--- title: "Workable Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Workable. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Workable is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/workable-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Document Management Software](https://www.softwareadvice.com/category/722-document-management/) / [Workable](https://www.softwareadvice.com/hr/workable-profile/) / Workable Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/workable-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/workable-profile/alternatives/) # Workable User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 662 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.3/5 - Value for money: 4.1/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 363 reviews (55%) - 4 stars: 243 reviews (37%) - 3 stars: 40 reviews (6%) - 2 stars: 7 reviews (1%) - 1 star: 9 reviews (1%) ### Most mentioned pros - The candidate interview features stand out — especially structured interview kits, built‑in evaluation forms, and the ability to gather feedback and reviews from multiple interviewers in one place. - It significantly streamlines the interview and hiring process, keeps all candidate information centralized, and makes collaboration between hiring managers extremely smooth. - The interview scheduling is quick, efficient, and helps our team coordinate meetings effortlessly, even across different time zones. ### Most mentioned cons - the basic functionality, not being able to add ID #'s automatically to job postings makes it difficult to track jobs with the same names - They've stated that our team's traffic on their website is unlike any of their other clients, and yet, they haven't made any effort to implement very simple features that we requested, such as making a form mandatory. - The post-integration support is essentially non-existant, and I've had to escalate multiple times via the main ticketing system as my account manager would disappear on me. ## Workable customer reviews Showing reviews 1-25 of 662 (page 1). ### Happy User - Recommended - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Banking - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall very positive - her implementation team and customer support team are excellent at helping with new features and supoport #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Constantly adding new features around AI to make life easier and good support from their team in upgrading #### Cons Without using the AI agent the ranking system to score candidates is not as good as it was forcing more spend #### Reasons for choosing Workable Cost primarily but also Workable offered a HR Function for timekeeping which Greenhosue did not --- ### A Solid ATS That Grows With Your Organization - Overall rating: 5/5 - Reviewer: Karla A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Among all the CRMs we considered, Workable stood out for being cost-effective, scalable, and supported by excellent customer service. As our team grew, we upgraded to include HR functionalities — further proof of its flexibility and fit for lean or early-stage organizations like ours. Highly recommend for startups looking for an all-in-one, easy-to-implement talent platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I’ve been a fan of Workable since I first used it as a recruiter back in 2022. Even then, I felt it was one of the best ATS platforms on the market — intuitive, efficient, and incredibly user-friendly. When I stepped into my current role as Head of Talent, tasked with building our recruitment function from the ground up, proposing Workable was a no-brainer. From a leadership perspective, I now see the full picture — cost, features, and long-term value — and Workable continues to deliver. What I liked most about Workable is its balance of simplicity and power. As a recruiter, it was incredibly user-friendly and easy to adopt. As a Head of Talent, I appreciate its scalability, cost-effectiveness, and how well it integrates with lean processes. The customer support is also exceptional — responsive and proactive, which makes a big difference when you’re moving fast in a startup environment. #### Cons What I liked least about Workable is the limited customizability in its time tracking feature. It would be more efficient if we could assign specific activity types directly within the platform, rather than manually typing them into notes. Currently, all time entries appear as generic "time entry" labels, and we need to extract reports in Excel or CSV just to review the team’s activity blocks. A more streamlined, customizable time tracking interface would really enhance visibility and reporting. #### Reasons for choosing Workable What I liked most about Workable is its balance of simplicity and power. As a recruiter, it was incredibly user-friendly and easy to adopt. As a Head of Talent, I appreciate its scalability, cost-effectiveness, and how well it integrates with lean processes. The customer support is also exceptional — responsive and proactive, which makes a big difference when you’re moving fast in a startup environment. --- ### Workable review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Workable is a great software to check job offers. It also allows you to track the job applications of candidates. #### Cons It is a bit pricey for small companies and sometimes the forms are not very customisable to use. It should also add automations. #### Reasons for switching to Workable To find more job offers and recruiters, diversity --- ### Overall a good tool - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros What I appreciate most