Kronos Workforce Ready Software


 

Workforce Ready by Kronos is a human resources (HR) platform that combines workforce management with human capital management (HCM) capabilities and is suitable for businesses of all sizes. 

Kronos Workforce Ready is a single cloud-based solution that incorporates recruiting, onboarding, performance management, compensation planning, time and attendance, scheduling, absence management, payroll and more.

Workforce Ready features a single employee record shared across all its applications. All employee data is maintained in a single database, with a single user interface to pull reports and launch workflows across the organization. Data is updated in real time, so managers can make decisions based on the latest, most accurate information. A mobile application is also available.

 

Kronos Workforce Ready - Time management dashboard
 
  • Kronos Workforce Ready - Time management dashboard
    Time management dashboard
  • Kronos Workforce Ready - Time off balances
    Time off balances
  • Kronos Workforce Ready - HR dashboard
    HR dashboard
  • Kronos Workforce Ready - Summary by employee report
    Summary by employee report
  • Kronos Workforce Ready - Time off balances
    Time off balances
Supported Operating System(s):
Web browser (OS agnostic)

143 Reviews of Kronos Workforce Ready

 

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Software Advice Reviews (126)
More Reviews (17)

Showing 1-20 of 126

Ujjwal from intelliswift software india pvt ltd
Specialty: Recruiting Agency
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2017

December 2017

over all Exp was good.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This software is easy to understand and is very user comfortable. it offers various HR features. and even reports management is good with it.

Cons

A lot can be done to improve its user interface as jump in and jump out from one page to other is bit uneasy some times.

Review Source
 
 

Sohni from QM Env
Specialty: Construction / Contracting
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2017

December 2017

Well priced software for small to medium sized businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

All in one kind of software
Offers various HR features
Good price point - not too expensive
Offers cloud based services

Cons

The system is very complex for small to medium sized businesses that are need of simpler functions
Because of its complexity the system looses its user friendliness - requires extensive training to get up to speed with working with the system

Review Source
 
 

Luz Elena from Vann Brothers
Specialty: Agriculture
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

Payroll / Human Resources

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Over all I like this.

Pros

What I really like about this software is that it is easy to use and understand. I have to take direction from my Manager but for the most part this is a useful program.

Cons

What I don't like about this software is that the regular user has to always stop and ask the Manger for permission to access something in the software. There's always a secret password or number.

Review Source

  Response: Amy, Kronos Incorporated

Date: December 2017

December 2017

 

Hi

Thanks for the review of Workforce Ready! We are happy to hear that you are finding the product so easy to use and that it was intuitive with limited direction.

Please reach out to me if you would like to talk about the use of passwords in the system to see if I can be of assistance.

Thanks again,
Amy Fafard – amy.fafard@kronos.com

 
 

Miranda from Medical Center
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

Kronos works for your basic payroll needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

pretty simple to use, customer service experiences have been good, reports are easy to build and I like that you can send reports out to other users.

Cons

the site is a little jumpy, when you move from the summary tab to the timesheet tab, it goes directly to the bottom of the page so you have to go back to the top every time.

Review Source

  Response: Amy, Kronos Incorporated

Date: December 2017

December 2017

 

Hello Miranda,

Thank you for taking the time to review Workforce Ready! We are thrilled to hear that you are taking advantage of the reporting capabilities in the product!

If you continue to experience screen issues with the timesheet tab, reach out to me at amy.fafard@kronos.com to see if I can be of assistance. Also, the Kronos Community and Support are great resources for information.

Thank you,
Amy Fafard

 
 

KAREN from WABASH VALLEY PRODUCE.COM
Specialty: Food / Beverage
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

The product has saved our company valuable time and money for timekeeping.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Scheduling and processing of time cards. This has worked very well for our company, keeping people honest and accountable with their schedules set up.

Cons

The back button doesn't work with all the fields that are available.
Also that it times out to quickly requiring another login. This drives me crazy because I can't just jump in and out quickly.

Review Source
 
 

Julie from Weather Shield Mfg Inc
Specialty: Manufacturing
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2017

November 2017

Moved us into the 21st century.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Kronos Community has been very helpful and the response I get when I open a case is very good.

Pros

Removing our IT Dept for updates and reporting; getting updates automatically. The ability to create reports and export them easily is also a plus.

Cons

Accruals - very cumbersome and not user friendly from an admin perspective. It is difficult to make changes to employee accruals.

Review Source

  Response: Amy, Kronos Incorporated

Date: December 2017

December 2017

 

Hi Julie,

We are thrilled to hear that you are finding Kronos Community so beneficial for support and information! We are also pleased to hear that you Workforce Ready is working well for your reporting.

In regard to accruals, please contact me if you would like to discuss it in more detail.

Thanks again!
Amy Fafard
amy.fafard@kronos.com

 
 

Tamala from Edgewood managment Corp
Specialty: Property Management
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2017

October 2017

End user and hr recruiter

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Kronos system have many attributes that I believe is helpful one that comes to mind is the fact that it’s easy for all users.

Cons

Using the system as a ATS - I found that setting up work flows was highly difficult and the webinar was hard to follow (different user at different level so stop and start and answering questions during the presentation made it hard to follow).

Review Source

  Response: Amy, Kronos Incorporated

Date: November 2017

November 2017

 

Thank you for the review Tamala!

We appreciate that you and your company are finding Workforce Ready easy to use.
I am sorry to hear that you are having some issues with ATS. Please feel free to reach out to me at amy.fafard@kronos.com if I can be of assistance with this.

Thanks,
Amy Fafard

 
 

Kelly from Texhoma Christian Care Center
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Workforce Ready Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use; cloud based program - data is available from any log on; multiple reports available to use for various needs.

Cons

Multi-factor authentication for those customers who only use the timekeeping software has really limited our employees from using the software. We dont keep private information in our records for Kronos and if the employer could "opt" to use the multi-factor authentication that would increase our employee's usage and ability to take care of their own needs. Instead, payroll is having to take of their needs because they have difficulty logging in.

Review Source

  Response: Amy, Kronos Incorporated

Date: November 2017

November 2017

 

Hello Kelly,

It is great to hear that you are taking advantage of Workforce Ready being in the cloud!
As far as multi-factor authentication is concerned, I will certainly pass this along to the product team. Please feel free to reach out to me at amy.fafard@kronos.com if you would like to discuss it further.

Thank you for the review,
Amy Fafard

 
 

Susan from Transition Health Services
Specialty: Healthcare / Medical
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2017

October 2017

Being Workforce Ready

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great reporting tools, You can quickly specialize reports based on different business needs. You can quickly set up semi and bi-weekly payrolls.

Cons

Customer Support can be challenging to reach. When you have deadlines for payrolls and need someone right away.

Review Source

  Response: Amy, Kronos Incorporated

Date: November 2017

November 2017

 

Hi Susan,

Thanks for the review. We are happy to hear that reporting is beneficial to your varying business needs!
We appreciate your candor regarding support and we have added additional capacity to our support team to help decrease wait times so hopefully that will improve your experience.

Thanks again,
Amy

 
 

Holly from Spartanburg Regional
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Easy integration, straightforward.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Was easy to setup with our systems and got rid of our paper time sheets, allowing for simplification for employees. Easy for all employees to use, regardless of their computer knowledge or background. Simple for managers and supervisors to see what they need.

Cons

Training could be better, especially for small companies working with limited resources and time towards implementation

Review Source

  Response: Amy, Kronos Incorporated

Date: November 2017

November 2017

 

Hi Holly,

So happy to hear that your installation of Workforce Ready was simple and that the product is already making things easier!

Thanks for the review!
Amy

 
 

Regina from Sunshine Retirement Living
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2017

October 2017

Good but not great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall Kronos is a good HRIS solution. I would recommend that your implementation team spend more time on educated users rather then blasting through the set up process with little or no explanation of what they are doing and why.

Pros

Kronos is very user friendly; easy for employees with little or no computer knowledge to navigate. My favorite feature is the reporting tools, running reports is easy and there are a variety of reports that can be pulled.

Cons

The system still has limited capabilities and some features seem to be a work in process. Our biggest complaint has been our lack of a contact from Kronos since we completed our implementation. We would like to use Scheduler and the new recruiting program but we are unable to get a dedicated team member to assist us.

Review Source
 
 

Sharon from Southminster
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Switching from Workforce Central to Workforce Ready

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Implementation so that more supervisors and managers can work within it. We started entering employees' schedules and it's been a useful tool. The reporting capability is more user-friendly and we have enjoyed using it. It's been a favorable experience.

Cons

It won't do some things that Workforce Central did. Some supervisors had considerable trouble adjusting to the new system. Initial implementation was quite a lengthy process with what seemed like excessive phone conferences and some miscommunications.

Review Source

  Response: Amy, Kronos Incorporated

Date: November 2017

November 2017

 

Hello Sharon,

Congratulations on making the switch from Workforce Central to Workforce Ready! We are thrilled to hear that you are finding it easy to use.
Please feel free to reach out to me at amy.fafard@kronos.com if you would like any assistance with understanding the product – we have any number of webinars and other resources that you might find useful!

Thanks,
Amy

 
 

Miranda from Su Clinica
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Overall it helps to record all the employees information. It makes it easy to track some information that is already there.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Love the fact all the evaluations are done electronically and do not need to make copies of everything. Very helpful.

Cons

To many steps to get to the employees profile. I wish they could be less steps so you don't have to go many times same way.

Review Source

  Response: Amy, Kronos Incorporated

Date: November 2017

November 2017

 

Hi Miranda,

Thanks for the review of Workforce Ready. Glad to hear that you are loving the employee evaluation process!
I will pass along your comments regarding the employee profile. In addition, you can also post product feature requests in the Ideas section of the Kronos Community.

Thanks again,
Amy Fafard

 
 

Jessica from Minn-Dak Farmers Cooperative
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2017

September 2017

Easy to use system that reports easily.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Continue to improve the system and we will be long term customers!

Pros

The use of the system and reporting functionality are pretty easy to learn. Benefits setup is really nice and I am eager to see how ACA works for 2017. Our implementation specialists have been pretty good and attentive. I like how you get the same support specialists repeatedly as they begin to understand your company and can relate to ongoing issues you have.

Cons

The wait time on some cases is not always the greatest. I wish there was more functionality with the custom columns with reporting and also creating one line reports for payroll purposes. Some features are not as diverse as we expected such as the HR action items, no option to print if you use electronic option.

Review Source

  Response: Amy, Kronos Incorporated

Date: November 2017

November 2017

 

Hello Jessica,

Thank you for taking time to review Workforce Ready. We are happy to hear that you are finding the product easy to use and are looking forward to understanding its additional capabilities.
It is also great to hear that you are benefiting from a group of support specialists. For the wait times, we have added additional capacity to our support team to help decrease wait times. In addition, there is a new self-paced training course available within Workforce Ready MyLearning for reporting. To access it log into Workforce Ready and navigate to My Account > My Learning > Manager and within the Manager section will be the training “working with reports”
Please feel free to contact me if there is anything additional I can assist you with – amy.fafard@kronos.com.

Thank you again,
Amy Fafard

 
 

Dawn from Retirement Living
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2017

September 2017

Awesome product but support is slow

Ease-of-use

Functionality

Product Quality

Customer Support

Customer service is horrible

Pros

payroll is easy to do with the set up, step by step procedures is awesome ( you can't check off a box if there is errors or you have not completed the steps)

Cons

support is slow if you have issues. It's been over a month and our problems have not been solved. Had one call within the whole situation and problem still exists, NO calls since

Review Source

  Response: Amy, Kronos Incorporated

Date: October 2017

October 2017

 

Hi Dawn,
Thank you for reviewing Workforce Ready. We are thrilled to hear that payroll was easy to set up and is working well for you. However, I am sorry to hear that you are experiencing difficulties with support. While we have recently added resources to decrease wait times, it must be frustrating to have unresolved tickets. Please contact me at amy.fafard@kronos.com to make sure we resolve any outstanding tickets.

Thanks again,
Amy Fafard

 
 

Keri from Sterilite Corporation
Specialty: Manufacturing
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2017

September 2017

Great product for average companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This system is great for the everyday company. It does have some limitations with complex calculations and reporting across multiple locations/EIN's.

Pros

All in one system - Time, Payroll, HR, Benefits, Recruiting
Ease of use for employees - mobile app is good!
Fairly flexible

Cons

System has some limitations with calculations
Performance review module is very basic
Sometimes slow

Review Source

  Response: Amy, Kronos Incorporated

Date: November 2017

November 2017

 

Hello Keri,

We are happy to hear that you are benefiting from Workforce Ready being an all in one system and that the mobile app is working well! Regarding your calculations, please contact me at amy.fafard@kronos.com if there something specific I might be able to help with. In addition, you can also post product feature requests in the Ideas section of the Kronos Community.

Thank you for posting a review!
Amy

 
 

Kirstin from Amex
Specialty: Telecommunications
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2017

September 2017

Works great in a call center of 2000 people

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The payroll process still goes much smoother and faster with kronos.

Pros

No longer have to fill out and turn in paper time sheets. Its very easy to use for all level employees.

Cons

At the end of every week it takes about 6 hours to punch in and key all missed punches from employees

Review Source

  Response: Amy, Kronos Incorporated

Date: September 2017

September 2017

 

Hi Kirstin,

We are thrilled to hear that Workforce Ready has improved your organization’s payroll process! Please feel free to reach out to me at amy.fafard@kronos.com if you have any questions regarding missing punches.

Thank you for your review and your business,
Amy Fafard

 
 

abby from Rehab Resources
Specialty: Healthcare / Medical
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Good for busy office with remote staff

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We appreciate the web based option for Kronos to allow our remote workforce to access timecards, time off requests, and pay stubs from their locations.

Cons

The password authentication is difficult for some staff to remember. If they haven't logged in recently having to remember passwords is a challenge for those who don't often use technology.

Review Source

  Response: Abby, Kronos Incorporated

Date: September 2017

September 2017

 

Hello Abby

Thank you for your review of Workforce Ready! It is great to know that your remote employees can access their information easily from any device and that you are finding this functionality useful. And thank you for your feedback on passwords, I can see how this can get a little tricky if you don’t access the application frequently.

Sincerely,
Amy Fafard

 
 

Carla from Mid-Coast Electric Supply, Inc.
Specialty: Distribution
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Great Software with wonderful Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall great product. It is user friendly and they have a great support team. The only thing I wish they offered was additional onsite training past the initial setup.

Pros

If any issues arise, they have a wonderful Customer Service team to help. They are knowledgeable and are quick to respond.

Cons

After the initial setup and training, any additional training is offered only online. I took over the HR position about 6 months after implementation so I had to figure a lot on my own since the previous HR person was not available to train.

Review Source

  Response: Amy, Kronos Incorporated

Date: September 2017

September 2017

 

Hi Carla,

Thank you for your review! We appreciate that you find the product easy to use and are very grateful for your kind words about our Support team. Regarding training, please reach out to me at amy.fafard@kronos.com – we offer some one-on-one online training options that might be a good fit for your needs (on-site training is also available through our partners), and we can discuss what works best for you.

Thanks,
Amy Fafard

 
 

Trina from Pacific Foods
Specialty: Manufacturing
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2017

September 2017

Creating reports can be difficult

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like that reports are automatically saved and are easy to navigate to rerun. I also like the multiple download options to excel or pdf.

Cons

Creating reports and modifying existing setups can be difficult. It would be helpful to have better training or How to details within the system. Also, we have experienced issues with retro updates. If we make a change to a setup, ie change Holiday to count towards overtime, we would expect this change to only impact future payrolls however if we open a previously closed period to modify notes or correct a punch details then the new rule will override previous rules and the timesheet will recalculate. I would love to have a test environment.

Review Source
 
 
 
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Showing 1-17 of 17

Rebecca from RB

December 2017

December 2017

Great customer service, great reporting options

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I've had nothing but great communication from customer service when I used this product. The turn around time for customer contact is great. The product itself is good.

Cons

The system is kind of complex when it comes to smaller companies who don't need anything very complicated. Navigation is sometimes confusing.

Review Source: Capterra
 

Melanie

December 2017

December 2017

Excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ability to correct time stamps for employees that clocked in late due to forgetting. Ability to assign a staff member to monitor and correct staff time.

Cons

Sometimes frustrating and hard to figure some things out. Takes a little studying to learn the system.

Review Source: GetApp
 

Bob from Ocean State Job Lot
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2017

October 2017

Struggle

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Understanding of the complexity of legacy systems

Pros

Universal system that has legacy in the market. They have a strong reputation and know their way around HR platforms. Managers and help desk associates are attentive and they do have a process for escalation.

Cons

Kronos is trying to get to the cloud and has bolted on products. Support is a struggle for any legacy products.

Review Source: Capterra
 

Andrew from Northrim Benefits Group

October 2017

October 2017

Kronos has great functionality overall from an administrative perspective.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Reporting functionality is great, as well customazition. I also like that system could be used modularly, they don't tie to using payroll.

Cons

End user experience needs some work from the HR standpoint. Things like onboarding and benefits enrollment could be made better for the end user.

