All Workstars Reviews

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User Profile

Dawn

Verified reviewer

Hospital & Health Care, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2018

Affordable, customizable web-based tool to support employee engagement

We were able to quickly launch a customized program without investing internal IT resources into developing the solution.

PROS

This low-cost, web-based employee recognition program is intuitive and easy to navigate both for end users and program administrators. Easily compliments a robust employee recognition strategy by offering leaders, managers, and staff an additional venue for sharing and receiving recognition. Recognition is linked to specific behaviors that demonstrate and exemplify company values and service standards, which serves to sustain an organizational culture. The program also facilitates and encourages peer-to-peer recognition and team-based recognition. The layout resembles popular social media websites so navigation is intuitive and no user training is needed. Ease of use supports rapid adoption. The ability of users to customize profiles with gender-neutral avatars or profile photos allow staff authentic self-expression and supports diversity, equity, and inclusion in the workplace. Translation services allow users to further customize their experience. The technology is reliable and we rarely experience technical issues (which are always minor). When users request service, support is always impressively responsive.

CONS

This software can help sustain an organizational culture but isn't a comprehensive solution to employee recognition. Organizations that don't have other recognition tactics already in place or launched alongside this program risk disengaging employees. Recognition efforts still need to be reflective of the full range of staff needs but this program certainly helps meet the need for a public venue to recognize and connect staff across an international organization with a large geographic footprint.

Vendor Response

Thanks for taking the time to leave this great review, Dawn. Enabling organizations to launch a recognition and rewards program that fits their objectives is key to us - and without the need for extensive additional development time or onboarding support. If employees would like some extra help in navigating Workstars, we have just launched a suite of explainer videos which they can access at any time, including on how to set up their profiles, send their first recognitions and pick the perks they'd like to receive!

Replied July 2022

Kevin

Financial Services, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2021

An easy-to-use and affordable platform

Workstars is wonderful. Onboarding was a breeze. The only issue I've encountered is the time zone difference between us and their team, so customer service is not always easily accessible.

PROS

I love that the platform is focused on peer to peer recognition; the first thing you see when you log in is your recognitions wall and you can recognize your peers so easily.

CONS

I wish there were more notifications or summaries; maybe notify users when someone in their department gets recognized, or send out a weekly summary with some recognitions from that week.

Reason for choosing Workstars

Price point, and functionality. It was cheaper per month, and it did what we were looking for.

Vendor Response

Thanks for your great review, Kevin! Glad you like the focus on peer-to-peer recognition too and being able to quickly see all the activity in your organization. You'll be glad to know that we now have a US support covering all time zones.

Replied July 2022

Nathan

Business Supplies and Equipment, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed September 2022

That other new thing that Marketing/HR is doing...

Engaging, seems to help turn the gears.

PROS

I thought this was going to be a simple email to disregard. Nope. Other employees started using the system and it grew and grew now just about everyone in the office is using the platform to recognize each others accomplishments. GOOD TO GO TEAM!

CONS

-- Initial User Setup is bulky -- SSO is +/- not 100% -- Small footprint for deployment and use. -- Data is secure and tabled for access.

Becky

Hospitality, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

Great Product!

Workstars has given Onyx employees a fun and interactive platform to celebrate our colleagues’ success, and that has been invaluable to our work culture. Implementation could not have gone any smoother. The support team is always timely, friendly and helpful. Workstars is a great tool for the HR professional’s arsenal.

PROS

Very easy to set up, use and maintain; Our employees love being able to give peer to peer recognition to each other.

CONS

The only suggestion would be the search function is based on last name. Being an international organization, many of our employees have multiple last names, so it can be difficult to find someone. I would like to see an option to put in any part of the name and search that way.

Reason for choosing Workstars

The international options with recognition. We have employees all over the world and wanted a company who can offer great recognition options for them too. Many of the other companies are US focused.

