Kronos Workforce Ready Software


 

Workforce Ready by Kronos is a human resources (HR) platform that combines workforce management with human capital management (HCM) capabilities and is suitable for businesses of all sizes. 

Kronos Workforce Ready is a single cloud-based solution that incorporates recruiting, onboarding, performance management, compensation planning, time and attendance, scheduling, absence management, payroll and more.

Workforce Ready features a single employee record shared across all its applications. All employee data is maintained in a single database, with a single user interface to pull reports and launch workflows across the organization. Data is updated in real time, so managers can make decisions based on the latest, most accurate information. A mobile application is also available.

 

Kronos Workforce Ready - Time management dashboard
 
  • Kronos Workforce Ready - Time management dashboard
    Time management dashboard
  • Kronos Workforce Ready - Time off balances
    Time off balances
  • Kronos Workforce Ready - HR dashboard
    HR dashboard
  • Kronos Workforce Ready - Summary by employee report
    Summary by employee report
  • Kronos Workforce Ready - Time off balances
    Time off balances
Supported Operating System(s):
Web browser (OS agnostic)

131 Reviews of Kronos Workforce Ready

 

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Software Advice Reviews (119)
More Reviews (12)

Showing 1-20 of 119

Kelly from Texhoma Christian Care Center
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Workforce Ready Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use; cloud based program - data is available from any log on; multiple reports available to use for various needs.

Cons

Multi-factor authentication for those customers who only use the timekeeping software has really limited our employees from using the software. We dont keep private information in our records for Kronos and if the employer could "opt" to use the multi-factor authentication that would increase our employee's usage and ability to take care of their own needs. Instead, payroll is having to take of their needs because they have difficulty logging in.

 
 

Susan from Transition Health Services
Specialty: Healthcare / Medical
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2017

October 2017

Being Workforce Ready

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great reporting tools, You can quickly specialize reports based on different business needs. You can quickly set up semi and bi-weekly payrolls.

Cons

Customer Support can be challenging to reach. When you have deadlines for payrolls and need someone right away.

 
 

Holly from Spartanburg Regional
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Easy integration, straightforward.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Was easy to setup with our systems and got rid of our paper time sheets, allowing for simplification for employees. Easy for all employees to use, regardless of their computer knowledge or background. Simple for managers and supervisors to see what they need.

Cons

Training could be better, especially for small companies working with limited resources and time towards implementation

 
 

Regina from Sunshine Retirement Living
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2017

October 2017

Good but not great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall Kronos is a good HRIS solution. I would recommend that your implementation team spend more time on educated users rather then blasting through the set up process with little or no explanation of what they are doing and why.

Pros

Kronos is very user friendly; easy for employees with little or no computer knowledge to navigate. My favorite feature is the reporting tools, running reports is easy and there are a variety of reports that can be pulled.

Cons

The system still has limited capabilities and some features seem to be a work in process. Our biggest complaint has been our lack of a contact from Kronos since we completed our implementation. We would like to use Scheduler and the new recruiting program but we are unable to get a dedicated team member to assist us.

 
 

Sharon from Southminster
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Switching from Workforce Central to Workforce Ready

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Implementation so that more supervisors and managers can work within it. We started entering employees' schedules and it's been a useful tool. The reporting capability is more user-friendly and we have enjoyed using it. It's been a favorable experience.

Cons

It won't do some things that Workforce Central did. Some supervisors had considerable trouble adjusting to the new system. Initial implementation was quite a lengthy process with what seemed like excessive phone conferences and some miscommunications.

 
 

Miranda from Su Clinica
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Overall it helps to record all the employees information. It makes it easy to track some information that is already there.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Love the fact all the evaluations are done electronically and do not need to make copies of everything. Very helpful.

Cons

To many steps to get to the employees profile. I wish they could be less steps so you don't have to go many times same way.

 
 

Jessica from Minn-Dak Farmers Cooperative
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2017

September 2017

Easy to use system that reports easily.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Continue to improve the system and we will be long term customers!

Pros

The use of the system and reporting functionality are pretty easy to learn. Benefits setup is really nice and I am eager to see how ACA works for 2017. Our implementation specialists have been pretty good and attentive. I like how you get the same support specialists repeatedly as they begin to understand your company and can relate to ongoing issues you have.

Cons

The wait time on some cases is not always the greatest. I wish there was more functionality with the custom columns with reporting and also creating one line reports for payroll purposes. Some features are not as diverse as we expected such as the HR action items, no option to print if you use electronic option.

 
 

Dawn from Retirement Living
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2017

September 2017

Awesome product but support is slow

Ease-of-use

Functionality

Product Quality

Customer Support

Customer service is horrible

Pros

payroll is easy to do with the set up, step by step procedures is awesome ( you can't check off a box if there is errors or you have not completed the steps)

Cons

support is slow if you have issues. It's been over a month and our problems have not been solved. Had one call within the whole situation and problem still exists, NO calls since

 
 

Keri from Sterilite Corporation
Specialty: Manufacturing
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2017

September 2017

Great product for average companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This system is great for the everyday company. It does have some limitations with complex calculations and reporting across multiple locations/EIN's.

Pros

All in one system - Time, Payroll, HR, Benefits, Recruiting
Ease of use for employees - mobile app is good!
Fairly flexible

Cons

System has some limitations with calculations
Performance review module is very basic
Sometimes slow

 
 

Kirstin from Amex
Specialty: Telecommunications
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2017

September 2017

Works great in a call center of 2000 people

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The payroll process still goes much smoother and faster with kronos.

Pros

No longer have to fill out and turn in paper time sheets. Its very easy to use for all level employees.

Cons

At the end of every week it takes about 6 hours to punch in and key all missed punches from employees

  Response: Amy, Kronos

Date: September 2017

September 2017

 

Hi Kirstin,

We are thrilled to hear that Workforce Ready has improved your organization’s payroll process! Please feel free to reach out to me at amy.fafard@kronos.com if you have any questions regarding missing punches.

Thank you for your review and your business,
Amy Fafard

 
 

abby from Rehab Resources
Specialty: Healthcare / Medical
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Good for busy office with remote staff

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We appreciate the web based option for Kronos to allow our remote workforce to access timecards, time off requests, and pay stubs from their locations.

Cons

The password authentication is difficult for some staff to remember. If they haven't logged in recently having to remember passwords is a challenge for those who don't often use technology.

  Response: Abby, Kronos

Date: September 2017

September 2017

 

Hello Abby

Thank you for your review of Workforce Ready! It is great to know that your remote employees can access their information easily from any device and that you are finding this functionality useful. And thank you for your feedback on passwords, I can see how this can get a little tricky if you don’t access the application frequently.

Sincerely,
Amy Fafard

 
 

Carla from Mid-Coast Electric Supply, Inc.
Specialty: Distribution
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Great Software with wonderful Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall great product. It is user friendly and they have a great support team. The only thing I wish they offered was additional onsite training past the initial setup.

Pros

If any issues arise, they have a wonderful Customer Service team to help. They are knowledgeable and are quick to respond.

Cons

After the initial setup and training, any additional training is offered only online. I took over the HR position about 6 months after implementation so I had to figure a lot on my own since the previous HR person was not available to train.

  Response: Amy, Kronos

Date: September 2017

September 2017

 

Hi Carla,

Thank you for your review! We appreciate that you find the product easy to use and are very grateful for your kind words about our Support team. Regarding training, please reach out to me at amy.fafard@kronos.com – we offer some one-on-one online training options that might be a good fit for your needs (on-site training is also available through our partners), and we can discuss what works best for you.

Thanks,
Amy Fafard

 
 

Trina from Pacific Foods
Specialty: Manufacturing
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2017

September 2017

Creating reports can be difficult

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like that reports are automatically saved and are easy to navigate to rerun. I also like the multiple download options to excel or pdf.

Cons

Creating reports and modifying existing setups can be difficult. It would be helpful to have better training or How to details within the system. Also, we have experienced issues with retro updates. If we make a change to a setup, ie change Holiday to count towards overtime, we would expect this change to only impact future payrolls however if we open a previously closed period to modify notes or correct a punch details then the new rule will override previous rules and the timesheet will recalculate. I would love to have a test environment.

 
 

Mayra from Village of Pinecrest
Specialty: Public Sector
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Experience with WFR

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The feature I appreciate the most is the ability to request time-off via the timeclock which has streamlined the process for us in addition to eliminating unnecessary paperwork.

