It enabled us to conduct a more thorough evaluation of our candidates. We were quickly and easily onboarded by the Workable team, who also got us up and running.

The collaborative options are limitless, and the UI is simple to use. It offers all the information necessary, to begin with, reporting and visualizations, and understanding the fundamentals of the hiring strategy and recruiting metrics. Additionally, it offers incredible interfaces with LinkedIn, job boards, mobile apps, and many others.

I wish Zoom or other virtual conferencing services were compatible with the platform for scheduling interviews. Emails from your inbox do not automatically sync or appear right away on Workable. Once a candidate receives an offer letter, the workable's functionality is finished.

What is really nice about Workable is that everyone on the team can see each other's comments and updates in real time. The calendaring feature that allows us to invite the candidate and have it show up on our outlook calendar is fabulous and makes our lives so much easier. Workable also sends emails with upcoming trainings which we find helpful.

What I like most about Workable is that it is intuitive and easy to use. We do very little training when we add employees to use the system. I also like how the system saves what I've been working on and can return to my notes without having to start over from the beginning.

Right now, there is nothing that I would complain about or change with Workable.

Not what I expected, although I really like a lot of the features, many I do not and it's very frustrating the lack of support, and the system is not cheap at all, so you do expect much better customer support. I will most likely look for a new system, for next year as it is very unlikely we will be renovating the contract next year.

I like that I am able to review candidates from my phone or desktop, that I am able to leave comments and feedback and rate candidates right from the system, and that it has lots of bulk features like emailing in bulk and communicating with candidates via email and text. I also like it that we can post to different countries.

The main thing I do not like about this system is that its integration features do not always work, I just found out that although Checkr, a background check software that conducts background checks all over the world is able to do this, it does not integrate fully with Workable as they claim it does, so you can only send a background check request through Workable for US candidates but not for international candidates. There are many things that are not customizable and are easily accommodated with other systems I have used in the past, like the requisition fields. You also cannot store your in-house job description templates in Workable, you can only either cut and paste or use them from Workable job descriptions. The number one thing, I am very disappointed with is their customer support, it is terrible, they take days to answer, although their salespersons claimed that customer support is 24/7, this is not true and it is false information. You do not have 24/7 customer support over the phone, email, or live chat. Phone line, nobody answers EVER, email expect no response or at least a day or 2 wait. Chat is the only way you may have faster service. But their agents are not very helpful nor knowledgeable of the process. I used Paylocity in the past which is not just an ATS but HRIS all in one, and their customer support is exceptional, you always get an answer and anyone that you reach out to is very knowledgeable of the product, Workable can learn a lot from it.

Workable is other excellent ATS that I've used. In my experience is a complete ATS with a lot of useful features and very user friendly. It's possible to integrate with other products such as HRIS so the entire recruitment process could be managed from the platform and helps with part of the HR process (contract signature, onboarding process).

Workable it's an ATS that allows you to share your candidate information not only internally but also with external stakeholders. if you're an in-house recruiter you can share the process with the hiring managers and manage the entire process with the platform and if you're an external-agency recruiter, the client can give you access so you can manage the cycle and tag the people who's involved in the process.

Sometimes you have to put candidates info manually.