Vendor Response

Thanks for your great review, Becky. We love to hear that employees are enjoying giving recognition to their peers and the positive impact that's having on work cultures. We also love feedback. We have just launched our new recognition search tool which makes it easier than ever to find a colleague you'd like to recognize. The search tool will automatically display colleagues who you recognize most frequently or those closest to you within the organization, and you can now search using their first or last name too. We also love feedback. We have just launched our new recognition search tool which makes it easier than ever to find a colleague you'd like to recognize. The search tool will automatically display colleagues who you recognize most frequently or those closest to you within the organization, and you can now search using their first or last name too. Thanks, Workstars

Replied July 2022

User Profile

Eliza

Verified reviewer

Human Resources

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Easy to use, intuitive software with intelligent recognition features

PROS

The recognition software is intuitive and intelligent, offering enterprise-style features at a low per-employee cost. It is simple to launch and easy to administer with a suite of integrations to manage data directly from your HR database or publish recognition through Yammer, Chatter or Slack channels. The focus on recognition, not financial reward, takes the pressure off budgets but if you do want to add rewards to your program, the financial management is transparent, allowing you to easily track spend. Manager Perks are a great feature, allowing you to give out personlised low-cost 'perks' to keep your recognition program fun and engaging. Reporting is one of the standout features of this software, with useable insights delivered dashboard style. Reports roll up from an employee level to give team insights to managers and detailed analysis to directors. Overall, outstanding software that is flexible and delivers great recognition features without a big price tag.

CONS

A couple of the set-up steps could be simplified, something I understand is being addressed in future versions.

Matt

Staffing and Recruiting, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

Workstars Review

The support team who set the account up with us has been really informative and helpful from the outset and throughout all changes and upgrades, really made this is a pain-free process - which is atypical when it comes to IT projects in my experience. We enjoy using it, and although it's pretty basic is suits our needs and has a non-corporate feel which is great. it's "Nintendo Wii" as opposed to "Microsoft Windows" - I like that.

PROS

ease of use, playful nature, relatively easy to download reports.

CONS

Some selection drop down counter intuitive ( hard to locate staff names when adding the hiring manager unless using surname first or exact spelling etc) Some reports show info that' slightly confusing (% of team recognised shows a person "filling up" as i recall, never quite got this one

Reason for choosing Workstars

Basic nature, fun, ease of use, good implementation via support team- trusted the product and wasn't oversold at any point.

Vendor Response

Thanks for your great feedback, Matt. We have just launched our new search tool which makes it easier than ever to find a colleague when giving recognition, building your team or searching for a profile page. The search tool will automatically display colleagues who you recognize most frequently or those closest to you within the organization, and you can now search using their first or last name as well.

Replied July 2022

Abhinav

Information Technology and Services, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed June 2022

Everyday is a Bonus Day with Workstars

Overall I love Workstars and every week I like giving rewards to all my friends who helped me in my work and more than that love to receive rewards in return. It's an amazing tool and every company must use it to engage their employees more in work that could reward with small gifts other than salary.

PROS

Worstars provides a great engagement to employees with its micro bonus points which can be converted into amazing rewards. I love the way we can recognize colleagues' efforts with it and reward them for the same.

CONS

It would be great if we can do more analysis on Workstars as it captures lot of details regarding employee work and achievements if companies use this data more efficiently it would be helpful in various decision marking processes.

Sally

Real Estate, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2021

Workstars is a great platform for recognition of employees

It's a really great program, that is easy to use. It's easy to set up your profile and its visually, very appealing.

PROS

I think Workstars is really a fantastic platform for recognition of employees. The program looks great and it's nice to be able to set up your individual profile yourself. What's really great about Workstarts is that you are able to see your whole team as a Manager and keep track of how well everyone is doing and also the recognition that they receive and this can be used as part of their performance reviews. It's also great that this recognition is visible across the whole company and I feel that this makes that recognition even more valuable to the employees that receive it.

CONS

I love the look of the software, but most of all, I like that fact that I am able to see all the recognition that my team gets and keep a track of this. This will be vital when it comes to doing annual performance reviews and appraisals. I think it will also provide for a bit of healthy competition between team members.

Vendor Response

Hey Sally, thanks so much for your review. It's great to hear how helpful Workstars is for managers to see how their teams are doing in terms of giving and receiving recognition, and how that activity can feed into wider business activities too.

Replied July 2022

cristina

Hospitality, 201-500 employees

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2021

Great tool!

PROS

Its really very easy and fast to use. Just look for the one you want to recognize + choose the topic + write some words + submit! You do not need to spend many minutes to recognize your team members.

CONS

I am missing the possibility of search my team order by alphabetical order, for example. I would like also having optional the comments once you recognize someone (50 characters is not too much to fill, I know, but sometimes its not needed to dedicate some words to that one) Finally I am missing additional rewards, I have 5 or 10 but additional amounts as 20 or 25 should be considered. Maybe an option to write the amount manually would be nice to have.

