From meeting them at a trade show to the set-up, they never over-sold their product. It does exactly what they said it would do. It's been such an amazing enhancement to our work environment.

It more accurately captures time to each project than paper time cards, resulting in real-time costing information that improves project mgt and refines estimating future projects. It also eliminated laborious manual entry of data.

Took a bit to set up but so worth it. Their customer support is phenomenal!

Our overall experience has been great. When we do have questions or issues they are resolved quickly.

I like how easy it is to use administratively to process payroll.

Really our only issue is having to do more with human error than anything. We have some employees that are not tech savvy so they take a little more coaxing to get them on board.

The WorkMax team was wonderful! The app needs to be reworked-- the updates were hard to keep up with and caused many technical problems on their own.

The features were exactly what we were looking for regarding electronic timekeeping. Once our data/timekeeping requirements were added, the expectations were high. Their technical implementation team was awesome-- no limits to the quantity of time needed to set up. Their daily customer service team was also very helpful and resourceful --for both administrators and end users.

The app for mobile timekeeping was not impressive. I appreciated the numerous upgrades that WorkMax continued to install, but it caused a lot of downtime for real-time usage. Also, I believe, while there are a lot of good components, it just could not handle the volume of information we needed for timekeeping. Many of our issues on the dashboard and with remote users turned into a "this is the first time this has happened" scenario.

We save time and money because of the software. All documents are clear and easy to read, allowing any/all entries made into accounting more accurate.

There are so many things that I like about the software, it's really hard to say. If I have to choose, I would say the ability to track time and location for each job our team is on. With GPS location, we know where everyone is. This is really useful when receiving a service call. We simply check and see who may be the closest to the location, therefore saving our customers from having to wait an extended period of time for their repairs. I also can't say enough about their customer service team. They are right on top of any issues that we may have. All you have to do is call or email, and they will take care of your issues straight away.

The only issue I can think of is with our trucks/mileage (which they are working on for me). When I enter charges for mileage, I need to know which of our trucks was used. The mileage shows up on the time sheets, but the truck does not. I then have to go back into the closed batches to see what was driven by that person. Fortunately, most of the team have assigned trucks, so this is not a huge issue.

Overall we have had a great experience. We have been testing in our California office and look to expand to other offices in 2020.

The support team is very responsive to issues as well as general use changes/requests. Training our field crew was quite easy with the intuitive iPad app.

As with any database program, we had to create some work-arounds for payroll processing/integration with our ERP system that were unforeseen in the beginning. Reports are lacking in WorkMax yet detailed data can be extracted using ConnectMax (which takes a higher level of database knowledge to execute).

WorkMax's implementation and support teams are phenomenal, and the software engineers are close by if the support team needs additional answers. While there is no program that will ever cover 100% of a company's needs, as each one will have their own unique processes, WorkMax comes as close as we've ever found.

The app is fairly simple to use once you are trained on it. They are constantly updating and adding to the Time Sheets portion of the app and the support team and engineers listen and provide feedback on any issues or customizations we are seeking. The web interface will sync our new employees, jobs, cost codes directly from our accounting software (Sage 100 Contractor) into the online platform and to the foremen's app, eliminating the need for double entry. After processing the payroll information online that was synced from our foremen's phones or devices, WorkMax uploads directly into the Daily Payroll module of Sage 100 Contractor. It will track any differentials in pay, cost coding, or many other parameters you may have. It's highly customizable.

The Time Sheets portion of the app and web interface is a newer product. WorkMax started as a "clock in/clock out" program but that platform does not work well for our employees and our workflow (nothing to do with WorkMax). The app itself seems to be a work-in-progress, but is still a much better option than entering time cards by hand. There are a few of the settings on the app that I would like to have options to customize to our processes, but this is a complaint about the user interface, not about the collection of payroll data.

Very good.

*It has the facial feature recognition as well as GPS clock in / clock out coordinates. *Time is reported daily rather than weekly, and time is paperless rather than the traditional paper timecards. *A very versatile system. *Notes section helps capture many things, such as approvals for employees who forgot to clock in, notes the field employees need to send to the office, etc. *Easy imports and exports into accounting software.

