---
title: "Workable Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Workable. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Workable is a good fit for you!"
source_url: "https://www.softwareadvice.com/hr/workable-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Workable Reviews

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# Workable User Reviews

## Reviews summary

- Overall rating: 4.4/5
- Total reviews: 666

### Secondary ratings

- Ease of use: 4.5/5
- Customer support: 4.3/5
- Value for money: 4.1/5
- Functionality: 4.2/5

### Rating distribution

- 5 stars: 364 reviews (55%)
- 4 stars: 246 reviews (37%)
- 3 stars: 40 reviews (6%)
- 2 stars: 7 reviews (1%)
- 1 star: 9 reviews (1%)

### Most mentioned pros

- The candidate interview features stand out — especially structured interview kits, built‑in evaluation forms, and the ability to gather feedback and reviews from multiple interviewers in one place.
- It significantly streamlines the interview and hiring process, keeps all candidate information centralized, and makes collaboration between hiring managers extremely smooth.
- Ready-to-use job descriptions simplify the creation of new roles, while the AI-powered CV screening tool speeds up shortlisting by showing a match percentage between the job requirements and each candidate’s CV.

### Most mentioned cons

- the basic functionality, not being able to add ID #'s automatically to job postings makes it difficult to track jobs with the same names
- They've stated that our team's traffic on their website is unlike any of their other clients, and yet, they haven't made any effort to implement very simple features that we requested, such as making a form mandatory.
- The post-integration support is essentially non-existant, and I've had to escalate multiple times via the main ticketing system as my account manager would disappear on me.

## Workable customer reviews

Showing reviews 1-25 of 666 (page 1).

### User-Friendly and Intuitive—Makes Referrals Smooth and Efficient

- Overall rating: 5/5
- Reviewer: Pedro D.
- Industry: Insurance
- Company size: 201-500 employees
- Product usage: less than 1 year · weekly
- Reviewed: November 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I work for a company, and Workable has been a really useful tool for our recruitment process. It allows us to easily keep track of new candidates, share feedback, leave comments, and collaborate to find the best fit for our team. It also makes referring candidates incredibly easy and straightforward. Overall, it's a great tool that helps make the hiring process much more efficient!

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

#### Pros

Workable is a very user-friendly and intuitive platform. It makes the entire referral process so much easier, not only when recommending candidates but also when tracking their progress, sharing feedback, leaving comments, and staying up to date at every stage. It's a really helpful tool that makes the whole process smooth and efficient. I would definitely recommend it!

#### Cons

There's nothing I don't like so far. Everything works really well.

---

### Streamlined engineering hiring with Workable

- Overall rating: 4/5
- Reviewer: Estrella A.
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: 3-5 years · weekly
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Workable makes technical hiring straightforward. Ease of use and clear candidate visibility help our engineering team move fast on evaluations.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Structured scorecards make technical interviews seamless. Reviewing code samples alongside pipeline updates speeds up engineering feedback loops.

#### Cons

Customization of candidate scorecards is somewhat rigid, and notification routing occasionally lags during peak hiring sprints.

---

### Happy User - Recommended

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Banking
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: July 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall very positive - her implementation team and customer support team are excellent at helping with new features and supoport

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Constantly adding new features around AI to make life easier and good support from their team in upgrading

#### Cons

Without using the AI agent the ranking system to score candidates is not as good as it was forcing more spend

---

### Workable review

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: 1-3 years · weekly
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Workable is a great software to check job offers. It also allows you to track the job applications of candidates.

#### Cons

It is a bit pricey for small companies and sometimes the forms are not very customisable to use. It should also add automations.

---

### Buon ATS per iniziare, ma con limiti nella scalabilità

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Computer & Network Security
- Company size: 51-200 employees
- Product usage: less than 1 year · daily
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

Nel complesso Workable è una buona soluzione per aziende in crescita che cercano uno strumento intuitivo per gestire il recruiting. Tuttavia, con l’aumentare della complessità organizzativa, emergono alcuni limiti che possono richiedere strumenti più avanzati.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Workable è semplice da usare e veloce da implementare, ideale per strutturare rapidamente il processo di recruiting. Ho apprezzato la pubblicazione multi-canale degli annunci, la pipeline candidati chiara e la facilità di collaborazione con gli hiring manager. Buona anche l’esperienza utente complessiva.

#### Cons

Le funzionalità di reporting e personalizzazione risultano limitate, soprattutto per esigenze più avanzate. In contesti con volumi elevati o processi complessi, lo strumento può risultare meno flessibile rispetto ad altri ATS più evoluti.

---

### Working it with Workable!

- Overall rating: 4/5
- Reviewer: Mai M.
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: less than 1 year · weekly
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, it's been a pleasant experience with Workable. We are a company that is constantly hiring due to the cyclical nature of our work, so having a helpful tool like this makes life easier!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

We are a very small boutique catering and events company so we use it for job postings and are able to post instantly to multiple message boards.

#### Cons

No real cons thus far. We have only just begun working with it but so far it proves to be quite user friendly and is definitely a useful tool in hiring.

---

### A User‑Friendly ATS That Streamlines Interviews and Improves Hiring Efficiency

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Computer Networking
- Company size: 11-50 employees
- Product usage: a free trial · weekly
- Reviewed: February 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with Workable has been very positive. It significantly streamlines the interview and hiring process, keeps all candidate information centralized, and makes collaboration between hiring managers extremely smooth. The platform provides a strong balance of ease of use, useful automation, reliable customer support, and solid value for money. The ability to collect structured feedback and reviews from interviewers helps improve the quality of hiring decisions, and features like scheduling, templates, and customizable stages save a lot of time. While a few advanced features could be more flexible, Workable remains a reliable, efficient, and user‑friendly ATS that supports a modern recruiting workflow from start to finish.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I liked most about Workable is how easy and intuitive it is to use, even for teams that don’t have a dedicated recruitment specialist. The interface is clean, the workflows are straightforward, and the process from job posting to hiring feels efficient and well‑organized. The candidate interview features stand out — especially structured interview kits, built‑in evaluation forms, and the ability to gather feedback and reviews from multiple interviewers in one place. This makes collaboration smooth and ensures hiring decisions are consistent and fair. Its level of customization is another major advantage. From customizing pipeline stages to tailoring application forms, it allows the hiring process to adapt to each team’s needs. Finally, I found the customer support responsive, helpful, and quick to resolve questions, adding strong value for the money.

#### Cons

The area I liked least is that some of the more advanced customization options — such as deeper workflow automation or highly personalized reporting — can feel limited unless you're on a higher-tier plan. Additionally, while the platform is generally very easy to use, the reporting dashboard could be more intuitive, especially when exporting detailed hiring metrics or analyzing pipeline bottlenecks. For organizations with very large hiring volumes, the candidate search filters could also be more flexible.

---

### Great ATS for smaller organisations

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Utilities
- Company size: 1001-5000 employees
- Product usage: less than 1 year · daily
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

it has been very positive. the support from the account management team has also been fantastic when there are questions

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

it is an easy system to use, especially for a smaller organisation. lots of reporting functionality.

#### Cons

the advanced functionality feature require you to purchase an advanced level license which isnt always possible for smaller orgs

---

### HR and Ops

- Overall rating: 5/5
- Reviewer: Jean A.
- Industry: Non-Profit Organization Management
- Company size: 11-50 employees
- Product usage: 1-3 years · weekly
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Easy to use, great dashboard and navigation through the system is pretty effortless. The tracking of each candidate is good

#### Cons

Pretty pricy in comparison to some other systems / platforms that are currently on the market. I think if they change their pricing it would be best

#### Vendor response

Hi Jean - Thank you for sharing your feedback on Capterra. We’re glad to hear you’re enjoying the ease of use, the dashboard, and the overall candidate tracking experience. We also appreciate your thoughts on pricing — we always strive to have our pricing reflect the depth of features, ongoing improvements, and level of support we provide to help teams hire more effectively.

