--- title: "Zoho People Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Zoho People. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zoho People is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/zoho-people-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Attendance Tracking Software](https://www.softwareadvice.com/hr/time-attendance-comparison/) / [Zoho People](https://www.softwareadvice.com/hr/zoho-people-profile/) / Zoho People Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/zoho-people-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/zoho-people-profile/alternatives/) # Zoho People User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 365 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.1/5 - Value for money: 4.4/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 199 reviews (55%) - 4 stars: 136 reviews (37%) - 3 stars: 21 reviews (6%) - 2 stars: 7 reviews (2%) - 1 star: 2 reviews (1%) ### Most mentioned pros - The employee self-service portal, leave management, attendance tracking, and centralized employee records made day-to-day HR processes much more efficient. - Integration with other Zoho applications also enhances productivity and ensures smooth data flow across functions. While the system is robust, there is room for improvement in advanced reporting and some UI elements, which can be further refined. - The employee database, attendance tracking, leave approvals, and performance management tools work efficiently and help streamline HR operations. ### Most mentioned cons - Some functions are hidden so i have to spend more time to search and work on them like leave assigning is more cruicial that how much leave i want to allow to my employee and i can't able to find those functions. - For individual user this is extra cost at-least the attendance management to should be added to the Free Version, and customer support needs to improve as they don 't respond. - User permissions, roles, and form-level access controls can be challenging to understand during initial setup. ## Zoho People customer reviews Showing reviews 1-25 of 365 (page 1). ### A powerful and flexible HR platform with a detailed setup process - Overall rating: 5/5 - Reviewer: Malith H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been positive. We are a small IT company and needed a structured way to manage employee information, leave, attendance, remote work, approvals, and company policies. Zoho People has allowed us to bring these processes into one system instead of managing them informally. The platform offers many useful configuration options and appears suitable for both small teams and growing companies. However, the setup process requires careful attention because some options can affect multiple areas of the system. After completing the main configuration, the platform has been useful and works well for our current requirements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Zoho People provides a comprehensive set of HR tools in one platform. I especially liked the leave management, attendance tracking, approval workflows, employee hierarchy, holiday calendars, remote check-ins, breaks, and policy acknowledgement features. The system is highly configurable, and once it is set up correctly, employees and managers can clearly understand their responsibilities and follow a structured process. #### Cons The initial setup can be complicated and time-consuming, especially for someone without previous HR software experience. Some important settings are spread across different sections, and the relationship between attendance policies, shifts, working hours, and reports is not always immediately clear. More guided setup instructions and simpler explanations inside the platform would improve the experience. #### Reasons for choosing Zoho People Easy to set up and it gives me a chance to try it out before make payments. --- ### We love it - Overall rating: 5/5 - Reviewer: Aisha A. - Verified reviewer: Yes - Industry: Luxury Goods & Jewelry - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered overall experience ahs been very positive, we are able to properly manage and approve leaves, stay on top of tasks and have all policy documents in one place for constant reviews. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros We love this soo much for task Management, scheduling and tracking, it a very great assistance for managing payroll, bills and payment and internal memos and communications to provide stellar customer support to customers. #### Cons we have not used it well enough to have discovered something we don't like, but we use other Zoho facilities and can say security is top notch. #### Reasons for choosing Zoho People we have been using other Zoho facilities and have been impressed so far --- ### A reliable HR platform for everyday workforce management - Overall rating: 5/5 - Reviewer: Mitesh V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered We uses Zoho People to manage employee information, attendance, leave requests, and approval workflows. It has helped reduce manual HR work and made routine tasks much easier for employees through the self-service portal. Over the years, the platform has become more polished, and regular updates have added useful features without making it difficult to use. Overall, it has been a reliable HR management solution that meets most of our day-to-day requirements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like most about Zoho People is how it simplifies everyday HR tasks without making the process complicated. Leave management, attendance tracking, and employee records are all available in one place, which saves time for both HR and employees. The approval workflows are easy to configure, and the self-service portal has reduced the number of routine HR requests. It also integrates well with other Zoho applications, making daily operations more efficient. #### Cons Overall, I've had a good experience with the platform. If I had to point out one area for improvement, it would be the reporting and workflow customization for more complex HR processes. --- ### Excellent HRMS system! - Overall rating: 5/5 - Reviewer: Oscar L. L. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall experience has been great so far. (1 year) No bugs or issues to report on functionalities, features or general user experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zoho People is a complete HRMS Solution that paired with all relevant Zoho Apps makes it a powerful platform at a fraction of the cost of more mainstream solutions. It has great security features and top level trustworthiness in the market. Customer support is superb across the Zoho platform. Great employee management features and very easy to use. Also, Zoho People can be paired with Zoho's Payroll and Procurement solutions for a seamless complete solution. So far I have not encountered any bugs and issues to report. #### Cons As a Non-Profit organization, I have not found a way to manage voluntary workers. Not an issue for FTEs dependent employers. #### Reasons for choosing Zoho People Ease of use, implement and knowledge transfer. --- ### Reliable HR Software for Growing Organizations - Overall rating: 5/5 - Reviewer: Mohan R. - Verified reviewer: Yes - Industry: Import and Export - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Zoho People has been positive. It is a comprehensive HR management platform that helps streamline employee lifecycle processes, including onboarding, attendance, leave management, performance management, learning, and offboarding. The system's customization capabilities allow organizations to tailor workflows, forms, and approvals to meet specific business requirements. Automation features reduce manual effort and improve process efficiency, while self-service options enhance the employee experience. Integration capabilities and mobile access add further convenience. Although some advanced configurations can be complex, the platform continues to evolve with new features and enhancements, making it a reliable and scalable solution for HR operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros What I like most about Zoho People is its flexibility and ability to automate HR processes efficiently. The platform offers a user-friendly interface, making it easy for employees, managers, and HR teams to perform tasks with minimal training. Its customizable workflows, forms, and approvals help streamline processes such as onboarding, leave management, performance reviews, and employee data management. I also appreciate the strong reporting capabilities, which provide valuable insights for decision-making. The integration options, mobile accessibility, and continuous feature improvements make Zoho People a reliable and scalable HR solution that supports organizational growth and enhances the overall employee experience. #### Cons One area where Zoho People could improve is the user experience in certain advanced configurations. While the platform is highly customizable, setting up complex workflows, forms, approvals, and integrations can sometimes require significant effort and technical knowledge. Reporting and analytics, although useful, can be limited for organizations needing highly detailed or dynamic dashboards. Occasionally, feature updates may introduce changes that require users to adapt their existing processes. Customer support response times can also vary depending on the complexity of an issue. Additionally, some modules would benefit from more built-in flexibility to reduce the need for custom scripting and workarounds. --- ### Efficient and User-Friendly HR Management Software - Overall rating: 5/5 - Reviewer: Vanitha B. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Zoho People has been very positive. I have used it to manage employee onboarding, attendance, leave management, employee records, shift scheduling, and regularization requests. The platform is easy to use and helps automate many HR processes, reducing manual work and improving accuracy. I have also worked with Zoho support to configure policies and resolve technical issues when needed. Overall, Zoho People has been an effective tool for managing day-to-day HR operations efficiently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Zoho People is its user-friendly interface and the way it simplifies daily HR tasks. It makes attendance tracking, leave management, employee records, and onboarding easy to manage in one place. The automation features reduce manual work, and the reports help monitor employee data efficiently. I also liked that it can be integrated with Zoho Payroll, which makes payroll processing more accurate and efficient. #### Cons One thing I liked least about Zoho People is that some configurations, such as attendance policies, leave settings, and workflow customizations, can be a bit complex and sometimes require support from the Zoho team. Occasionally, changes take time to reflect, and troubleshooting certain issues can take longer than expected. However, overall, it is a reliable HR management system. --- ### Senior software engineer - Overall rating: 4/5 - Reviewer: Ajith k. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros What I liked most about Zoho People was how easy it made everyday HR tasks. The interface is clean and intuitive, so it didn't take long to find what I needed. Features like leave management, attendance tracking, and employee records are well organized, which helped save time and reduced manual work. I also appreciated that it brings multiple HR processes into one platform, making it easier to stay organized and manage employee information efficiently. #### Cons One downside of Zoho People is that some advanced features can feel a bit complex to configure, especially for first-time users. The interface is generally user-friendly, but certain workflows require multiple steps, which can slow things down. Reporting and customization options are powerful, but they have a learning curve, and occasional performance lag can be noticeable when working with larger datasets. --- ### A Flexible and User-Friendly HRMS for Growing Organizations - Overall rating: 5/5 - Reviewer: Suraj P. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Zoho People has been very positive. It provides a structured way to digitize employee records, attendance, leave, and other day-to-day HR processes. The platform is flexible, easy to use, and suitable for a growing organization. I also like that we can start with the required HR features and expand the system with payroll and other Zoho applications as our requirements grow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zoho People provides a simple and well-organized platform to manage HR operations in one place. I particularly like its employee database, attendance and leave management, self-service features, and customizable workflows. The interface is user-friendly, and the ability to integrate with other Zoho applications makes it a scalable solution as the organization grows. #### Cons The initial configuration can take some time, especially when setting up attendance policies, workflows, and custom HR processes for the first time. Some advanced features also require additional Zoho applications or integrations. However, once properly configured, the system is quite easy to manage. --- ### Simple, Flexible, and Easy to Configure - Overall rating: 5/5 - Reviewer: Shubham P. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Setup was smooth and straightforward. Helped us organise attendance and leave management efficiently. Flexible enough to adapt to our company's policies. Day-to-day administration has become much easier. Overall, we've had a positive experience and look forward to exploring more features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Easy to configure for attendance and leave management. Flexible leave and attendance policies. Approval workflows are simple and efficient. User-friendly interface for everyday use. Good value for money for small and growing businesses. #### Cons Some settings are difficult to locate during the initial setup. Navigation can be improved for first-time administrators. A guided setup wizard for new users would be useful. --- ### A Comprehensive and User-Friendly HR Management Platform - Overall rating: 5/5 - Reviewer: Srivardhan M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Zoho People has been positive. It provides a centralized platform for managing employee information, attendance, leave, and HR processes efficiently. The system helps reduce manual work, keeps employee records organized, and makes day-to-day HR management more streamlined. While there is a slight learning curve with some features and configurations, once set up, it is a reliable and useful HR management solution. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Zoho People provides a user-friendly and centralized platform for managing employee information, attendance, leave, and other HR processes. I particularly like its ease of use, organized employee records, and the ability to track attendance and leave efficiently. It reduces manual HR work and makes it easier to access and manage employee-related information in one place. #### Cons The initial setup and configuration can be a little complex, especially for new users. Some features also require multiple steps to access or manage, and the reporting options could be more flexible and customizable. Improving the user interface and simplifying certain workflows would make Zoho People even more convenient for HR teams. --- ### Dynamic HR Handle - Overall rating: 5/5 - Reviewer: Joyce K. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Ability of us (all employee) to have our schedules, leaves, benefits and performance view updates no matter where one is. Ease, security and quick approvals perfecting remote collaboration. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of automating HR time consuming tasks, single page with rich employee and candidates information, effective strategies of tracking attendance, simplicity of benefits administration as well as conflict-free scheduling among many more. #### Cons My experience is enough evidence this application can lift any size of organization to unexpected level,no improvement I can recommend at this moment. #### Reasons for switching to Zoho People Limited customisation capabilities and high cost even while starting --- ### Has almost everything that we need - Overall rating: 4/5 - Reviewer: Carol B. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Yes, it has been good in comparison to some of the others we're trialling but we really like it a lot. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Still in the trial period but good so far! Has almost everything we need for asmall/medium business. #### Cons Some of the features that would make go for it are unavailable in the trial. Still considering though. #### Reasons for choosing Zoho People We haven't yet decided, still trialling and hope to extend trial --- ### Zoho People, the right software at the right price - Overall rating: 4/5 - Reviewer: Bobby J. - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 11-50 employees - Product usage: Used weekly for free trial - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Over all, its a system that fits does what we need at a price that we value. All other providers are far too expensive for what they do. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Zoho People ius Easy to use with good online example of the work flow on you tune and great online documentation #### Cons Some of the menu navigations can be a bit hard to follow. Some of the menu's have changed and yet the online Videos do not reflect this. #### Reasons for choosing Zoho People Zoho has the right functionality at the right price. --- ### Excellent HRMS for Growing Businesses, but Payroll and UI Need Improvement - Overall rating: 5/5 - Reviewer: MURALI KRISHNA S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with Zoho People has been positive. It offers a complete HR management solution with useful features like attendance tracking, leave management, employee self-service, onboarding workflows, and performance management. The platform is especially helpful for small and mid-sized businesses looking for an affordable and customizable HRMS solution. Integration with other Zoho applications is also a major advantage. The system is easy to set up and automates many HR processes, which saves time for HR teams and improves employee experience. However, there are occasional bugs, some UI sections feel outdated, and payroll functionality could be more flexible depending on regional requirements. Security Zoho People provides good security features such as role-based access, multi-factor authentication, and secure cloud storage. Employee data management feels reliable and secure. Value for Money The pricing is competitive compared to other HR software platforms. It offers strong functionality at an affordable cost, especially for startups and growing companies. Customer Support Customer support is generally responsive and helpful, though response times can sometimes be slow for complex technical issues. Employee Management The employee database, attendance tracking, leave approvals, and performance management tools work efficiently and help streamline HR operations. Bugs and Issues There are occasional glitches, especially in mobile usage and report generation. Some workflows may require manual refreshes or additional configuration. Payroll Payroll features are decent but may not fully support all country-specific payroll requirements. Advanced payroll customization could be improved. Human Resources Management Zoho People covers most HR functions effectively, including onboarding, attendance, leave management, document storage, and employee engagement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy-to-use employee management system Excellent leave and attendance tracking Affordable pricing for small and medium businesses Strong integration with other Zoho applications Good customization and workflow automation Cloud-based access makes remote HR management simple #### Cons User interface could be more modern and intuitive Occasional bugs and slow loading in some modules Payroll features are limited for advanced requirements Reporting and analytics can be improved Customer support response time may vary for technical issues --- ### Value for money - Overall rating: 4/5 - Reviewer: MOHAMED S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Zoho People created a unified portal where employees could raise questions about payroll, travel, or policies. HR could set Service Level Agreements (SLAs) to ensure queries were answered within a specific timeframe. IT could attach FAQs to specific categories so employees could find answers themselves before even submitting a "case." The Service Builder allowed for a "drag-and-drop" approach to HR. #### Cons Unless We are on a premium support plan, getting a resolution for an urgent bug can take 24–48 hours, often involving a lot of back-and-forth emails. Users often report that support agents provide "canned" responses or links to documentation rather than digging into the specific technical glitch you’re experiencing. --- ### Good software if you can learn it by yourself. - Overall rating: 4/5 - Reviewer: Ajay M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall it's good when you learn to use it by yourself. Getting a support is bit lengthy process and you will be stuck if you want help in some urgency. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Zoho people has intuitive design and it's easy to use. It has both app and web version for admin as well as for employees. #### Cons Attendance is a bare minimum feature in any HRMS, yet it's not provided with basic plan in Zoho people. --- ### Good for SMBs and Others - Overall rating: 5/5 - Reviewer: Koustab M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered It has been great, no such complaints as well, the team is very responsive and helpful as well, must recommend #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros very good and low cost for small organisations with minimum commitment, enterprises usability is definitely there, must recommend for others #### Cons steep learning curve for your team and it takes some time to get used to new teams, it works better if you have all the other zoho apps synced as well. --- ### Zoho People the most user friendly and cost effective SAAS HR system - Overall rating: 4/5 - Reviewer: Selwyn T. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Very comprehensive and automatically communicates to the various other Zoho HR software including Recruit, Payroll, Expense and many others #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Extremely intuitive and User friendly that requires no prior tech knowledge or experience. Well laid out sequence of applications that logically makes sense. #### Cons Subscription through remote location overseas is a bit of a challenge. Unable to pay through international cards when not in the actual place of license. --- ### A Pro Product for all Business Size - Overall rating: 5/5 - Reviewer: Krishnan H. - Verified reviewer: Yes - Industry: Human Resources - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Been associated with Zoho for the last 10 yrs and never gives a thought to look for alternative options. Software built in India for the world tag goes well for them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User Friendly. Offers complete flexibility in plans. Awesome product line up for driving HR functions #### Cons Jumpstart pricing is on a higher side. Though there are adequate videos & help links available but in person support cost can be lesser. --- ### Gets the job done! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it's very useful, especially for those with not much experience with these systems. That is, once you get the hang of it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The high customizability, affordability for small to mid-sized businesses (SMBs), and seamless integration within the wider Zoho ecosystem. #### Cons There's a bit of a steep learning curve, a complex initial configuration, and inconsistent customer support. --- ### Excellant and efficient - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Execllent and will definately try to ointegrate to all my other organisations. Important point is there are many zoho products that can be integrated. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Its easy to use for employees and has many options that are necessary for any team. Attendance feature is a must and so is the employee database option. #### Cons I hope its is more simpler to use. It requires a bit of learnign curve to fully utilise all the services which is not a must for all organisations --- ### Zoho Review - Overall rating: 5/5 - Reviewer: Devang S. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 201-500 employees - Product usage: Used daily for free trial - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Zoho People has been positive. It offers a comprehensive set of HR and performance management features and helps streamline employee processes efficiently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They are good, reliable, and consistently perform their responsibilities effectively. They perform their responsibilities effectively and reliably. #### Cons The user interface can feel complex at times, and some features require multiple steps to configure. --- ### Great product with room forimprovement - Overall rating: 4/5 - Reviewer: Chirag S. - Verified reviewer: Yes - Industry: Computer Hardware - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Good , Value for Money Product, best for emerging startups like us, with integratable features for both product and service verticals #### Cons Initial setup is a bit hectic, integrated help module would be great for smaller teams to setup the software, can get a bit glitchy at times --- ### Why organizations should go for Zoho People? - Overall rating: 4/5 - Reviewer: VAISHNAVI S. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used weekly for free trial - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered The platform delivers outstanding value for money and consistently performs well for organizations of all sizes. Also, it offers great customer support the queries get resolved within few working days. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Zoho People is a reliable and feature-rich cloud-based HR management solution that simplifies employee management, attendance, leave tracking, and performance evaluation. Its intuitive interface, robust security, and seamless integration with other Zoho applications make it an excellent choice for businesses looking to digitize their HR processes. #### Cons While payroll capabilities depend on regional availability and a few minor UI issues may occasionally arise. --- ### Best for Small Industry - Overall rating: 5/5 - Reviewer: Bhavin P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered With Zoho People we have managed our organisation smoothly, with tons of features it made our attendance to payroll easy #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Zoho People is Best for Small Business, Comes with Best Features available in Free Plan, If you are using Free plan it will surely fits your needs #### Cons Need Phone Support as sometimes we need technical support but over mail is time consuming process so need tele support ## More reviews [Next reviews](https://www.softwareadvice.com/hr/zoho-people-profile/reviews/?page=2) --- Zoho People Reviews, Pros and Cons - 2026 Software Advice