--- title: "Workable Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Workable. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Workable is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/workable-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Applicant Tracking Software](https://www.softwareadvice.com/hr/applicant-tracking-software-comparison/) / [Workable](https://www.softwareadvice.com/hr/workable-profile/) / Workable Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/workable-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/workable-profile/alternatives/) # Workable User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 661 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.3/5 - Value for money: 4.1/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 363 reviews (55%) - 4 stars: 242 reviews (37%) - 3 stars: 40 reviews (6%) - 2 stars: 7 reviews (1%) - 1 star: 9 reviews (1%) ### Most mentioned pros - The candidate interview features stand out — especially structured interview kits, built‑in evaluation forms, and the ability to gather feedback and reviews from multiple interviewers in one place. - The candidate pipeline management is smooth, it makes jotting down interview notes, advancing someone to the next stage, and sending automatic emails easy and straightforward. - It significantly streamlines the interview and hiring process, keeps all candidate information centralized, and makes collaboration between hiring managers extremely smooth. ### Most mentioned cons - the basic functionality, not being able to add ID #'s automatically to job postings makes it difficult to track jobs with the same names - The AI feature does need more work, especially the applicant profile rating as sometimes that is not accurate at all. - They've stated that our team's traffic on their website is unlike any of their other clients, and yet, they haven't made any effort to implement very simple features that we requested, such as making a form mandatory. ## Workable customer reviews Showing reviews 1-25 of 661 (page 1). ### Happy User - Recommended - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Banking - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall very positive - her implementation team and customer support team are excellent at helping with new features and supoport #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Constantly adding new features around AI to make life easier and good support from their team in upgrading #### Cons Without using the AI agent the ranking system to score candidates is not as good as it was forcing more spend #### Reasons for choosing Workable Cost primarily but also Workable offered a HR Function for timekeeping which Greenhosue did not --- ### A Solid ATS That Grows With Your Organization - Overall rating: 5/5 - Reviewer: Karla A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Among all the CRMs we considered, Workable stood out for being cost-effective, scalable, and supported by excellent customer service. As our team grew, we upgraded to include HR functionalities — further proof of its flexibility and fit for lean or early-stage organizations like ours. Highly recommend for startups looking for an all-in-one, easy-to-implement talent platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I’ve been a fan of Workable since I first used it as a recruiter back in 2022. Even then, I felt it was one of the best ATS platforms on the market — intuitive, efficient, and incredibly user-friendly. When I stepped into my current role as Head of Talent, tasked with building our recruitment function from the ground up, proposing Workable was a no-brainer. From a leadership perspective, I now see the full picture — cost, features, and long-term value — and Workable continues to deliver. What I liked most about Workable is its balance of simplicity and power. As a recruiter, it was incredibly user-friendly and easy to adopt. As a Head of Talent, I appreciate its scalability, cost-effectiveness, and how well it integrates with lean processes. The customer support is also exceptional — responsive and proactive, which makes a big difference when you’re moving fast in a startup environment. #### Cons What I liked least about Workable is the limited customizability in its time tracking feature. It would be more efficient if we could assign specific activity types directly within the platform, rather than manually typing them into notes. Currently, all time entries appear as generic "time entry" labels, and we need to extract reports in Excel or CSV just to review the team’s activity blocks. A more streamlined, customizable time tracking interface would really enhance visibility and reporting. #### Reasons for choosing Workable What I liked most about Workable is its balance of simplicity and power. As a recruiter, it was incredibly user-friendly and easy to adopt. As a Head of Talent, I appreciate its scalability, cost-effectiveness, and how well it integrates with lean processes. The customer support is also exceptional — responsive and proactive, which makes a big difference when you’re moving fast in a startup environment. --- ### Workable review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Workable is a great software to check job offers. It also allows you to track the job applications of candidates. #### Cons It is a bit pricey for small companies and sometimes the forms are not very customisable to use. It should also add automations. #### Reasons for switching to Workable To find more job offers and recruiters, diversity --- ### A very likeable ATS system, I would recommend it to others - Overall rating: 5/5 - Reviewer: Amber R. - Verified reviewer: Yes - Industry: Human Resources - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Workable has been extremely positive. As a Senior Resourcing Manager, I rely on tools that are both powerful and easy to use—and Workable delivers on both fronts. From job posting to candidate onboarding, the platform offers a seamless, end-to-end recruitment solution that supports every stage of the hiring process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a Senior Resourcing Manager, what I appreciate most about Workable is how seamlessly it streamlines the entire recruitment process. The platform is incredibly intuitive, making it easy to post jobs, manage candidates, and collaborate with hiring teams—all in one place. One standout feature is the customizable pipeline, which allows us to tailor each stage of the hiring journey to fit different roles and departments. This flexibility has significantly improved our efficiency and candidate experience. I also value the automated communication tools, which help maintain consistent and timely engagement with applicants without adding to our workload. #### Cons While Workable offers a strong suite of features, there are a few areas where it could improve. One of the main drawbacks is the limited customisation of reporting dashboards. Although the platform provides useful analytics, it can be challenging to tailor reports to specific stakeholder needs without exporting data and manipulating it externally. Integrations available make up for this, and it working with Indeed. #### Reasons for choosing Workable Better fit for the overall business needs #### Reasons for switching to Workable Value for money was a better fit for the size of the business --- ### Hiring for Consulting firms - Overall rating: 5/5 - Reviewer: Cynthia Stefania O. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Workable has significantly streamlined our consulting firm’s hiring process, making it faster, smarter, and more collaborative. We especially appreciate how the AI tools reduce manual work and help us focus on candidates who are the best fit for dynamic, project-based roles. The platform strikes a great balance between automation and human oversight, making it easy for recruiters and hiring managers alike to make informed decisions. It’s been a solid investment for our team’s growth and hiring maturity. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - The AI-powered profile summaries save hours in candidate screening. - It’s excellent for collaborative hiring, especially across consulting teams and multiple stakeholders. - The user interface is intuitive, making onboarding for new recruiters or managers seamless. - Notifications and status tracking keep the entire team aligned in real time. #### Cons - Pipeline customization can feel rigid for firms with non-linear or project-specific hiring flows. - Reporting features, while good, could benefit from more custom filters or time-based segmentation. #### Reasons for switching to Workable It was not possible to use it for hiring, it was hard to have the ability to search candidates. --- ### Best ATS on the market! - Overall rating: 5/5 - Reviewer: Chloe P. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Workable is fantastic. I used it previously with a separate employer and had such a positive experience that when I got to my most recent employer and we started on an ATS search, I knew exactly where to go. Workable is user friendly, modern and turns complex processes into an efficient streamline. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Workable is a very easy system to navigate from a candidates perspective and hiring manager. The features, such as the ability to schedule interviews, the communication and the careers page, are excellent in helping keep candidates engaged throughout the process. The customer support is immediate, and it helps streamline our recruitment process so we can focus on the big things, like making the hire! #### Cons There's not much to say for this one - Workable is great! I wish that it had a background check service built in, but not many ATS's offer that yet! #### Reasons for choosing Workable The familiarity of it and the user experience - modern and user friendly! --- ### Efficient and User-Friendly Hiring Platform - Overall rating: 5/5 - Reviewer: Katerina K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Workable is intuitive and time-saving, with strong features like multi-board posting, resume parsing, and customizable workflows. The platform keeps improving and genuinely listens to customer feedback. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Workable has a very user-friendly interface, making it easy to navigate for both recruiters and hiring managers. It allows job posting to multiple boards, resume parsing, email templates, and interview scheduling, saving us a lot of time Their customizable workflows helped us portray our complex structure. #### Cons Pricing can be high for smaller businesses or startups. Limited customization compared to more enterprise-level ATS options. However, they keep enhancing the product, and they always take the customer feedback seriously. #### Reasons for switching to Workable It was not user friendly and could not be customisable --- ### Good Quality Candidate Pool - Overall rating: 5/5 - Reviewer: Susan A. - Verified reviewer: Yes - Industry: Human Resources - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Been with Workable for 2 years and find better quality candidates than I have with ZipRecruiter. Overall it is one of the best platforms I have used. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Functional and User-friendly. The database is set for multiple job orders. Easy job posting capabilities. The dashboard is clean, and it's easy to track candidates at every stage. Better quality candidate pool than most larger highly advertised recruitment platforms. The yearly subscription price is a steal. #### Cons I have had no issues or problems with Workable since I started with them two years ago. Customer support is great as well. Always on top. #### Reasons for choosing Workable I also looked into Resume Library. Both Breezy and Resume Library had low cost but I went on a trial basis and Resume Library had almost zero candidate for 10 job openings. I think I got one during the trial period and Breezy did not produce enough candidates to make it worth while. #### Reasons for switching to Workable ZipRecruiter became highly expensive and their pool of candidate were very poor for the type candidates I was looking for within the Accounting industry. --- ### Several FTEs saved by workable! - Overall rating: 5/5 - Reviewer: Brianna A. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Workable has been a lifesaver for our org! We are a human services nonprofit with hard to fill roles and a very small recruitment team. Workable has allowed our structure to be successful and sustainable by allowing hiring managers to be easily trained and have tools for communication with candidates at their fingertips. It also allows us to see what they are / aren't doing and help guide them along! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very easy to learn, the system feels intuitive to use even for our hiring managers who have not used an ATS. It provides a lot of transparency and collaboration. #### Cons Something small, yet annoying, that I dislike about workable of visibility on open and closed dates of archived jobs. #### Reasons for choosing Workable We felt like workable gave us the most bang for our buck, and we are so happy with this choice even 3 years later. --- ### Good product at a good price - Overall rating: 4/5 - Reviewer: Alex C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Really positive. Workable was instrumental in hiring the initial team. It's really good. I've been renewing it for the last three years. Would definitely recommend for startups. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Workable is a really complete ATS that you can easily customize. Its automation and its integrations work great. Apart from Google Calendar, it really is a huge time saver for managing a lot of interviews that are at the startups. I think it's really customizable which is appreciated and the pricing is reasonable for startups. #### Cons Most of the integrations are really good, apart from the Google calendar. Generating calendar links for multiple people is possible, but really, really hard to do and not very stable. That's the only pretty negative thing I have to say. All the rest was really good. #### Reasons for choosing Workable Lever is too expensive and complex to setup for a startup #### Reasons for switching to Workable Welcome kit. This is just a basic free product that barely works. We really need a professional ATS so we chose Workable --- ### Good platform - does what it needs to - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall it’s good - we considered alternatives that had better HR ability and payroll intergrations but ended up sticking with Workable for value for money. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It’s great for hiring - I like how it Integrates with job boards. Seamless ability to move candidates through the pipeline and ability to create interview kits and amend workflow is great. #### Cons Ai feature on assessing cvs needs work - often inaccurate scoring. Being able to arrange interviews for 20 minutes would also be better rather than 15 and 30. Making it more clear when an applicant has applied before would be better too. #### Reasons for choosing Workable Better value for money. Does basic HR and good ATS --- ### Workable is working for us. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We migrated from a different system two years ago but went back to Workable, as it's better than the others that we have tried. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's easy to use and helps streamline our hiring application process. The features are also easy to use and helpful in filtering and categorizing the applicants in our hiring streams. #### Cons It takes getting used to when you're new to it, as navigating the screens and features can be a bit confusing. #### Reasons for switching to Workable Workable was easier to use, and it had all the features that we wanted for the right price. --- ### A User‑Friendly ATS That Streamlines Interviews and Improves Hiring Efficiency - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Networking - Company size: 11-50 employees - Product usage: Used weekly for free trial - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Workable has been very positive. It significantly streamlines the interview and hiring process, keeps all candidate information centralized, and makes collaboration between hiring managers extremely smooth. The platform provides a strong balance of ease of use, useful automation, reliable customer support, and solid value for money. The ability to collect structured feedback and reviews from interviewers helps improve the quality of hiring decisions, and features like scheduling, templates, and customizable stages save a lot of time. While a few advanced features could be more flexible, Workable remains a reliable, efficient, and user‑friendly ATS that supports a modern recruiting workflow from start to finish. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Workable is how easy and intuitive it is to use, even for teams that don’t have a dedicated recruitment specialist. The interface is clean, the workflows are straightforward, and the process from job posting to hiring feels efficient and well‑organized. The candidate interview features stand out — especially structured interview kits, built‑in evaluation forms, and the ability to gather feedback and reviews from multiple interviewers in one place. This makes collaboration smooth and ensures hiring decisions are consistent and fair. Its level of customization is another major advantage. From customizing pipeline stages to tailoring application forms, it allows the hiring process to adapt to each team’s needs. Finally, I found the customer support responsive, helpful, and quick to resolve questions, adding strong value for the money. #### Cons The area I liked least is that some of the more advanced customization options — such as deeper workflow automation or highly personalized reporting — can feel limited unless you're on a higher-tier plan. Additionally, while the platform is generally very easy to use, the reporting dashboard could be more intuitive, especially when exporting detailed hiring metrics or analyzing pipeline bottlenecks. For organizations with very large hiring volumes, the candidate search filters could also be more flexible. --- ### Evaluation of the Workable Platform for Talent Acquisition - Overall rating: 4/5 - Reviewer: Daiane Lopes D. - Verified reviewer: Yes - Industry: Maritime - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Workable has been positive, especially considering our need for a more structured and internationally integrated recruitment platform. Workable offers a robust system for active sourcing, with AI-driven candidate suggestions and seamless integration with platforms like LinkedIn Recruiter. One of the key advantages is the ability to standardize hiring processes across different teams, which is crucial when managing multiple regions or business units. The collaboration features between recruiters and hiring managers have also proven to be effective, allowing real-time feedback, candidate tracking, and decision-making within the platform. In terms of screening and interview scheduling, Workable brings clear efficiency gains, automating key steps and saving time for recruiters. While there are still areas for improvement – such as more advanced filtering options within job postings – the platform as a whole has elevated the professionalism and agility of our recruitment processes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use of the tool Integration with Linkedin More robust system for active sourcing System of Employee Referral Program #### Cons Not very intuitive for teams that only speak Portuguese The platform does not allow the creation of confidential job openings or postings restricted to a specific region, institution, or target audience. For instance, it is not possible to generate an exclusive link for a specific school or partner to submit candidates without the job being publicly visible on the careers site Lack of advanced filtering within job openings --- ### HR Experience Using Workable - Overall rating: 4/5 - Reviewer: Melis M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, the software delivers a good recruitment experience - intuitive, secure, and adaptable to a variety of hiring needs. With continuous improvements to its AI and cross-functional capabilities, it’s well on its way to becoming a truly all-in-one recruitment solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros One of the standout qualities is its adaptability - the platform easily adjusts to our evolving recruitment needs, whether we’re scaling up hiring efforts or fine-tuning specific workflows. The new features being rolled out regularly show a real commitment to innovation. The system is incredibly easy to use, from posting job ads to managing candidate pipelines, everything feels seamless and well-organized. Security is another major strength. The platform gives us full confidence when handling sensitive candidate information. The interview scheduling is quick, efficient, and helps our team coordinate meetings effortlessly, even across different time zones. Customer support handles the inquiries in a reasonable time. #### Cons The recently introduced AI-driven features show a lot of potential, but they could benefit from further development to enhance accuracy and contextual understanding - especially in candidate matching and automated recommendations. A bit more customization in how the AI adapts to different hiring styles or roles would make it even more powerful. Another opportunity lies in offering more cross-functional capabilities. At the moment, pipelines work well within individual departments, but having the option to integrate or share candidates and data across multiple pipelines would be a huge advantage for organizations with overlapping recruitment needs. This kind of flexibility would help teams collaborate more effectively and ensure talent isn’t siloed within one workflow. --- ### Very simple and ux friendly - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. When we started using Workable, our recruitment processes were completely disorganized. Each country managed its own vacancies using Excel and email, and from HQ we had no real visibility of what was going on. Once we implemented Workable, we began posting all job openings from a single place and sharing the processes between the local teams and the corporate team. That allowed us to define a unified workflow and, for the first time, have real-time visibility of all open positions across the group. What I noticed the most was the improvement in coordination: before, it could take us weeks to schedule interviews or share feedback, and now hiring managers receive automatic notifications, rate candidates directly on the platform and we avoid endless back-and-forth emails. Another thing we really valued were the reports. Thanks to them we clearly identified which job boards performed best in each country and optimized the money we were spending on posting offers. Overall, the experience has been very positive: it saves us time, brings transparency to the entire process and allows all countries to work under the same standard without losing flexibility. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Really easy to use. The tool is pretty intuitive. Even people outside HR can follow the process without getting lost. #### Cons No onboarding module. It’s very focused on recruitment. For onboarding, you need to rely on other tools. --- ### Why Workable Works - Overall rating: 5/5 - Reviewer: Crystal H. - Verified reviewer: Yes - Industry: Construction - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Workable has been positive. It’s easy to use, keeps our hiring process organized, and has helped improve efficiency across the team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Workable is intuitive and easy to use, making it simple for both recruiters and hiring managers to get up to speed quickly. The one-click job posting and collaboration tools have streamlined our process and helped us reduce time-to-fill while improving the candidate experience. #### Cons Reporting customization options are limited, and onboarding features aren’t as robust as some other platforms. Even with these areas for improvement, Workable remains a reliable, user-friendly ATS that delivers strong results for day-to-day recruiting. --- ### Happy Workable Customer - Overall rating: 4/5 - Reviewer: Craig W. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Workable has been very positive. The platform is easy to navigate, user-friendly, and makes the hiring process run smoothly for both my team and our hiring managers. They have been a great partner to work with and are always looking ahead. I like that they are constantly innovating, adding new features, and improving functionality. It shows me they are growing, listening to their customers, and investing in ways that make the product stronger over time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Workable is simple to learn and easy to navigate. Both my recruiters and hiring managers picked it up quickly without any hand-holding. Implementation was fast, with no need for IT involvement, so our HR and recruitment teams could get moving right away. The automation is strong too, with features like interview scheduling and email templates that take a lot off our plate. The ability to collaborate directly in the hiring plan keeps decisions moving without scheduling more meetings. From my perspective as a leader, the monthly spotlight recaps are valuable. They surface the right information at a glance, user permissions that may need updating, candidate pipeline stats, time-to-fill, without me having to dig through reports. #### Cons It would be great if we could create custom candidate assessments directly in Workable so everything lives in one place. Reporting could also be easier to work with and offer more real-time triggers, like flagging when a candidate has been sitting in one stage for too long. The interview assessment section could use some upgrades. Without scoring or qualification options, it’s harder to compare candidates side-by-side. And in the archived jobs area, being limited to alphabetical sorting is frustrating. Having filters for date posted, department, or location would make it much faster to find past roles. --- ### Workable is Userfriendly and the Reporting Features are Improving - Overall rating: 5/5 - Reviewer: Heather D. H. - Verified reviewer: Yes - Industry: Research - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Of all of the software our business leans on, Workable is the most user friendly and intuitive. It truly makes a difference in our company's recruiting, vetting, and onboarding process making it standardized and more efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Workable is user friendly and intuitive. I really like the layout of job pipelines, the ability to customize and standardize vetting score cards at each stage, and it is a centralized workspace that all areas of the business touch in some capacity. #### Cons While I think the reporting features are headed in the right direction, I think there is room for improvement. For example, there is some grayness in the definitions of metrics like time to hire and time to fill. With clearer definitions and transparency around all of the influencing variables, these metrics will be more useful to the end user. --- ### Very intuitive, only let down slightly by possible speed/RAM issues. - Overall rating: 4/5 - Reviewer: James C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Workable is great overall, easily one of the better ATS systems I have used, only let down by speed issues on occasion, though that doesn't affect everyone in my team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Intuitive - it only take a couple of minutes to teach new managers how to use and what they should be doing. Everything is easy to find and is where it should be thanks to the tabs. Any issues, the support is great and they do try to accommodate things that suit your business. Integrates well with other apps and software. As a recruiter, has all the features I would like such as keywords, multiple locations, job categorisation, reasons for disqualifying and more. #### Cons Speed. There are certain screens where it respond noticably more slowly. It seems like it takes up a lot of RAM on the computer, though some of my colleagues don't report this issue so may be my computer but it doesn't do this with other sites/tabs. When typing, it almost freezes and takes a long time for the information to appear and so to limit mistakes, it is best to type on Notepad and then copy and paste it in later. --- ### Workable works well – just make sure that their features fit your needs, because they're inflexible when it comes to requests - Overall rating: 4/5 - Reviewer: Alexandre R. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Workable has a well-thought-out structure that covers most use cases that our company needs. The website works well, mostly without any bugs, the user interface is clean, and it makes it relatively easy for our team to manage our applicants, even for those of us who are not tech-savvy. We have never had any issues with the safety of our data, as the website gives us varied security features to grant different privilege levels to our team members, and as far as we're informed, there have never been any leaks. The features for team collaboration are decent enough to support most of our needs, though they don't fully cover all of our needs. #### Cons When it comes to the value for the money we invest in the website, I'd say we're considerably disappointed. Workable has introduced many new features, none of which have had any utility for the work we do. When we contacted the customer support, they tend to be friendly and reply quickly, but many of our requests have not been solved, and some of them have been flat-out denied – disappointing considering the high the high investment in terms of money. They've stated that our team's traffic on their website is unlike any of their other clients, and yet, they haven't made any effort to implement very simple features that we requested, such as making a form mandatory. --- ### Workable has completely transformed our hiring process — and [sensitive content hidden] has been instrumental every step of the way!" - Overall rating: 5/5 - Reviewer: David N. - Verified reviewer: Yes - Industry: Venture Capital & Private Equity - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fast, intuitive onboarding for both recruiters and hiring managers. Powerful automation and AI sourcing features. Transparent analytics for recruitment improvements. Standout customer service and expert support from [sensitive content hidden] #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We've been using Workable for almost 2 years, and it’s become a core part of our recruitment strategy. From the very start, it's clear that Workable was designed with teams like ours in mind — intuitive, ease of implementation, feature‑rich, great candidate sourcing capabilities, and built to scale. If you’re looking for an applicant tracking system that helps you hire faster, collaborate effortlessly, and grow with confidence, Workable is a standout choice. And when you're supported by an account executive as thoughtful and proactive as [sensitive content hidden], it becomes a truly powerful recruitment partner. Thanks, Workable—and big kudos to [sensitive content hidden] for being such a positive force behind our success! #### Cons Reporting filters could be more granular (e.g. candidate application date filters) Despite these minor issues, the benefits far outweigh them — especially with support from someone like [sensitive content hidden]. --- ### great experience - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I'm really impressed with how user-friendly and efficient this app is. It truly makes my tasks easier and more enjoyable. Great work! #### Cons The interface can sometimes feel overwhelming due to its many features. The pricing might be high for small businesses or startups. --- ### Workable transformed our hiring process across regions - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. y overall experience has been excellent. Workable has helped us reduce time-to-hire, improve coordination across international teams, and deliver a better experience to both candidates and internal stakeholders. It’s a reliable tool that grows with your team’s needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Workable makes it incredibly easy to manage a large number of open roles and candidates in one place. The user interface is clean and intuitive, collaboration with hiring managers is seamless, and the automation features (email templates, interview scheduling, etc.) save a lot of time. I also appreciate the integration with job boards and LinkedIn. #### Cons The reporting capabilities could be more robust—while the existing analytics are helpful, they lack flexibility for deeper custom insights. Also, the mobile experience could be improved for recruiters on the go. --- ### Awesome experience and fully recommended - Overall rating: 5/5 - Reviewer: Kevin M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Awesome experience, Workable has made my job easier, and my results % went up with it. Has a big scope in job platforms to get candidates. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The easy way to manage candidates by their jobs, all the options that gives to have a great recruitment process. #### Cons Not a con, is just a suggestion that can improve a little bit in reporting. Maybe to join different reports into just one. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/workable-profile/reviews/?page=2) --- Workable Reviews, Pros and Cons - 2026 Software Advice