All ZenHR Reviews

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User Profile

Aya

Verified reviewer

Retail, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

The innovative HRMS

It reduces paperwork and reduce the manual workload and cut down on the need for hiring extra employees to manage the HR functions of an organisation, it also offers a high privacy and data security. Last but not least, It allows the accounting department to keep a tab on the timesheets and attendance data of employees, therefore enabling proper remuneration of the employees based on absence as well as performance.

PROS

It saves a lot of my time and effort based on the features that ZenHR provides, it also allows me to follow up on documents expiration easily, It is also easy to work on and is not complicated and any employee can work on it without the need of orientation, and the application that ZenHR has, is very easy way for every employee to submit any transaction they need.

CONS

-The color of the interface - The number of employees does not fit in the same page

saleem

Management Consulting, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2023

ZenHR

PROS

easy to use, plus the mobile app is beneficial

CONS

sometimes lags when it comes to the vacation days

Anonymous

201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed December 2020

Nightmare! one word: avoid!

It is been a handful of stressful months, and errors and disasters are pilling up but we are already started looking for alternatives and will move as soon as we can without looking back.

PROS

When we saw and tested the software at first, it was all good looking software, nice interface, a lot of promises, excellent sales process, and also support. It offers almost a lot of services( databases, payroll, attendance, people requests, performance management, and that all seem to be in beta mode.

CONS

Breach of confidentiality! the company allowed access to a party without prior permission. We were shocked and found out it's due to the laziness of one of their staff! I truly believe they can not be trusted. Also, they store the company data in their servers and allowed many of their staff to access it. Our previous software never accessed our data, instead used an AWS and encrypted protocol. Many of the services are NOT matured and not easy to use, always need to find workarounds. Many many many payroll mistakes and errors. Pleasant UI but very poor UX! Very weak app! barely works.. Notifications are a mess... You need their support to configure a lot of things, and also find workaround basic issues! You need their support to add admins, they claim it's for security reasons, but that's not true.

Reason for choosing ZenHR

Multicountry and currency support for international branches, and performance management system. Compliance with local laws. Quick sales support. Good discount.

Reasons for switching to ZenHR

Looking for multicountry and currency support for international branches, and performance management system.

Eyas

Logistics and Supply Chain, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2023

A user since 1 year

made our life easier

PROS

easy to use, doesn't require much steps, has all the features for us who work remotely for big organizations to keep track of everything, when we request time off, overtime request, view the employee data base, ive love it so far

CONS

from my experience so far, there are no cons, just keep up the good support.

Hyacinth

Accounting, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Very easy to navigate

Very nice platform, not intimidating to use.

PROS

User-friendly platform, I can quickly navigate and search my profie, attendance and salary. Beautiful interface.

CONS

Map can still be improved to precisely locate a user

mahmood

Banking, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

ZenHR Review

pretty good

PROS

the idea of ZENhr and how usefull it is

CONS

it sometimes glitches to sign in , specially for the face id

Vendor Response

Thank you for your review, Mahmood! Please share your email with us at: marketing@zenhr.com

Replied October 2023

Kareem

Banking, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Good experience

Great experience

PROS

Easy use, no need to see tutorials about zenHR application

CONS

The good interface everything is amazing in this application

Reasons for switching to ZenHR

The good interface of zien Hr

Mohamed

Computer Software, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Excellent

PROS

I like the mobile app experience. makes it easier for tracking attendance

CONS

sometimes check out function doesnt work

Mohamed

Human Resources, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Efficiently, smooth

Smooth and efficient, with no issues at all

PROS

Attendance tracking was the best i liked

CONS

Nothing really in mind that i didn’t like

Yasmeen

Construction, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2023

Very good

Very good and very easy to use

PROS

Attendance tracking And the leaves system

CONS

Nothing to unlike it’s very good system

Areej

E-Learning, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Great easy to user

ATTENDANCE PAYROLL SALARY SLIPS TIME OFF REQUESTS DOCUMENTS (AND I LIKE THE EXPIRY DATE REMINDER) HELPFULL

PROS

ZENHR IS A USER-FRIENDLY HR SYSTEM. EFFECTIVE SUPPORT TEAM.

CONS

NOTHING EVERYTHING IN THE SYSTEM IS GREAT WE ENJOY USING IT AND THE TEAM IS VERY SUPPORTIVE AND EFFECTIVE TO ANY INQUIRY WE REQUEST.

Anonymous

51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

3

Reviewed January 2023

Cool features but too many bugs

I like using ZenHR although I get issues every once in a while. Overall I would recommend it.

PROS

ZenHR is a very nice application for human resources management. It allows employees to submit a wide range of requests, and employers to approve/deny them. It is very easy to use and has a lot of nice features.

CONS

The thing I mostly dislike about ZenHR is the high number of bugs that I face on a daily basis. Although their tech support is very helpful and responsive, it always gives the employees a harder time to clock in/out or request some time off/overtimes.

fahmy farhath

Sporting Goods, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

review - Alhayath Investment (SPORTA)

good

PROS

ease of use and the android mobile version

CONS

if any request we make is rejected my higher management there should be a reason in that . So plz make this option mandatory , so that every time a request is rejected we know this for what reason. Otherwise now we have to send a separate e mail to find out what is the rejection reason.

Kareem

Logistics and Supply Chain, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Excellent HR software and amazing after-sales services

PROS

Payroll calculations are now easier to run than ever. We also appreciate the time and attendance tracking module as it provides us with real-time and accurate attendance reports.

CONS

Cannot think of anything major. Our concerns are always addressed in a transparent way and in a timely manner.

Reasons for switching to ZenHR

We needed a cloud-based HRMS that is user friendly and scalable.

hossam

Financial Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2023

Zen hr past year

brilliant

PROS

easy access and tracking for payroll and vacations.

CONS

so far nothing, easy access and understanding.

Muhammad

Legal Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

Your Virtual Human Resource Manager

It is very nice and helpful and comprehensive.

PROS

What I really like about the software that it ease our job on dailiy basis. Before we wait for our managers to sign up the HR letters but now it is very comprehensive for them to approve our letter.

CONS

To be honest currently I dont have anything to say about this.

Reason for choosing ZenHR

This is my first experience with a product like this.

Yanal

Entertainment, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2021

ZenHR Review

PROS

- Leave Tracking - Employee Directory - Tracking of personal profile

CONS

Not that I can think of, this is the first time I use an app like this and I am thankful that I was introduced to it!!

Ghassan

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2021

Good software

easy to use

PROS

easy to use ,good software ,it helps the organization to achieve its goas

CONS

support is weak ,we need more features in it

Mona

Information Services, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING: