--- title: "ZipRecruiter Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ZipRecruiter. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ZipRecruiter is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/ziprecruiter-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Applicant Tracking Software](https://www.softwareadvice.com/hr/applicant-tracking-software-comparison/) / [ZipRecruiter](https://www.softwareadvice.com/hr/ziprecruiter-profile/) / ZipRecruiter Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/ziprecruiter-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/ziprecruiter-profile/alternatives/) # ZipRecruiter User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 10,952 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.2/5 - Value for money: 4.0/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 5,355 reviews (49%) - 4 stars: 3,173 reviews (29%) - 3 stars: 1,746 reviews (16%) - 2 stars: 438 reviews (4%) - 1 star: 240 reviews (2%) ### Most mentioned pros - The convenience in terms of the recruitment process is unbelievable and within no time we are able to get skilled B2B sales persons in our new ceramic and concrete divisions with automated email communication. - As a manager, ZipRecruiter helps hire for us during our busy times and can look for seasonal staff, different job positions and you can filter through applicants very easily. - It offers unbelievable potential in talent search, yet the very process of onboarding and employee management in the long term demands a completely new software solution. ### Most mentioned cons - Its violent subscription rates do not give good value to a mid-size, 50-people manufacturer, and the customer service is not always helpful when we require customization of the system to do a niche glass industry job posting or built in personnel management software. - This makes it incredibly difficult to tailor applications or highlight different skill sets for diverse job roles without constantly rewriting the entire profile - ZipRecruiter can have outdated listings, lots of competition, and not every application gets a response. ## ZipRecruiter customer reviews Showing reviews 1-25 of 10,952 (page 1). ### ZipRecuiter - the other online job board. - Overall rating: 3/5 - Reviewer: Terry D. - Verified reviewer: Yes - Industry: Publishing - Company size: 5001-10000 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall in comparison to other job boards I would rate my experience with ZipRecruiter as "mid" due to the quality of candidates for the cost. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros I like the three jobs per certain dollar amount and that you can add to the bundle to get at bumped up for more reviews. #### Cons Quality of candidates... we tend to see a lower quality of candidates coming through for the jobs that are posted. --- ### HR Director Non-Profit insight into Zip Recruiter - Overall rating: 4/5 - Reviewer: Deborah A. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I would recommend that if you are looking for line staff the AI works well, however for more detailed or obscure job titles that you will need to ask for more control of the AI features. It is expensive but can be worth it for the right organization. The customer service is excellent and very responsive. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I have had good experiences with customer support and is it very easy to use. The recruitment process can be quick when the candidates match the job opening that you are seeking. The value for the cost is variable depending on what positions a company is hiring other that, I find the performance and speed of the site to be better than most other reccruitment sites. Once resumes are recieved, it is fairly easy to manage. Once you hire, the employee management tools are easy to use. #### Cons The pricing is high for small businesses or non profits. Value is there but can be a struggle to justify the ROI when you are recruiting for high turnover industries or entry level staff. #### Reasons for choosing ZipRecruiter ZipRecruiter seemed to provide more of a reach across different platforms. --- ### Ziprecruiter needs maintenance!! - Overall rating: 3/5 - Reviewer: Tavoni L. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience has been somewhat good. I would say the website does need some work done to update it and give legitimate job leads. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like how beginner-friendly it is and how simple it is to navigate the website. It has always done well! #### Cons It has become quite buggy and spam-filled recently. I feel it doesn't give you legitimate job leads as it once did. --- ### Good Platform Experience, Disappointing Hiring Results - Overall rating: 2/5 - Reviewer: Ashley P. - Verified reviewer: Yes - Industry: Maritime - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered ZipRecruiter is easy to use and makes it simple to get a job posting in front of a large audience. I appreciated the straightforward setup process, user-friendly dashboard, and the ability to manage applicants and communications in one place. The platform also generated a high volume of applicants relatively quickly. Unfortunately, the quality of candidates did not meet our expectations. The candidate matches suggested by the platform were often unrelated to the qualifications and experience required for our position. While we received several applications, none were strong enough to warrant an interview. For the amount of time spent reviewing applicants and the overall cost of the platform, the return on investment was disappointing. Although ZipRecruiter may be a good option for employers seeking applicant volume, our experience was that quantity did not translate into quality. We ultimately found other recruiting platforms to be more effective at delivering qualified candidates for professional-level positions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros ZipRecruiter is easy to use and makes it simple to get a job posting in front of a large audience. I appreciated the straightforward setup process, user-friendly dashboard, and the ability to manage applicants and communications in one place. The platform also generated a high volume of applicants relatively quickly. Pros: Easy to use, quick job posting setup, broad candidate reach, centralized applicant management, and high application volume. #### Cons