Vendor Response

Thanks for taking the time to leave a review, Cristina! You can search team members alphabetically by their surnames already as well as searching for their name directly. Your program admin will be able to create new reward values too :)!

Replied April 2021

User Profile

David

Verified reviewer

Pharmaceuticals, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

First time user, pleasantly surprised admin

I have been pleasantly surprised by the ease of use, set up and personation of the product with MURR. I have created, purchased and used sever in my career. None compare to the product and or service provided by Workstars.

PROS

The ease of set up and integration of our branding within the look and feel. This has been key to initial buy in from the team leads and managers during the soft launch.

CONS

Management here like personalization and the lack of ability to have "MURR" branded badges and or buttons for awards.

Reason for choosing Workstars

I have worked with several providers in the employee recognition arena. When I pitched one at MURR I needed to also have several other options (Workstars was my initial choice), after several Zoom meetings we got a meeting with Workstars. The University uses a competitor for another division; the price point, ability to work with us on integration and support was key to choosing Workstars.

Osvaldo

Information Technology and Services, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Buen producto.

PROS

Es un aplicativo intuitivo, facil de implementar y mantener, su variedad de herramientas cubre la mayoria de los requerimientos.

CONS

Aun le hace falta mejoras al buscador que tiene la base de datos.

Jim

Pharmaceuticals, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Shout out review

Positive

PROS

Simple system to use, with recogition being a key benefit for all employees. It has a few drawbacks principally the requirement to complete user survey on entry to the system - this would be better to be done after using the system.

CONS

Reminders about reviews every time the system is accessed is off putting.

Kara

Hospital & Health Care, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2021

Great tool for workplace appreciation

Great experience, great software, great company!

PROS

I really like how easy it is to train people to use this software, and it's a great tool for promoting goodwill across our organization. I am easily able to look up my teammates, tie my appreciation to a workplace value, and share my recognition with their manager.

CONS

I wish the data reporting was stronger in terms of aggregate data analysis. There is more I'd like to do with the data.

Vendor Response

Hi Kara, thanks so much for your review. It's great to hear how Workstars is helping to promote goodwill across your organization!

Replied July 2022

Diego

Retail, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Excelent recognition software for companies

I have been engaged both giving and receiving recognition to my teammates, I also make the company feel more integrated: I recognize people from India, England or Brazil being far from them and still get to send a friendly "give me five" or thumbs up. It really cool.

PROS

It is very easy to use, has many features that we have been implementing on the company, like perks, workstars card, etc.

CONS

Not much, some times the login with our onelogin solution does not work as expected, but I thing is an issu with our systems.

Vendor Response

Thanks for your great review Diego. Awesome to know you're finding Workstars and that the recognition process is an engaging one for you and your teammates - wherever they're based!

Replied July 2022

Richard

Individual & Family Services, 1,001-5,000 employees

Used less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Why like Workstars

I'v had a great experience with Workstars, this was the first time I was introduced to this through any company, It has given me confidence to want to always do better on the job , as well as to give other co-workers appreciation.

PROS

What i liked most about this software is the easy navigation, and the ability to allow me to choose whom i want to give recognition. Its also great when you have perks that your trying to choose from, because your offered a variety.

CONS

I didn't have any issues with this software, it's pretty easy to use and i don't have anything to compare it to because, most jobs I've worked don't have anything like this which would be great if they had.

Vendor Response

Thanks for your feedback, Richard! Great to hear you're enjoying the perks catalogue and that Workstars is really easy to navigate and use.

Replied July 2022

Brian

Information Technology and Services, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed August 2022

Review

PROS

It is a nice thing to have recognition !

CONS

It tries to emulate the facebook user experience and liking comments is a bit bricky/choppy which could potentially be a turn off for users. Notifications are too simple and misleading. One notification encompasses a few different possible actions. [SENSITIVE CONTENT] MENTIONED YOU IN A COMMENT. could mean he liked the status, or replied to the tagging and so on. I would try to configure the layout similar to that of Microsoft teams, even perhaps integrate the both?

Melinda

Financial Services, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Employees love the UX

We wanted a fun and user-friendly platform that would encourage employees to interact with management and their peers. This software was the perfect fit for our size company and required very little time and effort to get everyone set up and trained.

PROS

- Ease of use - Fun and engaging user interface - Frequent updates and enhancements - Timely support when needed

CONS

- Unable to see used spend versus pending spend in budget without having to download report - Names pop-up based on surnames instead of first names

Reason for choosing Workstars

We evaluated our decision based on 1) Best for for our size company 2) Time it would take to implement and 3) Design of UI. This surpassed the other 4 products we looked at and it was an easy decision.

