I can easily send rewards to people through email, which is great for an organization that has over 200 physical locations.

Been using Wishlist for about three years now and I love how easy it is to use for our wellness program. Great selection, great customer service.

I have had a few people who are a little confused about how to download their gifts, but I think they are not super tech savvy in the first place.

Very positive. The team in Customer Service is friendly and very responsive. Couldn't be happier with the system. Love that the system works as an APP within Microsoft TEAMS.

The system is easy to implement, employees were provided training and how-to sheets, and the system is very straightforward to use. Customer Service is very responsive.

Employees and Managers need to remember to go into the system. Would love to see it linked somehow to the opening of TEAMS or Outlook every day.

The gift card part is pretty cool, especially when you get the direct link to the gift card options.

First of all, the website is designed to be confusing. I used to get the gift cards from Wishlist but this time I only got a link and the link led me to the ticket page. Later on did I learn from other people that I had to click a tab to get to the gift card page. Secondly, customer service sucks. I tried to contact the customer service right after I realized that I mistakenly ordered a ticket rather than a gift card, and they basically told me that it would be a good lesson for me and I should be more careful when using their product in the future. Thirdly, the policy is stubborn. The customer support said that they cannot switch a ticket to a gift card since that was their policy. This happened to other customers before as well and they just accepted it. So I asked whether I could at least get the refund back for that I would not be able to make it to the show later this week. The customer support said no and suggested me to talk to the ticket box at the show or ask the HR to issue another wishlist gift to me.

Wishlist Rewards has been a great tool to enhance our employee experience and engagement. Employees like the program and I like it since it is easy to administer through the online system.

The software is easy to use, functional, and meets all of our needs. Are we able to reward an employee quickly and easily - YES. Are we able to get end of month billing and reports for our accounting team - YES. Are we able to show spend and offer different reward levels - YES. Support for the system through the Wishlist Team with members like Mackenzie who answer every question we have, trains new team members and comes up with great options - YES.

I do not really have any cons. The system works and is smooth.

I have really enjoyed using Wishlist Rewards for my office. It is a nice way to show people are appreciated. Its also great that it gives them a choice. There is nothing worse than getting a gift you don't like, or a gift card for a store you would never shop at!

I think it is very easy to use. When I have been out and someone needed to use my account to send a gift, they were able to send them easily without any questions.

The only complaint I have is when I use Microsoft Edge as a browser with the site, I have trouble typing the thank you message as it starts typing things backwards. It is only in this browser, and I can just usually copy and paste something in anyways, so it hasn't been a huge deal.

It's more engaging than a simple spot bonus. It drives employees towards fun, experience-based rewards but still gives them the option to choose what is best for them. It's an exciting way to reward employees and we have received great feedback.

[SENSITIVE CONTENT] were really amazing in terms of the level of support that they offered and the grace they extended with our numerous questions!

We really loved that Wishlist allowed employees to choose from a myriad of gifts and experiences! There was so much to choose to range from gift cards to scavenger hunts, massages, and concerts!

We didn't like that we had to pay for a service every month when we were only using it 1-2 times a year. It would have been nice if the pricing model was a bit different where we were only billed when services were rendered.

My experience has been great. The team has always been responsive and accommodating to my company's needs. I would definitely recommend them to other companies.

WishList allows to give the gift of experience in lieu of gift cards. I was skeptical at first, but when we started giving experience based gifts to our employees they really loved it. They took pictures and sent thank you notes. For them it was a really memorable experience.

The reporting ability is a little lacking as well as the Administrator functions.

A great team that is very hands on. I've worked with Wishlist for years across multiple companies and love them.

Monetary bonuses is one way to recognize employees. But, when an employee is skydiving or enjoying a mountain retreat as a Wishlist reward, they'll always remember that experience and associate it with your company. Experiences are so much more valuable and this software makes it easy to manage that.

Not much to complain about here. I think more options in termsof experiences would always be good.

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It is easy to use, and the concierge's make appointments etc. for you. It was seamless and a great experience.

It would be great to see more options in every price range that you could share with your family of 4.

Wishlist Rewards has been very good to us and our employees. We have had some good feedback from the experiences our employees have had.

The website is easy to use. Navigation is very friendly with good information that points you in the right direction. The site is laid out well.

The website is great, but would be nice to have more local options to select from for our area. Southern California is so spread out and there is so much traffic that most people have mentioned there needing to be more local options in the Inland Empire area such as Corona, Riverside, Ontario, Rancho Cucamonga, Chino.

The rep has been wonderful, responsive and easy to work with. The website and overall software has not been as robust as I would like. The lack of affordable international rewards is an issue for my company. I would like reporting to be more comprehensive.

I love the ability to reward staff and the Wishlist rep is wonderful. The software is easy to log in and somewhat intuitive.

Inability to on and off board employees in the future. Have to use an extra email step. Website not useful for employees. Would love to have a place to direct them to read about the program, see the options, see their status etc. I have not used the incentive (only anniversary gifts). I would like to have more budget to be able to engage this part of the program. Reports are not as robust as I have wanted for data, Wishlist rep has needed to pull info for me. Items for international staff are not a good value and not easy to get in the current system.

I have absolutely loved working with Wishlist! I would recommend it to anyone looking to reward and engage employees. I've never heard a complaint from recipients. Customer service on the administrative side has been amazing! I love feeling like I have someone to go to anytime something comes up. Thank you for what you're doing!!! Keep up the good work!

I love how many options are available to our employees based on their own personal preferences!

The auto bill system seems to be a bit off with what has been paid vs what is still actually outstanding. I'm sure it's just a glitch in the system.

I love the variety of experiences: activities, gift cards & live events offered. Feels like being a "kid in the candy store". Wishlist has been very pro-active and accommodating in helping our business solve any internal glitches with the programs we've set up for our employees, and with any tracking or accounting type issues as well.

I personally like the ease of browsing and looking at the variety of "rewards" that are being offered. We use it in various capacities within our business as thank you's, congratulations: weddings, babies, for a job well done, and service awards.

I haven't found anything that I dislike about the software to date.

It's been great! The product is easy to use and the support team is fast and helpful.

This is such an easy way to provide anniversary gifts for employees without the overhead burden of having to manage a gift program. Employees get to pick exactly what they want, and Wishlist fulfills it. Easy.

I haven't experienced any problems yet, from my perspective as a user. It's been easy to use and very valuable.

Customer service has been great and I will continue to use and recommend

I like that wishlist reaches out with multiple reminders so I don't have to worry about asking employees if they got their cards.

I don't like not having an option to have the unused gift cards reimbursed or sent to me after an expiration date.

We have teams in the US and India, with many managers based in the US. Wishlist has been great to have a global spot recognition program that is inclusive of all team members. It also allows managers to use at their discretion and convenience. Our managers have really appreciated having this as a tool.

I can't think of anything specific - there are functionalities we don't have now, but that's not because of the software, it's because we haven't explored adding options to our account yet.