Cons

Reporting capabilities I find very cumbersome. The timesheet view is also very busy and I actually miss timekeeper central in that respect.

  Response: Amy, Kronos

Date: September 2017

September 2017

 

Hi Mayra,

It is great to hear that you were able to streamline processes and make work a little easier with Workforce Ready! If you would like some assistance with reporting, please reach out to me at amy.fafard@kronos.com and we will do what we can to help.

Thanks for the review,
Amy Fafard

 
 

Tracy from Moore & Van Allen
Specialty: Legal
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

Kronos Workforce Ready

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

There are a lot of options to configure pay policies and accrual rules. The Mobile App is user friendly. Customization of different window views is helpful and makes looking at real time data easier.

Cons

Lack of customization for timecard view and what data elements appear for employees vs. managers. Reading accruals is very challenging for the employee. It is hard for them to understand how much PTO time they have available.

 
 

Melissa from NuScale Power
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

Kronos Workforce Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I like all the options you have with workforce ready. I have used a different platform of Kronos and it wasn't as user friendly. I like the reporting capability as well.

Cons

I wish the training material was more updated. I find it a bit hard to find exactly what I am looking for. I also wish we were notified when updates happened and what exactly it effected.

  Response: Amy, Kronos

Date: September 2017

September 2017

 

Hello Melissa,

Thank you for your review of Workforce Ready and I am glad to hear that you are finding the reports and the software easy to use! Regarding training and release notes, please reach out to me at amy.fafard@kronos.com so I can make sure that you are on our mailing list and receiving invitations to our quarterly release webinars and Best Practices training webinars. Those should cover a lot of the topics that you would like to know more about!

Thanks,
Amy Fafard

 
 

mary from martignetti companies
Specialty: Distribution
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2017

August 2017

Easy when basic

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I would recommend that system building and training not be done as one process. But as 2 separate processing.

Pros

I like the basic time tracking the timesheet is easy to read
I like the basic attendance tracking on the personnel panel

Cons

nothing we have is basic
After the fact we know we needed more help setting are system so that all our different time & attendance setups would work better together

  Response: Amy, Kronos

Date: September 2017

September 2017

 

Hi Mary

Thanks for taking the time to review Workforce Ready. It is nice to know that you are finding time tracking and attendance easy to use. If you need any additional help with your setup, please reach out to me at amy.fafard@kronos.com and we can look into that!

Thank you,
Amy Fafard

 
 

Kassi from Minn-Dak Farmers Cooperative
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

Ready Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like the mass edit options and the batch uploads. The Ready system is user friendly and easy to work with.

Cons

Customer support is not easy to come by. Once I put in a case, it usually takes days before I get a reply.

  Response: Amy, Kronos

Date: September 2017

September 2017

 

Hello Kassi,

We are pleased to hear that Workforce Ready is easy to work with and that you are finding the edit options and batch uploads helpful. I am however sorry to hear that you are experiencing a delayed response with support. Please feel free to contact me: amy.fafard@kronos.com if you have any outstanding tickets that I can assist with.

Thanks for the review,
Amy Fafard

 
 

Julia from Marden's Inc
Specialty: Retail
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2017

August 2017

Overall positive but lacking in the performance review function.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

the fact that it's paperless and i can access it anywhere with a decent wifi connection. Also, it combines many portions of HR that before we'd had to maintain in separate spreadsheets.

Cons

still can't use the performance review function - notes from all three reviewers are visible and that doesn't work for our company.
Need something to limit the employee documents or filter them on the employee's profile

  Response: Amy, Kronos

Date: September 2017

September 2017

 

Hi Julia,

Thank you for your review – it’s great to hear that you’ve found Workforce Ready helpful for your organization. Regarding performance reviews, please reach out to me at amy.fafard@kronos.com so we can look into this and see how we can help!

Thank you,
Amy Fafard

 
 

Joe from Powell
Specialty: Distribution
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

Complicated but works

Ease-of-use

Functionality

Product Quality

Customer Support

Get a larger customer support team. Immediate help should be given for technical issues. Not days later.

Pros

The customization options for your individual company are vast. You can build the software to suit your needs if you can figure out how the complicated menus work.

