Workmates Software

4.68 / 5 (60)

Our advisors have recommended this product 3 times in the last 30 days

What is Workmates?

Workmates is a cloud-based employee engagement software solution designed to build corporate culture whether your employees are in the office, in the field, or working remotely. Complete with "intranet 2.0" capabilities (like secure customizable pages with multi-device accessibility synced to a newsfeed), integrations with your favorite HR and communication tools, and cutting-edge employee experience features (like "Kudos" peer-to-peer recognition rewards), Workmates has everything you need to increase collaboration, morale, and productivity through clear, timely, and personalized communication.


Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

60 Reviews of Workmates

Average User Ratings

Overall

4.68 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(44)

44

4 stars

(14)

14

3 stars

(1)

1

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 60 results

January 2018

Corey from Tall Friend Productions, LLC

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Intuitive product and amazing support

Pros

My client started using HRCloud a little over a year ago and it's definitely improved their HR department's workflow. The Workmates app alone was worth it since they didn't even have a dedicated employee recognition system in place to begin with. The idea of a teamwork/engagement app did a lot more than they expected with regards to boosting morale, and they/I have already recommended it to other people in the industry. I initially signed them up for a trial just because they needed a better onboarding solution since there was really just a disjointed collection of spreadsheets and paperwork. After toying around with everything a little more it they found it had a lot of other integrated features - ATS, benefits management, background checking, performance management, etc. They don't use even half of the features but it's nice to know they're there if and when they need them. I've been involved at every step and the support has been A+ since we started - I honestly think that's one of the biggest things that keeps us hooked to their products. We were completely overwhelmed when reviewing all the HR software options out there, but so far HR Cloud has been extremely helpful and hasn't given us a reason to look elsewhere.

Cons

It took my client a day or two to get situated with Onboard when we first signed up, but after talking on the phone with the company they walked us through the process. My client was setting everything up on day two and running full-steam on day three. Nothing is perfect, but this is as close as we've gotten when it comes to HRMS. We tried two other systems but we dropped one for being too cluttered, and the other for having underwhelming support during the install process.

April 2019

Christopher from Top To Bottom Services, LLC

Company Size: 11-50 employees

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Great software, with a full suite of HR Apps

HR Cloud is not just some software to store paperwork; the different apps are great and serve different purposes. Onboard, Asset Tracker, Workmates (like an internal Facebook), Kudos and Offboard help to not online streamline and simplify my workload, but also help to build employee morale. My overall start with HR Cloud was a little rocky during implementation; partly because my company's structure is not the most straight-forward, but also because my implementation rep changed mid-way through the process. Luckily, my new rep is very knowledgeable and was able to help fix some mistakes that were made by the original rep. We are live with the software now, and while there is a learning curve, overall it is easy to use. The best part is, if you do need help, their chat window in the bottom right is fast and simple (if you can easily explain your problem in written form). The Customer Service reps are fast to respond and typically have no trouble getting you an answer. Overall my experience has been positive, despite a few bumps in the road. Certainly, recommend this software for any HR Professional trying to streamline their processes and keep better records.

Pros

The Onboard Checklists are great to streamline new hires, and ensure nothing is missed; but I really love ALL of the apps for this software.

Cons

On-boarding existing employees once the software implementation has completed is not the easiest. If the employee has worked for the company longer than 999 days, you cannot just simply use a pre-established checklist, but instead need to select individual tasks for them to complete. The 'Pro' for this is that a task like "Assign Work Phone Ext." won't just automatically get assigned, because at 999 days they probably already have an extension, but the 'Con' is that if you have 30 employees, in 5 different departments, and the need tasks from multiple checklists, it becomes very hard to ensure you click each task that pertains to their title only.

July 2019

Sonja from Span

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

July 2019

HR Cloud - Our digital Onboarding Assistant :)

Pros

HR Cloud Onboard makes it easier to communicate to the rest of the collegues and new employees all the task that need to be completed in the onboarding process. It eliminates the calls/emails to specific people in company in charge of the individual tasks (Finance, Backoffice, Newhire's manager, IT department...) Workflow emails especially facilitate this process. Regarding the HR Cloud support and consultants, they are always at our disposal and they always go one step further to meet our business demands. Grga is with us from the beginning of the implementation process, through all of our demands for specific adaptations of this application. He answers to our emails no later than within a day, proposes a workaround solution if our initial idea is not possible to execute at the time and we can rely on him to notice the mistakes we sometimes make because he is not just the executor but a critical thinker also.

Cons

HR Cloud does not meet our business needs entirely, what is understandable because it isn't a tailor-made solution just for our company. But what is important, they consider every of our demands and try to customize it the best that they can at that moment. That is the thing about them that we value the most and hope that we'll keep that relationship and that we'll keep growing together.

December 2017

Dani from Visit Annapolis & Anne Arundel County

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2017

Good, but some room for improvement

Pros

Reduces paper files, employees and administrators can access from anywhere. The onboarding function is great so that employees can have all of the paperwork completed before their first day in the office! Customer service is fantastic when there are issues.

Cons

My company uses HR Cloud for 3 main purposes: performance reviews, PTO requests and onboarding/personnel recordkeeping. Unfortunately, all of these purposes are not on just one platform, so the admin and users have 2 separate platforms with logins to remember. This is extremely cumbersome and I am constantly having to remind my employees which platform to go to for which purpose. Also, the PTO platform does not automatically calculate remaining PTO after a request is made, so I have to keep a separate spreadsheet to track PTO remaining.

September 2019

Kelly from Easton Companies

Company Size: 51-200 employees

Industry: Construction

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Thrilled with Product, Service & Support!

The team at HRCloud always listens and does whatever they can to make the system work for our needs! I LOVE that I am still working with the same person who managed the original implementation. Representative is knowledgeable, professional and an absolute pleasure to work with. She is always responsive and patient and creative. I feel like HRCloud is on my team.

Pros

Ease of use and adaptability. I was a previous user of ADP at another company, and when I reviewed HRCloud, it reminded me of the great features found in that product. But HRCloud is BETTER! It is simplere to use and more adapatble; AND the team at HRCloud is able to make quick modifications that customize it to our use without rewriting the program or waiting for another release.

Cons

I wish I could see/do more as an administrator from the Hr Cloud App itself, but that isnt really a huge issue.