About Workday HCM

Workday HCM assists global businesses of all sizes in a variety of industry verticals with workforce planning, analysis, and execution. Workday delivers user and administrative tools across financials, HR, planning, talent, payroll, analytics, student and more from a single system. Workday human capital management includes human resource management, workforce planning, recruiting, talent management, compensation, and benefits, payroll, time and attendance, learning, and more. Workday also offers a module for educational institutions that includes recruiting and admissions, curriculum management, records, advising, and financial aid tracking.

What is Workday HCM?

Workday HCM is a cloud-based, enterprise-level human capital management solution th...


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Supported Operating System(s):

Web browser (OS agnostic)

785 Reviews of Workday HCM

Average User Ratings

Overall

4.37 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(428)

428

4 stars

(271)

271

3 stars

(73)

73

2 stars

(18)

18

1 stars

(9)

9

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 785 results

March 2018

User Profile Picture

Vera from Event-Wednesday

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Very good timesheet system

Having so many people in the company, it is very time consuming to manage HR related things for everyone on top of having new recruits. It is easily accessible for the current employees (can't say much for the new employees). I can access and make changes at home or at the office.

Pros

I like the ease of entering time worked and the time off request policies. That system works very well for my colleagues and I am able to revise entries and easily submit it to my supervisor. Sending reminders to everyone about updating info in workday is another good feature that we utilize often. It is also nice to have the quicklinks feature as it makes things easier to find in a time crunch. The payroll feature has been useful to me as well, I like being able to go back and see past checks.

Cons

The process can be tedious. Whenever I make a change, it goes through upper management. The goals and self appraisal process were also very confusing. There were multiple steps and I didn't see why it needed to be that way. They should've just made everything available online instead of us having to upload a word document of our goals and appraisals.

May 2021

Patrick J from Freelance Contractor

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

May 2021

Experienced Architect Required for Success

I have configured Workday daily, for the past 7 years. I have configured every module from payroll to benefits to recruiting and you'll be hard-pressed to find another Workday expert with as much experience as me.

Pros

Workday is the best HCM software in THE world. Nothing and I mean nothing is superior. We can argue about the competency of individual modules, especially payroll, but as a core HCM platform, no other software can compete. Anybody that says otherwise does not know what they're talking about. Anybody that complains about usability is probably not working with a quality Solutions Architect. To successfully implement and maintain this application, it is absolutely required that you employ at least one experienced, rockstar Solutions Architect. The application is expensive and is crucial that you fully leverage all of the technology that the app offers. Use its sophisticated features to optimize your HR department.

Cons

Workday knows that they have a real gem here. As a result, their attention to customer support has consistently declined as the popularity of the application has increased. Unless you're a major client oh, you're not going to get good customer support. What do I mean by a major client? I'm talking about the Google's the Facebook's the Adobe's, and even then, the support can leave something to be desired. And I'm speaking as someone who has worked at one of the aforementioned. An HR executive once told me that starting with work day was like being given the keys to a fancy new Ferrari but not even being shown how to start the car. Also, just because they work for workday doesn't mean they know what the hell they're talking about. The popularity has grown so has their staff. Obviously, some of these staff members are incompetent. I have experienced this firsthand and I assure you that it is frustrating when the so-called Workday SME is significantly less experienced than yourself. And this was at a time when I was fairly green. I have had to clean up confusingly complex convoluted implementations, after the fact. While I appreciate the job security, this is not a great way for any company to begin a relationship with their customer. We all know that a popular software can quickly be overtaken by a newer, better product. Workday is vulnerable here and somebody could exploit it.

Reasons for Choosing Workday HCM

We had the budget and the buy-in to procure the absolute best HCM product available in the market, and Workday is that product.

October 2021

User Profile Picture

Tom from Marsh and McLennan Companies

Verified Reviewer

Company Size: 10,000+ employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Customer support

3.0

Functionality

3.0

October 2021

Workday

Pros

Generally quite intutitve and the dashboard allows you to find what you need. I.e. the recruiting dashboard tile brings you to all of your open & assigned requisition. Depending on how your organisation has set up your options, you can easily navigate around to find your personal details, performance review, time off and create new requisitions.

Cons

There are far too many clicks and the reporting is very limited & overly complicated. The Workflow is far too complicated and there are too many steps, which can make the system extremely complicated and hard for the average user to understand how to complete simple tasks e.g. creating a new requisition, transferring a colleague into another manager etc.

Reasons for Switching to Workday HCM

Contract ended

April 2021

Chakkrit from Agoda

Company Size: 1,001-5,000 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

April 2021

Workday is probably the best human capital management too in the world right now.

Every big organization needs a human capital management program. Without Workday, this wouldn't have been possible. Especially in big companies like Agoda, where there are many requirements from stakeholders such as GDPR, Data Privacy, and Security, these are things that many of the competitors couldn't do.

Pros

Workday is probably the best human capital management in the world right now. Learning Workday opens wide opportunities to various jobs. As a Workday HCM beginner, it might be overwhelming, but after one training course and a month of practice, Workday HCM can easily become a simple thing. Workday HCM is important as it is the core of other Workday modules such as Workday Security and Workday Business Process Architecture.

Cons

Workday is definitely an expensive tool that is only utilized by big companies. It is going to be rare for small to medium size company to use Workday. It means that, if you are going to quit a company that uses Workday and would prefer to find a job in a similar fashion, it has to be a large size company. Workday training is also kind of expensive, yet it is not a one-on-one training but a group course instead. Workday Support is very technically useful, however, it might take some time for an issue to resolve and they don't provide live chat support. Workday Learning is something that my company has issues with the most.

March 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

2.0

Functionality

2.0

March 2019

Half-Baked Cake

I've used the Recruiting module for three years now, I can't help but wonder if the development team has involved an experienced recruiter when developing the module. I honestly don't think that Workday is ready to roll out to the market. If you are the decision maker consider buying this application, you really should include your recruiters' opinions.

Pros

The look and layout of the worklets are the only things I can praise about.

Cons

The business processes are too disconnected to count. The security level is so high up that a small change requires the product admin. (or whoever has the security level) to configure it at the backend. Pre-screening questionnaires must be pre-defined and pre-populated in the system - you can’t adjust the questions according to the requirements of each job at the time of Job Requisition creation. Trying to find a Job Requisition associated with a Position requires the skills of Sherlock Holmes. Recruiter receives many useless notifications and hiring managers receive many emails to a point of hysteria. Workday refreshes itself so frequently that recruiter can never leave their My Recruiting Jobs report on the screen longer than half-an-hour. Moreover, as soon as you click on any link on the My Recruiting Jobs report, any sorting/filtering will be lost. Customizing the columns of the Candidate Grid does not mean you can export it to Excel the same way you’ve arranged the columns. You can’t write comments as you read the resumes in the Candidate Grid - you have to go to individual application and write in the Activity Stream. Hiring managers can’t select and move multiple candidates at the Candidate Grid - can only move 1. You can’t use simple AND/OR with the filter feature at the Candidate Grid – can only search 1 word. When you search a specific name (i.e., Patel) in the Search Box, it spit out a list of names with no particular order; importantly, no filtering tools.