about Workable is its user-friendly interface and the way it streamlines the entire recruitment process. It makes collaboration between recruiters, hiring managers, and interviewers smooth and transparent. I also really value the customizable pipeline stages and the ability to automate communication with candidates — it saves time without compromising on candidate experience. Lastly, the integration with job boards and the analytics features help ensure our hiring efforts are both efficient and data-driven. #### Cons While Workable is generally efficient and intuitive, I find its reporting and analytics capabilities somewhat limited for more complex, strategic analysis. For example, filtering data by recruiter, time frame, or specific stages in the pipeline isn’t always straightforward, and some key metrics require manual extraction. Additionally, it would be helpful to have more flexibility in customizing candidate feedback forms and tracking interview cancellations or no-shows separately from rejections. --- ### A very likeable ATS system, I would recommend it to others - Overall rating: 5/5 - Reviewer: Amber R. - Verified reviewer: Yes - Industry: Human Resources - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Workable has been extremely positive. As a Senior Resourcing Manager, I rely on tools that are both powerful and easy to use—and Workable delivers on both fronts. From job posting to candidate onboarding, the platform offers a seamless, end-to-end recruitment solution that supports every stage of the hiring process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a Senior Resourcing Manager, what I appreciate most about Workable is how seamlessly it streamlines the entire recruitment process. The platform is incredibly intuitive, making it easy to post jobs, manage candidates, and collaborate with hiring teams—all in one place. One standout feature is the customizable pipeline, which allows us to tailor each stage of the hiring journey to fit different roles and departments. This flexibility has significantly improved our efficiency and candidate experience. I also value the automated communication tools, which help maintain consistent and timely engagement with applicants without adding to our workload. #### Cons While Workable offers a strong suite of features, there are a few areas where it could improve. One of the main drawbacks is the limited customisation of reporting dashboards. Although the platform provides useful analytics, it can be challenging to tailor reports to specific stakeholder needs without exporting data and manipulating it externally. Integrations available make up for this, and it working with Indeed. #### Reasons for choosing Workable Better fit for the overall business needs #### Reasons for switching to Workable Value for money was a better fit for the size of the business --- ### Hiring for Consulting firms - Overall rating: 5/5 - Reviewer: Cynthia Stefania O. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Workable has significantly streamlined our consulting firm’s hiring process, making it faster, smarter, and more collaborative. We especially appreciate how the AI tools reduce manual work and help us focus on candidates who are the best fit for dynamic, project-based roles. The platform strikes a great balance between automation and human oversight, making it easy for recruiters and hiring managers alike to make informed decisions. It’s been a solid investment for our team’s growth and hiring maturity. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - The AI-powered profile summaries save hours in candidate screening. - It’s excellent for collaborative hiring, especially across consulting teams and multiple stakeholders. - The user interface is intuitive, making onboarding for new recruiters or managers seamless. - Notifications and status tracking keep the entire team aligned in real time. #### Cons - Pipeline customization can feel rigid for firms with non-linear or project-specific hiring flows. - Reporting features, while good, could benefit from more custom filters or time-based segmentation. #### Reasons for switching to Workable It was not possible to use it for hiring, it was hard to have the ability to search candidates. --- ### Efficient and User-Friendly Hiring Platform - Overall rating: 5/5 - Reviewer: Katerina K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Workable is intuitive and time-saving, with strong features like multi-board posting, resume parsing, and customizable workflows. The platform keeps improving and genuinely listens to customer feedback. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Workable has a very user-friendly interface, making it easy to navigate for both recruiters and hiring managers. It allows job posting to multiple boards, resume parsing, email templates, and interview scheduling, saving us a lot of time Their customizable workflows helped us portray our complex structure. #### Cons Pricing can be high for smaller businesses or startups. Limited customization compared to more enterprise-level ATS options. However, they keep enhancing the product, and they always take the customer feedback seriously. #### Reasons for switching to Workable It was not user friendly and could not be customisable --- ### Best ATS on the market! - Overall rating: 5/5 - Reviewer: Chloe P. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Workable is fantastic. I used it previously with a separate employer and had such a positive experience that when I got to my most recent employer and we started on an ATS search, I knew exactly where to go. Workable is user friendly, modern and turns complex processes into an efficient streamline. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Workable is a very easy system to navigate from a candidates perspective and hiring manager. The features, such as the ability to schedule interviews, the communication and the careers page, are excellent in helping keep candidates engaged throughout the process. The customer support is immediate, and it helps streamline our recruitment process so we can focus on the big things, like making the hire! #### Cons There's not much to say for this one - Workable is great! I wish that it had a background check service built in, but not many ATS's offer that yet! #### Reasons for choosing Workable The familiarity of it and the user experience - modern and user friendly! --- ### Workable Has been a game changer - Overall rating: 5/5 - Reviewer: Whitnie O. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall my experience has been a 10 out of 10 from the set up to using and sharing with others. It has saved me time especially with generating reports. The automatons have also saved me time as well. It has really leveled up my recruitment game. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is so user friendly from sent up to using to sharing candidates with other team members and only sharing the jobs relevant to them. How easy it is to generate reports, the automatons, saving and snoozing candidates, how easy it is to manually upload a candidate and the system pulls everything from the resume to create the profile. The interviews run smoothly and if using assessments it add the assessment questions to your scorecard so helpful! The Ai profile overview, being able to ask the system questions and it will point you to multiple resources, our account manager has been super helpful and the set up process was very smooth. Cost is also very affordable compared to other competitors. #### Cons One thing that I wish I could do was schedule rejections letters if I cancel the automated one. Sometimes that automated message take to long to send due to why its set up and weekends so I wish I could still send the rejection earlier then the system will but not at the second I generate it. Not sure if that makes sense.. The other thing that was odd was I could not add applicants in the system to the talent pool only new people so I created my own talent pool so I could track applicants I wanted to reach back out to. #### Reasons for choosing Workable Features and cost, workable had everything we were looking for and the price was right. #### Reasons for switching to Workable Because it was not efficient and slowing me down reporting was also a struggle as well --- ### Workable Makes Talent Acquisition Seamless and Scalable - Overall rating: 5/5 - Reviewer: Janka Z. - Verified reviewer: Yes - Industry: Chemicals - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Workable has become an essential part of our talent acquisition strategy at Master Builders Solutions. As a Global TA Partner, I appreciate how easy it is to use, both for recruiters and hiring managers. Implementation was smooth, and the system quickly became a central tool in our hiring process. What I love most are the AI features and automation—they’ve saved me countless hours. The AI Recruiter recommends strong candidate matches, and the system takes care of repetitive tasks like follow-ups and interview scheduling with minimal manual input. It also excels in attracting quality applicants. Job ads reach a wide network with minimal effort, and we’ve seen an increase in both volume and quality of applications. Overall, Workable is a reliable, modern ATS that simplifies global recruiting without compromising depth or functionality. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Intuitive interface Excellent candidate sourcing Smart automation features Time-saving AI tools Smooth team collaboration #### Cons I Haven´t found any, it´s a perfect tool, they are investing a lot of money into the development, so if they are not perfect now, they will be #### Reasons for choosing Workable best in class, AI tools, fitting our sizes, functionalities #### Reasons for switching to Workable SF was useless in 21 century. Obsolite tool with the features from the Stonehenge and zero UIX, slow, no customization without the 3rd party provider. --- ### Great great great! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Honestly, it's been great. I like the tool a whole lot more than any of the other ATS I've used. We look forward to continuing our relationship with Workable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We used another ATS for a year before onboarding Workable. Our previous ATS was not user friendly and we needed a tool that would be easy to use and train hiring managers on. From my first call with the Workable team, I knew this was the tool for us. Workable allows for a seamless collaboration between the recruiters and team leads. So many of the features built in are incredibly useful and allow for a great candidate experience. We are excited to see the new features that Workable brings to the platform as they are always trying to improve the tool. #### Cons I Think the AI candidate scoring needs some work. I know this feature is rather new and AI is improving everyday, but this is the one thing I think needs more work. The AI scoring on most candidates is off and not relevant. #### Reasons for choosing Workable Workable was just so much more intuitive. #### Reasons for switching to Workable Greenhouse was overly complicated and the onboarding with the CSM was not helpful. I didn't feel like I learned a lot. --- ### Workable - an intuitive ATS solution - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to