WorkBright Software

WorkBright Software

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10

Recommendations

FrontRunners 2021

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About WorkBright

WorkBright is a cloud-based mobile onboarding solution that allows new employees to proceed through the onboarding process from home before their first day. It lets businesses automate the form correction workflow, eliminates manual data entry, delivers automated reminders and can integrate with an existing human resources system. WorkBright allows new employees to use their mobile devices for onboarding procedures. New hires can use smartphones to take and upload photographs of relevant documents and securely capture signatures electronically. API allows users to integrate the solution with ATS, ERP and payroll systems. WorkBright offers a support team that will provide services during a two-week implementation period, followed by ongoing support thereafter. ...

WorkBright Pricing

WorkBright pricing is based on the number of employees hired. Contact WorkBright for a quote.

Starting price: 

$158.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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WorkBright dashboard

WorkBright User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 107 reviews

User Profile

Stefanie

Verified reviewer

Company size: 51-200 employees

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2017

Best product, excellent customer service,

Pros

The functionality, the flow, how easy it is to train new staff members on. The updates that happen to occur just as I am thinking...wouldn't it be cool if... Constantly improving the product without disrupting the flow. (that is HUGE)

Erin

Company size: 1,001-5,000 employees

Industry: Hospitality

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

February 2020

WB Review

Have received a lot of feedback from our hiring managers on how smooth the process is when integrating an employee as well as feedback from applicants stating how easy it is to complete online forms.

Pros

Pros: ease and speed for the applicants to apply and ease/speed for hiring managers to manage and integrate the applications.

Cons

Cons: It would be nice to have an option to download ALL forms into 1 pdf, vs downloading each individual form in the onboarding area.

Reasons for switching to WorkBright

Onboarding can be completed via mobile device.

Response from WorkBright

Hi Erin, Thank you so much for taking the time to leave us this detailed review. A large focus of our product is to make onboarding as easy as possible so it's great to hear both your hiring managers and applicants feedback confirming our efforts are working! We are always looking for ways to improve and I will pass along your feature improvement request for bulk form downloads to our team, I could see how this would be very helpful in some situations. Thanks again for your time!

Replied March 2020

Randy

Company size: 51-200 employees

Industry: Hospital & Health Care

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
3

Customer support

out of 5
1

Functionality

out of 5

May 2020

Near total Train Wreck of a product

of 23 qualified applicants, we could only get 7 to figure out how to complete the application process. Of those 7, we were able to hire 1. There can be a large variety of reasons for a company to not convert applicants to employees, but 16 of 23 never had an opportunity because they could not complete the 2 stage application process because of the mobile app/Indeed limitations and dysfunctional performance.

Pros

It sounds like a good idea. I like that applicants can complete onboarding on their phone

Cons

Anybody applying on a phone thru indeed is at about a 70% risk of not completing and getting confused. It sounds like this might be true for other job boards as well, but I cant be sure. There is a two stage application process that is different for mobile users than desktop users. Most of our applicants get 'lost' in the process and we never complete with them. This after calls, emails and texts to help them. The ATS is not integrated with the Onboarding system at all except a one time data transfer initiated by a recruiter or admin user to migrate from one system to the other. Then you have to revert back to the ATS from the On boarding to communicate with the candidate. The systems are two different companies. One is ApplicantPro for the ATS, the other is WorkBright for the onboarding. Aside from the job page they create to link your posting - the sites cannot be branded for your company. This is not user friendly, not integrated, not seemless at all, not easy for applicants and difficult to manage with the two different sites not integrated, the irritating new window opens for every click in the ATS. Then when you time out and have to log in again, you have to close all those open windows. IT sounds silly, but very time consuming if you are a busy person.

Reasons for choosing WorkBright

We liked being able to communicate by text (but most communication cant be automated by text, you have to copy and paste automated email portions to text, and still pay for each text). We liked the applicant being able to complete forms on their phones and sign. Otherwise, this is a total train wreck of a product and service.

Response from WorkBright

Thank you Randy for you candid write up. I can hear your frustration and disappointment. Yes, as you indicated, these are two seperate products: Workbright is our core business which focuses on Onboarding, and Applicant Pro that we use as a lightly integrated third party ATS provider. We use Applicant Pro as it works well for many of our Onboarding customers, but as you expressed, it did not serve you well. WorkBright Onboarding works easily with almost any ATS, so in no way do we want you to feel limited in your choices. Regarding this situation, we will do everything in our power to make it right and are happy to refund you completely for your ATS, as well as support you in a transition to another, if that is what you choose.

Replied July 2020

Malyssa

Company size: 501-1,000 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2020

Highly Recommend WorkBright

With WorkBright, we have been able to make our onboarding processing more efficient and less time consuming for our new hires and rehires. The ability to easily add/remove forms from our onboarding paperwork is a huge feature and the option to assign forms to specific hire groups is also a great feature.

Pros

WorkBright is extremely user friendly and has met the majority of our needs in regards to new hires. Before implementing WorkBright, our organization did new hire paperwork they old fashion way with hard copies and it lead to a longer process and more room for errors. We highly recommend WorkBright!

Cons

The only minor con for our organization is that on the main staff page we would like to be able to see which supervisor the employee belongs to and be able to sort by that field. That would make contacting the supervisors and updating information much easier instead of having to click in to each individual employee to find that information.

Response from WorkBright

Dear Malyssa, we are so grateful for your kind words. We share all feedback in our company meetings including feature requests and this will be a great addition to add for future version improvements. Thanks for sharing you review with us and the community.

Replied March 2020

JoAlyce

Company size: 201-500 employees

Industry: Religious Institutions

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2022

WorkBright is a lifesaver

We used to have problems collecting all the applicable forms from our employees hired remotely in the two states we cover, but now that we use WorkBright, we have a significantly better return rate.

Pros

WorkBright's system is well organized and easy to use. The remote I-9 feature is a lifesaver for our company's needs, and their customer service is awesome! They always respond in a timely manner, and you can depend on them to follow up. I can't say enough good things about WorkBright's product and customer support!

Cons

I haven't found anything that I don't like about WorkBright. They ask for feedback on their product, and they've implemented suggestions made by users. Their remote I-9 verification email could be stronger, but I have my own follow-up process with new employees being hired remotely.

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