What are Youmanage users saying about the software?

Excellent and Easy to Use

Pros

It's very easy to use - user-friendly. It's quite a logical system, very little training is required. Great customer service and the cost is very reasonable as well.

Cons

Would like to see more User Guides for the Performance section.

Recommended Software

We have saved loads of time since implementing youmanage. Employees find it easier to use and can more easily request time off and keep track of departmental leave now we have the system.

Pros

Easy to use and employees find easy to use. Allows tracking of holidays and employee data with ease. Removed my usage of spreadsheets and saves me a lot of time.

Cons

some reports could be better and the absence tracking automatically knowing if an absence was paid or not based on schemes would be better and save time.

User Friendly, Helpful Support

I really like the helpdesk at You Manage - they are always there to help and answer queries pretty quickly too. When purchasing this software, there was no hard sell from CSR, the package sold itself.

Pros

Dashboard gives instant good info Ease of holiday/absent bookings

Cons

Standard reports not great Training records not capable for what we require.

Youmanage review

Our overall experience has been mainly positive. There have been a few issues and we have been frustrated occasionally with some of the programing structures. Our employees are able to book holiday and amend their personal details, which is the basics of what we needed. We still have to hire a consultant to manage our employee queries with Youmanage which is not ideal.

Pros

The reporting function is great - it is so easy to tailor and you can gain some really valuable insights. The landing page is OK, it has helpful boxes in order to quickly view data. The email notification templates are easy to amend. It's really customisable and the user can tailor the system easily, without having to go to the developers. This is great with you have different jurisdictional requirements for logging data.

Cons

The structure of the absence approver hierarchy is complicated. It is based on managers, not on departments which is difficult when there are different managers in the same department and they all need to view each others absence planners.

Peeps HR on Youmanage

Since working with You Manage I have been impressed by their professionalism, their commitment to the safety and security of data, their innovation and have always found them to be accessible, approachable and friendly whenever I have needed something complex explaining, which is often! t

Pros

The granular depth to which it is possible to configure the software, means only those who have the lawful basis to process data can process data, ensuring compliance in line with General Data Protection Regulations. The ability to configure data deletion dates for individual pieces of data not entire employee records, means not having to delete data out manually in order to comply with General Data Protection Regulations.

Cons

The systems capability is enabled by its complexity, sometimes it can be a little too complex for those of us who are less tech savvy, however this has never proved to be a problem, because the team have always been quick to assist.

Great product for small businesses and excellent value for money

It's been an extremely positive experience. The team are fantastic if I need any help they are a phone call or email away and always respond quickly. They review and update the system features when needed and send out helpful guides to explain the changes. I would recommend to other small businesses!

Pros

I can keep all holiday, sickness, timesheets and appraisal/objective information in one place. I like that I can send out important communications through the system and get read receipts, saves on paper and securely storing pieces of paper. You can customise, absence reasons, recruitment and dismissal checklists (and more) to suit your business needs.

Cons

Was a little complicated initially to set up my team and the information I wanted to store. However, I must say that I opted to set it up myself and with a quick couple of phone calls to the team I was set up and ready to go.

Easy to implement and use

Easy to monitor and manage absences. Enabled clear and easy control or staff absences, including ability to manage sickness.

Pros

Really easy to use and easy to roll out to the staff. Made monitoring the calendars really easy.

Cons

As with many automated systems, there are some restrictions and limitations, but I've not found these enough of a problem to stop use of the system.

Great, easy system to use

Pros

Easy functionality, easy on the eye and simple to use. The employee personal details is easily updated, reports for payroll are very easy to understand.

Cons

The new feature to restrict data processing for employees could cause potential problems. IF employees select this then it may cause issues if there is a payroll change thus not showing up on reports.

Great for SME's

Manager's are using it on a daily basis.

Pros

Dashboard gives Manager's an immediate insight to their teams.

Cons

Dashboard search sticks which is a pain.

Very clear to use.

We find youmanage very useful.

Pros

Easy to gain the information that you require. Simple to track staff sickness and holidays and gain reports.

Cons

Could do with some communication tools to message employees directly about their profile etc.

Perfect HR platform solution for us

From our first conversation with Youmanage staff we have been welcomed and supported all the way in. We are after nearly a year still working on adopting all of the available functionality, but we are fully supported throughout our journey. The online help library and support tools are excellent and we get very quick solutions to any issues we raise.

Pros

To be honest the key thing for us as a charity was the price, which is extremely competitive. As we got further into it we also found the functionality was equal to many more expensive platforms. Our HR staff who have used other platforms are impressed by the number of boxes it ticks for streamlining our previously paper and MS office based processes. It save us hours a year just in holiday calculations and the self service element is a boon.

Cons

I'd like to see more options to format some of the forms etc. to reflect our existing documents as there is a cultural change issue in getting managers used to using different formats which don't always seem at first sight to reflect the elements we have developed in house over time.

A good all-rounder

The system has come a long way in the last year, updates to the dashboard and back end have been much more regular and progressive. The support team are great too and I have a good rapport with them. I never feel like I'm asking a silly question, they answer them all with honesty and clarity.

Pros

Good value for money. I like that the software is regularly updated. It's quite flexible to set up the way you want it via the admin settings without having to reach out to the support team.

Cons

Can sometimes be a little tricky to manipulate custom reports. There can sometimes be mismatches or duplications due to tasks carried out by admin vs manager, for example the system does not notify you if you put in an absence record that the employee may already have pending.

Not sure how I managed without it!

Overall very happy with the system, generally very reliable, responsive & cost effective, definitely makes my life much easier so thank you Youmanage

Pros

Central database for employee information across the group allowing records to be maintained/updated & shared where appropriate with ease. Love the planner as able to track staff holidays & absences effectively, negating the need for unnecessary administration User friendly system & Customer Services are very quick to respond to any queries

Cons

Would like to be able to overwrite "other" type absences with holiday records (as with sickness) Would like timings on absence/sickness records rather than just am/pm options System for adding multiple training records is not effective

Youmanage HR from a non HR perspective in an Admin role

Overall its positive, exporting to excel helps, document management is good

Pros

The dash board is useful to see at a glance who is in and out of the office and other key metrics. Also automated emails of who is in and out of the office to key stakeholders is helpful

Cons

Holiday allocations can be tricky especially when dealing with staff on temporary/foxed term contracts

Great Product

We have recommended YouManage to HR specialists and our business contacts as a good tool to have. The support has been great and the system has eased many of our internal functions. Our employees love it.

Pros

YouManage has been amazing for our organisation and the ease it has made on our administration has been perfect.

Cons

The system itself is a bit technical for some of our staff. It's not user friendly to some of them to make changes to the back-office within the system.

Good features and helpful customer service

Pros

It brings lots of HR functions together in one software package and allows Admin users to create bespoke reports

Cons

I will caveat this part by stating that I haven't had the in-depth training yet. As a new user, it is not easy or intuitive to use the software. It is very detailed and I find the Knowledge Base difficult to follow. On the other hand, the customer service team have been very patient with my requests for help and quick to advise the best way forward

Dominion

The response time on any queries is very fast and efficient, people always come back to me and the overall service is brilliant.

Pros

The software looks fantastic, the reports you can generate and the reminders of peoples birthdays and work anniversaries are very helpful. I love that you can issues memos to staff using the software instead of having to print out all the memos and wait for people to sign it and also that it tells you who has not read them. I have only had the software for a few weeks but it is already making my life easier. Also the time off in lieu element is excellent for our business.

Cons

I don't feel i have used this software for long enough to know, but i would say that on holiday planner it would be easier if you could click on the employee and add the holiday without having to go to the create page. I would also like YouManage to create the clocking software or make it easier to link our clocking machine.

Mostly good

Useful for completing reviews about our database

Pros

I like that we are able to access all employees quickly and see who is where in the business. EG sickness/holiday

Cons

I dislike that the filters stay on after a search has been done even though they don't need to be. EG birthday/ anniversary when I go to search for a normal employee

Why don't all companies have Youmanage??

Pros

This software makes it so easy to store all employee's information, along with absences, booked holidays, maternity/paternity leave, all in one place! I specially love the fact that employees can request to book holidays months in advance and their managers can easily view and accept the request. And no more messing about with Time off in Lieu spreadsheets! Youmanage stores and allows you to book all of that off too.

Cons

I managed to use the basic features with ease, but had some difficulty adding/editing information, eg. creating new shift patterns, giving new employees manager access, etc. Fortunately though, customer service was only one phone call away, and they were always quick to help me with my queries (even when I didn't have the words to explain exactly what I needed doing!)

Youmanage

The Youmanage team have been very helpful and approachable. The support desk has a good level of knowledge and expertise. Staff seem to stay with this company which is always a good sign and helps provide a consistent point of contact.

Pros

Youmanage captures the essential elements required to comfortably meet all of our company's HR needs It is very intuitive and easy to use.

Cons

There is not much that we don't like about this system. Arranging holiday allocation for casual staff who do not work regular hours/days can be a bit tricky.

HRYouManage Software

My overall experience is a good one - I enjoy using the system. The customer service is excellent - and I always get prompt and thorough responses to my queries. In my opinion, this is what makes YouManage a great choice!

Pros

The software has lots of options and makes managing HR records a lot easier, as everything is in one place.

Cons

There are occasional situations where the functionality means that you have to come out of certain screens and start processes again (but this is a minor detail!)

Youmanage and Us

I have found Youmanage very useful for keeping a check on absences, particularly sickness. the planner is a great help to see annual leave so that we do not have too many people off at the same time.

Pros

this software keeps all records I need to check for Hr in one place. this makes it quicker and simpler for me to find any details for employees without searching through numerous records, files and folders.

Cons

some of the check boxes are very small and can be easily overlooked.

Easy to manage as an employee and Admin. Good support service

holiday management sickness management and other absence managing employees information good team overview

Pros

Easy to follow Good process flow It's logical so no excessive training was required for the employees

Cons

There are no things in particular that I dislike. Perhaps from a new user perspective, would be helpful to have tooltips.

Youmanage

Really good. Right from enquiring through to the delivery of package and customer service. The Youmanage Team are friendly, helpful and supportive.

Pros

The software is so user friendly and easy to use. There was not much upskilling needed as it was so self explanatory.

Cons

There isn't really anything that I would say I dislike.

Fantastic support from initial enquiry to going live and ongoing timely responses to queries.

Cloud based software that is accessible anywhere and helps maintain HR Compliance and employee data.

Pros

Easy to use for both HR and end users, good reporting function and great support from team who respond very quickly on queries.

Cons

User manual has scope for small improvements in terms of ad hoc queries that HR might need to carry out.