track the data and the processes, super intuitive because just by navigating for a few minutes you will learn how to use Workable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Workable is an intuitive ATS, where you can easily integrate it with other tools, such as LinkedIn Recruiter. It provides different reports, and you can also customize it connecting the database to a reporting tool you use. Easy to track the progress of the candidates, sharing information with the hiring team, it`s an everyday tool that helps us in recruiting to keep track of our processes and pipelines. When I needed help to get access to the database, the customer support team helped in an efficient and fast way. #### Cons Even though there's some customization on the reports, the reporting features could be still more advanced. #### Reasons for switching to Workable Because the previous ATS couldn't meet our requirements and we need a new solution like Workable. --- ### A User‑Friendly ATS That Streamlines Interviews and Improves Hiring Efficiency - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Networking - Company size: 11-50 employees - Product usage: Used weekly for free trial - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Workable has been very positive. It significantly streamlines the interview and hiring process, keeps all candidate information centralized, and makes collaboration between hiring managers extremely smooth. The platform provides a strong balance of ease of use, useful automation, reliable customer support, and solid value for money. The ability to collect structured feedback and reviews from interviewers helps improve the quality of hiring decisions, and features like scheduling, templates, and customizable stages save a lot of time. While a few advanced features could be more flexible, Workable remains a reliable, efficient, and user‑friendly ATS that supports a modern recruiting workflow from start to finish. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Workable is how easy and intuitive it is to use, even for teams that don’t have a dedicated recruitment specialist. The interface is clean, the workflows are straightforward, and the process from job posting to hiring feels efficient and well‑organized. The candidate interview features stand out — especially structured interview kits, built‑in evaluation forms, and the ability to gather feedback and reviews from multiple interviewers in one place. This makes collaboration smooth and ensures hiring decisions are consistent and fair. Its level of customization is another major advantage. From customizing pipeline stages to tailoring application forms, it allows the hiring process to adapt to each team’s needs. Finally, I found the customer support responsive, helpful, and quick to resolve questions, adding strong value for the money. #### Cons The area I liked least is that some of the more advanced customization options — such as deeper workflow automation or highly personalized reporting — can feel limited unless you're on a higher-tier plan. Additionally, while the platform is generally very easy to use, the reporting dashboard could be more intuitive, especially when exporting detailed hiring metrics or analyzing pipeline bottlenecks. For organizations with very large hiring volumes, the candidate search filters could also be more flexible. --- ### Evaluation of the Workable Platform for Talent Acquisition - Overall rating: 4/5 - Reviewer: Daiane Lopes D. - Verified reviewer: Yes - Industry: Maritime - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Workable has been positive, especially considering our need for a more structured and internationally integrated recruitment platform. Workable offers a robust system for active sourcing, with AI-driven candidate suggestions and seamless integration with platforms like LinkedIn Recruiter. One of the key advantages is the ability to standardize hiring processes across different teams, which is crucial when managing multiple regions or business units. The collaboration features between recruiters and hiring managers have also proven to be effective, allowing real-time feedback, candidate tracking, and decision-making within the platform. In terms of screening and interview scheduling, Workable brings clear efficiency gains, automating key steps and saving time for recruiters. While there are still areas for improvement – such as more advanced filtering options within job postings – the platform as a whole has elevated the professionalism and agility of our recruitment processes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use of the tool Integration with Linkedin More robust system for active sourcing System of Employee Referral Program #### Cons Not very intuitive for teams that only speak Portuguese The platform does not allow the creation of confidential job openings or postings restricted to a specific region, institution, or target audience. For instance, it is not possible to generate an exclusive link for a specific school or partner to submit candidates without the job being publicly visible on the careers site Lack of advanced filtering within job openings --- ### HR Experience Using Workable - Overall rating: 4/5 - Reviewer: Melis M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, the software delivers a good recruitment experience - intuitive, secure, and adaptable to a variety of hiring needs. With continuous improvements to its AI and cross-functional capabilities, it’s well on its way to becoming a truly all-in-one recruitment solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros One of the standout qualities is its adaptability - the platform easily adjusts to our evolving recruitment needs, whether we’re scaling up hiring efforts or fine-tuning specific workflows. The new features being rolled out regularly show a real commitment to innovation. The system is incredibly easy to use, from posting job ads to managing candidate pipelines, everything feels seamless and well-organized. Security is another major strength. The platform gives us full confidence when handling sensitive candidate information. The interview scheduling is quick, efficient, and helps our team coordinate meetings effortlessly, even across different time zones. Customer support handles the inquiries in a reasonable time. #### Cons The recently introduced AI-driven features show a lot of potential, but they could benefit from further development to enhance accuracy and contextual understanding - especially in candidate matching and automated recommendations. A bit more customization in how the AI adapts to different hiring styles or roles would make it even more powerful. Another opportunity lies in offering more cross-functional capabilities. At the moment, pipelines work well within individual departments, but having the option to integrate or share candidates and data across multiple pipelines would be a huge advantage for organizations with overlapping recruitment needs. This kind of flexibility would help teams collaborate more effectively and ensure talent isn’t siloed within one workflow. --- ### Excellent ATS - Overall rating: 4/5 - Reviewer: Nayiri T. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Workable is an excellent ATS that stands out for its ease of use and user-friendly interface. I love how simple it is to track both jobs and candidates in one place, it really streamlines the hiring process. Rating candidates and leaving notes is straightforward, which helps keep all feedback organized. The internal communication feature with hiring managers makes collaboration smooth and efficient. Plus, the interview scheduling tool integrates seamlessly with Outlook, making calendar management hassle-free. Overall, Workable makes recruitment easy and well integrated with the tools we already use. Highly recommended! #### Cons One limitation with Workable is the lack of customization when it comes to certain settings. For example, I can't pre-set the self-scheduling link duration for a specific job stage. I'd like all phone screening interviews to automatically be 45 minutes, but Workable defaults to 30 minutes unless I manually adjust it for each candidate. This adds unnecessary steps and can be time consuming when managing multiple interviews. --- ### Best recruitment software - Overall rating: 5/5 - Reviewer: Katerina K. - Verified reviewer: Yes - Industry: Construction - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Workable helps save valuable time by letting you create and publish a single job posting that is automatically distributed across multiple platforms. Candidate CVs are neatly organized under each role, and the pipeline feature makes application management clear and efficient. The shared job dashboard ensures smooth communication and collaboration among team members. Ready-to-use job descriptions simplify the creation of new roles, while the AI-powered CV screening tool speeds up shortlisting by showing a match percentage between the job requirements and each candidate’s CV. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Workable is an intuitive and user-friendly recruitment software that simplifies the entire hiring process, from posting a job to making the final hire. Creating a job announcement is quick and easy, and the platform automatically reposts it across multiple free job boards—such as NewJobs, LinkedIn, Google for Jobs, Talent.com, Indeed, Careerjet, and Jooble—as well as premium boards. All candidate applications are collected under the relevant job posting, with clear tracking of which job board they came from. The clean, easy-to-navigate interface makes it accessible even for occasional users. Each job can be linked to a Hiring Manager and selected team members, enabling seamless collaboration. Communication with candidates is straightforward, whether through bulk emails or individual messages, and scheduling interviews is equally simple. The platform keeps everything well organized, saving valuable time. The implementation of AI tool is very useful for CVs screening. Finally, Workable stands out for its excellent customer support, which responds quickly and efficiently. #### Cons It does not support Greek language when exporting a csv report. The AI tool for CVs screening is not always accurate, a second look is always needed. --- ### Good platform and constant improvements - Overall rating: 4/5 - Reviewer: Sujeeth R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience with Workable started atleast 3 years ago and Workable had good features and a good platform from the start. Made a lot of improvements over the years, bringing in AI wherever needed and making it more user friendly. I did face issues with automation not going right but over time, it was fixed and improvements were made. Overall, I had a positive and growing experience with Workable, and I'm still using Workable. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Workable has a good platform, dashboard and reporting features. The job posting was made really easy, integrating AI into this made it easier to catch mistakes and create JDs. The use of AI to find the right candidates is helpful; we can judge based on it and review it better. We could bring in any team member to review profiles and add their reviews. So communication was made simpler. The job ads can be shared or used internally so everything was very secure and no data was lost or shared unnecessarily. The candidates' interviews were smooth with feedback internally and communication with the candidates externally was done on the same platform. Workable is connected to right external job platforms so we get the right candidates and a lot of them as well. The automations gave us more time to spend elsewhere. I did interact with customer support but not very often, which goes to say that their product is really good. But everytime I did have a problem, it was resolved quickly with good follow ups so customer support was really good. Overall for any company, Workable is a good value for money #### Cons I faced some issues with automation and integration not working according to our requirements but they were fixed or made it more easier to access and create. I feel that the number of options for disqualification is a lot and we have to select everytime individually. If it could be made more generalized or in a different way, it would be better. --- ### Happy Workable Customer - Overall rating: 4/5 - Reviewer: Craig W. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Workable has been very positive. The platform is easy to navigate, user-friendly, and makes the hiring process run smoothly for both my team and our hiring managers. They have been a great partner to work with and are always looking ahead. I like that they are constantly innovating, adding new features, and improving functionality. It shows me they are growing, listening to their customers, and investing in ways that make the product stronger over time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Workable is simple to learn and easy to navigate. Both my recruiters and hiring managers picked it up quickly without any hand-holding. Implementation was fast, with no need for IT involvement, so our HR and recruitment teams could get moving right away. The automation is strong too, with features like interview scheduling and email templates that take a lot off our plate. The ability to collaborate directly in the hiring plan keeps decisions moving without scheduling more meetings. From my perspective as a leader, the monthly spotlight recaps are valuable. They surface the right information at a glance, user permissions that may need updating, candidate pipeline stats, time-to-fill, without me having to dig through reports. #### Cons It would be great if we could create custom candidate assessments directly in Workable so everything lives in one place. Reporting could also be easier to work with and offer more real-time triggers, like flagging when a candidate has been sitting in one stage for too long. The interview assessment section could use some upgrades. Without scoring or qualification options, it’s harder to compare candidates side-by-side. And in the archived jobs area, being limited to alphabetical sorting is frustrating. Having filters for date posted, department, or location would make it much faster to find past roles. --- ### A seamless hiring process from start to finish - Overall rating: 5/5 - Reviewer: Sinead V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive experience with Workable and I am proud to use such a seamless and slick ATS which really helps me do my job to a high standard. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've used Workable at my current company and at my last employer, so over 5+ years now. I've used other ATS platforms previously and I find Workable super simple to use in terms of viewing jobs, candidates, reports and being able to move through the entire hiring process in a seamless and slick way. I love the team collaboration in that hiring managers can raise a new requisition, it goes through to Finance for approval, I can begin hiring and once we've offered the candidate the role I can send their employment contract via Workable and it then integrates with our HRIS and onboarding can begin. I am unsure if many other ATS platforms offer this complete end-to-end process which we find incredibly beneficial for a smooth experience for our candidates. Being able to set up all templates and schedule candidate interviews where the system integrates calendars makes it simple and easy when you are working on multiple roles with hundreds of candidates. Customer Support are very responsive, willing to help, friendly and solve questions quickly. #### Cons When I first started using Workable there was limited filtering options to sort through circa. 800+ applications, which was painfully time consuming and as someone who likes to ensure a fair candidate experience, I would need to look through every application and get back to every single candidate. Now they've introduced more filtering options like specific skills searches, key words, locations etc, this really saves time on shortlisting. #### Vendor response Hi Sinead! Thank you for sharing such a positive and detailed review - and for being a long-time user of Workable! We are so glad that your end-to-end process, from requisition to onboarding, has supported your hiring goals and made collaboration across teams easier. It is also great to hear that the newer filtering options are helping save time. We appreciate your continued trust in the platform! Replied July 2025 --- ### Workable Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it's been a very helpful ATS for our team. Of course, there's always room for improvement nevertheless, we've been able to grow our team with the help of Workable. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I really like its ease of use for our organization's recruitment team as well as for the whole company as well. Its features are very straightforward and the automations are quite a big help to a growing team. We decided to use Workable for its integrations with our existing tools. #### Cons As we are a fast growing company, there's a lot of information stored in the system which might contribute to it slowing down. Resumes and profiles take some time to load which contributes to screening taking longer than it should be. I would have also preferred that there were more screening question options and easier filtering during screening as well. --- ### Workable works well – just make sure that their features fit your needs, because they're inflexible when it comes to requests - Overall rating: 4/5 - Reviewer: Alexandre R. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Workable has a well-thought-out structure that covers most use cases that our company needs. The website works well, mostly without any bugs, the user interface is clean, and it makes it relatively easy for our team to manage our applicants, even for those of us who are not tech-savvy. We have never had any issues with the safety of our data, as the website gives us varied security features to grant different privilege levels to our team members, and as far as we're informed, there have never been any leaks. The features for team collaboration are decent enough to support most of our needs, though they don't fully cover all of our needs. #### Cons When it comes to the value for the money we invest in the website, I'd say we're considerably disappointed. Workable has introduced many new features, none of which have had any utility for the work we do. When we contacted the customer support, they tend to be friendly and reply quickly, but many of our requests have not been solved, and some of them have been flat-out denied – disappointing considering the high the high investment in terms of money. They've stated that our team's traffic on their website is unlike any of their other clients, and yet, they haven't made any effort to implement very simple features that we requested, such as making a form mandatory. --- ### Neat ATS and easy User experience - Overall rating: 5/5 - Reviewer: Sucheta N. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to understand and use the interface and good functionality overall. Definitely good value for money and provides ample customer support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to understand and use the interface and good functionality. The ability to make any actions visible and collaborate with the team is great. It is quite easy to integrate outlook and schedule phone screens and candidate interviews. I like that as Super Admins it is easy to control the user access & permissions to this platform thereby enhancing security. Definitely good value for money and provides ample customer support. #### Cons if there is a feature to use AI for editing onboarding documents or forms would be good. It would be easier if AI identifies all possible editable sections which could be later manually changed by users (Recruiter) if required. --- ### My #1 Fave ATS - Overall rating: 5/5 - Reviewer: Samara C. - Verified reviewer: Yes - Industry: Primary/ Secondary Education - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Workable is super intuitive and easy to use. As someone who is a "visual learner" I find the layout in the Jobs dashboard to be very easy to follow and understand. Integrations with our HRIS system and Outlook Calendar are an added bonus for us. Being able to customize offer letters and put them through here instead of Word docs has also been a game changer for efficiency in our team. This is an everyday use program for me as I lead TA at our company. I couldn't trade it for the world! I love it. #### Cons I think Workable could go farther with their feature development for automations. The templates / auto-emails work well and are easy to set-up but I wish they could be further customized with "if/then" logic for more personalized, specific triggering. This would be a noteworthy enhancement to an already gorgeous product! --- ### Talent Acquisition Specialist - Overall rating: 5/5 - Reviewer: Ngoc B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I believe this is a minor issue: For example, when I send out the email inviting candidates to self schedule a phone screen on Monday, I usually select the first available slot starting from the next day: Tuesday, to have time for preparation. However, if the candidate responds to the email on a later date, for example on Tuesday morning, they are still able to book a slot on the same day, for example at 10:30 AM, even if they replied at 10:00 AM. This sometimes results in very short notice time for me to prepare for the call. Ideally, the platform would recalculate the first available day based on when the candidate opens or responds to the email, so if they reply on Tuesday, the earliest they could schedule would be Wednesday. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros user-friendly and well-structured. The candidate pipeline view is intuitive, and the collaboration features, like internal comments and evaluation forms are really streamline our hiring process. The integration with outlook, teams and scheduling tools is great. #### Cons It would be great to have more customizable regarding report and/or analytics. The candidate search feature could be more precise because sometimes keyword searches bring up irrelevant results or miss good matches. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/workable-profile/reviews/?page=2) --- Workable Reviews, Pros and Cons - 2026 Software Advice