(855) 210-9106

Call for a free consultation.

Overall customer rating: Customer rating:

 (189)

 (83)

Recommended by: Recommended by:

70% of users

76% of users

Operating Systems: Operating Systems:

     

     

Mobile compatibility: Mobile compatibility:

Deployment: Deployment:

Target customer size: Target customer size:

Price: Price:

Demo:Demo:

Most positive review: Most positive review:

“It’s an incredible platform and service. It simplified what had been a total nightmare for me into a completely digital process that I could do in a matter of minutes. It has saved me significant time, money and headaches.”

- Yitz Mendlowitz, PAAY

“I have used Workday for three years now, and I think it is a great tool. It is user friendly and has a lot of functionality.”

- Dianna Osborn, Nortek

Most negative review: Most negative review:

“The product wasn’t what they promised it would be. Although they may claim to have a long list of features, they aren't fully developed. I felt like they built everything just so that they could check a feature off of the list.”

- Joel Calvert, Property Solutions

“It’s a big, fat complicated beast that spoils recruiting. It’s cumbersome. There are too many buttons and many of them lead you astray.”

- Santosh Bal, Costar

Pricing:

How it's priced: How it's priced:

Zenefits is a free, cloud-based solution.

Workday is a cloud-based solution. You pay an annual subscription fee for each user login.

Contract term: Contract term:

Zenefits requires no contract for cloud-based deployment.

Workday requires a contract for cloud-based deployment; renewal terms vary.

Upfront costs: Upfront costs:

Additional fees apply for some optional features and setup.

Additional fees apply for implementation, training and switching costs.

Recurring costs: Recurring costs:

No recurring costs.

Fees apply for premium support.

What does it cost?: What does it cost?:

Applications:

Personnel tracking: Personnel tracking:

Payroll: Payroll:

Benefits administration: Benefits administration:

Time & attendance: Time & attendance:

Applicant tracking: Applicant tracking:

Ease of Use:

Overall customer rating: Customer rating:

 (189)

 (83)

Most positive review: Most positive review:

“Everything is just a few clicks of a button. It got rid of all the annoying paperwork and easily explained what was needed to do. And they took care of all the hard parts behind the scenes.”

- Yitz Mendlowitz, PAAY

“The user interface is simple and clean—from a non-admin/HR user perspective, it's relatively easy to find [and] take action on things in the system.”

- Kyle Schafroth, MXM

Most negative review: Most negative review:

“There are many kinks, and you aren’t able to change their default options. [The] API is not accessible, and good luck trying to get the representative to know what an API actually is.”

- Danielle Pirrone, Brilliant Transportation

“Not always user friendly. The error notes are not very helpful in pointing you to the specific line that has an issue.”

- Kelli Tippet, Shelter Mutual Insurance

Support:

Overall customer rating: Customer rating:

 (189)

 (83)

Most positive review: Most positive review:

“Our rep has bent over backwards doing things that weren’t even their responsibility, … often responding to our messages in the middle of the night. I’m amazed at the culture of hard work and real customer care.”

- Ryan Petersen, Flexport

“Helpful when training beginners on how to implement performance management into their routine.”

- Somer Powell, Issuer Direct Corporation

Most negative review: Most negative review:

“The level of service they provide to client companies is atrocious. … The communication channels are muddled and contact back is not consistent.”

- Juliette McIlroy, YourMechanic.com

“They use a ticketing model, so you can’t just call when you have an issue. Once you do put in a ticket it is a 24-72 hour turnaround before they even call back.”

- Diane Brown, Comverge, Inc.

Phone support: Phone support:

Toll-free phone support included in subscription fee.

Phone support may not be readily available.

Online case submission: Online case submission:

Online case submission available to all users.

Online case submission available to all users.

Online support options: Online support options:

Help website and knowledge base included in subscription fee.

Online community included in subscription fee.

Training: Training:

“Getting started” online catalogue included in subscription fee. Online training includes webinars and/or videos.

“Getting started” online catalogue included in subscription fee. Additional live and/or online training can be purchased.

* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.