WorkBright dashboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10What is WorkBright?
WorkBright is a cloud-based mobile onboarding solution that allows new employees to proceed through the onboarding process from home before their first day. It lets businesses automate the form correction workflow, eliminates manual data entry, delivers automated reminders and can integrate with an existing human resources system.
WorkBright allows new employees to use their mobile devices for onboarding procedures. New hires can use smartphones to take and upload photographs of relevant documents and securely capture signatures electronically. API allows users to integrate the solution with ATS, ERP and payroll systems.
WorkBright offers a support team that will provide services during a two-week implementation period, f...
95 Reviews of WorkBright
Average User Ratings
Overall
4.78 / 5 stars
Ease-of-use
4.5
Value for money
5.0
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
November 2017
Stefanie from Pali Mountain
Verified Reviewer
Company Size: 51-200 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2017
Best product, excellent customer service,
Pros
The functionality, the flow, how easy it is to train new staff members on. The updates that happen to occur just as I am thinking...wouldn't it be cool if... Constantly improving the product without disrupting the flow. (that is HUGE)
February 2020
Erin from 21c Museum Hotels
Company Size: 1,001-5,000 employees
Industry: Hospitality
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
4.0
February 2020
WB Review
Have received a lot of feedback from our hiring managers on how smooth the process is when integrating an employee as well as feedback from applicants stating how easy it is to complete online forms.
Pros
Pros: ease and speed for the applicants to apply and ease/speed for hiring managers to manage and integrate the applications.
Cons
Cons: It would be nice to have an option to download ALL forms into 1 pdf, vs downloading each individual form in the onboarding area.
Reasons for Switching to WorkBright
Onboarding can be completed via mobile device.
Response from WorkBright
Replied March 2020
Hi Erin, Thank you so much for taking the time to leave us this detailed review. A large focus of our product is to make onboarding as easy as possible so it's great to hear both your hiring managers and applicants feedback confirming our efforts are working! We are always looking for ways to improve and I will pass along your feature improvement request for bulk form downloads to our team, I could see how this would be very helpful in some situations. Thanks again for your time!
May 2020
Randy from Health Staff
Company Size: 51-200 employees
Industry: Hospital & Health Care
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
1.0
Value for money
1.0
Customer support
3.0
Functionality
1.0
May 2020
Near total Train Wreck of a product
of 23 qualified applicants, we could only get 7 to figure out how to complete the application process. Of those 7, we were able to hire 1. There can be a large variety of reasons for a company to not convert applicants to employees, but 16 of 23 never had an opportunity because they could not complete the 2 stage application process because of the mobile app/Indeed limitations and dysfunctional performance.
Pros
It sounds like a good idea. I like that applicants can complete onboarding on their phone
Cons
Anybody applying on a phone thru indeed is at about a 70% risk of not completing and getting confused. It sounds like this might be true for other job boards as well, but I cant be sure. There is a two stage application process that is different for mobile users than desktop users. Most of our applicants get 'lost' in the process and we never complete with them. This after calls, emails and texts to help them. The ATS is not integrated with the Onboarding system at all except a one time data transfer initiated by a recruiter or admin user to migrate from one system to the other. Then you have to revert back to the ATS from the On boarding to communicate with the candidate. The systems are two different companies. One is ApplicantPro for the ATS, the other is WorkBright for the onboarding. Aside from the job page they create to link your posting - the sites cannot be branded for your company. This is not user friendly, not integrated, not seemless at all, not easy for applicants and difficult to manage with the two different sites not integrated, the irritating new window opens for every click in the ATS. Then when you time out and have to log in again, you have to close all those open windows. IT sounds silly, but very time consuming if you are a busy person.
Reasons for Choosing WorkBright
We liked being able to communicate by text (but most communication cant be automated by text, you have to copy and paste automated email portions to text, and still pay for each text). We liked the applicant being able to complete forms on their phones and sign. Otherwise, this is a total train wreck of a product and service.
Response from WorkBright
Replied July 2020
Thank you Randy for you candid write up. I can hear your frustration and disappointment. Yes, as you indicated, these are two seperate products: Workbright is our core business which focuses on Onboarding, and Applicant Pro that we use as a lightly integrated third party ATS provider. We use Applicant Pro as it works well for many of our Onboarding customers, but as you expressed, it did not serve you well. WorkBright Onboarding works easily with almost any ATS, so in no way do we want you to feel limited in your choices. Regarding this situation, we will do everything in our power to make it right and are happy to refund you completely for your ATS, as well as support you in a transition to another, if that is what you choose.
February 2020
Malyssa from YMCA of Lincoln, NE
Company Size: 501-1,000 employees
Industry: Non-Profit Organization Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2020
Highly Recommend WorkBright
With WorkBright, we have been able to make our onboarding processing more efficient and less time consuming for our new hires and rehires. The ability to easily add/remove forms from our onboarding paperwork is a huge feature and the option to assign forms to specific hire groups is also a great feature.
Pros
WorkBright is extremely user friendly and has met the majority of our needs in regards to new hires. Before implementing WorkBright, our organization did new hire paperwork they old fashion way with hard copies and it lead to a longer process and more room for errors. We highly recommend WorkBright!
Cons
The only minor con for our organization is that on the main staff page we would like to be able to see which supervisor the employee belongs to and be able to sort by that field. That would make contacting the supervisors and updating information much easier instead of having to click in to each individual employee to find that information.
Response from WorkBright
Replied March 2020
Dear Malyssa, we are so grateful for your kind words. We share all feedback in our company meetings including feature requests and this will be a great addition to add for future version improvements. Thanks for sharing you review with us and the community.
April 2020
Donna from BrightStar Care of Asheville
Company Size: 51-200 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2020
Love WorkBright!
I love the program, the staff and Team that I work with. I have nothing bad to say what so ever!
Pros
The ease of sending staff the required paperwork for onboarding and continuing training. The ease of speaking with the Team and getting assistance when needed.
Cons
I have the ability to go in to the forms and see who has not completed..say one of the test.. I have to go into each staff and resend/request resubmission instead of just clicking on the forms folder, selecting the ones that have not finished and do a Mass re-submit for those. I can click on them but there is not an option to -resubmit from the form sectionin itself.
Reasons for Choosing WorkBright
Like I stated, no other product like it and it meshes with ABS. There were a few glitches with some of the forms, or transfers, IE pay rate- We have different pay for different types of clients, so we can not put is a Way Rate so it was paying our staff $0.. lol.. But the Team fixed it so that that does not have to be a required section for us.
