All ZenHR Reviews
1-25 of 112 Reviews
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Aya
Verified reviewer
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
The innovative HRMS
It reduces paperwork and reduce the manual workload and cut down on the need for hiring extra employees to manage the HR functions of an organisation, it also offers a high privacy and data security. Last but not least, It allows the accounting department to keep a tab on the timesheets and attendance data of employees, therefore enabling proper remuneration of the employees based on absence as well as performance.
PROSIt saves a lot of my time and effort based on the features that ZenHR provides, it also allows me to follow up on documents expiration easily, It is also easy to work on and is not complicated and any employee can work on it without the need of orientation, and the application that ZenHR has, is very easy way for every employee to submit any transaction they need.
CONS-The color of the interface - The number of employees does not fit in the same page
saleem
Management Consulting, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2023
ZenHR
easy to use, plus the mobile app is beneficial
CONSsometimes lags when it comes to the vacation days
Anonymous
201-500 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed December 2020
Nightmare! one word: avoid!
It is been a handful of stressful months, and errors and disasters are pilling up but we are already started looking for alternatives and will move as soon as we can without looking back.
PROSWhen we saw and tested the software at first, it was all good looking software, nice interface, a lot of promises, excellent sales process, and also support. It offers almost a lot of services( databases, payroll, attendance, people requests, performance management, and that all seem to be in beta mode.
CONSBreach of confidentiality! the company allowed access to a party without prior permission. We were shocked and found out it's due to the laziness of one of their staff! I truly believe they can not be trusted. Also, they store the company data in their servers and allowed many of their staff to access it. Our previous software never accessed our data, instead used an AWS and encrypted protocol. Many of the services are NOT matured and not easy to use, always need to find workarounds. Many many many payroll mistakes and errors. Pleasant UI but very poor UX! Very weak app! barely works.. Notifications are a mess... You need their support to configure a lot of things, and also find workaround basic issues! You need their support to add admins, they claim it's for security reasons, but that's not true.
Reason for choosing ZenHR
Multicountry and currency support for international branches, and performance management system. Compliance with local laws. Quick sales support. Good discount.
Reasons for switching to ZenHR
Looking for multicountry and currency support for international branches, and performance management system.
Eyas
Logistics and Supply Chain, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2023
A user since 1 year
made our life easier
PROSeasy to use, doesn't require much steps, has all the features for us who work remotely for big organizations to keep track of everything, when we request time off, overtime request, view the employee data base, ive love it so far
CONSfrom my experience so far, there are no cons, just keep up the good support.
Hyacinth
Accounting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Very easy to navigate
Very nice platform, not intimidating to use.
PROSUser-friendly platform, I can quickly navigate and search my profie, attendance and salary. Beautiful interface.
CONSMap can still be improved to precisely locate a user
mahmood
Banking, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
ZenHR Review
pretty good
PROSthe idea of ZENhr and how usefull it is
CONSit sometimes glitches to sign in , specially for the face id
Vendor Response
Thank you for your review, Mahmood! Please share your email with us at: marketing@zenhr.com
Replied October 2023
Kareem
Banking, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Good experience
Great experience
PROSEasy use, no need to see tutorials about zenHR application
CONSThe good interface everything is amazing in this application
Reasons for switching to ZenHR
The good interface of zien Hr
Mohamed
Computer Software, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Excellent
I like the mobile app experience. makes it easier for tracking attendance
CONSsometimes check out function doesnt work
Mohamed
Human Resources, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Efficiently, smooth
Smooth and efficient, with no issues at all
PROSAttendance tracking was the best i liked
CONSNothing really in mind that i didn’t like
Yasmeen
Construction, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2023
Very good
Very good and very easy to use
PROSAttendance tracking And the leaves system
CONSNothing to unlike it’s very good system
Areej
E-Learning, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Great easy to user
ATTENDANCE PAYROLL SALARY SLIPS TIME OFF REQUESTS DOCUMENTS (AND I LIKE THE EXPIRY DATE REMINDER) HELPFULL
PROSZENHR IS A USER-FRIENDLY HR SYSTEM. EFFECTIVE SUPPORT TEAM.
CONSNOTHING EVERYTHING IN THE SYSTEM IS GREAT WE ENJOY USING IT AND THE TEAM IS VERY SUPPORTIVE AND EFFECTIVE TO ANY INQUIRY WE REQUEST.
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
3
Reviewed January 2023
Cool features but too many bugs
I like using ZenHR although I get issues every once in a while. Overall I would recommend it.
PROSZenHR is a very nice application for human resources management. It allows employees to submit a wide range of requests, and employers to approve/deny them. It is very easy to use and has a lot of nice features.
CONSThe thing I mostly dislike about ZenHR is the high number of bugs that I face on a daily basis. Although their tech support is very helpful and responsive, it always gives the employees a harder time to clock in/out or request some time off/overtimes.
fahmy farhath
Sporting Goods, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
review - Alhayath Investment (SPORTA)
good
PROSease of use and the android mobile version
CONSif any request we make is rejected my higher management there should be a reason in that . So plz make this option mandatory , so that every time a request is rejected we know this for what reason. Otherwise now we have to send a separate e mail to find out what is the rejection reason.
Kareem
Logistics and Supply Chain, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Excellent HR software and amazing after-sales services
Payroll calculations are now easier to run than ever. We also appreciate the time and attendance tracking module as it provides us with real-time and accurate attendance reports.
CONSCannot think of anything major. Our concerns are always addressed in a transparent way and in a timely manner.
Reasons for switching to ZenHR
We needed a cloud-based HRMS that is user friendly and scalable.
hossam
Financial Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2023
Zen hr past year
brilliant
PROSeasy access and tracking for payroll and vacations.
CONSso far nothing, easy access and understanding.
Muhammad
Legal Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2021
Your Virtual Human Resource Manager
It is very nice and helpful and comprehensive.
PROSWhat I really like about the software that it ease our job on dailiy basis. Before we wait for our managers to sign up the HR letters but now it is very comprehensive for them to approve our letter.
CONSTo be honest currently I dont have anything to say about this.
Reason for choosing ZenHR
This is my first experience with a product like this.
Yanal
Entertainment, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
ZenHR Review
- Leave Tracking - Employee Directory - Tracking of personal profile
CONSNot that I can think of, this is the first time I use an app like this and I am thankful that I was introduced to it!!
Ghassan
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2021
Good software
easy to use
PROSeasy to use ,good software ,it helps the organization to achieve its goas
CONSsupport is weak ,we need more features in it
Mona
Information Services, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING: