Excellent

UI design Job Panel Network of job openings feed

So far I have not experienced anything I would call a con.

Did I say this company and product rocks yet? I had a VERY dismal time with another job board provider, the account rep had an always full mailbox, the tech team while relatively supportive was not very stellar, and the owner of the company literally yelled at my VP once. The quality of care, product and service and caliber of professionalism at YM cannot be understated. And see above for the amazing customer service. Truthfully, for a nice job board site, you would do yourself a disservice not going with YM (and you will probably get some headaches).

For the software itself, it's very easy to use on both the front and back end. Running reports, helping customers as the administrator is very simple and most of it is out-of-the-box yet customizable to our industry and needs. It is really so easy to do everything I need, including pulling numbers on specific products or users. To post a job on the front end or a resume is incredibly easy as well. I have had no legitimate complaints from customers. Perhaps the best thing about thing about this software though is the customer service. I mean it's incredible on every end and from every angle. We get marketing support, sales support and customer service support for us and our job seekers/job posters. I can't stress enough how awesome the YM Careers team is, especially our account rep Nena. She could not be easier or more fun to work with, she's a fantastic account exec and goes above and beyond all the time!

The things I like least about the software itself is that I cannot find any issues to help fix! I literally have zero complaints--which is weird for me.

Layout of website was good, setup, and eye appeal.

The value proposition of the sales team is lacking.

Like I mentioned above...the customer service with [SENSITIVE CONTENT] is phenomenal. She is always looking at ways to improve our Career Center and sending me webinars to attend to help.

We have been a client of YM Careers (previously JobTarget) for almost 10 years. YM Careers is very easy to use and the customer service is above any other customer service I receive elsewhere ([SENSITIVE CONTENT] is amazing!). I specifically like where we receive an email suggesting that we use a pre-made promotional piece that they send to our employers in the system and elsewhere and usually that same week, we have an uptick in our job postings, which is additional non-dues revenue for us!

There has been nothing that I would change or like least. It really is simple to use.

I have worked with YM Careers for several years now with our Job Board and online Career Fairs. The customer support is excellent. It truly can't be beat. Everyone is super helpful and responsive making it so easy on the client. So many things are completed on YM Careers end so the client can just sit back. The Job Board pretty much runs itself and YM Careers does a great job with marketing and provides the client with great promotional tools. I'm very happy with this company.

I like the ease of use. It does everything that is needed with little maintenance.

I wish it was easier to update marketing content such as ads. Currently this needs to be done through YM Careers and can't be done through an admin portal.

In one word - great! I am confident that my experience is largely in part to the dedication and investment of the Society's assigned Senior Customer Success Manager, [SENSITIVE CONTENT]

Implementing a job board with little set-up time required from the SPR staff was one key motivator in selecting YM careers. However, the YM staff's openness and responsiveness to suggestions and customizations (within reason) are invaluable, allowing the job board to meet the organization's needs. As we know, one size does not fit all.

What I like least are the cartoonish-like suggested marketing emails. However, YM recognizes that style may not fit all organizations and provides content and images for organizations to tailor as needed. So, my least favorite item is not a barrier, as YM has identified an alternative option.

we are a nonprofit organization, and we use the Career Center as a benefit to our partners. Our partners are Engineering companies of a variety of disciplines that are souring talent and recruiting NSBE members. We host a number of events every year. We want to ensure the software is either meeting or exceeding the needs of our partners.

When working with [SENSITIVE CONTENT HIDDEN], she is always so informative and professional, and she listens and understands the needs of our partners with respect to their use of the NSBE Career Center. She assists me in remedying problems; however, she assists me with respect to brainstorming to determine how to meet and exceed the needs of our partners.

Sometimes it takes a long time to implement new project initiatives, but I can say since working with [SENSITIVE CONTENT HIDDEN] she goes and above and beyond with respect to following up with me about the rolling out of new software functionality that is designed to meet the needs of our partners.

Partnering with YM Careers helped us raise our profile to continually become the most invaluable resource to people in our industry. Our Career Center is now a major tool for exposure within our industry. It also allows us to capture more non-dues revenue from member organizations that don't fall within their traditional advertising/exhibition/sponsorship budgets. We're now capturing revenue from their Talent Acquisition budgets that were previously not coming to our association.

The fact that YM Careers runs it's own sales operation and then pays out a royalty to the client, makes this a completely risk-free way to add tremendous value and increase non-dues revenue! It also allows small staff associations to largely "set-it-and-forget-it" once they've determined their market segment and added the appropriate links to their own websites and newsletters.

Even though our AMS is also within the Community Brands family, there still isn't really a true integration with our AMS. New Career Center leads should automatically feed into our AMS, but unfortunately, this still doesn't happen.

What I like most about YM Careers are its customer support services. Our account representative is efficient, fast, knowledgeable, and will assist us with our questions to ensure we got the right solution to our challenges. They even help to anticipate the future needs of our organization and membership, then advise how we can better serve our members with their product services. Truly one of the best customer service experiences I've had the pleasure of working with. It's as if they are a member of our staff!

As a program manager, I appreciate the quality of administrative control that I have behind the scenes. I've been using the product for under a year, yet the ease of use and the quality of support I can provide our users is excellent! Their products are so well-tailored to our industry; we are considering adopting a second service because of the quality and easy-of-use of there products and services.

What I've suggested for future consideration is for YM Careers to consider better integration of single-sign in if we use multiple products. It's a challenge to our members when we have to provide them various usernames and passwords if we were to use different products/services from YM Careers.

We seldom have any issues, when we do they are addressed immediately and resolved.

Ease of use, and provides us with an extra revenue stream.

No problems with this software. It is better than anything we had previously used.

We have been with YM for a long time. We recently looked at what else was out there and chose to keep our partnership because we have grown together! YM remains responsive and are super receptive to our ideas for customization!

We have had the best and most responsive support from our Account Managers and our partners at YM!

Maybe reporting but nothing we aren’t able to work around.

My opinion is highly colored by experience with YM Careers staff - our Customer Success Manager and Customer Service. They are exceptionally good: they have answers, they seem to be good with the employers and understand the concept of customer service. Without that, the best software could be a bust.

The software does its job. If we didn't have validation turned on, I would have no problems!

No easy way to identify a job order to an employer. What's the difference between Item ID and Order ID? I didn't know until quite recently that the purpose of Job Name is to do that.

SIAM has successfully partnered with YM for 13 years on our Job Board. YM upgrades the Job Board site, software, and is proactive with introducing new products. My contact, [SENSITIVE CONTENT HIDDEN], works closely with me to convey new ideas, strategized, market, and offers valuable insight. Most recently SIAM has partnered with YM for our Virtual Annual Meeting (AN20) and Virtual Career Fair. SIAM will partner again with YM for our next Virtual Career Fair in 2021. I look forward to collaborating with [SENSITIVE CONTENT HIDDEN] in the future.

The software is intuitive for all user levels.

I did not require additional training but was offered the resources to assist me.

My experience has been exceptional. Not only does our association have a great partnership with YM Careers but we have a seen a steady growth in our sales since working on a monthly basis with our direct contact at YM Careers. We feel supported and equipped to continue to help our members use this product.

As a partner or YM careers I find the product to be seamless and easy to use. The marketing resources and tools housed in the platform help guide our association to better market the Career Center to our members and provide better service.

Our priority is providing excellent and timely customer service to our members. At times we have experienced delays when it comes to YM Career servicing our members. Better customer service would be helpful to ensure members and nonmembers get the most out of YM Careers.

Mari is a savior and could not function without her!

The filtering, and candidate report were most beneficial to our sponsors

limit of functionality. No bulk download, when viewing resumes, there is no identifier that you already viewed etc.

Very Good.

Easy to use and always innovative with the job board market. Fantastic website and ability to measure success

Nothing Really. I cant see myself using any other.

Excellent! The team of YM Careers is made up of top-notch pros.

EXCELLENT marketing tools for job board promotion

More revenue metrics needed on our business partnership

Wonderful

The ease of use and helpful tools. The customer service is fast and great!

I honestly can not think of any cons. This software is wonderful for our association.

Got off to a strange start, the sales team was a bit hard to follow as to what features are available and how I as the customer make my selections as to what is included and what is not in terms of features. Once I made it past the sign up, all else was mostly smooth. It would have been nice to have been given a comprehensive list of available options with pricing and exactly what needs to be done to implement additional features. We were selling postings with features that we were not aware were not yet set up.

The hands off administration once the job board is set up. The customer service team is timely and helpful!

The Job Board itself is less customizable than I would like, however, it is very clean and modern in both looks and usability so there is less I am seeking to customize than previous boards.

Customer support- [SENSITIVE CONTENT HIDDEN] were great at responding to issues that took place and providing simplified explanations to dashboard/reporting

Certain parts of the dashboard didn't allow for customization, which would've been helpful.

The product is relatively easy to use and to implement for an association.

I wish it was more refined like other products where the postings looked like a profile vs. text.

The YM Career customer service is superb. They provide us with great marketing templates and help us keep up-to-date on current trends.

The YM Careers software is easy to use and implement. As a YM AMS customer this was a no-brainer to add onto our existing services. We can generate non-dues revenue and provide another service to our members.

It would be nice to have more control over the homepage layout and design for those of us that know how to operate our main website.

everything ran smooth until this year

it's pretty easy to use. I like having the ability to approve the campaign each month

we haven't received our payments in several months - why?

The best part of this career center is how specific it is to our field of work. Our members work in K-12 Schools and having a career center that caters to those job postings and job seekers is the best.

The rollout was a little bumpy and I would suggest this to anyone looking to have a career center, but I would suggest that they ask many questions and make sure you understand the features on the back end and front end before you launch.

Our representative, [SENSITIVE CONTENT HIDDEN], is incredibly responsive and great to work with!

Ease of use and how it fits nicely into our website.

There is nothing at this time I would like to change.