Workpop is a cloud-based recruiting and applicant tracking solution for small, midsize and large enterprises. It is suitable for various industries including food and beverage, warehousing and distribution, retail, education, hotels, fitness, health, sales and entertainment. Primary features include applicant sourcing, applicant tracking, social recruiting, candidate engagement, candidate management, onboarding and workflow customization.

Workpop has two modules, the Applicant Hiring System and Hiring Essentials. Hiring essentials provides automated screening, ranking, messaging and mobile applications. The applicant tracking system offers a candidate pool along with hiring features. Other features include career sites, team collaboration, data transmission and storage and data recovery. Mobile applications for Android and iOS devices are offered.

Workpop is available through monthly and annual contracts. Support is provided via email and over the phone. Other help options include an online help center and community as well as live chat. 



48 Reviews of Workpop

Overall rating

4.79 / 5 stars

Filters:

Showing 1 - 20 of 48 reviews

August 2018

Javier from Sardis Chicken

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

1 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

Great Job Board!

Pros

Sources from multiple outlets + diverse candidates.

Cons

Repeat candidates show on other locations; which confuses us when screening.

April 2018

Nicole from Grove City Optical

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

April 2018

Needs improvement

Pros

Super easy for set up and to use. It took no time at all to get going and have all of us in the office on the same page

Cons

The website is sooooooooo slow. And when it does kick back in it never takes me back to the page I want

January 2018

Stefan from Brewwings

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

2 of 5

Customer support

3 of 5

Functionality

4 of 5

January 2018

Great software, very $$

Pros

Features and ease of use are great, the messaging and being able to download resumes. Software is great.

Cons

The cost is really high compared to other similar services, having to pay sparks and not seeing the results on the increased payment is disappointing as well.

January 2018

Kari from Suburban Plumbing

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Work pop is an excellent way to find new employees!

Pros

This program has a very simple layout, and is also very easy to navigate through. I like that it emails you to notify you when you there are new applicants. I also like that you can download full resumes

Cons

The website is very slow and glitches at times making it very frustrating to use. I don't like when it does not direct me back to the page i would like.

January 2018

Michael from Cafe Gratitude Venice

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2018

workpop has been awesome so that we can go paperless as well as being able to onboard via email.

all good with me! At first I found it a little hard to navigate but now I find navigation good. I can't complain at this point and it is hard for me to think of a major improvement I could offer at this time.

Pros

everything all in one place. I hate having paperwork taking up valuable space. This software takes care of that problem. I also love that we can onboard via email and have all this done without having the employee take up management's time with them being onsite.

January 2018

Tina from Z-Golf Food and Beverage

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

Great customer service, flexibility and customizes to your needs, results are immediate.

huge increase in applicant responses and no more paperwork for new hires,

Pros

The high quality of applicants, can customize to your business and needs. The level of customer service is outstanding.

Cons

Filtering for employee database, keep having to reset it after viewing a record, would rather like to be able to set and retain setting

January 2018

Michelle from Giant Eagle

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

Brought in more applicants than more expensive web sites.

I get a lot of applications and they are a great fit for the retail industry. With other web based companies we would get plenty of applications, but would either not get phone calls back or they were looking for something different. I feel like we paid for services that were not really tailored to our industry.

Pros

I like that it is so very easy to use. It is so nice to have the app on my phone so when I am not working I can reach out to an applicant quickly to confirm my interest and let them know I will be reaching out to them when I get back to work. I feel it keeps me from losing a qualified candidate that is looking for a response.

Cons

My only con is that the Web Site works a bit slow. I can not say for sure it is all the web site and not possibly my computer, but it takes a bit for things to load. The app is faster, but for typing purposes I prefer the web site. As I type on the web it takes a bit of time for my words to appear and I am not the fastest typist.

January 2018

esther from Beer Belly

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

5 of 5

January 2018

made hiring easier

we have hired some great employees through workpop, many of which are still working with us.

Pros

i like the featured and function which allows more applicants to view our listing and apply. It is the easiest hiring software that i have used.

Cons

the mobile app is a little glitchy. also, i wish there was a way to pay for the services only when we are using it, instead of a flat fee charge, even in the months we are not using the services.

January 2018

Josh from CGRG

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2018

Straightforward. The recent software update to the dashboard was nice

Pros

Dashboard and functions are easy to use and straightforward. The additional of notes on the dashboard was a huge help. It allows us to take notes on applicants without forgetting who is who

Cons

Prior to the update I felt that the dashboard could have been better. It was refined and cleaned up which makes using easier. Resources should be more apparent

January 2018

Amanda from The h.wood Group

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

January 2018

user friendly and draws many applicants of all backgrounds

Pros

Workpop is very user friendly and a great program that out reaches to all people close to our location and with the best matches that we are looking to employee.

Cons

Workpop is a little expensive for posting each job. We also wish that it did not allow applicants to apply for more than two of our job positions. Many applicants seem to apply to all of them even though they are not qualified.

January 2018

Hollis from The Melting Pot Spokane

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Workpop will take my business to the next level with their digital HR management and hiring tools

Pros

Easy for me to use, everything in one place. I received lots of applicants for the jobs I posted.

Cons

Most of my team members found it not so easy to use, they had problems uploading pictures and documents. Most of them found it odd that their main home page when logging in to workpop is jobs and job searches, not their HR page. I have still not hired anyone through workpop, anyone I messaged through the site never responded back to me.

January 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2018

We have added this product to aid in finding and hiring great candidates

Pros

I like the advanced technology angle. This is easy to use similar to social media sites and it integrates well with other open API platforms

Cons

It is easy to work around which I had hoped wouldn't be the case. It is challenging to lock out some things and this allows hiring managers to not do their due diligence in hiring the best candidate

January 2018

Tracey from Beverage Distribution Center Inc.

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

January 2018

Receive candidates daily, way more than I used to!

More candidates and great ease of use!

Pros

Modern and easy to use, love the chat feature with candidates as well as with customer service (whenever it's available) and that the candidate can choose their availability. I'm also glad you've added the Applicant Questionnaire feature which is very helpful!

Cons

I used to not like that I didn't get emails for every applicant that applied like my last job board, but now I'm glad to not have my account flooded with emails! I wish you guys would add an applicant database where we can search for applicants, then also for when we have an applicant call for a status and they do not remember which job they applied for.

January 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

very good

None yet.

Pros

The software is very easy to use and navigate around. Posting a job is very simple and keeping track is too. Customer service is very helpful.

Cons

The software is great. But it's too expensive, it used to be free and you can make donations and that was great. Our company works with low-income families and it almost for non-profit and it's not an easy choice to spend so much for hiring. I wish we could.

Response from Workpop of Workpop, Inc.

Replied January 2018

Hi there, Thanks for using Workpop and for the positive review! Workpop was built for businesses of all sizes and those smaller businesses with less frequent hiring needs have the ability to pause their subscriptions during the months that they are not hiring. That can be a great solution for those that are price-sensitive. Best, Whitney

January 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

A great way to find employees

Pros

Easy to navigate and use; intuitive. Set up templates were easy to follow. Follow up process was candidates flowed nicely.

Cons

The cost of the product or service. Not much use once we found the employees we needed. Keeping use of the software was not economical.

Response from Workpop of Workpop, Inc.

Replied January 2018

Hi there, Thanks for your review and for using Workpop! We're glad you found it easy to use. Regarding costs, we know that not all businesses need to hire frequently, which is why we offer one version of our product that allows you to pause your subscription anytime and resume when you need to hire. We hope you'll use Workpop again once your hiring needs change!

January 2018

Lynn from State Van

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Nice platform. Easier to use than most other portals.

Pros

The ease-of-use, user experience, casual and straight-forward process. The messenger is very helpful, as well.

Cons

Difficult to differentiate between applicants when posting for more than one job. Would be better if it had a improved filter process

Response from Workpop of Workpop, Inc.

Replied January 2018

Hi Lynn, Thanks for hiring with Workpop - we are glad to hear that you like how easy it is to use and how our in-product messaging tools makes contacting applicants a breeze. Our filtering tools are quite useful - you can sort and filter by distance from workplace, shift availability, experience, education and more. However, you're correct that applicants are categorized by the position they applied to, not put into an overall pool. You can easily search for them within each job using the search bar at the top. Hope that helps. Whitney

January 2018

Liam from Truffl

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

We had an incredible amount of well-qualified applicants apply within a few hours!

Pros

We enjoyed using the simple interface and the ability to message applicants within the software. I really enjoyed being able to look through candidates and label them as approved and denied. It allowed us to look through the candidates quickly. The software was such a huge help for us during the hiring process and we will use again.

Cons

We wish we could use it longer! The software was such a huge help for us during the hiring process and we will use again.

Response from Workpop of Workpop, Inc.

Replied January 2018

Hi Liam, We're glad to hear that you've found great applicants via Workpop, and we look forward to you continuing to work with us when you need to hire next!

January 2018

Jennifer from Visions Treatment Centers

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Awesome site, great results!

Pros

I love how you are able to communicate with applicants through the site, the ease of navigation and the platform is very user friendly. I have found some of my best employees through work pop

Response from Workpop of Workpop, Inc.

Replied January 2018

Hi Jennifer, We're thrilled to hear that you've enjoyed using our user-friendly messaging system. We're glad to help you continue to hire!

January 2018

Sarah from Argyle Event Staffing

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2018

WorkPop is easy to use and has helped bring in great candidates

We have found numerous qualified candidates for both our field staff and office staff. Thanks!

Pros

I can contact the candidates using a messenger app that is easy to use, great for scheduling interviews, and there is a great pool of people to choose from.

Cons

You have to copy and paste the email address when contacting a candidate, it would be easier if it was a link that set up the email. Also, there is no standard formatting for the phone number and sometimes it is hard to read with all the numbers together.

Response from Workpop of Workpop, Inc.

Replied January 2018

Hi Sarah, We're glad to hear that you've had a great experience with Workpop and that you've noticed how easy it is to use. Regarding contacting candidates, there is no need to copy and paste an email address since you can message candidates directly from the platform with one click, and they'll receive the message simultaneously via email, text message and a notification on Workpop. It's a much more effective way of communicating than finding their email address and sending them an email outside of the platform, plus it keeps all the messages and communication in one place. Hope that helps!

November 2017

Bernard from Chateau Staffing

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

Excellent Service, Great Platform, We couldn't done it without Workpop and customer support!

Many sharp on-call employees for our Event Staffing and recruitment business!

Pros

Choice and amount of applicants we can handpick and potentially hire.
Better than Craiglist, Zip Recruiter and others..

Cons

Nothing particular or bad to say or bothering to mention cause they are very helpfull and keep making it easier and user-friendly.

Response from Workpop of Workpop, Inc.

Replied November 2017

Thanks for your review, Bernard! We're glad to hear that you've had a great experience with Workpop, especially our stellar customer support team.