WorkBright Software

4.78 / 5 (95) FrontRunners

Our advisors have recommended this product 11 times in the last 30 days

What is WorkBright?

WorkBright is a cloud-based mobile onboarding solution that allows new employees to proceed through the onboarding process from home before their first day. It lets businesses automate the form correction workflow, eliminates manual data entry, delivers automated reminders and can integrate with an existing human resources system.

WorkBright allows new employees to use their mobile devices for onboarding procedures. New hires can use smartphones to take and upload photographs of relevant documents and securely capture signatures electronically. API allows users to integrate the solution with ATS, ERP and payroll systems.

WorkBright offers a support team that will provide services during a two-week implementation period, followed by ongoing support the...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

95 Reviews of WorkBright

Average User Ratings

Overall

4.78 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(78)

78

4 stars

(15)

15

3 stars

(1)

1

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 95 results

November 2017

Stefanie from Pali Mountain

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

Best product, excellent customer service,

Pros

The functionality, the flow, how easy it is to train new staff members on. The updates that happen to occur just as I am thinking...wouldn't it be cool if... Constantly improving the product without disrupting the flow. (that is HUGE)

February 2020

Erin from 21c Museum Hotels

Company Size: 1,001-5,000 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

February 2020

WB Review

Have received a lot of feedback from our hiring managers on how smooth the process is when integrating an employee as well as feedback from applicants stating how easy it is to complete online forms.

Pros

Pros: ease and speed for the applicants to apply and ease/speed for hiring managers to manage and integrate the applications.

Cons

Cons: It would be nice to have an option to download ALL forms into 1 pdf, vs downloading each individual form in the onboarding area.

Response from WorkBright

Replied March 2020

Hi Erin, Thank you so much for taking the time to leave us this detailed review. A large focus of our product is to make onboarding as easy as possible so it's great to hear both your hiring managers and applicants feedback confirming our efforts are working! We are always looking for ways to improve and I will pass along your feature improvement request for bulk form downloads to our team, I could see how this would be very helpful in some situations. Thanks again for your time!

July 2020

Keith from Camp Raven Knob

Company Size: 51-200 employees

Industry: Recreational Facilities and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Staffing Support

Very positive!!!

Pros

We have found that the WorkBright system is user friendly for a broad spectrum of employees. It provides a solid platform from which to administer employee records.

Cons

The one feature that I would like to see included in WorkBright would be a payroll component. All of the employee data is loaded, so why not add a payroll option.

Reasons for Choosing WorkBright

This software has helped us better manage the seasonal employees that we hire each year.

May 2020

Randy from Health Staff

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

3.0

Functionality

1.0

May 2020

Near total Train Wreck of a product

of 23 qualified applicants, we could only get 7 to figure out how to complete the application process. Of those 7, we were able to hire 1. There can be a large variety of reasons for a company to not convert applicants to employees, but 16 of 23 never had an opportunity because they could not complete the 2 stage application process because of the mobile app/Indeed limitations and dysfunctional performance.

Pros

It sounds like a good idea. I like that applicants can complete onboarding on their phone

Cons

Anybody applying on a phone thru indeed is at about a 70% risk of not completing and getting confused. It sounds like this might be true for other job boards as well, but I cant be sure. There is a two stage application process that is different for mobile users than desktop users. Most of our applicants get 'lost' in the process and we never complete with them. This after calls, emails and texts to help them. The ATS is not integrated with the Onboarding system at all except a one time data transfer initiated by a recruiter or admin user to migrate from one system to the other. Then you have to revert back to the ATS from the On boarding to communicate with the candidate. The systems are two different companies. One is ApplicantPro for the ATS, the other is WorkBright for the onboarding. Aside from the job page they create to link your posting - the sites cannot be branded for your company. This is not user friendly, not integrated, not seemless at all, not easy for applicants and difficult to manage with the two different sites not integrated, the irritating new window opens for every click in the ATS. Then when you time out and have to log in again, you have to close all those open windows. IT sounds silly, but very time consuming if you are a busy person.

Reasons for Choosing WorkBright

We liked being able to communicate by text (but most communication cant be automated by text, you have to copy and paste automated email portions to text, and still pay for each text). We liked the applicant being able to complete forms on their phones and sign. Otherwise, this is a total train wreck of a product and service.

Response from WorkBright

Replied July 2020

Thank you Randy for you candid write up. I can hear your frustration and disappointment. Yes, as you indicated, these are two seperate products: Workbright is our core business which focuses on Onboarding, and Applicant Pro that we use as a lightly integrated third party ATS provider. We use Applicant Pro as it works well for many of our Onboarding customers, but as you expressed, it did not serve you well. WorkBright Onboarding works easily with almost any ATS, so in no way do we want you to feel limited in your choices. Regarding this situation, we will do everything in our power to make it right and are happy to refund you completely for your ATS, as well as support you in a transition to another, if that is what you choose.

April 2020

Donna from BrightStar Care of Asheville

Company Size: 51-200 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Love WorkBright!

I love the program, the staff and Team that I work with. I have nothing bad to say what so ever!

Pros

The ease of sending staff the required paperwork for onboarding and continuing training. The ease of speaking with the Team and getting assistance when needed.

Cons

I have the ability to go in to the forms and see who has not completed..say one of the test.. I have to go into each staff and resend/request resubmission instead of just clicking on the forms folder, selecting the ones that have not finished and do a Mass re-submit for those. I can click on them but there is not an option to -resubmit from the form sectionin itself.

Reasons for Choosing WorkBright

Like I stated, no other product like it and it meshes with ABS. There were a few glitches with some of the forms, or transfers, IE pay rate- We have different pay for different types of clients, so we can not put is a Way Rate so it was paying our staff $0.. lol.. But the Team fixed it so that that does not have to be a required section for us.