--- title: "Zoho People Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Zoho People. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zoho People is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/zoho-people-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Attendance Tracking Software](https://www.softwareadvice.com/hr/time-attendance-comparison/) / [Zoho People](https://www.softwareadvice.com/hr/zoho-people-profile/) / Zoho People Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/zoho-people-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/zoho-people-profile/alternatives/) # Zoho People User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 368 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.1/5 - Value for money: 4.4/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 201 reviews (55%) - 4 stars: 137 reviews (37%) - 3 stars: 21 reviews (6%) - 2 stars: 7 reviews (2%) - 1 star: 2 reviews (1%) ### Most mentioned pros - The employee self-service portal, leave management, attendance tracking, and centralized employee records made day-to-day HR processes much more efficient. - Integration with other Zoho applications also enhances productivity and ensures smooth data flow across functions. While the system is robust, there is room for improvement in advanced reporting and some UI elements, which can be further refined. - The employee database, attendance tracking, leave approvals, and performance management tools work efficiently and help streamline HR operations. ### Most mentioned cons - Some functions are hidden so i have to spend more time to search and work on them like leave assigning is more cruicial that how much leave i want to allow to my employee and i can't able to find those functions. - For individual user this is extra cost at-least the attendance management to should be added to the Free Version, and customer support needs to improve as they don 't respond. - User permissions, roles, and form-level access controls can be challenging to understand during initial setup. ## Zoho People customer reviews Showing reviews 1-25 of 368 (page 1). ### A powerful and flexible HR platform with a detailed setup process - Overall rating: 5/5 - Reviewer: Malith H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been positive. We are a small IT company and needed a structured way to manage employee information, leave, attendance, remote work, approvals, and company policies. Zoho People has allowed us to bring these processes into one system instead of managing them informally. The platform offers many useful configuration options and appears suitable for both small teams and growing companies. However, the setup process requires careful attention because some options can affect multiple areas of the system. After completing the main configuration, the platform has been useful and works well for our current requirements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Zoho People provides a comprehensive set of HR tools in one platform. I especially liked the leave management, attendance tracking, approval workflows, employee hierarchy, holiday calendars, remote check-ins, breaks, and policy acknowledgement features. The system is highly configurable, and once it is set up correctly, employees and managers can clearly understand their responsibilities and follow a structured process. #### Cons The initial setup can be complicated and time-consuming, especially for someone without previous HR software experience. Some important settings are spread across different sections, and the relationship between attendance policies, shifts, working hours, and reports is not always immediately clear. More guided setup instructions and simpler explanations inside the platform would improve the experience. #### Reasons for choosing Zoho People Easy to set up and it gives me a chance to try it out before make payments. --- ### We love it - Overall rating: 5/5 - Reviewer: Aisha A. - Verified reviewer: Yes - Industry: Luxury Goods & Jewelry - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered overall experience ahs been very positive, we are able to properly manage and approve leaves, stay on top of tasks and have all policy documents in one place for constant reviews. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros We love this soo much for task Management, scheduling and tracking, it a very great assistance for managing payroll, bills and payment and internal memos and communications to provide stellar customer support to customers. #### Cons we have not used it well enough to have discovered something we don't like, but we use other Zoho facilities and can say security is top notch. #### Reasons for choosing Zoho People we have been using other Zoho facilities and have been impressed so far --- ### A reliable HR platform for everyday workforce management - Overall rating: 5/5 - Reviewer: Mitesh V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered We uses Zoho People to manage employee information, attendance, leave requests, and approval workflows. It has helped reduce manual HR work and made routine tasks much easier for employees through the self-service portal. Over the years, the platform has become more polished, and regular updates have added useful features without making it difficult to use. Overall, it has been a reliable HR management solution that meets most of our day-to-day requirements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like most about Zoho People is how it simplifies everyday HR tasks without making the process complicated. Leave management, attendance tracking, and employee records are all available in one place, which saves time for both HR and employees. The approval workflows are easy to configure, and the self-service portal has reduced the number of routine HR requests. It also integrates well with other Zoho applications, making daily operations more efficient. #### Cons Overall, I've had a good experience with the platform. If I had to point out one area for improvement, it would be the reporting and workflow customization for more complex HR processes. --- ### Flexible, Powerful & Ideal for 24×7 Workforce Management - Overall rating: 5/5 - Reviewer: Srijan N. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Zoho People has been very positive. It provides a comprehensive and flexible platform for managing employees, attendance, shifts, leave and workforce operations. The extensive customization is particularly valuable for managing 24×7 teams with different shift patterns. While some advanced configurations have a learning curve, the overall functionality and value make it a strong HR management solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The flexibility in managing shifts, rosters, weekly offs, and employee-specific schedules is excellent, especially for 24×7 operations. Attendance, check-in/check-out, geo-fencing, and leave management are well integrated. The extensive customization and automation options make it easy to adapt Zoho People to our operational requirements. Overall, it significantly reduces manual HR and attendance management. #### Cons Some advanced settings and configurations can be difficult to discover initially. The shift and attendance setup can feel a little complex for new administrators. The user interface could be more intuitive for certain administrative tasks. More detailed in-product guidance would make configuration easier. --- ### A Comprehensive and User-Friendly HR Management Platform - Overall rating: 5/5 - Reviewer: Srivardhan M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Zoho People has been positive. It provides a centralized platform for managing employee information, attendance, leave, and HR processes efficiently. The system helps reduce manual work, keeps employee records organized, and makes day-to-day HR management more streamlined. While there is a slight learning curve with some features and configurations, once set up, it is a reliable and useful HR management solution. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Zoho People provides a user-friendly and centralized platform for managing employee information, attendance, leave, and other HR processes. I particularly like its ease of use, organized employee records, and the ability to track attendance and leave efficiently. It reduces manual HR work and makes it easier to access and manage employee-related information in one place. #### Cons The initial setup and configuration can be a little complex, especially for new users. Some features also require multiple steps to access or manage, and the reporting options could be more flexible and customizable. Improving the user interface and simplifying certain workflows would make Zoho People even more convenient for HR teams. --- ### Well organised HR software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered It's good for all HR functions and all the features are well organised. Especially the structure of the features is very good. I learned about many HR functions through Zoho people. With practice, the features become easier to use. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I liked all the features, but mostly I liked Onboarding and Attendance. All the features are well organised. It will help HR functions easily. #### Cons I genuinely didn't see any difficult settings, but there are many options and settings in Zoho people. It took me some time to learn, but they become easier to understand with practice. --- ### Easy-to-Use HR Management Platform - Overall rating: 4/5 - Reviewer: Amaljith k. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Zoho People has been positive. It has made day-to-day HR management much easier by bringing attendance, leave, employee information, and other HR processes into one platform. The interface is easy to navigate, and it helps reduce manual work and improve organization. There is some room for improvement in customization and advanced reporting, but overall it is a useful and reliable HR management solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros What I like most about Zoho People is its user-friendly interface and the way it simplifies HR management. Features like attendance tracking, leave management, employee records, and workflow automation are well organized and easy to use. It saves time on routine HR tasks and makes it easier to manage employees and keep everything in one place. #### Cons The main limitation is that some advanced features and settings can take time to understand and configure. The reporting and customization options could also be more flexible, especially for businesses with specific HR workflows. Overall, the system works well, but the initial setup and customization can require some effort. --- ### Simple & Efficient HR Management Solution - Overall rating: 5/5 - Reviewer: Jisha J. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Zoho People is a user-friendly and efficient HR management platform that simplifies day-to-day HR activities. Features like attendance tracking, leave management, employee records, and performance management are well organized and easy to use. The platform helps reduce manual work, improves transparency, and keeps employee information centralized. Overall, Zoho People is a reliable solution for streamlining HR processes and improving workplace efficiency. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Zoho People is easy to use, offers useful features for attendance, leave, employee management, and automation, and integrates well with other Zoho applications. It helps streamline HR processes and reduces manual work. #### Cons Some advanced features can take time to understand, and customization may be limited for complex HR requirements. The initial setup can also require some effort. --- ### Comprehensive and User-Friendly HR Management Platform - Overall rating: 5/5 - Reviewer: Abhishek P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Zoho People has been positive. It provides a wide range of HR management capabilities and helps centralize employee and workforce information. The platform is flexible and suitable for organizations looking to streamline their HR processes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zoho People provides a comprehensive and user-friendly HR platform for managing employee information, attendance, leave, performance, and other HR processes. The interface is easy to navigate, and having multiple HR functions available in one platform makes it convenient for HR teams and employees. #### Cons Some advanced features and configurations can take time to understand, especially when setting up workflows and integrations. API availability and documentation for certain features could also be improved to make integrations easier. --- ### Organized HR management for growing teams - Overall rating: 5/5 - Reviewer: Najina N. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I've used Zoho People for HR and operations at Peakok Digital and overall its nbeen solid for day to day HR Management #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Attendance,leave,employee docs,onboarding and announcements all in on dashboard.No more chasing people on whatsapp for what's you leave balance or send me your aadhar #### Cons Basic reports are great but if you want a very specific report-like late chck ins by project -you endup exporting to excel and doing it manually. --- ### Reliable HR Software for Growing Organizations - Overall rating: 5/5 - Reviewer: Mohan R. - Verified reviewer: Yes - Industry: Import and Export - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Zoho People has been positive. It is a comprehensive HR management platform that helps streamline employee lifecycle processes, including onboarding, attendance, leave management, performance management, learning, and offboarding. The system's customization capabilities allow organizations to tailor workflows, forms, and approvals to meet specific business requirements. Automation features reduce manual effort and improve process efficiency, while self-service options enhance the employee experience. Integration capabilities and mobile access add further convenience. Although some advanced configurations can be complex, the platform continues to evolve with new features and enhancements, making it a reliable and scalable solution for HR operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros What I like most about Zoho People is its flexibility and ability to automate HR processes efficiently. The platform offers a user-friendly interface, making it easy for employees, managers, and HR teams to perform tasks with minimal training. Its customizable workflows, forms, and approvals help streamline processes such as onboarding, leave management, performance reviews, and employee data management. I also appreciate the strong reporting capabilities, which provide valuable insights for decision-making. The integration options, mobile accessibility, and continuous feature improvements make Zoho People a reliable and scalable HR solution that supports organizational growth and enhances the overall employee experience. #### Cons One area where Zoho People could improve is the user experience in certain advanced configurations. While the platform is highly customizable, setting up complex workflows, forms, approvals, and integrations can sometimes require significant effort and technical knowledge. Reporting and analytics, although useful, can be limited for organizations needing highly detailed or dynamic dashboards. Occasionally, feature updates may introduce changes that require users to adapt their existing processes. Customer support response times can also vary depending on the complexity of an issue. Additionally, some modules would benefit from more built-in flexibility to reduce the need for custom scripting and workarounds. --- ### Senior software engineer - Overall rating: 4/5 - Reviewer: Ajith k. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros What I liked most about Zoho People was how easy it made everyday HR tasks. The interface is clean and intuitive, so it didn't take long to find what I needed. Features like leave management, attendance tracking, and employee records are well organized, which helped save time and reduced manual work. I also appreciated that it brings multiple HR processes into one platform, making it easier to stay organized and manage employee information efficiently. #### Cons One downside of Zoho People is that some advanced features can feel a bit complex to configure, especially for first-time users. The interface is generally user-friendly, but certain workflows require multiple steps, which can slow things down. Reporting and customization options are powerful, but they have a learning curve, and occasional performance lag can be noticeable when working with larger datasets. --- ### Simple, Efficient, and Employee-Friendly HR Solution - Overall rating: 5/5 - Reviewer: Divyansh S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Zoho People is a reliable and efficient solution for managing workforce operations, especially for teams looking for a user-friendly and hassle-free HR platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I’ve been using Zoho People for our team, and it has genuinely streamlined our HR processes. One of the biggest advantages is how simple and intuitive the check-in and check-out system is—our employees were able to adapt to it almost instantly without any training. The user interface is clean, well-structured, and very easy to understand, which makes day-to-day usage smooth for everyone. Beyond attendance, it offers a well-rounded set of features for leave management, employee records, and performance tracking. The automation options help reduce manual work, and everything is organized in one place, which saves a lot of time. #### Cons The admin side of the platform can feel a bit tricky at times. While the employee interface is very intuitive, navigating the admin dashboard and configuring certain settings may require a learning curve initially. Some features aren’t as straightforward as expected, especially when setting up policies or customizing workflows. However, once you get familiar with the system, it becomes more manageable. --- ### A Flexible and User-Friendly HRMS for Growing Organizations - Overall rating: 5/5 - Reviewer: Suraj P. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Zoho People has been very positive. It provides a structured way to digitize employee records, attendance, leave, and other day-to-day HR processes. The platform is flexible, easy to use, and suitable for a growing organization. I also like that we can start with the required HR features and expand the system with payroll and other Zoho applications as our requirements grow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zoho People provides a simple and well-organized platform to manage HR operations in one place. I particularly like its employee database, attendance and leave management, self-service features, and customizable workflows. The interface is user-friendly, and the ability to integrate with other Zoho applications makes it a scalable solution as the organization grows. #### Cons The initial configuration can take some time, especially when setting up attendance policies, workflows, and custom HR processes for the first time. Some advanced features also require additional Zoho applications or integrations. However, once properly configured, the system is quite easy to manage. --- ### ZOHO People is a must have - Overall rating: 4/5 - Reviewer: Anthony C. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered I would highly reccomend it as an HR solution for small and medium businesses. Human resource is the most important resource and needs the best systems to support it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Having a whole HR department for my small business in the cloud is something i didn't expect. Leave applications, birthday reminders, employee work anniversaries in one platform. Amazing. #### Cons So far still exploring the platform. It seems to have alot of the capabilities i am looking for so far. --- ### HR Tool for Daily Operations - Overall rating: 4/5 - Reviewer: Nanda K. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered It’s easy to use and helps manage daily HR tasks like attendance, leave, and employee records without much hassle. It saves time and keeps everything organized. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Managing attendance, leave, and employee data is very straightforward, and the self-service feature reduces a lot of manual work for HR. It keeps everything organized without being complicated. #### Cons Zoho People is that some features feel a bit limited and not very flexible, the interface can feel slightly outdated in certain sections, and occasional glitches or slow loading can affect the experience. --- ### Perfect for HR process - Overall rating: 5/5 - Reviewer: Sofia O. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great amount of functionalities inside the same tool. Also the support team is great and the available reports are perfect to control your info. #### Cons At the beginning, the configuration process can make you feel overwhelmed, but keep going because you will find the logic at the end. --- ### A Pro Product for all Business Size - Overall rating: 5/5 - Reviewer: Krishnan H. - Verified reviewer: Yes - Industry: Human Resources - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Been associated with Zoho for the last 10 yrs and never gives a thought to look for alternative options. Software built in India for the world tag goes well for them. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User Friendly. Offers complete flexibility in plans. Awesome product line up for driving HR functions #### Cons Jumpstart pricing is on a higher side. Though there are adequate videos & help links available but in person support cost can be lesser. --- ### Excellent Attendance Management - Overall rating: 5/5 - Reviewer: Ajith kumar P. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Zoho People is a solid choice because it already covers most of the HR processes you've been asking about over the past few days. If you plan to stay within the Zoho ecosystem, the integration with Workplace is an added advantage. it is Value for Money #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Web and mobile check-in/check-out,IP-based attendance (employees can only check in from your office network),GPS/location-based attendance for field staff #### Cons Expect to spend several hours or a few days getting everything right.Complex workflows, automation, and custom forms can take time to learn. Some users find the interface and configuration options overwhelming at first. --- ### Great HRMS - Overall rating: 4/5 - Reviewer: Karl A. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Zoho People has been positive. It has streamlined HR processes, improved record-keeping, and automated routine tasks, saving time and reducing errors. While some advanced features have a learning curve, the platform is reliable, scalable, and a valuable tool for managing HR operations efficiently. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zoho People is intuitive and easy to navigate. It centralizes employee records, attendance, leave management, and approvals in one place, which significantly improves efficiency. #### Cons Some features can be a bit overwhelming for new users, and the mobile app occasionally lags when handling complex workflows. --- ### Easy handling - Overall rating: 4/5 - Reviewer: Snehalatha m. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Zoho People has been quite positive, especially for day-to-day HR operations and employee management. It’s a practical tool that fits well for startups and growing teams. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the way of employee management and automation onboarding process and also access to zoho payroll as well #### Cons Nothing feel least about zoho people but one thing in the payroll option also available in zoho people easy for us to manage in one dashboard --- ### HR DELEGATION TO ZOHO PEOPLE! - Overall rating: 5/5 - Reviewer: Nuru K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer support, Reporting, security and overall function associated with our HR process. More over the features, integartions, and access managments are awesome #### Cons The initial setup takes some time if not carefully viewed. That is just the cons I've found regarding zoho people. --- ### Great product with room forimprovement - Overall rating: 4/5 - Reviewer: Chirag S. - Verified reviewer: Yes - Industry: Computer Hardware - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Good , Value for Money Product, best for emerging startups like us, with integratable features for both product and service verticals #### Cons Initial setup is a bit hectic, integrated help module would be great for smaller teams to setup the software, can get a bit glitchy at times --- ### Good Platform - Overall rating: 4/5 - Reviewer: Ananyaa B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros It is a feature-rich platform and it is easy to set up. Helpful in managing HR process and helps with some automation. #### Cons Difficult to get assistance from the zoho team. There should be a demo available. Customer support is really bad. --- ### ZOHO review - Overall rating: 5/5 - Reviewer: Vedant J. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered The portal is very good. We are planning on migrating our entire HRMS to this tool. The security is also good. And we are in the process of implementing our hr guidelines here. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The features are quite extensive and you can manage all your HR operations from a single, uniform platform. The user account management is quite easy and you can access all the data from one place #### Cons Facing issues with getting the right documentation or videos to navigate the portal. Other than that everything is good ## More reviews [Next reviews](https://www.softwareadvice.com/hr/zoho-people-profile/reviews/?page=2) --- Zoho People Reviews, Pros and Cons - 2026 Software Advice