All WorkBright Reviews

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User Profile

Biagi

Verified reviewer

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Great Product

PROS

Mobile Friendly for New Hires which makes the process easy for the applicants

CONS

I have no issue with the software, happy with it

Malyssa

Non-Profit Organization Management, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Highly Recommend WorkBright

With WorkBright, we have been able to make our onboarding processing more efficient and less time consuming for our new hires and rehires. The ability to easily add/remove forms from our onboarding paperwork is a huge feature and the option to assign forms to specific hire groups is also a great feature.

PROS

WorkBright is extremely user friendly and has met the majority of our needs in regards to new hires. Before implementing WorkBright, our organization did new hire paperwork they old fashion way with hard copies and it lead to a longer process and more room for errors. We highly recommend WorkBright!

CONS

The only minor con for our organization is that on the main staff page we would like to be able to see which supervisor the employee belongs to and be able to sort by that field. That would make contacting the supervisors and updating information much easier instead of having to click in to each individual employee to find that information.

Vendor Response

Dear Malyssa, we are so grateful for your kind words. We share all feedback in our company meetings including feature requests and this will be a great addition to add for future version improvements. Thanks for sharing you review with us and the community.

Replied March 2020

Gina

Media Production, 2-10 employees

Used monthly for less than 6 months

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed September 2018

Not my favorite but well-designed

PROS

The number one pro Iโ€™ve found after trying this product is the efficiency and streamlining of documents and the inโ€™s boarding process overall. While you canโ€™t request a free trial of this software they do offer a demo.

CONS

This is a pretty pricey product if you are a small or new business and I donโ€™t love that there is not a free trial offered.

Lauren

Mechanical or Industrial Engineering, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Bringing I-9 Verification into the 21st Century

We use Kiosk mode in many of our production units, but the clever use of smart technology to allow for remote verification from authorized persons is what really revolutionized our process with the I-9s, especially for our remote sales team. No more hunting down employees and local HR staff in a three-day crunch. Most of our new hires complete their I-9 before their hire date, which has increased both efficiency and compliance.

PROS

This was a game-changer for our national company. We used to spend over an hour per I-9 between tracking, reminders to local HR, and hand-keying completed forms into e-Verify. Now, it's just a matter of entering a name, e-mail, and start-date, plus the occasional outreach to the less tech-savvy. It has more than paid for itself in hours-spent and stress relieved, not to mention the increase in our compliance rate.The interface is clean and modern, and the adaptive forms and automatic emails make it an easier process for all.

CONS

There is a little confusion about the home screen, and the difference between some of the areas, but that will likely clear up when we begin using the software for all our onboarding paperwork.There are consistent mistakes in the entry of Permanent Resident or Green Card numbers--most fail to include the three letters before the number. I plan to suggest this as an improvement.

Anonymous

501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Great Solution!

Has greatly increased our hire to start time! Great feedback from new hires on the ease of submission of the required forms. It seems much less daunting than getting a huge packet of papers & it has saved us on printing costs!

PROS

Workbright allows new hires to seamlessly onboard digitally & quickly. New hires can upload required information & sign documents all from a mobile device or computer. Administrators can accept or reject submissions, sign Form I-9 and request new submission for new contracts. Groups are easily changed if staff changes positions - providing them with any additional required forms for the new position.

CONS

If you add a new form to a group, it sends this form out to all staff in the group - not just new staff.

Vendor Response

Thank you so much for taking the time to leave us such a wonderful review!! We are constantly working on improvements to help make the onboarding process as pain free as possible and have the group notification options earmarked for a future enhancement. More good things to come!

Replied March 2020

Anonymous

201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Solid Online Onboarding and Document Management Solution

We started using Workbright during the pandemic to make onboarding contactless. We quickly decided to make this a permanent part of our workflow. Employees and admins all love it.

PROS

Workbright has made our onboarding so much easier and paperwork never gets lost in the shuffle anymore.

CONS

Workbright does everything we need it to do.

User Profile

Emma

Verified reviewer

Hospital & Health Care, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Always improving!

PROS

The addition of more bulk change options--things are constantly becoming more efficient with this software!

CONS

The reporting menu still leaves something to be desired, especially when it comes to sorting. Reports really MUST be exported to use their full functionality (can't currently sort by date, can't have a hierarchy of sorts, etc).

David

Non-Profit Organization Management, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2023

Great time saver

PROS

WorkBright is a great system that lets me customize what I need from new employees. It has great improved our onboarding process.

CONS

The paperwork approval page updated recently and itโ€™s less efficient.

Raquel

Staffing and Recruiting, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Daily User

PROS

Great platform to stay organized and keep everything in one place

CONS

only real con is applicates can sign/acct as their own authorized rep for section 2 of the i9 form

Jessica

Computer Software, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

WorkBright is a must!

The simplicity and ease of the platform while still being reliable, secure and accurate is unmatched. WorkBright has everything we need to get our remote verifications done easily. Thank you WorkBright!

PROS

We would be lost without WorkBright. We use it for all our I-9 and e-verify needs and must have it now that remote verifications are not allowed to be done through zoom anymore after Covid.

CONS

There's honestly nothing I can think of that I don't like about WorkBright

Reason for choosing WorkBright

It was the best solution for remote verifications after Covid

Veronica

Non-Profit Organization Management, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2022

Summer Camp Seasonal Staff

PROS

One place to collect all of your staff hiring paperwork! This has made my job so much easier as I manage summer camp staff of about 250 people each year. Having them be able to turn it in online has saved me countless hours of logging paperwork. Since it sends reminders when something is missing until it's submitted, I've been getting paperwork earlier than before!

CONS

I wish I could make small corrections to non-tax documents, such as correcting the date. I've had multiple issues where they'll enter the date that it is when they submitted a document and not the date they did the training. I have to reject those a lot and it would be nice to be able to just adjust it.

Natalie

Mining & Metals, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Easy paper to digital platform for onboarding a new hire

Took 50 pieces of paper - all ISO forms and configured it easily into the system for a full auditable digital picture.

PROS

The system time stamps all the paperwork which our legal department loves and the ease of using the system for quick look-ups of a policy signature or form is helpful.

CONS

Today the platform does not integrate with my HRIS system, but sometimes that is a good thing so that it is a standalone product with easy capability for corporates oversight of multiple locations and HR hiring authorities.

Adina

Accounting, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Happy WorkBright User

I really appreciate the customer service we have received especially from [SENSITIVE CONTENT]. With the software itself, it is very simple and easy to use.

PROS

I really like how user friendly it is. The ease of navigating the web pages

CONS

To tell you the truth I can't think of any at the moment.

Christy

Hospital & Health Care, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

My review

PROS

it is very easy to send the onboarding papers to the new hires also very easy to recieve and except during the hiring process

CONS

so far nothing I like everything about it so far

Breanna

Human Resources, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2022

WorkBright is

PROS

During the pandemic we went remote and newer employees were having a hard time finding establishments who'd complete I-9's. It made the onboarding process difficult and I needed to find a solution. I did a little research and found WorkBright. I am SO glad I did. The platform makes the I-9 verification process so easy and it can all be done from your cellphone. Highly recommend this product if your company is completely remote. They make it super simple and follow all rules and regulations of the DHS.

CONS

I wish it would send us a notification when someone's I-9 is fully completed, instead of me checking all the time.

Stefanie

51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2016

Peter is a Rockstart

Our company has been with workbright for about 2 years now, and I have worked almost exclusively with Peter Holter. I have never had a question remain unanswered.

Vendor Response

Fantastic! Thanks so much for the review Stefanie, we love working with Pali as well!

Replied October 2016

Lissa

Education Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

I <3 WorkBright

PROS

WorkBright saves me countless hours. Our staff find the process quite easy, and I cannot possibly speak highly enough about the Customer Success Team! Our rep has put up with me with patience and kindness and lots of happy faces!!!!

CONS

There is truly nothing I can complain about. Honestly. Love!

Seth

Information Technology and Services, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Highly recommend WorkBright

Overall experience has been 10/10. Any issues I've had were just learning curve how to use the system and the daily office hours resolved my problems within 5 minutes thanks to their specialists.

PROS

WorkBright was easy to implement and provides a straightforward easy to follow process for our employees. Document management and reporting is easy as well. This does everything we need it to for our onboarding documents and keeps us in compliance.

CONS

Nothing. Workbright has been easy to use and meets all of our needs. Anything I needed to learn, customer support has been readily available to help via emails and office hours.

Reason for choosing WorkBright

Best price and ease of use

Natasha

Entertainment, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Workbright is Awesome

It is a amazing product for doing everything digital and getting paperwork to the employee and very easy to use

PROS

Very easy to us as a employer and for the employee

CONS

That is does not alert the employer everytime the employees do their paperwork or update it

Reasons for switching to WorkBright

Need a product that was digital

Kristin

1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2017

Great Team to Work With

The Customer Support and Work Bright Staff are awesome to work with. Help in every aspect they can. From setup to every day questions.....very helpful. We have very unique business operations with our association and they do the best they can to help us find what would work best and always willing to make changes if needed down the road.

Nicole

Hospital & Health Care, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2018

review

Very good. The customer assistance is excellent.

PROS

Ease of sending new hire documents to employees & organizing candidates

CONS

On the ATS side, it opens new windows constantly and I'm in a hurry, so the multiple windows can get out of control and lock up my system. I also wish that their was an option for me to export the application into a PDF to save to my computer, verses having to print it & scan it.

Kevin

Non-Profit Organization Management, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2017

Solid Investment

Workbright will lighten your HR load without question. No more file cabinets lining your office. The process is easy to learn and the customer service department is exceptional. All of your concerns will be addressed in a very timely manner. It beats having a subscription to several different job boards.

PROS

Organizes the hiring and HR function of our camps

CONS

Older candidates and staff that are not very tech savvy struggle with it.

Lindsey

Hospitality, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Workbright LGC Review

PROS

It is easy to use and that is the BEST PART

CONS

Sometimes the filters I feel like dont work. But usually they do

Kelly

Non-Profit Organization Management, 201-500 employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2019

Seasonal usage for temporary camp staff

I just use it for seasonal camp employees. So far, exceptional program to use!

PROS

I can run reports for the BOLI stats (i.e. females, supervisory, non supervisory, etc. )easier on WB than our payroll processor (hand counting). All reports, once learned, are easy to run.

CONS

Only my second season using program. I don't feel qualified enough to give opinion, yet.

Robin

Primary/Secondary Education, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2019

Great On-Boarding

PROS

Ease of use and great reporting for the administrative team

CONS

Takes too long for Workbright to make our changes

Showing 1 - 25 of 143 Reviews