Replied December 2025

---

### Simple, Smart, and Super Helpful for Recruiters

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Staffing and Recruiting
- Company size: 51-200 employees
- Product usage: 1-3 years · daily
- Reviewed: November 2025
- Review source details: This review was submitted organically. No incentive was offered

We really enjoy using Workable! It’s super easy to learn and navigate, and the setup process was quick and hassle-free. Their customer support team is excellent, and the automation features have saved us a ton of time in our hiring process.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The platform is very user-friendly even for new team members. The automation features have saved us a ton of time in our hiring process. and interviewing. And also candidate interviews can be scheduled by connecting our official email which most helpful which make work easier and we can keep proper track of each candidate. Workable gives me confidence when it comes to data security which most important.

#### Cons

I also wish there were more customization options for reports and templates. And pricing can feel a bit high for smaller teams.

---

### Software Developer

- Overall rating: 4/5
- Reviewed: November 2026
- Company size: 201-500 employees

The reviewer appreciates how Workable centralizes the hiring process, allowing for efficient candidate management and feedback sharing among team members. Some features may require time to learn, and the reporting and search functionalities could be improved.

Full review available after login on Software Advice

---

### Senior Talent Acquisition Specialist

- Overall rating: 4/5
- Reviewed: November 2026
- Company size: 51-200 employees

The initial setup of Workable is straightforward, allowing for quick onboarding and effective use of the platform. While it excels in organizing recruitment tasks, the search and filtering options could be improved to better support technical recruiting needs.

Full review available after login on Software Advice

---

### Verified reviewer

- Overall rating: 4/5
- Reviewed: November 2026
- Industry: Non-Profit Organization Management
- Company size: 501-1000 employees

The reviewer finds Workable to be user-friendly and effective for organizing recruitment tasks, which reduces administrative burdens. However, they experienced slow login times and noted that the mobile version does not perform as well as the desktop application.

Full review available after login on Software Advice

---

### A Solid ATS That Grows With Your Organization

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: August 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Among all the CRMs we considered, Workable stood out for being cost-effective, scalable, and supported by excellent customer service. As our team grew, we upgraded to include HR functionalities — further proof of its flexibility and fit for lean or early-stage organizations like ours. Highly recommend for startups looking for an all-in-one, easy-to-implement talent platform.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I’ve been a fan of Workable since I first used it as a recruiter back in 2022. Even then, I felt it was one of the best ATS platforms on the market — intuitive, efficient, and incredibly user-friendly. When I stepped into my current role as Head of Talent, tasked with building our recruitment function from the ground up, proposing Workable was a no-brainer. From a leadership perspective, I now see the full picture — cost, features, and long-term value — and Workable continues to deliver. What I liked most about Workable is its balance of simplicity and power. As a recruiter, it was incredibly user-friendly and easy to adopt. As a Head of Talent, I appreciate its scalability, cost-effectiveness, and how well it integrates with lean processes. The customer support is also exceptional — responsive and proactive, which makes a big difference when you’re moving fast in a startup environment.

#### Cons

What I liked least about Workable is the limited customizability in its time tracking feature. It would be more efficient if we could assign specific activity types directly within the platform, rather than manually typing them into notes. Currently, all time entries appear as generic "time entry" labels, and we need to extract reports in Excel or CSV just to review the team’s activity blocks. A more streamlined, customizable time tracking interface would really enhance visibility and reporting.

