The systems solves the problem of reaching referees outside of our business hours more so when we need to do an international reference check. The referee can do it when they have time. You will never regret using XREF. Wow amazing !

I have nothing but good things to say, the ease of using this system, so easy to use, nothing is ever too hard for anyone that works at XREF, you can truly see that people love working at XREF and it shows in their customer service. The product is second to none and i will never use another system. As a recruiter for many years , we never like constantly calling referees who might say they are too busy to talk or just not answer for days. XREF takes away the pressure of trying to call referees and gives that time back to do other things. I just dont understand why you would not want to use XREF. You really feel like you are part of the team. Amazing system/Product and people!

I cant say anything bad about the system.

The experience is positive and one that I would not give up given the many benefits it allows for all stakeholders. It definitely reduces our time to fill given the timeliness of submitting all information.

The software is extremely easy to navigate for all parties; employer, referee and candidates. It provides updates/reminders/customization and visibility on when the references have been completed or if there are delays the candidate can follow up with the referee. The document is easy to read and provides "norms" which is extremely helpful when comparing other candidates responses to the market. The template allows enough room for those who want to respond with extensive answers and provides follow up details of the referee if needed. Given the ease of use the references are produced in a timely way and allows us to progress to offers quickly reducing our time to fill.

There could be the opportunity for further customization however this does not cause any issues for our organsiation.

Positive! customer service has been awesome and the company has shown openness to input and enhanced their platform.

Easy to use and creates an efficiency in my work flow to avoid the back and forth with references.

While it's a fairly straight forward platform there is alot of individual windows that require me to go in and out for each reference on each candidate.

Very easy to use. Great tracking and get notifications if there is suspicious activity, which is a very good feature. Makes life so much easy as a recruiter for me as I don't need to chase the referees.

Too many notifications if a candidate has not responded. Sometimes candidates are contacting their referees to check if they will be okay to provide references before providing their details. I, as recruiter would get uncountable emails saying candidate has not responded. The alerts should be delayed for at least 48 hours and then send them if candidate still has not responded for 2 days or more.

I took time for us to get uptake from the consultants, and we do not use XRef every time, but it is essential tool for us when we are refencing contractors, and high volume roles, not as relevant for our executive search business.

1. Saving consultants time (and hence us money) 2. Turnaround of references 3. Quality of references 4. Pricing model (not Saas)

1. Getting consultants to change the way they work, which was helped by XRef hiring a customer success manager 2. Not having the opportunity to business develop when reference checking