--- title: "Zoho People Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Zoho People. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zoho People is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/zoho-people-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Attendance Tracking Software](https://www.softwareadvice.com/hr/time-attendance-comparison/) / [Zoho People](https://www.softwareadvice.com/hr/zoho-people-profile/) / Zoho People Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/zoho-people-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/zoho-people-profile/alternatives/) # Zoho People User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 359 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.1/5 - Value for money: 4.4/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 194 reviews (54%) - 4 stars: 135 reviews (38%) - 3 stars: 21 reviews (6%) - 2 stars: 7 reviews (2%) - 1 star: 2 reviews (1%) ### Most mentioned pros - The employee self-service portal, leave management, attendance tracking, and centralized employee records made day-to-day HR processes much more efficient. - Integration with other Zoho applications also enhances productivity and ensures smooth data flow across functions. While the system is robust, there is room for improvement in advanced reporting and some UI elements, which can be further refined. - The employee database, attendance tracking, leave approvals, and performance management tools work efficiently and help streamline HR operations. ### Most mentioned cons - Some functions are hidden so i have to spend more time to search and work on them like leave assigning is more cruicial that how much leave i want to allow to my employee and i can't able to find those functions. - For individual user this is extra cost at-least the attendance management to should be added to the Free Version, and customer support needs to improve as they don 't respond. - User permissions, roles, and form-level access controls can be challenging to understand during initial setup. ## Zoho People customer reviews Showing reviews 1-25 of 359 (page 1). ### A powerful and flexible HR platform with a detailed setup process - Overall rating: 5/5 - Reviewer: Malith H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been positive. We are a small IT company and needed a structured way to manage employee information, leave, attendance, remote work, approvals, and company policies. Zoho People has allowed us to bring these processes into one system instead of managing them informally. The platform offers many useful configuration options and appears suitable for both small teams and growing companies. However, the setup process requires careful attention because some options can affect multiple areas of the system. After completing the main configuration, the platform has been useful and works well for our current requirements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Zoho People provides a comprehensive set of HR tools in one platform. I especially liked the leave management, attendance tracking, approval workflows, employee hierarchy, holiday calendars, remote check-ins, breaks, and policy acknowledgement features. The system is highly configurable, and once it is set up correctly, employees and managers can clearly understand their responsibilities and follow a structured process. #### Cons The initial setup can be complicated and time-consuming, especially for someone without previous HR software experience. Some important settings are spread across different sections, and the relationship between attendance policies, shifts, working hours, and reports is not always immediately clear. More guided setup instructions and simpler explanations inside the platform would improve the experience. #### Reasons for choosing Zoho People Easy to set up and it gives me a chance to try it out before make payments. --- ### Zoho Benefits - Overall rating: 5/5 - Reviewer: Banashree P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Although we were unable to fully utilize the platform due to organizational changes, our initial evaluation showed that it is a comprehensive and user-friendly HR management solution. We found the interface intuitive, and features such as employee records management, leave tracking, attendance management, and employee self-service appeared well-designed and suitable for our needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Zoho People has an intuitive interface, comprehensive HR features, and ease of use. The employee self-service portal, leave management, attendance tracking, and centralized employee records made day-to-day HR processes much more efficient. #### Cons Our evaluation period was limited due to organizational changes, so we didn't have enough time to identify any major drawbacks. Based on our initial experience, the only challenge was that some configurations and advanced features had a learning curve. Otherwise, the platform appeared comprehensive and well suited to our needs. #### Reasons for choosing Zoho People This would suit my current requirements and the team will be happy with the UI/UX and features --- ### A reliable HR platform for everyday workforce management - Overall rating: 5/5 - Reviewer: Mitesh V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered We uses Zoho People to manage employee information, attendance, leave requests, and approval workflows. It has helped reduce manual HR work and made routine tasks much easier for employees through the self-service portal. Over the years, the platform has become more polished, and regular updates have added useful features without making it difficult to use. Overall, it has been a reliable HR management solution that meets most of our day-to-day requirements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like most about Zoho People is how it simplifies everyday HR tasks without making the process complicated. Leave management, attendance tracking, and employee records are all available in one place, which saves time for both HR and employees. The approval workflows are easy to configure, and the self-service portal has reduced the number of routine HR requests. It also integrates well with other Zoho applications, making daily operations more efficient. #### Cons Overall, I've had a good experience with the platform. If I had to point out one area for improvement, it would be the reporting and workflow customization for more complex HR processes. --- ### Excellent HRMS system! - Overall rating: 5/5 - Reviewer: Oscar L. L. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall experience has been great so far. (1 year) No bugs or issues to report on functionalities, features or general user experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zoho People is a complete HRMS Solution that paired with all relevant Zoho Apps makes it a powerful platform at a fraction of the cost of more mainstream solutions. It has great security features and top level trustworthiness in the market. Customer support is superb across the Zoho platform. Great employee management features and very easy to use. Also, Zoho People can be paired with Zoho's Payroll and Procurement solutions for a seamless complete solution. So far I have not encountered any bugs and issues to report. #### Cons As a Non-Profit organization, I have not found a way to manage voluntary workers. Not an issue for FTEs dependent employers. #### Reasons for choosing Zoho People Ease of use, implement and knowledge transfer. --- ### We love it - Overall rating: 5/5 - Reviewer: Aisha A. - Verified reviewer: Yes - Industry: Luxury Goods & Jewelry - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered overall experience ahs been very positive, we are able to properly manage and approve leaves, stay on top of tasks and have all policy documents in one place for constant reviews. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros We love this soo much for task Management, scheduling and tracking, it a very great assistance for managing payroll, bills and payment and internal memos and communications to provide stellar customer support to customers. #### Cons we have not used it well enough to have discovered something we don't like, but we use other Zoho facilities and can say security is top notch. #### Reasons for choosing Zoho People we have been using other Zoho facilities and have been impressed so far --- ### Reliable HR Software for Growing Organizations - Overall rating: 5/5 - Reviewer: Mohan R. - Verified reviewer: Yes - Industry: Import and Export - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Zoho People has been positive. It is a comprehensive HR management platform that helps streamline employee lifecycle processes, including onboarding, attendance, leave management, performance management, learning, and offboarding. The system's customization capabilities allow organizations to tailor workflows, forms, and approvals to meet specific business requirements. Automation features reduce manual effort and improve process efficiency, while self-service options enhance the employee experience. Integration capabilities and mobile access add further convenience. Although some advanced configurations can be complex, the platform continues to evolve with new features and enhancements, making it a reliable and scalable solution for HR operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros What I like most about Zoho People is its flexibility and ability to automate HR processes efficiently. The platform offers a user-friendly interface, making it easy for employees, managers, and HR teams to perform tasks with minimal training. Its customizable workflows, forms, and approvals help streamline processes such as onboarding, leave management, performance reviews, and employee data management. I also appreciate the strong reporting capabilities, which provide valuable insights for decision-making. The integration options, mobile accessibility, and continuous feature improvements make Zoho People a reliable and scalable HR solution that supports organizational growth and enhances the overall employee experience. #### Cons One area where Zoho People could improve is the user experience in certain advanced configurations. While the platform is highly customizable, setting up complex workflows, forms, approvals, and integrations can sometimes require significant effort and technical knowledge. Reporting and analytics, although useful, can be limited for organizations needing highly detailed or dynamic dashboards. Occasionally, feature updates may introduce changes that require users to adapt their existing processes. Customer support response times can also vary depending on the complexity of an issue. Additionally, some modules would benefit from more built-in flexibility to reduce the need for custom scripting and workarounds. --- ### Efficient and User-Friendly HR Management Software - Overall rating: 5/5 - Reviewer: Vanitha B. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Zoho People has been very positive. I have used it to manage employee onboarding, attendance, leave management, employee records, shift scheduling, and regularization requests. The platform is easy to use and helps automate many HR processes, reducing manual work and improving accuracy. I have also worked with Zoho support to configure policies and resolve technical issues when needed. Overall, Zoho People has been an effective tool for managing day-to-day HR operations efficiently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Zoho People is its user-friendly interface and the way it simplifies daily HR tasks. It makes attendance tracking, leave management, employee records, and onboarding easy to manage in one place. The automation features reduce manual work, and the reports help monitor employee data efficiently. I also liked that it can be integrated with Zoho Payroll, which makes payroll processing more accurate and efficient. #### Cons One thing I liked least about Zoho People is that some configurations, such as attendance policies, leave settings, and workflow customizations, can be a bit complex and sometimes require support from the Zoho team. Occasionally, changes take time to reflect, and troubleshooting certain issues can take longer than expected. However, overall, it is a reliable HR management system. --- ### Senior software engineer - Overall rating: 4/5 - Reviewer: Ajith k. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros What I liked most about Zoho People was how easy it made everyday HR tasks. The interface is clean and intuitive, so it didn't take long to find what I needed. Features like leave management, attendance tracking, and employee records are well organized, which helped save time and reduced manual work. I also appreciated that it brings multiple HR processes into one platform, making it easier to stay organized and manage employee information efficiently. #### Cons One downside of Zoho People is that some advanced features can feel a bit complex to configure, especially for first-time users. The interface is generally user-friendly, but certain workflows require multiple steps, which can slow things down. Reporting and customization options are powerful, but they have a learning curve, and occasional performance lag can be noticeable when working with larger datasets. --- ### A Flexible and User-Friendly HRMS for Growing Organizations - Overall rating: 5/5 - Reviewer: Suraj P. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Zoho People has been very positive. It provides a structured way to digitize employee records, attendance, leave, and other day-to-day HR processes. The platform is flexible, easy to use, and suitable for a growing organization. I also like that we can start with the required HR features and expand the system with payroll and other Zoho applications as our requirements grow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zoho People provides a simple and well-organized platform to manage HR operations in one place. I particularly like its employee database, attendance and leave management, self-service features, and customizable workflows. The interface is user-friendly, and the ability to integrate with other Zoho applications makes it a scalable solution as the organization grows. #### Cons The initial configuration can take some time, especially when setting up attendance policies, workflows, and custom HR processes for the first time. Some advanced features also require additional Zoho applications or integrations. However, once properly configured, the system is quite easy to manage. --- ### Simple, Flexible, and Easy to Configure - Overall rating: 5/5 - Reviewer: Shubham P. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Setup was smooth and straightforward. Helped us organise attendance and leave management efficiently. Flexible enough to adapt to our company's policies. Day-to-day administration has become much easier. Overall, we've had a positive experience and look forward to exploring more features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Easy to configure for attendance and leave management. Flexible leave and attendance policies. Approval workflows are simple and efficient. User-friendly interface for everyday use. Good value for money for small and growing businesses. #### Cons Some settings are difficult to locate during the initial setup. Navigation can be improved for first-time administrators. A guided setup wizard for new users would be useful. --- ### My thoughts on Zoho - Overall rating: 4/5 - Reviewer: Keith B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered It was average. I'd like for it to be an easier onboarding process but there's a learning curve. Overall it was smooth once I figured it out. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like how we can set up teams across the projects and track the teams work across various projects. #### Cons It was a bit confusing initially. Time logs must roll up to timesheets and then projects vs jobs. We messed up the configuration a couple times. #### Reasons for switching to Zoho People Quickbooks is very expensive for their products. --- ### Zoho People, the right software at the right price - Overall rating: 4/5 - Reviewer: Bobby J. - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 11-50 employees - Product usage: Used weekly for free trial - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Over all, its a system that fits does what we need at a price that we value. All other providers are far too expensive for what they do. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Zoho People ius Easy to use with good online example of the work flow on you tune and great online documentation #### Cons Some of the menu navigations can be a bit hard to follow. Some of the menu's have changed and yet the online Videos do not reflect this. #### Reasons for choosing Zoho People Zoho has the right functionality at the right price. --- ### Setup is difficult, but once done, automations makes everything easy - Overall rating: 4/5 - Reviewer: Cedric P. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Once the consultant was hired, everything was easy. Zoho People could do everything I asked for and then some. If you are a nontechnical founder, you may have some trouble with it. Just outsource and get it done. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The amount of automations available. Once I hired a consultant to help, they were able to mind map my thoughts and bring them to life in Zoho People. #### Cons The setup of the automations. It was very confusing at first and overwhelming as I had never used Zoho People before. I was able to hire a consultant to help me build out my first automations, but that was an unexpected cost in addition to the monthly platform fee. #### Reasons for choosing Zoho People Price and automations were the most important things for me to consider --- ### Excellent HRMS for Growing Businesses, but Payroll and UI Need Improvement - Overall rating: 5/5 - Reviewer: MURALI KRISHNA S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with Zoho People has been positive. It offers a complete HR management solution with useful features like attendance tracking, leave management, employee self-service, onboarding workflows, and performance management. The platform is especially helpful for small and mid-sized businesses looking for an affordable and customizable HRMS solution. Integration with other Zoho applications is also a major advantage. The system is easy to set up and automates many HR processes, which saves time for HR teams and improves employee experience. However, there are occasional bugs, some UI sections feel outdated, and payroll functionality could be more flexible depending on regional requirements. Security Zoho People provides good security features such as role-based access, multi-factor authentication, and secure cloud storage. Employee data management feels reliable and secure. Value for Money The pricing is competitive compared to other HR software platforms. It offers strong functionality at an affordable cost, especially for startups and growing companies. Customer Support Customer support is generally responsive and helpful, though response times can sometimes be slow for complex technical issues. Employee Management The employee database, attendance tracking, leave approvals, and performance management tools work efficiently and help streamline HR operations. Bugs and Issues There are occasional glitches, especially in mobile usage and report generation. Some workflows may require manual refreshes or additional configuration. Payroll Payroll features are decent but may not fully support all country-specific payroll requirements. Advanced payroll customization could be improved. Human Resources Management Zoho People covers most HR functions effectively, including onboarding, attendance, leave management, document storage, and employee engagement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy-to-use employee management system Excellent leave and attendance tracking Affordable pricing for small and medium businesses Strong integration with other Zoho applications Good customization and workflow automation Cloud-based access makes remote HR management simple #### Cons User interface could be more modern and intuitive Occasional bugs and slow loading in some modules Payroll features are limited for advanced requirements Reporting and analytics can be improved Customer support response time may vary for technical issues --- ### Value for money - Overall rating: 4/5 - Reviewer: MOHAMED S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Zoho People created a unified portal where employees could raise questions about payroll, travel, or policies. HR could set Service Level Agreements (SLAs) to ensure queries were answered within a specific timeframe. IT could attach FAQs to specific categories so employees could find answers themselves before even submitting a "case." The Service Builder allowed for a "drag-and-drop" approach to HR. #### Cons Unless We are on a premium support plan, getting a resolution for an urgent bug can take 24–48 hours, often involving a lot of back-and-forth emails. Users often report that support agents provide "canned" responses or links to documentation rather than digging into the specific technical glitch you’re experiencing. --- ### Good software if you can learn it by yourself. - Overall rating: 4/5 - Reviewer: Ajay M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall it's good when you learn to use it by yourself. Getting a support is bit lengthy process and you will be stuck if you want help in some urgency. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Zoho people has intuitive design and it's easy to use. It has both app and web version for admin as well as for employees. #### Cons Attendance is a bare minimum feature in any HRMS, yet it's not provided with basic plan in Zoho people. --- ### Good for SMBs and Others - Overall rating: 5/5 - Reviewer: Koustab M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered It has been great, no such complaints as well, the team is very responsive and helpful as well, must recommend #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros very good and low cost for small organisations with minimum commitment, enterprises usability is definitely there, must recommend for others #### Cons steep learning curve for your team and it takes some time to get used to new teams, it works better if you have all the other zoho apps synced as well. --- ### Zoho People is great for employee, attendance and leave management, best HR solution - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Very nice experience with zoho people it's completely smoothened my employee management, attendance and leave management and also task assignment #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Zoho people is a great and value for money solution to streamline HR process. Also Onboarding, offboarding, is very easy to use. #### Cons Some functions are hidden so i have to spend more time to search and work on them like leave assigning is more cruicial that how much leave i want to allow to my employee and i can't able to find those functions. --- ### Best payroll software in the city! - Overall rating: 5/5 - Reviewer: Vignesh V. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Zoho People has been very positive. The platform is user-friendly, well-structured, and makes HR processes like employee management, attendance, and leave tracking easy to understand and use. I particularly liked the clean interface and how smoothly different HR modules are integrated. However, since the trial period limits access to some advanced features, I feel additional time would help in exploring its full capabilities and assessing how well it can support our complete HR needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Very comprehensive and automatically communicates to the various other Zoho HR software, including Recruit, Payroll, Expense and many others #### Cons One of the things I liked least about Zoho People during the trial was that some advanced features and customization options are limited in the trial version. Because of this, it was a bit difficult to fully explore how the platform would fit into our complete workflow and long-term requirements. With more time or access to the full features, it would be easier to evaluate its full potential and make a confident decision. --- ### Reliable HR System for My Growing Organization - Overall rating: 5/5 - Reviewer: Jonathan M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, Zoho People has been a solid backbone while we build our company’s internal operations. It takes some setup, but once configured properly it runs smoothly and reliably. We use it daily for onboarding, leave management, document control, and access permissions. Support has been quick to respond when something doesn’t behave as expected. It’s not a flashy platform, but it gets the job done and scales well with a growing team. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Zoho People is flexible, which is exactly what I needed while standing up a new HR structure. The leave policies, workflows, and role permissions are easy to customize once you get the hang of them. The Google Workspace integration saves a ton of time and keeps everything centralized. For a smaller org scaling up, it feels like the right balance of capability and control. #### Cons Some parts of the interface feel dated and a bit buried. A few settings are scattered across different menus, so the learning curve can be steeper than expected. The default automation rules can also be overly aggressive if you don’t tweak them, like the labels pushing too hard. Nothing deal-breaking, just areas that need polish. --- ### A feature-rich HRMS that offers great value for money. - Overall rating: 5/5 - Reviewer: Likitesh G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, Zoho People is a robust HRMS that handles our core HR operations effectively. Once you get past the learning curve of the setup, it becomes a very powerful tool for user account management and automating daily HR tasks. It integrates perfectly with the rest of the Zoho ecosystem. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I appreciate the high level of customization. The ability to create custom forms and workflows allows us to tailor the system exactly to our company's needs. The value for money is also excellent compared to other enterprise HR tools. The leave and attendance tracking features are seamless and work well on the mobile app. #### