nothing I currently dislike about WebHR. --- ### WebHR Review - Overall rating: 5/5 - Reviewer: Veronica C. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The benefits I reliazed on this software is that, this is very useful. Our company chooses the right software. Very much appreciated this software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like the most for this software is that it is very convenient and processes easily. Easy to use and find the information you needed. #### Cons What I like least to this software?Well none so far. --- ### Its a very user friendly application. Easy to use , handy application. - Overall rating: 4/5 - Reviewer: Arun Pushpendran C. - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2017 - Review source details: This review was submitted organically. No incentive was offered 1. Effective Employee Tracking 2. Easy Payroll Generation 3. Resource allocation and work based effective tracking. 4. Save time and money #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros 1. Very useful for small organizations, User management is very good. Even a starter employee can handle WebHR in easy manner. 2. Report sections are very good and easy to understand. Charts and data retrieving is very nice 3. Adding new users is very easy, and monitoring them is very effective 4. Payroll generation is very simple, easy to share the details with your employees. payslip format is clean and informative. 5.Employee Leave management is good. Absent Employees , Late comers , Early Comers and Early leavers is very effective and useful. 6. #### Cons 1. When loading higher data , app seems slow. Need performance improvement. 2. Worksheet entry for employees is not as much flexible 3. Leave multilevel approval is not available 4. Payroll calculations are not fully automated , need to work on that. 5. Multilevel approval is not available in any cases 6. Multi window handling is not available, Modern applications give multi window options 7. UI changes needed. Some case app seem hanging (On reports / Gang charts etc) 8. Offline Mode needed with online mode . --- ### Great HR concept but with a lot of hassle - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered Make things easier rather than chasing the HR staff since our team is very huge. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The capability to do all HR related task and queries through one portal is really amazing. From applying for leaves to requests such as salary certificate, NOC, etc. #### Cons The interface is extremely poor. With poorly arranged navigation structure. There are plenty of room for improvement. --- ### A Gem That Needs A Little Polish - Overall rating: 4/5 - Reviewer: Doug K. - Industry: Medical Practice - Product usage: Used daily for less than 6 months - Reviewed: March 2017 - Review source details: This review was submitted organically. No incentive was offered I am in charge of HR at a small company that is growing quickly. I wanted to have an HR program that offered a lot of features, but many of them had large minimum subscription fees. Meanwhile, a lot of cheaper solutions offered very limited functionality, often only dealing in one or two aspects of HR. WebHR is the one solution I found that was affordable, comprehensive, and was flexible to our company's size. The program is very customizable, covers pretty much any task or data you can think of, and generates excellent reports and summaries. The only potential downside is that the interface isn't hugely user-friendly, and there isn't a good resource out there for looking up questions about the software. However, the user support by WebHR staff is very good! Whenever I am stuck, I simply create a support ticket. A WebHR employee schedules a session with me (and they seem to be quite prompt and available), and then I am walked through a solution via web conference. So far, they have solved 100% of my ticket questions. Although WebHR could use a little polishing, the bones of the software are excellent, and the customer service makes up for any shortcomings. I would not hesitate to recommend this software to small and medium sized businesses. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros -Comprehensive software that covers any potential HR task -More custom options than you can shake a stick at -Affordable -Can scale easily with the growth of your business -Excellent, prompt customer service #### Cons -User interface is a bit utilitarian and occasionally confusing -No good help resources outside of direct conversations with CS #### Vendor response Thanks for the review, we will definitely tweak our UI to give an even better experience to our clients. Replied March 2017 --- ### Great for HR management - Overall rating: 4/5 - Reviewer: Roy Z. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Heavy hiring is made possible and easy to document and track using WebHR. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Love the job module, it´s fairly easy to use, keeping track of employee data and data input is made by filling out editable forms, it´s a good tool. #### Cons Please fix the UI so it works on all mobile devices, it´s almost impossible to work in my phone, responsiveness. --- ### WebHR = GRANULAR, CHEAP, EFFICIENT - Overall rating: 4/5 - Reviewer: Muhammad D. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered A lot of time and detailed meetings went into setting and testing our trial account which was a great thing. It took some time but in the end it was all worth it. After a thorough research of the market and evaluating my company needs i settled for WebHR as the most reliable, efficient and cost effective HR platform for my company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The ease of customization and the attention to detail that i have not seen in any other HR softwares. #### Cons I believe the support can be more expedited. --- ### Webhr is a useful software, being an HR professional, I must say, it saves my time in reporting - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered Time saving, very useful reporting, dashboard. It is like a team working for me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Dashboard and reporting is quite admirable. quality of being customizable is very fascinating Organograms are also very attractive and informative #### Cons attendance synchronization with leaves is not as appreciable as it must be. linkage with leave deduction or customization as per requirement is not available at first hand. --- ### Easy to stay on top of company initiatives - Overall rating: 4/5 - Reviewer: Daylon D. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I like the conversations element. I can easily engage with the people in the company and stay on top of goals. #### Cons The visual style. It wouldn't hurt to have a few things that were better from an aesthetic standpoint. --- ### I have everything in control - Overall rating: 4/5 - Reviewer: Domingo Antonio A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered The platform is easy to use and allows me to carry out a complete management of Human Resources in my company #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked the most about this platform was the way it centralizes all the information related to human resources management #### Cons I would like them to improve the platform is the integration with other programs or tools that I use in my company --- ### WebHR is an excellent platform for HR Management and Administration in a paperless era. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros As a single platform for HR Management and Administration it significantly reduces the costs and total man hours associated with maintaining a full HR staff contingent. Being able to maintain a paperless employee register also helps to reduce costs and greatly improves access to personnel records. #### Cons Ease of use, some employees may have more difficulty accessing the correct menus than others, a clearer, more user friendly interface will be greatly beneficial to all. Sage integration will also be greatly appreciated. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/webhr-profile/reviews/?page=2) --- WebHR Reviews, Pros and Cons - 2026 Software Advice