From meeting them at a trade show to the set-up, they never over-sold their product. It does exactly what they said it would do. It's been such an amazing enhancement to our work environment.

It more accurately captures time to each project than paper time cards, resulting in real-time costing information that improves project mgt and refines estimating future projects. It also eliminated laborious manual entry of data.

Took a bit to set up but so worth it. Their customer support is phenomenal!

Our overall experience has been great. When we do have questions or issues they are resolved quickly.

I like how easy it is to use administratively to process payroll.

Really our only issue is having to do more with human error than anything. We have some employees that are not tech savvy so they take a little more coaxing to get them on board.

The WorkMax team was wonderful! The app needs to be reworked-- the updates were hard to keep up with and caused many technical problems on their own.

The features were exactly what we were looking for regarding electronic timekeeping. Once our data/timekeeping requirements were added, the expectations were high. Their technical implementation team was awesome-- no limits to the quantity of time needed to set up. Their daily customer service team was also very helpful and resourceful --for both administrators and end users.

The app for mobile timekeeping was not impressive. I appreciated the numerous upgrades that WorkMax continued to install, but it caused a lot of downtime for real-time usage. Also, I believe, while there are a lot of good components, it just could not handle the volume of information we needed for timekeeping. Many of our issues on the dashboard and with remote users turned into a "this is the first time this has happened" scenario.

One of the biggest benefits of WorkMax is capturing the actual clock in and clock out of our employees. We are no longer filling out paper time sheets. Accurate time reporting has saved our company money.

This software is easy to use. You do not have to be a software guru to get your time entered or run reports. As an administrator it is easy to make needed edits and changes. The complete payroll process is easily handled and maintained from the control center. This program works nicely with Sage 300 Construction & Real Estate. One of my favorite features is the facial recognition. The customer support is absolutely amazing with WorkMax. Our onboarding process was handled by [SENSITIVE CONTENT HIDDEN]. He has been so wonderful to work with. [SENSITIVE CONTENT HIDDEN] answered all of my questions and spent the time needed for me to be able to use the program on my own. [SENSITIVE CONTENT HIDDEN] is our support specialist. She has also been amazing to work with. [SENSITIVE CONTENT HIDDEN] is always patient when helping me with and issues that have come up. In my opinion, the Customer Support team is the best I have ever worked with. They are responsive, easy to get in touch with and work to solve the issues as quickly as possible. It is the Customer Support team that makes WorkMax the best time tracking software out there.

So far there is not anything I dislike about the software.

WorkMax's implementation and support teams are phenomenal, and the software engineers are close by if the support team needs additional answers. While there is no program that will ever cover 100% of a company's needs, as each one will have their own unique processes, WorkMax comes as close as we've ever found.

The app is fairly simple to use once you are trained on it. They are constantly updating and adding to the Time Sheets portion of the app and the support team and engineers listen and provide feedback on any issues or customizations we are seeking. The web interface will sync our new employees, jobs, cost codes directly from our accounting software (Sage 100 Contractor) into the online platform and to the foremen's app, eliminating the need for double entry. After processing the payroll information online that was synced from our foremen's phones or devices, WorkMax uploads directly into the Daily Payroll module of Sage 100 Contractor. It will track any differentials in pay, cost coding, or many other parameters you may have. It's highly customizable.

The Time Sheets portion of the app and web interface is a newer product. WorkMax started as a "clock in/clock out" program but that platform does not work well for our employees and our workflow (nothing to do with WorkMax). The app itself seems to be a work-in-progress, but is still a much better option than entering time cards by hand. There are a few of the settings on the app that I would like to have options to customize to our processes, but this is a complaint about the user interface, not about the collection of payroll data.