--- title: "WorkStory Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of WorkStory. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if WorkStory is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/workstory-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Performance Management System Software](https://www.softwareadvice.com/hr/performance-review-software-comparison/) / [WorkStory](https://www.softwareadvice.com/hr/workstory-profile/) / WorkStory Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/workstory-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/workstory-profile/alternatives/) # WorkStory User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 102 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.8/5 - Value for money: 4.6/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 62 reviews (61%) - 4 stars: 29 reviews (28%) - 3 stars: 11 reviews (11%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Nice tool saving time by regularly sending surveys about employee performance, allowing giving feedback to employees quite easily, with privacy options to make it anonymous or visible. - I thought it was a great way to keep track of performance throughout the year. As mentioned above, I would recommend including project specific questions so there's a record of more concrete things that went on. - A particularly impressive feature is the granular control over anonymity. ### Most mentioned cons - No other software that I found had a trial available and we don't have the time or budget to invest in something that ends up not being useful for our organization. - Also had some issues with Slack integration. - too many emails and not very good questions ## WorkStory customer reviews Showing reviews 1-25 of 102 (page 1). ### Great 360 performance review software - Overall rating: 5/5 - Reviewer: Rafael Orlando R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. WS allows us to provide specific, actionable feedback to our teammates. Managers and their team members are able to have deeper conversations by both working off of the same, objective data provided by the team members' peers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Being able to have teammates be consistently reviewed by their peers every week by asking simple, specific questions, has made our ability to have detailed, objective performance reviews with teammates at any given time a key value addition to working on our teams. #### Cons It does not yet have the ability to be customized with company colors. I have requested a couple of custom features (which the WorkStory team is implementing on adding as I type). #### Reasons for choosing WorkStory Pricing and review focused software. #### Vendor response Thank you Rafael Orlando for taking the time to provide us with a review! We love that you're taking full advantage of the process - having team members evaluate continuously so that you can provide objective reviews at any time throughout the year. As mentioned, we're continuously working to improve based on feedback like this so that we can provide the best possible experience for our customers. Replied September 2022 --- ### breath of fresh air - Overall rating: 4/5 - Reviewer: Joseph B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Before WorkStory, completing annual performance reviews was drudgery. WorkStory is a "breath of fresh air" from the traditional performance review process. Their onboarding process was also excellent, coming directly from one of the founders. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Their common sense approach has made the performance review process magnitudes easier and less stressful. Their chat/email integrations streamline the process. Connecting WorkStory with Microsoft Teams was a breeze! #### Cons With their chat integration (MS Teams), you answer a question and then it's sent and gone, into the void of their cloud. It should be easier to review what was sent or to make corrections after the initial question was sent. So, I'm supposed to log in through the web to do this? There is an option to "Sign in with Google" but no SSO/OAuth option for my work email? #### Reasons for switching to WorkStory Costs and drudgery. Other platforms exemplify the drudgery of doing performance reviews. WorkStory solves the problem. #### Vendor response Thanks so much for taking the time to share this Joseph! Glad to hear the integrations and overall approach have made the review process easier. That’s exactly what we’re aiming for, so it’s great to see that coming through in your experience. On the MS Teams feedback flow, we try to focus on quick in-and-out and then allowing you to take other, more complex, action as needed directly in the platform. Also appreciate the note on SSO/OAuth. We hear this often, and it’s something we’re currently building toward...expanded SSO options are on the way to make access easier for teams using different identity providers! Thanks again for the feedback and for being part of WorkStory. If you ever have suggestions or questions, we’re always happy to connect directly! Replied March 2026 --- ### workstory review - Overall rating: 3/5 - Reviewer: Liberato C. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered not great. too many emails and not very good questions #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros it's great to get reviews from your performance #### Cons the fact that I can see who reviewed me prevents people from giving a real review. the whole point is to give a honest review of others anonymously. #### Vendor response Hey Liberato thanks for taking the time to share your review. Happy to hear that you're a fan of receiving reviews on your performance. When it comes to receiving that feedback, you can actually choose if you'd like to share it directly or not, allowing team members to be more or less constructive if they'd like to be. As for the emails and questions, all of that can be adjusted! Just contact your team administrator and they can help to make the necessary adjustments. If you'd like to discuss further or have follow up questions, please feel free to reach out! Thanks again for the review! Replied January 2025 --- ### Quick Reviews That Add Up Over Time to Make an Impact - Overall rating: 5/5 - Reviewer: Aneta G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall experience has been positive, especially due to the platform's simplicity and ease of use. I like how the short, frequent reviews build over time to create a more complete picture of performance. While the volume of requests and occasional integration issues can be a bit frustrating, the core functionality works well and helps make feedback more continuous and meaningful. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros The platform is very user-friendly, with a clean layout that makes navigation simple even for first-time users. I appreciate how it streamlines the review process without feeling overwhelming or time-consuming. The prompts are clear and helpful, which makes it easier to provide thoughtful and meaningful feedback. #### Cons One downside I’ve experienced is the high volume of review requests, which can feel overwhelming to manage and may lead to notification fatigue, making it harder to give each request proper attention. Also had some issues with Slack integration. #### Reasons for switching to WorkStory We switched to WorkStory mainly for its Slack integration and the ability to provide quick and ongoing feedback. #### Vendor response Hi Aneta, really appreciate the thoughtful review. Glad to hear the platform has been easy to use and that the prompts are helping make feedback more meaningful. You’re absolutely right about the volume early on—there’s typically a higher level of activity at the start as the system builds a baseline. After that, requests naturally space out and become more lightweight over time. That said, getting the cadence right is important, and we’re always happy to help fine-tune it so it feels helpful, not overwhelming. Thanks again for the feedback! Replied March 2026 --- ### Wonderful Easy Approach to Employee Performance Feedback - Overall rating: 5/5 - Reviewer: Stacy W. - Verified reviewer: Yes - Industry: Government Administration - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far, I've just participated in the free two week trial of the WorkStory software. However, that in and of itself is a huge feature. No other software that I found had a trial available and we don't have the time or budget to invest in something that ends up not being useful for our organization. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the "hands off" approach to performance evaluations. I also like that the software is designed to provide continual feedback, not just once a year. #### Cons I don't have any "cons" about WorkStory. I am looking forward to learning how to utilize all of its functions and reporting capabilities. #### Reasons for choosing WorkStory Free two-week trial, pricing, availability of AI usage #### Vendor response Hey Stacy, thanks so much for the thoughtful review! We’re glad the hands-off approach and continual feedback model are working well for you. Let us know if we can help as you dive deeper into the features! Replied August 2025 --- ### Insightful Questions, But Be Prepared for Volume - Overall rating: 4/5 - Reviewer: Matthew S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The platform offers a strong and varied selection of questions that cover a broad range of topics, ensuring that users can gather comprehensive feedback or share detailed thoughts. A particularly impressive feature is the granular control over anonymity. The ability to pick and choose the specific level of anonymity for each review or response is incredibly valuable, as it allows users to provide honest feedback when necessary while maintaining transparency or identity when appropriate. This flexibility significantly encourages more open and useful participation. #### Cons The high volume of questions coming through daily was a challenge. The sheer quantity sometimes felt overwhelming, making it difficult to maintain focus and diligence. Related to this volume, I found it often challenging to provide unique, thoughtful comments that were distinct from previous answers, leading to repetition and potential review fatigue. #### Vendor response Thanks so much Matthew for the thoughtful review! Really glad to hear the anonymity controls resonated with you...that's something we put a lot of care into because we know how important it is for getting genuine feedback. Your point about question volume is super helpful. For most teams, during the trial period, they'll elect to have the questions sent much more frequently than would be typical, to get a quicker sense of the platform and it's benefits. Even so, we definitely don't want people feeling overwhelmed, so this is great for us to keep in mind as we improve things. If you ever want to chat more about your experience or have other suggestions, we're all ears! Thanks again. Replied November 2025 --- ### Workstory review - Overall rating: 5/5 - Reviewer: Miłosz N. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I really like the tool, it looks like performance review process will be easier this year comparing to previous ones, when I spent more than a day to write reviews about other employees and myself. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that my feedback about employees is gathered in small parts. Every time, I answer to specific question, so I assume it will be more helpful for managers at the end. The tool is very easy to use, its configuration is simple (I set up integration with MS Teams). #### Cons The only thing I found currently is that the notifications of new goals specified in the systems are not send with an email or Teams message. But that's rather a minor issue. #### Reasons for switching to WorkStory This was a company switch, I had no choice. #### Vendor response Hi Miłosz, really appreciate you taking the time to share this, glad to hear the platform has been easy to use and that collecting feedback in smaller moments is helpful. Great callout on the goal notifications as well. Goal requests are sent through integrations like Teams, but updates themselves aren’t pushed as notifications—they’re designed to build up over time and be easily viewed within the platform as part of the bigger picture. That said, this is helpful feedback and something we’ll continue to evaluate. Thanks again for taking the time! Replied March 2026 --- ### Pros and Cons of Workstory - Overall rating: 4/5 - Reviewer: Tobiasz T. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good tool. The Teams plugin is a good idea; it saves time. It would be nice to have an option to remove closed surveys from Teams conversation as an option. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Nice tool saving time by regularly sending surveys about employee performance, allowing giving feedback to employees quite easily, with privacy options to make it anonymous or visible. #### Cons It does not allow for giving feedback via Teams proactively. It would be nice to let's say write @Name Surname and just start writing feedback that would be processed later by AI (categorization, etc.) #### Vendor response Tobiasz, thanks for the thoughtful feedback. I’m glad WorkStory is helping your team save time and gather feedback more easily. Your notes on improving the Teams workflow are really helpful...we’re actively exploring those enhancements. Thanks again for sharing your experience! Replied November 2025 --- ### review of WorkStory - Overall rating: 5/5 - Reviewer: phil B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The experience has been extremely rewarding and our team has really been enjoying the ability to easily provide recognition and feedback. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easiest way to provide feedback and recognition to our team. We have found this to be significantly easier from an adoption standpoint all team members #### Cons As of now there is not anything I can stay that needs to be improved on. I am interested to see how your team handles support along with feature requests #### Vendor response Phil, really appreciate this. Glad to hear the team is finding it easy to adopt and actually enjoying giving feedback...that’s exactly what we’re aiming for. And totally hear you on support and feature requests. We’ll make sure you have a great experience there as well. Always here if anything comes up. Thank you! Replied March 2026 --- ### Helpful tool is getting consistent feedback! - Overall rating: 4/5 - Reviewer: Shamir D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall it has been a great experience! The team has been very helpful and responsive, including providing recommendations and taking feedback. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's great that it is designed specifically to gather ongoing feedback in small snippets. #### Cons At times the use of the tool on the backend is not as intuitive as I would like, making it a little challenging to make changes or to look at the data the way I would like. #### Vendor response Thank you for the review Shamir! We're happy to hear that your overall experience has been great and that the team has been helpful. We love that you're getting what you need out of the ongoing feedback and we'll reach out to make sure you're able to access the data so that you can pull out the most relevant aspects to support your decision-making. Replied September 2022 --- ### Great Product. Easy to Use. Inexpensive. Amazing Support. - Overall rating: 5/5 - Reviewer: Emily Y. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. If you have ever considered 360-degree performance feedback at your organization but don’t know where to begin or haven’t found a tool to help make that process easier then you must check out Work Story. Work Story is an amazing tool that has provided our Agency with a quick and concise way to collect feedback across different raters and different points in time. This is not a clunky, over complicated tool like others I have used and the level of customer service from [SENSITIVE CONTENT] and his team has been unmatched! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Product is easy to use, customizable to your organizations values, competencies and very easy implementation. #### Cons Some areas of improvement would be to weight the feedback so that overall scores are not skewed if an individual rates them self higher. #### Reasons for choosing WorkStory Teams. #### Vendor response Hey Emily, thank you for your review! Happy to hear that you appreciate the customizable aspects of the process, specifically for enabling a quick and easy 360 review system. We totally understand your interest in wighted evaluation and can see how that could help you in the future. We'll be sure to have the tech team consider that in future product discussions. Happy to hear you appreciate the customer service as well! Replied September 2022 --- ### Workstory experience. - Overall rating: 5/5 - Reviewer: luis E. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall the review process has been expedited and much more efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the fact that it is easy to use and it is almost seamless with its incorporation to teams and other software's. #### Cons At the beginning the number of workstory notifications were a bit high but it adjusted over time. #### Vendor response Hey Luis, thank you for sharing your experience with WorkStory! We're delighted to hear that you find our platform easy to use and appreciate its seamless integration with Microsoft Teams and other software. It's great to know that WorkStory has made your review process more efficient. We apologize for the initial abundance of notifications and are glad to hear that this has adjusted over time. We continuously work on improving our system based on user feedback like yours. If you have any other suggestions or need further assistance, please don't hesitate to reach out. We're here to ensure you get the most out of WorkStory. Replied June 2024 --- ### Great platform with some improvements to make it even better - Overall rating: 4/5 - Reviewer: Erica B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Feedback is saved in one place for each personEmail prompts to submit reviews #### Cons The reports were not as customizable as would prefer. I had to copy and paste all the comments for each review into notes. It would be better if they were automatically included. #### Vendor response Hi Erica, thanks so much for the review! Nice to see that you appreciate the easy feedback collection and the fact that users are able to see their feedback all in one place - to make analysis and growth even easier. Very much appreciate your input on the reports. We're constantly working towards improving that aspect of the process and will be sure to take this note into account for future development opportunities. Feel free to reach out to us if you have any questions along the way while using the system! Thanks again. Replied January 2023 --- ### Performance Evaluation in Real Time with Real Results - Overall rating: 5/5 - Reviewer: Heather S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros WorkStory (GetSpeedBack) has been a game changer in improving how our management team is providing constructive feedback to our team members on their skills and abilities. By answering randomized performance questions on a regular basis, we are able to provide support before a skill/knowledge gap becomes a liability and also provide authentic gratitude to those meeting and exceeding expectations, rather than waiting six months to a year to provide formal performance feedback. The software is easy to use, convenient for busy professionals, and was breeze to customize to our needs. Personally, I always dreaded the task of performance evaluations, but with WorkStory I look forward to answering a few questions weekly and using the insights regularly in 1:1 meetings. #### Cons Integrating WorkStory into our business processes was extremely easy. After adjusting some settings, we were able to find a frequency that satisfied our management team. #### Vendor response Hey Heather, thank you for the review! It's good to hear that your team is able to identify and provide support to your team members, more quickly, as a result of the continuous performance management process. You put it best with, "rather than waiting six months to a year to provide formal performance feedback"! That's exactly what we're after. Glad that our frequency settings were able to be customized to fit the needs of your team as well! Appreciate you taking the time. Replied September 2022 --- ### Honest review from an employee whose company has been using this - Overall rating: 4/5 - Reviewer: Naomi S. - Verified reviewer: Yes - Industry: Textiles - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great! Nothing to really complain about #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros I like the kind of questions it asks, the fact that it works with Microsoft Teams, and I especially love the AI generation of summaries - I found mine to be very on point with what my colleagues think of me #### Cons The participation count when it sends me summaries of how much I participated before I can even complete the last few questions #### Vendor response Hey Naomi, thank you for the positive review. We're happy to hear that you enjoy taking advantage of the review process via the Microsoft Teams integration and that the automatically generated performance summary has been helpful! We appreciate your comment about the participation summaries and will incorporate that into future product development discussions. Thanks again and please feel free to reach out with any questions. Replied October 2023 --- ### WorkStory User - Overall rating: 4/5 - Reviewer: Carter N. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. WorkStory is enabling our company to better gauge employee morale. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros My favorite part about the WorkStory is the dashboard that enables me to see my progress and keep track of my reviews (both internally and externally). #### Cons I often get questions about employees that aren't applicable to me at all. #### Vendor response Thank you Carter for the helpful review! The dashboard is central to helping team members better understand their growth over time and we're glad to see you have taken advantage of that! As for the questions about other employees, your manager or system administrator can change your relationships so that you're not being asked questions about others that do not apply. If you have any follow up questions, please feel free to reach out to us! Thanks again. Replied March 2023 --- ### Big Process Improver - Overall rating: 3/5 - Reviewer: Natalie B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros Quick and easy wait to leave and receive feedback. I think this is a huge improvement on our process as a company. Being able to easily leave realtime feedback cuts down on extra information that I need to keep track of. #### Cons The interface can be a little clunky. When a review comes in via email, it is not always clear whether clicking the score will submit the feedback or if it is required to click submit on the window that opens. When in the web application, missed reviews could just show at the top of the screen one at a time without having to open a different page. Would be nice to see some more positive feedback like a colored background on the feedback chart. e.g. scores of 60 or above are green, anything below is orange. To counteract the subconscious assumption that anything that scores below 90/100 needs improvement. #### Vendor response Thank you Natalie for providing your review! Happy to see that our process is an improvement on the standard performance evaluation practice at your company. Really appreciate your detailed feedback on the review steps and dashboard items. We couldn't agree more that visuals, outside of the metrics, are helpful in communicating performance concepts more quickly. We will be sure to bring this into our team's product discussions as we strive for clarity and ease of understanding. Thank you again for taking the time! Replied August 2022 --- ### WorkStory is a no brainer - Overall rating: 5/5 - Reviewer: Caitlin M. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used weekly for free trial - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been so easy, and so impactful! Can't recommend it enough. A very easy way to make a big impact on your performance management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This was the piece that was missing for us in our performance management. WorkStory has made it so easy to utilize the communication platforms we already have in place to implement continuous reviews. This has helped engage employees and ensure that performance reviews are based on facts, not memory. We love it. #### Cons I don't have too much to say here. The team is so responsive, and so far it seems to be working just as expected. #### Reasons for choosing WorkStory Simply, [sensitive content hidden]. He has been such a wonderful partner over the last year+ and I so appreciate his help in navigating getting WorkStory started at Workbox. #### Vendor response Thank you Caitlin for the fantastic review! We're very happy to hear that we're enabling your team to conduct a more continuous review process that facilitates real-time feedback. We're looking forward to assisting the team with their ongoing development moving forward! Replied April 2023 --- ### Workstory Works for me - Overall rating: 5/5 - Reviewer: Dominique P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that you can tailor the questions for each department since each department may have some duties that need to be rated that do not relate to other departments #### Cons It took me a little bit to learn to navigate as an administrator #### Vendor response Thank you Dominique for taking the time to provide us with a review! We're glad that you like the customization options and that they're helping you tie the process closer to the needs of your team. We also appreciate you mentioning the time it took to learn how to navigate the platform. It's very helpful for us to have this feedback as we continually work to improve the experience - hopefully making things easier for you and future customers in the process. Thanks again! Replied August 2022 --- ### Workstory is great and userfriendly - Overall rating: 5/5 - Reviewer: Stefanie L. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience, easy to use, great feedback #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very easy to use and you can give feedback to anyone in the company so it makes you feel heard. #### Cons Sometimes asks to review people you dont work with or questions that I cant really answer #### Vendor response Thank you for your kind words, Stefanie! We're thrilled that you find Workstory user-friendly and that it helps you feel heard within the company. Regarding your concern about reviewing people you don't work with, please be sure to communicate that to your team admin as we can quickly work with them to adjust your review relationships. Thanks so much for being a fan and for sharing the positive review! Please feel free to reach out directly with any questions or concerns along the way. Replied May 2024 --- ### Love the integration of WorkStory! - Overall rating: 5/5 - Reviewer: Brian F. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use and integration with daily workflow in Slack was so helpful for our use case. This enabled our team to use this tool so easily! #### Cons Just like any software tool, sustained use with teams requires commitment but its doable. #### Reasons for choosing WorkStory Affordability for entry level use compared to alternative products along with the minimal amount of work to implement at start was really great with WorkStory! #### Vendor response Thank you for providing your review Brian! Happy to hear that the Slack integration made the process more effective for your team. We strive to make things as easy as possible - especially the onboarding and setup process. Replied September 2022 --- ### Great software! - Overall rating: 5/5 - Reviewer: Rebecah D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The benefits of WorkStory are undeniable. It has enabled our company to do a better job of providing feedback, pointing out areas that need improvement, and giving positive support and encouragement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Workstory is VERY easy to use. Its ability to integrate with Slack makes it even more useful and accessible for our team. I also love that I can learn more about how my team feels about me and my work ethic due to Workstory's rating system. #### Cons Workstory asks for reviews a little too often for me. While it is absolutely important to provide my colleagues with feedback, the frequency of automated review requests can be offputting and overwhelming sometimes. #### Vendor response Thank you Rebecah for the review! Very happy to hear that the Slack integration is helping you to get a better sense of your team dynamic. We can certainly work with you to dial back the reviews as necessary. We recommend reaching out to your team administrator who can help to adjust those. Thanks again for the comments! Replied November 2022 --- ### Great Tool! - Overall rating: 4/5 - Reviewer: Peter C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros integrating with slack and getting live performance reviews is great! #### Cons It seems like the cadence of reviews is pretty high but that may just be our setup. #### Vendor response Thanks for your review, Peter! We're thrilled to hear that you're enjoying the integration with Slack and the live performance reviews. Regarding the cadence, the very first set of reviews will be slightly more concentrated and then from there they should be more spread out - never receiving more than one per day. If you find that they're still to frequent, please check in with your manager or system admin who can very quickly adjust your review relationships and/or their scheduling. Happy to answer any questions on this front if you'd like to reach out to us directly. Thanks again for your feedback, and we're glad to hear that you find our tool helpful! Replied April 2023 --- ### Review of Work Story - Overall rating: 5/5 - Reviewer: Blanca M. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The integration with team and ease to provide answers. #### Cons How some of the questions are worded and that for now they feel very standard and not necessarily accurate for what we do. #### Vendor response Thank you Blanca for your feedback on our integration and the ease of use with Teams! We’re always striving to improve question relevance and specificity to better suit the unique needs of our users. We strongly encourage you to communicate your thoughts on the questions to your team admin as we can work with them to craft more specific questions based on your relationship with other team members. Your input is invaluable to our ongoing improvements. Thank you for sharing! Replied May 2024 --- ### Great tool! - Overall rating: 4/5 - Reviewer: Hiloni A. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The real time update, rather than annual performance reviews. #### Cons How it can impact the performance negatively if not used correctly or ethically. Lots of gaps / opportunities with the tool but parameters are missing. #### Vendor response Hey Hiloni, thank you for the review! Glad you appreciate the continuous approach rather than just relying on the annual review conversation alone. Would love to learn more about the gaps you mentioned around the parameters. There might be ways in which we can work with your administrator to adjust the system to better meet your needs. Thanks again and please feel free to follow up on the conversation directly and simply reach out with any questions. Replied September 2024 ## More reviews [Next reviews](https://www.softwareadvice.com/hr/workstory-profile/reviews/?page=2) --- WorkStory Reviews, Pros and Cons - 2026 Software Advice