--- title: "WebHR Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of WebHR. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if WebHR is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/webhr-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Human Resources Software](https://www.softwareadvice.com/hr/) / [WebHR](https://www.softwareadvice.com/hr/webhr-profile/) / WebHR Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/webhr-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/webhr-profile/alternatives/) # WebHR User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 537 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.2/5 - Value for money: 4.2/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 253 reviews (47%) - 4 stars: 205 reviews (38%) - 3 stars: 68 reviews (13%) - 2 stars: 10 reviews (2%) - 1 star: 1 reviews (0%) ### Most mentioned pros - WebHR has enabled us to effectively manage employees and streamline all our human resource management services and also ensure real-time employees engagement. - WebHR has been crucial in our international HR operations, providing a centralized platform for managing employees across different legal jurisdictions - Customer support people are polite, and it is much easier to handle HR tasks, appraisals, and performance metrics now. ### Most mentioned cons - The customer support was not alway there to help whenever there's any issue, and this caused alot of problems - Password resetting can also be a pain at times - The initial implementation of access roles was difficult to understand and had to be modified several times in order to prevent personnel from accessing areas they should not. ## WebHR customer reviews Showing reviews 1-25 of 537 (page 1). ### WebHR, my new Consultant - Overall rating: 5/5 - Reviewer: Augustine N. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I must confess, the whole software is very helpful, but prominent amongst every feature is the Applicant Tracking System. everything we do in the office revolves around hiring the capable hands to go about it. Thus, with the aid of this feature, my office is now the home of professionals. As per the integration with my business process, it has not been easy because we were used to the conventional interview, staff scouting and human resource management system, nevertheless, adopting has made our office an utopia and WebHR, our new consultant #### Cons i have not found any aspect of this least interesting or with a need to be improved #### Reasons for choosing WebHR Reviews online #### Reasons for switching to WebHR Inefficiency of the former --- ### Why WebHR is the best! - Overall rating: 5/5 - Reviewer: Brooke L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Top notch security and excellent customer support! Couldn’t ask for better Human Resource management along with great employee management! Easy access and wonderful value for money! #### Cons No issues that I experienced. Everything was better than expected and I have no complaints whatsoever! #### Reasons for switching to WebHR WebHR is a much better price & more easily understood --- ### BEST HR Management Software - Overall rating: 5/5 - Reviewer: Rashid A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience was great in using WebHR. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros WebHR is the best software for HR Management tasks #### Cons I do not found any cons in this software except , Poor customer support --- ### A Great Management Tool - Overall rating: 4/5 - Reviewer: Karleen S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. In my last company, we explored WebHR on a trial basis. The platform is easy to work with, enter data, time and attendance management. Employees are able to do many self-service activities, including schedulling. HR is able to run management reports. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy navigation, straight forward concept with lots of Help functionality. #### Cons Experienced some difficulty when you try to go back to the previous screen. #### Reasons for choosing WebHR Value for the dollar. Flexibility and functionality. --- ### Secure and complete HR platform for small teams. - Overall rating: 5/5 - Reviewer: Everett S. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. WebHR has simplified the way our 13-member consumer team conducts HR processes and performance reviews in a simple manner. It's a simplified solution for small companies seeking efficient HR without stress. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros WebHR is very secure and provides peace of mind regarding employee information. Customer support people are polite, and it is much easier to handle HR tasks, appraisals, and performance metrics now. #### Cons Access is sometimes flaky, and a bit of learning curve in maximizing usage of all features. More user manuals would be welcomed. --- ### Managing Hr processes - Overall rating: 5/5 - Reviewer: Cherryl N. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I manage a small business and webHr has really been helpful in managing Hr process for me #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Can be accessed anywhere if you have an access to internet its also easy to use and has a variety of features. #### Cons The mobile app sometimes is slow when using --- ### Webhr not to shabby - Overall rating: 5/5 - Reviewer: Mike A. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall great experience with webhr other than the price there a game changer in the market right now #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros One of the best time keeping apps I’ve come across yet with easy access great customer support it’s easy to track employee times #### Cons The cost was definitely a negative factor here with so much competition this is something they definitely can and should improve --- ### Fantastic product for employees management - Overall rating: 5/5 - Reviewer: Gideon B. - Verified reviewer: Yes - Industry: Media Production - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. WebHR has enabled us to effectively manage employees and streamline all our human resource management services and also ensure real-time employees engagement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Excellent capabilities of the software when it comes to talent acquisition and general payroll administration. #### Cons WebHR is one among the best human capital management systems. It is a cheaper solution as well as a reliable service provider. No dislike --- ### WEB HR review - Overall rating: 5/5 - Reviewer: Yewande O. - Verified reviewer: Yes - Industry: Banking - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great experience payroll was efficient and paystub were always available whenever we needed it and they were correct, only those with the righg access got approval #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Great value for money as it helped with HR management and employee records were secured at all times #### Cons The customer support was not alway there to help whenever there's any issue, and this caused alot of problems --- ### Global HR Management Made Easy and Efficient - Overall rating: 4/5 - Reviewer: Moeed A. - Verified reviewer: Yes - Industry: Human Resources - Company size: Self-Employed - Product usage: Used monthly for free trial - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. WebHR has been crucial in our international HR operations, providing a centralized platform for managing employees across different legal jurisdictions #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The global reach and ability to manage employees in different countries. WebHR is invaluable for organizations with international operations. #### Cons Reporting features could be more customizable to better suit specific business needs, particularly in creating custom HR analytics dashboards. --- ### The Experience of WebHR - Overall rating: 5/5 - Reviewer: Brandon R. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Before using WebHR, they offer a free demo option to explore its features. Furthermore, you can cancel your subscription at any time if you no longer enjoy its benefits. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros WebHR offers friendly and quick service, is helpful and answers any questions, and is collaborative. #### Cons Sometimes, the website displays inaccurate information, and it does not load properly. It can also be pricy if you have a large company. --- ### An All-Inclusive Platform To Manage Employees - Overall rating: 5/5 - Reviewer: Pia S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered It tracks time, onboarding, and leaves. It is an all-inclusive piece of software that can be used to handle the necessary data processing from the beginning of a career through retirement. Strong, 24-hour help is available online. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It makes sure that everything is available to management and staff. It keeps you informed on the most recent HR news, regulations, and changes. It is intended to be used by all Organizational departments, not just the HR team. The customer support is outstanding. #### Cons The application's compatibility with mobile devices is quite poor. Except that I can't think of any drawbacks to WebHr. They provide excellent service, so I can always find what I need. --- ### Great help to our small businees growth - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered For us, it's all about saving time with managing our staff. Giving them the ability to update their records and put in requests for leave or expenses has taken clutter out of my email and task list. Gone are the days of missed requests due to high volume of emails, and no chance of payroll blunders when expenses are right there ready on payslips each month! It has given me more time to actually get to know our staff, rather than just service their email requests. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The definite upside is the onboarding process, it makes welcoming new staff on board so easy when everything is all tracked in one place! #### Cons initial setup of access roles was confusing and needed to be re-worked a couple of times to avoid staff having access where they shouldn't. This could be easily solved with basic templates of access roles being available. --- ### Effortless and Time Saving Human Resource Management Software (WebHR) - Overall rating: 4/5 - Reviewer: Naureen S. - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered I have been using this software for three years, it is very easy to use, save lots of time of personnel management and above all, the attendance and payslip generation module are the most useful of all because of its auto-generation feature. The reports of each and every module help administrator and HR personnel keep management updated easily and within no time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros First and foremost, I like it because it is cloud based, is accessible from anywhere any time depending on the availability of internet. Further, there are couple of modules that I like most about this software. One is, module of Recruitment generally and its component of candidates' list particularly as it helps saving pool of CVs, and second, module of Employees, which helps maintaining the personnel details at one place instead of keeping piles of files on desks and in cabinets. #### Cons The shortlisting of job candidates should have more options for qualification such as Bachelors, should have more options like Medical, Engineering, Management, then Engineering can have more options of technologies i.e. Civil, Mechanical, Electrical, Electronics etc. --- ### Using it for almost 2 years now and... - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered Honestly 2 years ago I reviewed around 20 tools, selected WebHR and never regretted regarding decision I made. Keep it up, WebHR Team! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how flexible WebHR is. It allows achieving almost every goal we have within our org. WebHR is growing rapidly and the most of all I like their support. Those guys helped us a lot with adjusting features, answering our questions and helping us to adopt the solution to fit our business needs. I keep enjoying using WebHR. #### Cons - there still some bugs, which are usually addressed very fast - UX of some modules is not optimal - on my opinion recruitment component is not ideal and could be improved --- ### WebHR - RCG Global Services (for improvements) - Overall rating: 4/5 - Reviewer: Marietta Yvette R. - Industry: Outsourcing/ Offshoring - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros It is easy to navigate things, very straight forward on functionalities you need, eg. reports - employee hours summary. I can already access this even if I'm in a restricted client network. #### Cons A few of the things which I don't like: * Display of Late Comers Summary on Timesheet Board - as I am deployed to client, I do not tracked my timeout on daily basis. So seeing this list report that tells me I'm absent is a bit off. I hope there is a way that employees deployed to client may opt for this type of feature, eg. time in/out tracker. * Requires mandatory time-in even on Timebank -- since this is timebank (personal time-off/holidays) why does it requires a time-in (for me it doesn't make sense when you're not even reporting to office that is why it is called timebank, right?) * On Timebank as project type, can this be generally defaulted to Non-Billable? are there cases where timebank is billable? As I understand even if you work on holiday, you would not log it as timebank but on OT or project billable. * To make a template for employee hours instead of manually generating it for a period on adding multiple or single hour. A template could also be cloned or replicated for another set of period. Currently, I'm using the Add multiple hours for billable time but in cases that I have timebank (holiday or VL/SL) in between, I need to cut the billable period to add a record for timebank. In comparison if there is already a template with project, and all you need to do is to log time. If I'm not mistaken, I think this is how the original RCG timesheet was. --- ### infasME experience using WebHR - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy and friendly user interface, we now use it for our experience claim and travel request and we plan to use more modules in future. like integration with out attendance system and office 365 #### Cons Nothing major ,we love it , but some small UI mistakes,Performance module must enhanced --- ### Awesome software, very user friendly and easy to use. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered Employee Self Services , Attendance and Leave Management on track. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to learn and adapt. Very good software . We have been using it for more than a year now. Technical support team is very helpful. #### Cons Few bugs which needs to be updated in terms of time sheet module. system logs cannot be tracked back to the admin user who has done any changes. --- ### Excellent Customer Service! - Overall rating: 4/5 - Reviewer: Marion B. - Verified reviewer: Yes - Industry: Semiconductors - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered Once your organization is set up, changes continue to happen and the Customer Service Department (especially [SENSITIVE CONTENT]) was more than helpful with getting them done. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros From the employee perspective, very easy to record vacation/sick time #### Cons A little repetitive during onboarding setup --- ### Great for HR management - Overall rating: 4/5 - Reviewer: Roy Z. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Heavy hiring is made possible and easy to document and track using WebHR. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Love the job module, it´s fairly easy to use, keeping track of employee data and data input is made by filling out editable forms, it´s a good tool. #### Cons Please fix the UI so it works on all mobile devices, it´s almost impossible to work in my phone, responsiveness. --- ### WebHR = GRANULAR, CHEAP, EFFICIENT - Overall rating: 4/5 - Reviewer: Muhammad D. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered A lot of time and detailed meetings went into setting and testing our trial account which was a great thing. It took some time but in the end it was all worth it. After a thorough research of the market and evaluating my company needs i settled for WebHR as the most reliable, efficient and cost effective HR platform for my company. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The ease of customization and the attention to detail that i have not seen in any other HR softwares. #### Cons I believe the support can be more expedited. --- ### Webhr is a useful software, being an HR professional, I must say, it saves my time in reporting - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered Time saving, very useful reporting, dashboard. It is like a team working for me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Dashboard and reporting is quite admirable. quality of being customizable is very fascinating Organograms are also very attractive and informative #### Cons attendance synchronization with leaves is not as appreciable as it must be. linkage with leave deduction or customization as per requirement is not available at first hand. --- ### Easy to stay on top of company initiatives - Overall rating: 4/5 - Reviewer: Daylon D. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I like the conversations element. I can easily engage with the people in the company and stay on top of goals. #### Cons The visual style. It wouldn't hurt to have a few things that were better from an aesthetic standpoint. --- ### I have everything in control - Overall rating: 4/5 - Reviewer: Domingo Antonio A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered The platform is easy to use and allows me to carry out a complete management of Human Resources in my company #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked the most about this platform was the way it centralizes all the information related to human resources management #### Cons I would like them to improve the platform is the integration with other programs or tools that I use in my company --- ### WebHR is an excellent platform for HR Management and Administration in a paperless era. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros As a single platform for HR Management and Administration it significantly reduces the costs and total man hours associated with maintaining a full HR staff contingent. Being able to maintain a paperless employee register also helps to reduce costs and greatly improves access to personnel records. #### Cons Ease of use, some employees may have more difficulty accessing the correct menus than others, a clearer, more user friendly interface will be greatly beneficial to all. Sage integration will also be greatly appreciated. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/webhr-profile/reviews/?page=2) --- WebHR Reviews, Pros and Cons - 2026 Software Advice