*Facial recognition features and GPS coordinates go away when time is allocated. *Once time is batched, you must un-batch it once again to see the facial feature recognition and GPS coordinates.

Overall, WorkMax is an easy to use app. The help we get when we run into issues, is awesome (Thanks to [SENSITIVE CONTENT HIDDEN] - she really is the best!). The developers (shout out to [SENSITIVE CONTENT HIDDEN]) have been very attentive to issues we have and suggestions we make!

The time capture with facial recognition and geo fence. This has helped with with our job site and time management. The usability of the forms is amazing. Being able to create and edit them has been a huge asset to us.

Not being able to customize or build reports. While requesting or suggesting changes is easy, having to wait for them to be implemented is hard.

Overall this piece of software has streamlined employee time management at our facility by eliminating manual entry. It has also provided live labor hours tracking on daily basis per project which helps in labor hour forecasting and optimization.

Application is very user friendly and easy to setup upfront. Reports are accurate and quick to export. Flexibility in subscription is value added feature.

Processing of time during batching and syncing between device to server can be improved.

The time and cost savings have been worth it.

I like the flexibility and great potential of the product. The app provides an ease of use for all employees. It's a huge improvement over paper time sheets, and no more worrying with constant inconsistencies. The GPS tagging is also a huge plus. You can really manage time effectively.

I don't like no having the ability to add or deduct days from the Time Sheet module. I would like to see the time records transfer all of the data over, including notes and custom fields. The sync process to Quickbooks has it's limits.

We wish we would have known about WorkMax earlier. It has been a big help to the guys in the field and processing in the office too.

Easy to implement the program, easy for the users, easy to process time. It has already proved to be a time savings on the administration side. It yields better accuracy of job/time data too.

We assumed we would be able to "see" where all of our employees are clocked in (at any moment in time) due to their GPS locations. This was a feature that similar products had and we thought we would have that with WorkMax too.

One of the biggest benefits of WorkMax is capturing the actual clock in and clock out of our employees. We are no longer filling out paper time sheets. Accurate time reporting has saved our company money.

This software is easy to use. You do not have to be a software guru to get your time entered or run reports. As an administrator it is easy to make needed edits and changes. The complete payroll process is easily handled and maintained from the control center. This program works nicely with Sage 300 Construction & Real Estate. One of my favorite features is the facial recognition. The customer support is absolutely amazing with WorkMax. Our onboarding process was handled by [SENSITIVE CONTENT HIDDEN]. He has been so wonderful to work with. [SENSITIVE CONTENT HIDDEN] answered all of my questions and spent the time needed for me to be able to use the program on my own. [SENSITIVE CONTENT HIDDEN] is our support specialist. She has also been amazing to work with. [SENSITIVE CONTENT HIDDEN] is always patient when helping me with and issues that have come up. In my opinion, the Customer Support team is the best I have ever worked with. They are responsive, easy to get in touch with and work to solve the issues as quickly as possible. It is the Customer Support team that makes WorkMax the best time tracking software out there.

So far there is not anything I dislike about the software.

The software is easy to use. The customer support is helpful and knowledgeable. The training team made the process go fast.

I was a long time user of About Time time keeping software, and switched to WorkMax last year. I like that WorkMax is web based. It is very similar to About Time, so my switch was relatively easy. They spent several sessions with me and walked me thru all the features and got all of my information from Quickbooks setup. It is easy for my field crews to move between jobs and select tasks for for those jobs. Their time is continuously sent to WorkMax, so I always know what is being done.

I wish when jobs are imported from Quickbooks, that WorkMax would only import the tasks that were used to build the job in Quickbooks, so that job costing was maintained better between the 2 programs. There are work arounds, which I use that make this happen, but it adds an additional step.

We have had a wonderful experience using WorkMax time. It has allowed us to cut down on the processing time for payroll. It has also allowed us to produce more accurate reports for things such as job costing.

Overall, I love working with everything WorkMax Time offers. our ability to track clock in locations have been crucial to making sure employees are using the correct job numbers. We have also benefited tremendously from the clock in photos. This has eliminated the issue of employees clocking in their friend when they are late or miss a day of work. As the employee who process time, I have been most thankful for the speed and efficiency I can complete our payroll with weekly.

The software can be a little overwhelming when you first begin the program. This is mainly because there are so many features and so much to learn to use at once but with time this issue resolves itself.

It is nice that the time comes over each day (if the syncing works!)

We have had many issues with this program. The app is slow and freezes up and drains the battery on the phones. Syncing does not always work and sometimes some employees have not gotten paid for all their time because the time would not sync. We have had issues with sending the time to Sage and in some instances our payroll was late because we could not get the time to send. The app also does not remember the last location even though we have it checked. This has been an issue as the employee will clock into a job and when they clock out do not notice that it has changed to a different job so when the time gets sent over it is sent as the job that was listed on clock out not clock in. We have been told that the next update will fix this but have not seen a fix yet.

This app has been a great value for our company. It is easy to install in the office and field and we have been extremely satisfied with the ease of use and customer service aspects of the program.

Our employees love the paperless aspect of timekeeping. I enjoy the ease of running reports for payroll and workers compensation code tracking.

I do wish that there was an alert that could be placed so that the administrator would be notified when the hourly employees reach 40 hours to avoid OT costs.

Huge plus and big difference for our organization.

Integration was very user friendly and the staff was great helping us to get up and going. The biggest pro of WorkMax is the bottom line. OUR bottom line. For the first several weeks the employees were clocking in and out on WM and also turning in paper timecards. The difference was monumental. We are actually paying employees for their time worked and have the systems implemented to keep it in check.

It was a lot to learn all at once, big learning curve.

I would never go back to any other way of tracking time. Saves us time and money.

Relatively easy to use once you find your way around. Love the ability to generate time sheets and not have to chase employees down for their time. Also the ability to job cost at a click of a button

There is a learning curve for both the office and field, but that’s with anything that’s new

Time spent on contacting employees with questions has been cut in half. Overall Time processing payroll has also been cut in half, freeing me up to do other duties.

Easier to observe each individual's time tracking, making necessary changes. Integration was amazingly simple, fast, and convenient.

The most difficult things I find are the things I do not have to do often...I tend to forget how. However, the support team is awesome, and always ready to help!

The one thing I did like I can see what other team members have been working on through out the week or month.

It does not have a desk top app to see if your still clocked in, Not user friendly when trying to either closk in from one project to the next. Time consuming to allocate time at the end of the week.

My experience with WorkMax has been great. I have saved much time completing the payroll process.

I like WorkMax for it ease of use and accessibility.

Little bugs come up with Time Editor on occasion. However, these get corrected relatively quickly.

Overall this has been the prefect fit for what we needed to reduce time spent on data entry.

The integration capabilities with Sage300

We would like to see a function that can track changes to time records and the ability to undo them.

The benefits have been fantastic as far as saving time with time entry

It's a wonderful tool for our field employees to record their time each day.

I'm very pleased with the software and don't have any complaints

The best thing about the workmax program the customer service has been easy to work with and have made working with the program more user friendly. Anytime we have had an issue they have been eager to help and get it corrected to work for our needs.

The fact I can see what my team have been working on. The reporting feature works well. The accuracy of time reporting when I need to compare time worked. And on what Project.

The only item that is rough is at times it takes a while for the clock in to actually kick in. It will say processing for a few minutes then clock in.

Our employees are able to clock in and out from anywhere/ geo location helps keep honest people honest. The onboarding was quick and easy. The team worked with our IT folks to make sure our IT team was able to put the proper safeguards in place for our business.

The fact that everything is online not and I do not have to be at my desk to check time or correct hours is a big plus. It so so much easier to use than the previous product. WorkMax calculates the OT and takes out lunches automatically at batching which had to be done manually in the desktop version.

I have not run across anything yet. We have no complaints from anyone in the field either.