--- title: "ZenHR Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ZenHR. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ZenHR is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/zenhr-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Applicant Tracking Software](https://www.softwareadvice.com/hr/applicant-tracking-software-comparison/) / [ZenHR](https://www.softwareadvice.com/hr/zenhr-profile/) / ZenHR Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/zenhr-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/zenhr-profile/alternatives/) # ZenHR User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 161 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.6/5 - Value for money: 4.6/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 132 reviews (82%) - 4 stars: 22 reviews (14%) - 3 stars: 4 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 3 reviews (2%) ### Most mentioned pros - What I liked most about ZenHR is its user-friendly interface, automation features, and the way it simplifies payroll and employee management. - Intuitive software, having the ability to look up everything regarding attendance and being able to request missing punches is extremely useful. - It simplifies processes like payroll, employee onboarding, and performance tracking, which has been incredibly valuable for our team. ### Most mentioned cons - It may glitch sometimes, which may make me lose the ability to input my clock-in and clock-out times; this is mitigated by the missing punch option, though. But it is frustrating. - Also, there’s a loophole where employees can claim overtime during their standard shift hours—we definitely need to fix that." - There's also a problem with the bank branch column in the payroll sheet. ## ZenHR customer reviews Showing reviews 1-25 of 161 (page 1). ### The fully fledged software you need for your employees - Overall rating: 5/5 - Reviewer: Adham H. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 10000+ employees - Product usage: Used monthly for less than 12 months - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered It's good enough to use on both mobile and online, attendance management is accurate for the location of the office, you get salary slips straight away to check your deductions, you have all the database of all the employees in the company there, your sick leaves, annual vacation days are all in one place, you can check your balance, apply for a leave or vacation, even send important HR related document through it, over all 9/10. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros i love the idea of getting everything work related straight in one software, including your salary slips, days off, vacation and annual days, sick leaves, payroll, attendance management, and it has a mobile app that actually eases all those processes, it's fast, reliable and easy to use, no complaints whatsoever. #### Cons The only think i dislike would be the complicated process of setting it up, it took a lot of time for me to get the email, and when the password is created you need to contact them again in order to activate it, it was a long process --- ### Best attendance app - Overall rating: 5/5 - Reviewer: Sharjil A. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. very good app to see your attendance and leave #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros good attendance app to mark attendance easy life #### Cons easy life attendance can be mark by mobile as well on time #### Reasons for switching to ZenHR as Zen Hr is good app and easy to use friendly app --- ### Disasterous decision! - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Telecommunications - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered We were in a difficult spot to quickly choose an HR system, we selected the lousy system.. It failed us from day one, and we get immediate help from customer support, but it keeps coming. We can not rely on them on daily basis.. and we were hoping to benefit from performance management, yet we couldn't get the basics right. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The UI looks cool and trendy! Customer care responds quickly #### Cons reliability! ZERO! Payroll errors, employee data bugs, data are not reliable. #### Reasons for choosing ZenHR sales tricked us with promises! #### Reasons for switching to ZenHR Looking for multicountry and currency support for international branches, and performance management system. --- ### Positive Experience Overall - Overall rating: 5/5 - Reviewer: Mahmoud A. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with ZenHR has been very good. The platform is easy to use, well-organized, and helps automate payroll and employee management efficiently. It has improved accuracy and saved time in daily HR operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about ZenHR is its user-friendly interface, automation features, and the way it simplifies payroll and employee management. #### Cons Some advanced features could be more intuitive, and the reporting section could offer more customization options --- ### Feedback on ZenHR System Performance - Overall rating: 4/5 - Reviewer: Sherif T. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I really liked this system and actually recommended it to one of the HR managers at my old company. Thanks #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I appreciate the flexibility in applying the rules, and it also removes the gloomy image of the system from our minds. #### Cons ve noticed a few gaps in the system that are causing issues. For one, if a staff member only registers one fingerprint, the system can't enforce the rules properly, so I'm stuck doing it manually. I’d love to see this become automatic. Also, there’s a loophole where employees can claim overtime during their standard shift hours—we definitely need to fix that." "There's also a problem with the bank branch column in the payroll sheet. It uses a dropdown menu that doesn't include all branches, and since we can't type them in manually, we have to do the whole thing by hand." --- ### from A to Z HR - Overall rating: 5/5 - Reviewer: Medhat A. - Verified reviewer: Yes - Industry: Construction - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I'm fortunate to use this application , and grateful to have it in mobile and lap top too, it save a lot of time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to use, arranged and efficient, could be run easily for the first time , no need to attend special training to do so. #### Cons icon distributions , and general feature , moreover , i like the application icon color , and design . --- ### Extremely useful, Requires optimization - Overall rating: 4/5 - Reviewer: Daniel F. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, definitely a net positive experience using the app for everything related to my work, just requires some optimization. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Intuitive software, having the ability to look up everything regarding attendance and being able to request missing punches is extremely useful. #### Cons While the entire app is intuitive, some features feel extremely unoptimized such as the missing punch for specific cases. --- ### first month with Zen HR - Overall rating: 4/5 - Reviewer: Mohammed E. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience, and I am happy with it. Being able to track my monthly attendance and calculate all my data is a great flexibility I never had before. especially that I am seeing the same thing my company can see. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The flexibility of attendance tracking The ability to add all my documents online and freedom from paperwork. The missing punch option is great as it saves me a lot of hassle. management of my leaves and permissions. #### Cons It may glitch sometimes, which may make me lose the ability to input my clock-in and clock-out times; this is mitigated by the missing punch option, though. But it is frustrating. --- ### Best Application for Hr management - Overall rating: 5/5 - Reviewer: Islam S. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. very good App. , i hope it continue more and more with the same line and improve there technology to make it more easy for all employees and Hr Management #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use it means very useful for on site or remotely jobs for requests leave or vacation and till now it secured and making updates always #### Cons payroll section important but less important than other and also documents section it should uploaded our contracts every year --- ### my experience with zenhr - Overall rating: 5/5 - Reviewer: emily h. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the organization of the website and how easy it is to manage, as well as the efficiency it produces for requests like sick leaves and personal days. #### Cons the app doesn't always register punch in times immediately, and it used to register punch ins and punch outs opposite of each other --- ### Good Experience - Overall rating: 5/5 - Reviewer: Ashley A. - Verified reviewer: Yes - Industry: Accounting - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It was a good experience so far; I found all the data I need and it was easy to navigate #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zenhr is clear and accessible to all the data I need #### Cons I am new at the program, so I haven't found anything I like least about it --- ### ZenHR is your solution when dealing with employees and payroll. - Overall rating: 5/5 - Reviewer: Mohammad A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered More options needs to there in reflecting data in diagrams. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The technical support is great, update is wonderful, the features are great. #### Cons They need to perform more updates in relation to diagrams and in reflecting KPI's progress with diagrams. #### Reasons for choosing ZenHR Better features, prices are better. #### Reasons for switching to ZenHR The features here are better. --- ### Amaizing App - Overall rating: 5/5 - Reviewer: Dyaa B. - Verified reviewer: Yes - Industry: Research - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The platform is intuitive and easy to navigate. Even new users can quickly get accustomed to its layout, which is a big plus for efficiency. Being cloud-based, ZenHR can be accessed from anywhere, making it convenient for companies with remote teams. It ensures that important HR tasks can be managed even outside of the office. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ZenHR automates repetitive HR processes, reducing manual work. Features like automated payroll, leave requests, and employee attendance tracking save time and minimize Errors. Also ZenHR offers an intuitive and easy-to-navigate interface, making it straightforward for HR professionals and employees to use without extensive training. #### Cons Nothing for now, it's an amazing app to use --- ### ZenHR experience - Overall rating: 5/5 - Reviewer: Ahmad O. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. very good very informative and well rounded id highly recommend because it organizes work flow #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros hows everything is organized in one platform #### Cons punching in out and custom punch request reason :times and days get mixed up --- ### Perfect application - Overall rating: 5/5 - Reviewer: Ahmad G. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Perfect usage and smoothly application ever #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All features is good and fast action response #### Cons Location lage and wrong location appears --- ### A amazing expireince of ZenHR - Overall rating: 5/5 - Reviewer: Nicholas K. - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. An amazing expireince, I worked in too many privet companies and none of the provided such service, Thank you for ZenHR. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It is really easy to use and keeps you updated. #### Cons Nothing specific, but it went down for three days. --- ### how i like zenhr - Overall rating: 5/5 - Reviewer: ibrahim f. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. well its quite good but needs some update for it to be perfect #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros i love that it make job easier and tell us about thing we should consider #### Cons that it has so much issues with some specific parts in the program --- ### Thank you for simplifying - Overall rating: 5/5 - Reviewer: Abdallah A. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Its great for us to experience a different kind of HR support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its simple to use and everything an employee needs is there. #### Cons So far I didn’t face any issues regarding the application. --- ### A user since 1 year - Overall rating: 5/5 - Reviewer: Eyas A. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered made our life easier #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros easy to use, doesn't require much steps, has all the features for us who work remotely for big organizations to keep track of everything, when we request time off, overtime request, view the employee data base, ive love it so far #### Cons from my experience so far, there are no cons, just keep up the good support. --- ### Streamlining HR with ZenHR - Overall rating: 5/5 - Reviewer: Fareed A. - Verified reviewer: Yes - Industry: Warehousing - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered In summary, ZenHR has transformed our HR operations, making them more efficient and organized. I would highly recommend ZenHR to any organization looking to streamline their HR processes and enhance their overall HR management experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Onboarding new employees has never been simpler. ZenHR's onboarding module streamlines the process, ensuring that all necessary documents are completed and compliance requirements are met. This has greatly reduced the administrative burden on our HR team. #### Cons Layout is plain and simple it has to have more options at user end. #### Vendor response Thank you for your review, Fareed! Please share your email with us at: marketing@zenhr.com Replied October 2023 --- ### Easy Hr daily software - Overall rating: 5/5 - Reviewer: Mohamed S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. very Easy to use #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros smoothness and reliability, ease of use & exclusive Features #### Cons User Permissions needs more customization #### Reasons for choosing ZenHR the price and the some features #### Reasons for switching to ZenHR Zenhr meets our expectations --- ### Zenhr is the right call to make - Overall rating: 5/5 - Reviewer: Mohammad A. - Verified reviewer: Yes - Industry: Computer Games - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Amazing customization! We all depend in it for everything and it’s very useful to manage your day to day operations. I like the fact that they are continually adding features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros -Mobile friendly, you can easily access it from your mobile. -Visual builder for company structure. -News and announcements for all employees. -Nice implementation for time management and vacations. #### Cons Performance management needs enhancements. Mobile app doesn’t have all web features. --- ### ZenHR's experience - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Amazing support team, always on our beck and call whenever we need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Time sheet management to the team leader is very amazing, the ability to track the team's expenses as well. I won't forget how at first I thought it wasn't much needed as a software but after a while of usage I've discovered that it made my life easier career-wise. #### Cons I haven't been that long using this software so I didn't get the proper chance to discover any dislikes. --- ### Zen hr past year - Overall rating: 5/5 - Reviewer: hossam K. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered brilliant #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros easy access and tracking for payroll and vacations. #### Cons so far nothing, easy access and understanding. --- ### The solution to our daily needs. - Overall rating: 5/5 - Reviewer: Tarun S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The main issue for us to track the attendance which is resolved by the tool. We have multiple locations where we need to log in from and it helps us do that. We can check who all in the team is on leave. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros UserInterface. Ease of Use. Flexibility to use on mobile or desktop. Reports #### Cons Sometimes an iOS version of the app acts up and logs you out when you switch networks. Something you need to come up with employees working from home on the calendar. #### Reasons for switching to ZenHR Not sure as this was a management decision. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/zenhr-profile/reviews/?page=2) --- ZenHR Reviews, Pros and Cons - 2026 Software Advice