About Zenoo

Zenoo is an onboarding solution that helps businesses conduct know your business (KYB) and know your customer (KYC) verifications. The application enables organizations to design and deploy onboarding websites, create strategies and generate custom reports via a unified platform.

It allows employees to maintain audit logs, track conversations with customers and collaborate with internal and external stakeholders. It lets managers automate verification and approval workflows and monitor customer activities. Additionally, features of Zenoo include project tracking, facial recognition, analytics, leads management and more.

Zenoo comes with an application programming interface (API), which facilitates integration with several third-party platforms, enabling b...


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1 Reviews of Zenoo

Overall rating

4 / 5 stars

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March 2020

Steve from R3MB

Company Size: 11-50 employees

Industry: Banking

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

March 2020

Zenoo to the rescue

They met or beat our expectations in each area including UX, document collection and 3-party validations, connecting to our CRM and core systems.

Pros

We had a previous solution and we found ourselves loosing up to 30% of originations from our digital on-boarding. With Zenoo and vDoc we were able to nearly eliminate the loses from our on-boarding journey and funded far more loans as a result.

Cons

We had challenges localizing the platform for each individual language but Zenoo quickly hired people specifically to assist us in native tongue.

Reasons for Choosing Zenoo

vDoc pre-processing capability, speed-to-market and fair pricing.

Reasons for Switching to Zenoo

We wanted to reduce "leakage" from our former on-boarding journey, increase conversions and lower our cost of customer acquisition.