---

### Overall a good tool

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Industry: Information Technology and Services
- Company size: 201-500 employees
- Product usage: 3-5 years · daily
- Reviewed: August 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

What I appreciate most about Workable is its user-friendly interface and the way it streamlines the entire recruitment process. It makes collaboration between recruiters, hiring managers, and interviewers smooth and transparent. I also really value the customizable pipeline stages and the ability to automate communication with candidates — it saves time without compromising on candidate experience. Lastly, the integration with job boards and the analytics features help ensure our hiring efforts are both efficient and data-driven.

#### Cons

While Workable is generally efficient and intuitive, I find its reporting and analytics capabilities somewhat limited for more complex, strategic analysis. For example, filtering data by recruiter, time frame, or specific stages in the pipeline isn’t always straightforward, and some key metrics require manual extraction. Additionally, it would be helpful to have more flexibility in customizing candidate feedback forms and tracking interview cancellations or no-shows separately from rejections.

---

### A very likeable ATS system, I would recommend it to others

- Overall rating: 5/5
- Reviewer: Amber L.
- Industry: Human Resources
- Company size: 51-200 employees
- Product usage: 1-3 years · daily
- Reviewed: July 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with Workable has been extremely positive. As a Senior Resourcing Manager, I rely on tools that are both powerful and easy to use—and Workable delivers on both fronts. From job posting to candidate onboarding, the platform offers a seamless, end-to-end recruitment solution that supports every stage of the hiring process.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

As a Senior Resourcing Manager, what I appreciate most about Workable is how seamlessly it streamlines the entire recruitment process. The platform is incredibly intuitive, making it easy to post jobs, manage candidates, and collaborate with hiring teams—all in one place. One standout feature is the customizable pipeline, which allows us to tailor each stage of the hiring journey to fit different roles and departments. This flexibility has significantly improved our efficiency and candidate experience. I also value the automated communication tools, which help maintain consistent and timely engagement with applicants without adding to our workload.

#### Cons

While Workable offers a strong suite of features, there are a few areas where it could improve. One of the main drawbacks is the limited customisation of reporting dashboards. Although the platform provides useful analytics, it can be challenging to tailor reports to specific stakeholder needs without exporting data and manipulating it externally. Integrations available make up for this, and it working with Indeed.

---

### Hiring for Consulting firms

- Overall rating: 5/5
- Reviewer: Cynthia Stefania O.
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: 3-5 years · weekly
- Reviewed: August 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Workable has significantly streamlined our consulting firm’s hiring process, making it faster, smarter, and more collaborative. We especially appreciate how the AI tools reduce manual work and help us focus on candidates who are the best fit for dynamic, project-based roles. The platform strikes a great balance between automation and human oversight, making it easy for recruiters and hiring managers alike to make informed decisions. It’s been a solid investment for our team’s growth and hiring maturity.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

- The AI-powered profile summaries save hours in candidate screening. - It’s excellent for collaborative hiring, especially across consulting teams and multiple stakeholders. - The user interface is intuitive, making onboarding for new recruiters or managers seamless. - Notifications and status tracking keep the entire team aligned in real time.

#### Cons

- Pipeline customization can feel rigid for firms with non-linear or project-specific hiring flows. - Reporting features, while good, could benefit from more custom filters or time-based segmentation.

---

### Efficient and User-Friendly Hiring Platform

- Overall rating: 5/5
- Reviewer: Κατερίνα Κ.
- Industry: Information Technology and Services
- Company size: 1001-5000 employees
- Product usage: 3-5 years · daily
- Reviewed: August 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Workable is intuitive and time-saving, with strong features like multi-board posting, resume parsing, and customizable workflows. The platform keeps improving and genuinely listens to customer feedback.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Workable has a very user-friendly interface, making it easy to navigate for both recruiters and hiring managers. It allows job posting to multiple boards, resume parsing, email templates, and interview scheduling, saving us a lot of time Their customizable workflows helped us portray our complex structure.

#### Cons

Pricing can be high for smaller businesses or startups. Limited customization compared to more enterprise-level ATS options. However, they keep enhancing the product, and they always take the customer feedback seriously.

---

### Best ATS on the market!

- Overall rating: 5/5
- Reviewer: Chloe P.
- Industry: Hospitality
- Company size: 51-200 employees
- Product usage: less than 1 year · daily
- Reviewed: August 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Workable is fantastic. I used it previously with a separate employer and had such a positive experience that when I got to my most recent employer and we started on an ATS search, I knew exactly where to go. Workable is user friendly, modern and turns complex processes into an efficient streamline.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Workable is a very easy system to navigate from a candidates perspective and hiring manager. The features, such as the ability to schedule interviews, the communication and the careers page, are excellent in helping keep candidates engaged throughout the process. The customer support is immediate, and it helps streamline our recruitment process so we can focus on the big things, like making the hire!

#### Cons

There's not much to say for this one - Workable is great! I wish that it had a background check service built in, but not many ATS's offer that yet!

---

### Workable Has been a game changer

- Overall rating: 5/5
- Reviewer: Whitnie O.
- Industry: Mental Health Care
- Company size: 51-200 employees
- Product usage: less than 1 year · daily
- Reviewed: August 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall my experience has been a 10 out of 10 from the set up to using and sharing with others. It has saved me time especially with generating reports. The automatons have also saved me time as well. It has really leveled up my recruitment game.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is so user friendly from sent up to using to sharing candidates with other team members and only sharing the jobs relevant to them. How easy it is to generate reports, the automatons, saving and snoozing candidates, how easy it is to manually upload a candidate and the system pulls everything from the resume to create the profile. The interviews run smoothly and if using assessments it add the assessment questions to your scorecard so helpful! The Ai profile overview, being able to ask the system questions and it will point you to multiple resources, our account manager has been super helpful and the set up process was very smooth. Cost is also very affordable compared to other competitors.

#### Cons

One thing that I wish I could do was schedule rejections letters if I cancel the automated one. Sometimes that automated message take to long to send due to why its set up and weekends so I wish I could still send the rejection earlier then the system will but not at the second I generate it. Not sure if that makes sense.. The other thing that was odd was I could not add applicants in the system to the talent pool only new people so I created my own talent pool so I could track applicants I wanted to reach back out to.

---

### Workable Makes Talent Acquisition Seamless and Scalable

- Overall rating: 5/5
- Reviewer: Janka Z.
- Industry: Chemicals
- Company size: 1001-5000 employees
- Product usage: 1-3 years · daily
- Reviewed: August 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Workable has become an essential part of our talent acquisition strategy at Master Builders Solutions. As a Global TA Partner, I appreciate how easy it is to use, both for recruiters and hiring managers. Implementation was smooth, and the system quickly became a central tool in our hiring process. What I love most are the AI features and automation—they’ve saved me countless hours. The AI Recruiter recommends strong candidate matches, and the system takes care of repetitive tasks like follow-ups and interview scheduling with minimal manual input. It also excels in attracting quality applicants. Job ads reach a wide network with minimal effort, and we’ve seen an increase in both volume and quality of applications. Overall, Workable is a reliable, modern ATS that simplifies global recruiting without compromising depth or functionality.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Intuitive interface Excellent candidate sourcing Smart automation features Time-saving AI tools Smooth team collaboration

#### Cons

I Haven´t found any, it´s a perfect tool, they are investing a lot of money into the development, so if they are not perfect now, they will be

---

### Great great great!

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Retail
- Company size: 51-200 employees
- Product usage: 1-3 years · daily
- Reviewed: July 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Honestly, it's been great. I like the tool a whole lot more than any of the other ATS I've used. We look forward to continuing our relationship with Workable.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

We used another ATS for a year before onboarding Workable. Our previous ATS was not user friendly and we needed a tool that would be easy to use and train hiring managers on. From my first call with the Workable team, I knew this was the tool for us. Workable allows for a seamless collaboration between the recruiters and team leads. So many of the features built in are incredibly useful and allow for a great candidate experience. We are excited to see the new features that Workable brings to the platform as they are always trying to improve the tool.

#### Cons

I Think the AI candidate scoring needs some work. I know this feature is rather new and AI is improving everyday, but this is the one thing I think needs more work. The AI scoring on most candidates is off and not relevant.

---

### Workable - an intuitive ATS solution

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Renewables & Environment
- Company size: 201-500 employees
- Product usage: 1-3 years · daily
- Reviewed: August 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Easy to track the data and the processes, super intuitive because just by navigating for a few minutes you will learn how to use Workable.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Workable is an intuitive ATS, where you can easily integrate it with other tools, such as LinkedIn Recruiter. It provides different reports, and you can also customize it connecting the database to a reporting tool you use. Easy to track the progress of the candidates, sharing information with the hiring team, it`s an everyday tool that helps us in recruiting to keep track of our processes and pipelines. When I needed help to get access to the database, the customer support team helped in an efficient and fast way.

#### Cons

Even though there's some customization on the reports, the reporting features could be still more advanced.

---

### Evaluation of the Workable Platform for Talent Acquisition

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Maritime
- Company size: 1001-5000 employees
- Product usage: 3-5 years · daily
- Reviewed: August 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, my experience with Workable has been positive, especially considering our need for a more structured and internationally integrated recruitment platform. Workable offers a robust system for active sourcing, with AI-driven candidate suggestions and seamless integration with platforms like LinkedIn Recruiter. One of the key advantages is the ability to standardize hiring processes across different teams, which is crucial when managing multiple regions or business units. The collaboration features between recruiters and hiring managers have also proven to be effective, allowing real-time feedback, candidate tracking, and decision-making within the platform. In terms of screening and interview scheduling, Workable brings clear efficiency gains, automating key steps and saving time for recruiters. While there are still areas for improvement – such as more advanced filtering options within job postings – the platform as a whole has elevated the professionalism and agility of our recruitment processes.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Ease of use of the tool Integration with Linkedin More robust system for active sourcing System of Employee Referral Program

#### Cons

Not very intuitive for teams that only speak Portuguese The platform does not allow the creation of confidential job openings or postings restricted to a specific region, institution, or target audience. For instance, it is not possible to generate an exclusive link for a specific school or partner to submit candidates without the job being publicly visible on the careers site Lack of advanced filtering within job openings

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### HR Experience Using Workable

- Overall rating: 4/5
- Reviewer: Melis N.
- Industry: Information Technology and Services
- Company size: 201-500 employees
- Product usage: 1-3 years · daily
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, the software delivers a good recruitment experience - intuitive, secure, and adaptable to a variety of hiring needs. With continuous improvements to its AI and cross-functional capabilities, it’s well on its way to becoming a truly all-in-one recruitment solution.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

One of the standout qualities is its adaptability - the platform easily adjusts to our evolving recruitment needs, whether we’re scaling up hiring efforts or fine-tuning specific workflows. The new features being rolled out regularly show a real commitment to innovation. The system is incredibly easy to use, from posting job ads to managing candidate pipelines, everything feels seamless and well-organized. Security is another major strength. The platform gives us full confidence when handling sensitive candidate information. The interview scheduling is quick, efficient, and helps our team coordinate meetings effortlessly, even across different time zones. Customer support handles the inquiries in a reasonable time.

#### Cons

The recently introduced AI-driven features show a lot of potential, but they could benefit from further development to enhance accuracy and contextual understanding - especially in candidate matching and automated recommendations. A bit more customization in how the AI adapts to different hiring styles or roles would make it even more powerful. Another opportunity lies in offering more cross-functional capabilities. At the moment, pipelines work well within individual departments, but having the option to integrate or share candidates and data across multiple pipelines would be a huge advantage for organizations with overlapping recruitment needs. This kind of flexibility would help teams collaborate more effectively and ensure talent isn’t siloed within one workflow.

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