Cons

Customer support is NOT immediate and requires a call back at a later date at their convenience. Certain issues require immediate attention and to be told you will receive a cal back the next day can make the difference of employees being paid on time or not. IMMEDIATE RESPONSE NEEDED

 
 
 
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Showing 1-12 of 12

Andrew from Northrim Benefits Group

October 2017

October 2017

Kronos has great functionality overall from an administrative perspective.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Reporting functionality is great, as well customazition. I also like that system could be used modularly, they don't tie to using payroll.

Cons

End user experience needs some work from the HR standpoint. Things like onboarding and benefits enrollment could be made better for the end user.

Source: Capterra
 

Mary from Worksaver Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Easy to use and customer friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I think my biggest benefit from Kronos was being able to track time and attendance. My previous system did not do that so it was a great benefit and time saver for the system to do this for me.

Pros

It was an easy to system to train employees on and easy for most people to understand how to use the system.

Cons

One of the main cons of Kronos is the reporting system. I think it was difficult to use. Unless I had the report set up by Kronos it was difficult to set up.

Source: Capterra
 

Dave from WM

June 2017

June 2017

Overall a good product, although could be more user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

- Does mundane timekeeping very well.
- Able to review hours worked in multiple ways
- Integrates with other systems well.

Cons

- Not always user friendly - not always intuitive on how to use.
- Doesn't always work right in IE browser (works fine in Chrome)

Source: Capterra
 

Angela from St. Bernards

June 2017

June 2017

Kronos is easy to learn and use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy access to individual Kronos entries, edits and punches. The software allows customization to your company's needs.

Cons

The Java script settings changed with a recent upgrade. It was difficult getting all PCs updated as quickly as needed.

Source: Capterra
 

Cassandra from Miracle Ear
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

I enjoyed using this product because it helped to keep accurate time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I got the benefit of being able to use this software and not worry about it being accurate or working. I enjoyed using it very much.

Pros

I liked that this software kept accurate account of employees clocking in and out and attendance days.

Cons

There was not anything I did not like about the software. I do not recall any problems and was happy to be able to use it.

Source: Capterra
 

Christina from Volt
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2017

February 2017

Awesome Program!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I like the way I can get just what I'm looking for and how easy it is to do. When I need to look up missed punches it wraps them together so I can fix. Also easy to link all timecards together so I can just go card by card down the whole list. when I'm in a hurry I can look up name and time card pops up quick. When I just looking for temp employees that all that comes up.

Pros

its so easy to use.

Cons

sometimes it log out and takes a minuet to come back up.

Advice to Others

Super easy and friendly to use

Source: Capterra
 

Fernando from Volt Workforce Solutions

January 2017

January 2017

Easy to Navigate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software is easy to use and very easy to navigate. User-friendly and easy to reach customer service when issues arise. The features are everything I need

Source: Capterra
 

Karen from PHYmed

December 2016

December 2016

Good app/easy to use/tracks time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Use Kronos to punch in/out. Keeps track of hours, OT, & call. Can go back to previous weeks. Easy to use.

Pros

Easy to use...punch in/out quickly
Able to use offline

Cons

Sometimes can't connect

Source: Capterra
 

Jared from AIT
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2016

November 2016

Would Never Recommend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As an IT person the hardware provided by Kronos is always having issues. I have seen this company do more things wrong than right especially from a Customer Service perspective. From 2013 to 2016 they sent out defective parts and expect some people to pay for their replacement services. I would literally go with anyone but Kronos from my personal experiences.

Pros

When it works it works.

Cons

Spending more time and money fixing issues than desired.

Source: Capterra
 

Andra from NPAIHB

October 2016

October 2016

Great Time Keeper!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Kronos is easy to use and tracks all the information we need. A great tool for employees and supervisors.

Source: Capterra
 


April 2016

April 2016

It is helpful

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

Have used a number of different technology platforms and find this one to be in line with many years others. You can really build on it once it's being utalized.

Pros

I like the number of users you can have under one group.

Cons

Takes a while to get used to, there are some tips and hints to use to help you along the way.

Source: GetApp
 


April 2016

April 2016

Good Timkeeping System

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

We have used Kronos at NYC Transit for over 15 years to capture timkeeping data for annual (non-hourly) employees. We are in the process of an upgrade to the next version.

Pros

Instantly see clock swipes online

Cons

while newer version has more features, graphics take awhile to get used to

Source: GetApp