Review Source: Capterra
 

Mary from Worksaver Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Easy to use and customer friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I think my biggest benefit from Kronos was being able to track time and attendance. My previous system did not do that so it was a great benefit and time saver for the system to do this for me.

Pros

It was an easy to system to train employees on and easy for most people to understand how to use the system.

Cons

One of the main cons of Kronos is the reporting system. I think it was difficult to use. Unless I had the report set up by Kronos it was difficult to set up.

Review Source: Capterra
 

Dave from WM

June 2017

June 2017

Overall a good product, although could be more user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

- Does mundane timekeeping very well.
- Able to review hours worked in multiple ways
- Integrates with other systems well.

Cons

- Not always user friendly - not always intuitive on how to use.
- Doesn't always work right in IE browser (works fine in Chrome)

Review Source: Capterra
 

Angela from St. Bernards

June 2017

June 2017

Kronos is easy to learn and use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy access to individual Kronos entries, edits and punches. The software allows customization to your company's needs.

Cons

The Java script settings changed with a recent upgrade. It was difficult getting all PCs updated as quickly as needed.

Review Source: Capterra
 

Cassandra from Miracle Ear
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

I enjoyed using this product because it helped to keep accurate time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I got the benefit of being able to use this software and not worry about it being accurate or working. I enjoyed using it very much.

Pros

I liked that this software kept accurate account of employees clocking in and out and attendance days.

Cons

There was not anything I did not like about the software. I do not recall any problems and was happy to be able to use it.

Review Source: Capterra
 

Christina from Volt
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2017

February 2017

Awesome Program!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I like the way I can get just what I'm looking for and how easy it is to do. When I need to look up missed punches it wraps them together so I can fix. Also easy to link all timecards together so I can just go card by card down the whole list. when I'm in a hurry I can look up name and time card pops up quick. When I just looking for temp employees that all that comes up.

Pros

its so easy to use.

Cons

sometimes it log out and takes a minuet to come back up.

Advice to Others

Super easy and friendly to use

Review Source: Capterra
 

Fernando from Volt Workforce Solutions

January 2017

January 2017

Easy to Navigate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software is easy to use and very easy to navigate. User-friendly and easy to reach customer service when issues arise. The features are everything I need

Review Source: Capterra
 

Karen from PHYmed

December 2016

December 2016

Good app/easy to use/tracks time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Use Kronos to punch in/out. Keeps track of hours, OT, & call. Can go back to previous weeks. Easy to use.

Pros

Easy to use...punch in/out quickly
Able to use offline

Cons

Sometimes can't connect

Review Source: Capterra
 

Jared from AIT
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2016

November 2016

Would Never Recommend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As an IT person the hardware provided by Kronos is always having issues. I have seen this company do more things wrong than right especially from a Customer Service perspective. From 2013 to 2016 they sent out defective parts and expect some people to pay for their replacement services. I would literally go with anyone but Kronos from my personal experiences.

Pros

When it works it works.

Cons

Spending more time and money fixing issues than desired.

Review Source: Capterra

  Response: Kronos, Kronos Incorporated

Date: December 2016

December 2016

 

Hello Jared,

Thank you for your feedback. We strive to improve our solutions and processes so your feedback is most appreciated in helping us in this effort. I hope you would be open to discuss your pain points with me in further detail so I can ensure they are escalated to the appropriate stakeholders. I can be reached via email at holly.bouffard@kronos.com.

All the best,
Holly Bouffard

 

Andra from NPAIHB

October 2016

October 2016

Great Time Keeper!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Kronos is easy to use and tracks all the information we need. A great tool for employees and supervisors.

Review Source: Capterra
 


April 2016

April 2016

It is helpful

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

Have used a number of different technology platforms and find this one to be in line with many years others. You can really build on it once it's being utalized.

Pros

I like the number of users you can have under one group.

Cons

Takes a while to get used to, there are some tips and hints to use to help you along the way.

Review Source: GetApp
 


April 2016

April 2016

Good Timkeeping System

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

We have used Kronos at NYC Transit for over 15 years to capture timkeeping data for annual (non-hourly) employees. We are in the process of an upgrade to the next version.

Pros

Instantly see clock swipes online

Cons

while newer version has more features, graphics take awhile to get used to

Review Source: GetApp
 

Ryan from Thumbtack
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2017

December 2017

Product Quality
Quality
Source: GetApp
 

Araceli

November 2017

November 2017

Product Quality
Quality
Source: GetApp