Compared to competitors, our experience with ZipRecruiter was disappointing. Poor candidate matching, low applicant quality, and limited value for the cost. For the cost of the platform and the time investment required to manage postings and review applicants, we did not see a sufficient return on investment. Cons: Candidate matching was not accurate, applicant quality was low for our needs, and the platform did not provide sufficient value relative to the cost. #### Reasons for choosing ZipRecruiter There was a promotion for trying ZipRecruiter that enticed me to give it a try. #### Reasons for switching to ZipRecruiter LinkedIn was more expensive but had a better quality candidate and candidate matching program. Unfortunately, due to the number of scammers, it was not an efficient use of our time and investment so we wanted to try another recruiting platform. --- ### Best Platform for Reaching Qualified Candidates Quickly - Overall rating: 5/5 - Reviewer: Marquita V. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with ZipRecruiter has been highly efficient. It excels at distributing job openings quickly and generating an immediate pool of candidates. The dashboard and AI matching tools saved our team hours of manual sourcing, making it an excellent resource for fast-paced hiring environments. From a candidate's perspective, the platform made the job hunt much faster and more streamlined. The mobile app is highly intuitive, and the one-click apply feature allowed me to submit applications seamlessly. I particularly appreciated the real-time notifications that alerted me whenever an employer viewed my resume. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Posting a job on ZipRecruiter is remarkably quick and straightforward. The AI matching technology immediately began suggesting qualified candidates, and we received high-quality applications within the first 24 hours. The intuitive dashboard makes it simple to track applicants and manage all communications in one central location. I highly recommend this platform for small-to-midsize businesses looking to streamline their hiring process. #### Cons The subscription pricing model is often prohibitively expensive for small businesses. Furthermore, the automated matching feature frequently generates a high volume of unqualified candidates. The auto-billing cycles are cumbersome, making the subscription management and cancellation processes unnecessarily difficult. Additionally, the platform’s emphasis on maximizing application volume creates a significant administrative burden, as it necessitates extensive manual filtering to identify suitable applicants. --- ### Find a new career path fast with ZipRecruiter - Overall rating: 5/5 - Reviewer: Zachariah B. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered I am working at one of the jobs I found through ZipRecruiter, I really admire the performance and speed in which I was successful! Their employee management retention is something I can speak to with experience after working my current position. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros When I first got into this software, the ease of use gave me leeway to ensure I was confident in the recruitment process. Great customer support spelled out how I could be successful in finding employment, and the value for money would come back in turn when a job opportunity opened up for me. #### Cons The resume management was a tad confusing at times, but easy to navigate when I obtained an understanding of it. Like all software, the information from my resume had to be entered twice. --- ### Find Your Fit With ZipRecruiter! - Overall rating: 5/5 - Reviewer: Eduardo L. - Verified reviewer: Yes - Industry: Construction - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I’ve had a really positive experience with ZipRecruiter. It makes job searching feel simple and convenient, and I like how easy it is to browse different opportunities in one place. The job recommendations are helpful, and applying doesn’t feel like a huge hassle. I also like getting notifications about potential matches, which saves time and keeps me updated. There are a few listings that aren’t always the best fit, but overall, ZipRecruiter makes the job hunt feel more manageable and less stressful. I’d definitely recommend giving it a try! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros ZipRecruiter has been a really positive experience overall. It makes searching and applying for jobs feel simple and straightforward, and I like how easy it is to browse through different opportunities. The job recommendations are also helpful and can save a lot of time when you’re looking for something specific. I also like how quickly you can connect with potential employers. Overall, it’s a convenient, user-friendly platform that makes the job search process feel a lot less stressful. Definitely worth checking out if you’re looking for a new opportunity! #### Cons One downside with ZipRecruiter is that you can sometimes come across job listings that don’t feel like the best match for what you’re looking for. There can also be quite a few similar postings, which makes browsing a little repetitive. It’s not a huge issue, but it can take some extra time to sort through everything and find the opportunities that are actually worth applying to. --- ### Excellent platform for advertising job openings and sourcing candidates. - Overall rating: 4/5 - Reviewer: Douglas N. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros ZipRecruiter significantly simplifies the recruitment process by automatically distributing job postings to various job boards, thereby increasing the visibility of opportunities. The platform features an intuitive interface, offers effective candidate search tools, and streamlines communication with qualified professionals. It also stands out for the speed at which job postings are published and the quality of its candidate recommendations. #### Cons The cost can be high for small businesses or for those who make few hires throughout the year. Some advanced features are available only in higher-tier plans, and recruitment pipeline customization options are more limited compared to some more comprehensive ATS systems. --- ### Easy and Convenient job search platform - Overall rating: 4/5 - Reviewer: Sophie C. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with ZipRecruiter has been positive. It is easy to use, provides access to a variety of job opportunities, and makes searching and applying for positions convenient. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros ZipRecruiter is an excellent job-search platform with a user-friendly interface, a wide range of job opportunities, and convenient application features #### Cons Some job postings may be outdated.Duplicate job listings can appear frequently.Some positions may not provide enough information about the role or company.Job recommendations aren’t always a perfect match. There can be a high volume of emails or job alerts.Some employers may take a long time to respond.Salary information is not always included.The application process can vary significantly between employers.Some listings may redirect you to another website to apply.It can be difficult to stand out when many applicants apply to the same position --- ### Fast Hiring, But Pricey for Small Businesses - Overall rating: 5/5 - Reviewer: Sadaf Yusuf M. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered It is a powerful, high-speed recruitment tool that delivers immediate results, though the steep pricing makes it better suited for urgent or continuous hiring needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Massive, instant distribution to over 100+ top job boards with a single click. Smart AI matching that actively invites qualified candidates to apply right away. User-friendly dashboard. #### Cons Extremely expensive subscription rates that can easily strain a small business budget. High volume of unqualified applicants. Customer support can be tough. --- ### Developing our business sales team. - Overall rating: 4/5 - Reviewer: Christopher A. - Verified reviewer: Yes - Industry: Glass, Ceramics & Concrete - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. To create a powerful sales team that is aggressive is my ultimate goal as a Commercial Director. I apply this to speed up our hiring process and screen resumes. It offers unbelievable potential in talent search, yet the very process of onboarding and employee management in the long term demands a completely new software solution. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros The convenience in terms of the recruitment process is unbelievable and within no time we are able to get skilled B2B sales persons in our new ceramic and concrete divisions with automated email communication. #### Cons Its violent subscription rates do not give good value to a mid-size, 50-people manufacturer, and the customer service is not always helpful when we require customization of the system to do a niche glass industry job posting or built in personnel management software. --- ### ZipRecruiter Experience - Overall rating: 5/5 - Reviewer: Amber S. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 501-1000 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. ZipRecruiter helped me to find an internship at the time, and it also helped me to get a couple interviews with other companies. It is a great tool to utilize for someone who is job hunting. On the other hand as I had mentioned, it is also a great platform for organizations to use when needing to post available job listings within their companies. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ZipRecruiter is a site I have recommended to many family and friends who were looking for jobs. It was the main job connection site I had used when I was looking for internships before working in my now full time job. It was very easy to upload your resume and filter out for specific jobs that matched what you were looking for in a specific field of work within the site. It was also very easy for me to upload opening job descriptions that we were looking to fulfill within my organization. #### Cons The amount of emails I received from ZipRecruiter became overwhelming. While I appreciated the ones that matched the description of the type of employment I was looking for, I felt some of them did not tie to the correct area of what I would want to apply for. --- ### ZipRecruiter helps fix your staffing issues! - Overall rating: 5/5 - Reviewer: Christina K. - Verified reviewer: Yes - Industry: Child Day Care Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As a manager, ZipRecruiter helps hire for us during our busy times and can look for seasonal staff, different job positions and you can filter through applicants very easily. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ZipRecruiter is a great tool in recruiting! It's a quick and easy website to make hiring and interviewing much easier. #### Cons ZipRecruiter doesn't always match the best applicants to a job posting but it's easy to reach out to applicants and find the right hire! --- ### very relevant - Overall rating: 5/5 - Reviewer: Ashenafe W. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. so far i have a very good relationship with zip recruiters the first app i checked evry morning to see whats going on for the day #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it is very easy to use, relevant to my search and scam free, always get notification that relates with my qualification, #### Cons updates me every day with job relevant to me sometimes some jobs are not closer to my place. that comes a lot email. --- ### Amazing and Trustworthy - Overall rating: 5/5 - Reviewer: abhi s. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall great experience, able to mange my profile easily and connect with different companies with ease #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lots of Recruiters,easiness to apply online, virtual contacts with companies, ability to upload the certifications and other documents #### Cons Recruiters use other platforms too, making it hard to apply on any one platform. Filter options should be more. --- ### Worth the money - Overall rating: 5/5 - Reviewer: Nicole J. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Ziprecruiter has made interviewing painless. The customer support was amazing when I needed help. The price was worth it. Best way of managing employees #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how fast ziprecruiter works. The recruitment process is a breeze. It's also super easy to use. #### Cons I honestly have nothing negative to say. The only thing is I wish I could have listed more than 3 positions at a time #### Reasons for switching to ZipRecruiter I got way more responses on Ziprecruiter --- ### ZipRecruiter review - Overall rating: 4/5 - Reviewer: Nijah T. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience was challenging as it is difficult to search for jobs that are available. Also some job postings are old but still on the website. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that you can see which jobs you applied to and which employers are interested in you based on work experience, history and qualifications. #### Cons I dislike that there is not alot of job options to apply for which make the job search more dfifficult. --- ### Smart Matching and Wide Reach with Premium Pricing - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used monthly for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, experience with ZipRecruiter has been positive, especially in terms of reach and automation #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros distribution to 100+ job boards and single, easy -to‑use dashboard for applicant makes it efficient #### Cons Pricing and plans can feel opaque and expensive, especially since there are no resumedatabase access --- ### Zip Recruiter Review - Overall rating: 5/5 - Reviewer: Riley R. - Verified reviewer: Yes - Industry: Legal Services - Company size: 501-1000 employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It helped me find candidates quickly and made the hiring process easier. It wasn’t perfect, but it worked well for what I needed. It was very easy to manage. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The dashboard was straightforward, and I liked being able to quickly browse applicants and see matches without feeling overwhelmed. I’m able to contact customer service quickly for bugs. #### Cons It was a little expensive. I also got a lot of applications that weren’t a good fit for the job, so I had to spend extra time sorting through them. I was not able to go through all of my email notifications. --- ### Fast way to find applicants - Overall rating: 5/5 - Reviewer: Shane O. - Verified reviewer: Yes - Industry: Warehousing - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it has been good. We have received quality applicants and was able to fill positions faster that expected. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our Human Resources team has used Zip Recruiter in the past for job postings. We have received some quality candidates over the years. #### Cons I do not have as much experience with it but our team who does mentions some AI created applicants can get approved. --- ### Ziprecruiter is our preferred platform - Overall rating: 5/5 - Reviewer: Ami M. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall we are very pleased with the platform in terms of functionality and features as well as the quality of applicants. We have retained majy of the employees weve hired using this solution. We also find the cost to be well within an acceptable range for the full host of features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This our preferrd platform for placing job advertisments, contacting and communicating with potential employees and for tracking applicants during the hiring process. We also use indeed regularly, but find that we have better luck hiring for skilled trades and field staff with this platform. #### Cons We wish the platform had a built in skills testing feature like Indeed. We use that often for our office and management personal and find it usefull in establishing a baseline for skillsets. Currently, we just advertise those positons more frequently using Indeed but we would prefer ziprecruiter to be our one stop shop. --- ### Not Impressed - Overall rating: 3/5 - Reviewer: Leisa E. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I never found anything even remotely worth pursuing. Honestly seemed like some of the postings were scams. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros There appeared to be a generous number of jobs listed that fit the criteria of the field I was looking for. #### Cons A majority of the jobs that I found were not anywhere near my location. Even though I specified my search area. --- ### Dan Clements - ZipRecruiter review - Overall rating: 4/5 - Reviewer: Daniel C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The ability to add screening questions to job posts helps a great deal with fine tuning the job posting and making sure that the candidates fit the qualifications. #### Cons ZipRecruiter works well for some job postings but it seems that some professional level jobs don't have quite as many job seekers utilizing the platform. If you go on google and just type in the job you are searching for such as "RN jobs in Pennsylvania" or "Manager jobs in Pennsylvania" ZipRecruiter isn't prominently shown as much as other platforms. --- ### Love ZipRecruiter - Overall rating: 5/5 - Reviewer: Dani S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 5001-10000 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience using ZipRecruiter has been great so far. It's been so helpful with finding new staff. The customer service is amazing, [sensitive content hidden] is great and always answers all my questions timely. I love Zip #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like most about ZipRecruiter is how many options it gives you to reach candidates. I love the ZipIntro session options because it's so fast and easy. And I also love the Invite to Apply option and how fast it will refresh with new candidates. #### Cons The only thing I don't like on ZipRecruiter is the location range is just a large bubble, it should be more customizable. It would be nice to type in specific town areas and have those come up rather than so far away like 100+ miles --- ### Great recruiting tool - Overall rating: 4/5 - Reviewer: STACEY W. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use the service time and again to fill empty positions at my company when I need someone quickly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is an easy to use product that allows me to get a lot of applicants for a posting. The process is straight forward and easy to follow. #### Cons For most lower level jobs we receive too many applicants and it can become overwhelming to go through the resumes. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/ziprecruiter-profile/reviews/?page=2) --- ZipRecruiter Reviews, Pros and Cons - 2026 Software Advice