Vendor Response

Hi Melinda, Many thanks for your great feedback - awesome to hear your employees love using Workstars. We have just launched our new recognition search tool which makes it easier than ever to find a colleague you'd like to recognize. The search tool will automatically display colleagues who you recognize most frequently or those closest to you within the organization, and you can now search using their first or last name too.

Replied July 2022

Andrew

Financial Services, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed March 2021

Fantastic recognition platform

PROS

The platform is really simple to use for Colleagues and Line Managers and has a real impact in driving recogntion and colleague impact.

CONS

Would be good if managers could get automatically notified rather than having to manually tag them into recognition.

Vendor Response

Thanks for taking the time out to leave us a review, Andrew! It's great to hear Workstars is driving recognition activity and having a positive impact for colleagues. Managers will get notified automatically when someone within their team has either given or received a recognition!

Replied July 2022

ben

Retail, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Brilliant

A lot of morale boosts, alot of staff wanted a place to give their praise etc, our previous recognition software was very clunky and hard to use. This has helped the less technologically able bunch and the customisation of avatars is nice to see too its quirky.

PROS

It has been a success for all employees, our shift has been crying out for something like this for years and since it has been implemented it has been a very useful tool.

CONS

I feel there is a lot of potential with the software, there is so much I feel could be added and there a few things that are clunky to use but, I dont see any other service working this well and easy to use. :)

Beth

Hospital & Health Care, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2022

Great morale booster

I enjoy the morale booster and the opportunity for comradery

PROS

Ease of use. Allows managers and colleagues alike to recognize their co-workers and tell them in a public setting how valuable their service is

CONS

I have limited access to workstars, so I don't really have any cons

Samantha

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

The Workstars product was the perfect choice to meet our recognition and engagement needs.

PROS

The technology is user friendly, fun to navigate and easy to adopt. Our employees have commented that it has been fun and has not added any extra work to their day. As a leader, the program has wonderful analytics and reporting capability that allows me both a bird's eye view and necessary details to measure the successes and tell the story of our recognition and engagement needs. The team at Workstars has been committed to our success since day one. Their commitment and customer service has been extraordinary! I highly recommend Workstars.

shaun

Computer Software, 5,001-10,000 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2021

Bring your team and company together with Workstars

SSO fails almost everytime I go to access from a browser bookmark, a simple refresh does resolve the issue - but nicer to make it seemless ...

PROS

As a team manager in a fully connected world, how can you operate not knowing who in your team is doing well and who is not? The insight and emotional support this tool can give to people should not be underestimated.

CONS

I would like more insight on the stats, timeline on when this is being done, is it reactionary or being performed every friday at 9am. There is more underlying value the product could give to help insight to employees and assist managers over time (across teams, regions and other like companies)... help us retain staff etc! :)

Vendor Response

Thanks for the great review, Shaun. It's always amazing to hear how impactful Workstars is for managers and their teams. Keep an eye out for future updates - we're always working to make Workstars even better!

Replied April 2021

Zoe

Information Technology and Services, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Amazing service

PROS

Workstars is so user friendly, it was very easy to implement and the level of service we receieved was exceptional.

CONS

Some of it needs to be a bit more customisable, e.g. the ability to search by first and last name

Vendor Response

Thanks for your amazing feedback, Zoe. We have just launched our new recognition search tool which makes it easier than ever to find a colleague you'd like to recognize. The search tool will automatically display colleagues who you recognize most frequently or those closest to you within the organization, and you can now search using their first or last name too. Thanks!

Replied July 2022

Tim

Hospitality, 5,001-10,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

Workstars helps make stars at work

My overall experience of working with Workstars is that it makes going to work fun for evreyone !

PROS

I think this software is really easy to use

CONS

I really did not find any cons to using this software

Cynthia

Health, Wellness and Fitness, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed March 2021

Great way to boost morale

My overall experience is good with workstars. I enjoy the perks and sending/receiving acknowledgments.

PROS

I like that employees can send each other acknowledgements, but also that management can send perks out to employees.

CONS

I wish there was more interaction on the website. I think adding emojis, memes or gifs would make it more interesting.

Vendor Response

Thanks for your review, Cynthia. Great to know Workstars is supporting morale in your organization! We love emojis, memes and gifs too - so much so we released an update not long ago meaning you can now use them to react to recognitions!

Replied July 2022

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