--- title: "ZenHR Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ZenHR. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ZenHR is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/zenhr-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Applicant Tracking Software](https://www.softwareadvice.com/hr/applicant-tracking-software-comparison/) / [ZenHR](https://www.softwareadvice.com/hr/zenhr-profile/) / ZenHR Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/zenhr-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/zenhr-profile/alternatives/) # ZenHR User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 161 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.6/5 - Value for money: 4.6/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 132 reviews (82%) - 4 stars: 22 reviews (14%) - 3 stars: 4 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 3 reviews (2%) ### Most mentioned pros - What I liked most about ZenHR is its user-friendly interface, automation features, and the way it simplifies payroll and employee management. - Intuitive software, having the ability to look up everything regarding attendance and being able to request missing punches is extremely useful. - the organization of the website and how easy it is to manage, as well as the efficiency it produces for requests like sick leaves and personal days. ### Most mentioned cons - It may glitch sometimes, which may make me lose the ability to input my clock-in and clock-out times; this is mitigated by the missing punch option, though. But it is frustrating. - Also, there’s a loophole where employees can claim overtime during their standard shift hours—we definitely need to fix that." - There's also a problem with the bank branch column in the payroll sheet. ## ZenHR customer reviews Showing reviews 1-25 of 161 (page 1). ### The fully fledged software you need for your employees - Overall rating: 5/5 - Reviewer: Adham H. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 10000+ employees - Product usage: Used monthly for less than 12 months - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered It's good enough to use on both mobile and online, attendance management is accurate for the location of the office, you get salary slips straight away to check your deductions, you have all the database of all the employees in the company there, your sick leaves, annual vacation days are all in one place, you can check your balance, apply for a leave or vacation, even send important HR related document through it, over all 9/10. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros i love the idea of getting everything work related straight in one software, including your salary slips, days off, vacation and annual days, sick leaves, payroll, attendance management, and it has a mobile app that actually eases all those processes, it's fast, reliable and easy to use, no complaints whatsoever. #### Cons The only think i dislike would be the complicated process of setting it up, it took a lot of time for me to get the email, and when the password is created you need to contact them again in order to activate it, it was a long process --- ### Positive Experience Overall - Overall rating: 5/5 - Reviewer: Mahmoud A. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with ZenHR has been very good. The platform is easy to use, well-organized, and helps automate payroll and employee management efficiently. It has improved accuracy and saved time in daily HR operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about ZenHR is its user-friendly interface, automation features, and the way it simplifies payroll and employee management. #### Cons Some advanced features could be more intuitive, and the reporting section could offer more customization options --- ### Disasterous decision! - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Telecommunications - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered We were in a difficult spot to quickly choose an HR system, we selected the lousy system.. It failed us from day one, and we get immediate help from customer support, but it keeps coming. We can not rely on them on daily basis.. and we were hoping to benefit from performance management, yet we couldn't get the basics right. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The UI looks cool and trendy! Customer care responds quickly #### Cons reliability! ZERO! Payroll errors, employee data bugs, data are not reliable. #### Reasons for choosing ZenHR sales tricked us with promises! #### Reasons for switching to ZenHR Looking for multicountry and currency support for international branches, and performance management system. --- ### Feedback on ZenHR System Performance - Overall rating: 4/5 - Reviewer: Sherif T. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I really liked this system and actually recommended it to one of the HR managers at my old company. Thanks #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I appreciate the flexibility in applying the rules, and it also removes the gloomy image of the system from our minds. #### Cons ve noticed a few gaps in the system that are causing issues. For one, if a staff member only registers one fingerprint, the system can't enforce the rules properly, so I'm stuck doing it manually. I’d love to see this become automatic. Also, there’s a loophole where employees can claim overtime during their standard shift hours—we definitely need to fix that." "There's also a problem with the bank branch column in the payroll sheet. It uses a dropdown menu that doesn't include all branches, and since we can't type them in manually, we have to do the whole thing by hand." --- ### from A to Z HR - Overall rating: 5/5 - Reviewer: Medhat A. - Verified reviewer: Yes - Industry: Construction - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I'm fortunate to use this application , and grateful to have it in mobile and lap top too, it save a lot of time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to use, arranged and efficient, could be run easily for the first time , no need to attend special training to do so. #### Cons icon distributions , and general feature , moreover , i like the application icon color , and design . --- ### Extremely useful, Requires optimization - Overall rating: 4/5 - Reviewer: Daniel F. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, definitely a net positive experience using the app for everything related to my work, just requires some optimization. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Intuitive software, having the ability to look up everything regarding attendance and being able to request missing punches is extremely useful. #### Cons While the entire app is intuitive, some features feel extremely unoptimized such as the missing punch for specific cases. --- ### first month with Zen HR - Overall rating: 4/5 - Reviewer: Mohammed E. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience, and I am happy with it. Being able to track my monthly attendance and calculate all my data is a great flexibility I never had before. especially that I am seeing the same thing my company can see. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The flexibility of attendance tracking The ability to add all my documents online and freedom from paperwork. The missing punch option is great as it saves me a lot of hassle. management of my leaves and permissions. #### Cons It may glitch sometimes, which may make me lose the ability to input my clock-in and clock-out times; this is mitigated by the missing punch option, though. But it is frustrating. --- ### Best Application for Hr management - Overall rating: 5/5 - Reviewer: Islam S. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. very good App. , i hope it continue more and more with the same line and improve there technology to make it more easy for all employees and Hr Management #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use it means very useful for on site or remotely jobs for requests leave or vacation and till now it secured and making updates always #### Cons payroll section important but less important than other and also documents section it should uploaded our contracts every year --- ### my experience with zenhr - Overall rating: 5/5 - Reviewer: emily h. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the organization of the website and how easy it is to manage, as well as the efficiency it produces for requests like sick leaves and personal days. #### Cons the app doesn't always register punch in times immediately, and it used to register punch ins and punch outs opposite of each other --- ### Tarek Honset Review About Zen HR - Overall rating: 4/5 - Reviewer: Tarek A. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 201-500 employees - Product usage: Used monthly for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. a solid 9/10 so far from what i have experienced , i do think i need to see more details or if it has an Arabic language that would be better for me #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros i love how easy it looks how can i navigate through it without a problem i really do love the flow,the steps its all easy #### Cons maybe i dont like how its not really updated that fast or sometimes the request might take sometime to get processed --- ### Good Experience - Overall rating: 5/5 - Reviewer: Ashley A. - Verified reviewer: Yes - Industry: Accounting - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It was a good experience so far; I found all the data I need and it was easy to navigate #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zenhr is clear and accessible to all the data I need #### Cons I am new at the program, so I haven't found anything I like least about it --- ### ZenHR- An amaizing platform for HR tasks - Overall rating: 5/5 - Reviewer: Jibu T. - Verified reviewer: Yes - Industry: Events Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered So far I am fully satisfied with the service and the performance of the application #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros This is one of the best product i seen for HR team. It help to keep your employee DB, Manages all the transactions of Payroll, Handles Leaves and Vacations etc. Also this is very user friendly and straight forward. #### Cons If one employee left the company and new replacement comes to the same position and if i want to use the same email ID for the new employee (Eg. sales@abc.com), its not possible. This must be changed. --- ### ZenHR is Great - Overall rating: 5/5 - Reviewer: Ahmed D. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ZenHR very helpful for me and my team, all tasks are easy to reach #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros its simple and organized application, helping me easily to manage my activity #### Cons nothing all is good, i didn't notes something not good --- ### Amaizing App - Overall rating: 5/5 - Reviewer: Dyaa B. - Verified reviewer: Yes - Industry: Research - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The platform is intuitive and easy to navigate. Even new users can quickly get accustomed to its layout, which is a big plus for efficiency. Being cloud-based, ZenHR can be accessed from anywhere, making it convenient for companies with remote teams. It ensures that important HR tasks can be managed even outside of the office. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ZenHR automates repetitive HR processes, reducing manual work. Features like automated payroll, leave requests, and employee attendance tracking save time and minimize Errors. Also ZenHR offers an intuitive and easy-to-navigate interface, making it straightforward for HR professionals and employees to use without extensive training. #### Cons Nothing for now, it's an amazing app to use --- ### The Future of HR Management - Overall rating: 5/5 - Reviewer: Brantley F. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great application, I recommended it to managers and team leaders in other companies to ease the operational tasks on them, and on the employees #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, direct, sharing of people's birthdays, notice on who's off/working remotely, ability to apply for multiple things instead of going to the TL first, like OT, Vacations and so on, and many other options. #### Cons I believe that there is no need for the clock-in, clock-out option since we don't use it, and the fact that you get your fingerprint access at the begging of working with Clarity. --- ### World Class HRMS - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Human Resources - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered ZenHR gives us a core and a direct to the point HR services. If anyone is interested they can sign into their website and ask for a free trial period. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1. It’s a clouds based and price efficient 2.localized to each country of MENA labor law. 3.easy to use 4.customized payroll module 5.on boarding /off boarding -finger print integration 6.performance /appraisal & evaluation. 7.mob app 8.adorable customer service during the implementing and after going live. #### Cons My only concern was the training module and they are currently working on it and according to their road map it must be active by the beginning of 2019. --- ### Streamlining HR with ZenHR - Overall rating: 5/5 - Reviewer: Fareed A. - Verified reviewer: Yes - Industry: Warehousing - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered In summary, ZenHR has transformed our HR operations, making them more efficient and organized. I would highly recommend ZenHR to any organization looking to streamline their HR processes and enhance their overall HR management experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Onboarding new employees has never been simpler. ZenHR's onboarding module streamlines the process, ensuring that all necessary documents are completed and compliance requirements are met. This has greatly reduced the administrative burden on our HR team. #### Cons Layout is plain and simple it has to have more options at user end. #### Vendor response Thank you for your review, Fareed! Please share your email with us at: marketing@zenhr.com Replied October 2023 --- ### Best HR System in the MENA Region - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product is very intuitive, its very easy to use with straight-forward actions, and has a very good UI that isn't confusing. All features are easy to get to and you can use any of the features without much of a hassle #### Cons The notifications/emailing system is good, however it is inconsistent and sometimes lags or doesn't send the notification --- ### My time with ZenHR - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Makes it easier to communicate with managers and settle leave situations without the awkwardness of it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use and efficiency and practicality. #### Cons Could be a bit faster in terms of processing time, maybe have the option to type in the time manually. --- ### How ZenHR Serves My Needs - Overall rating: 4/5 - Reviewer: Safiya I. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It is pleasant to use and I really like that it does not look intimidating. However I am not in the administration of it so I speak only as a user. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 3/5 #### Pros ZenHR is extremely user friendly and has a pleasing visual interface. I have that it does not look cramped up and help features are available. ZenHR also makes the system with many running parts look seamless. #### Cons I believe that there are features that are not available. I do not see any integrations and as a supervisor of a supervisor, I should be able to see all teams' profiles and related information. --- ### I Love ZenHR - Overall rating: 5/5 - Reviewer: Ahmed T. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered very good application and helpfuldecreasing the time in HR processes #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros checking in and out with trackingall HR processes is faster #### Cons the mobile application needs more enhancements --- ### ZenHR Review - Overall rating: 5/5 - Reviewer: Yanal T. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Leave Tracking - Employee Directory - Tracking of personal profile #### Cons Not that I can think of, this is the first time I use an app like this and I am thankful that I was introduced to it!! --- ### zen hr user and improvement assessment - Overall rating: 5/5 - Reviewer: Mona A. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. great would like to send notification to sign out according to company working time #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros processes are easy in a good time manner #### Cons attendance check in & out are easy but alarm will be more convenient to avoid any deductions --- ### Good experience - Overall rating: 5/5 - Reviewer: Kareem G. - Verified reviewer: Yes - Industry: Banking - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Great experience #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy use, no need to see tutorials about zenHR application #### Cons The good interface everything is amazing in this application #### Reasons for switching to ZenHR The good interface of zien Hr --- ### Good software - Overall rating: 5/5 - Reviewer: Ghassan S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. easy to use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros easy to use ,good software ,it helps the organization to achieve its goas #### Cons support is weak ,we need more features in it ## More reviews [Next reviews](https://www.softwareadvice.com/hr/zenhr-profile/reviews/?page=2) --- ZenHR Reviews, Pros and Cons - 2026 Software Advice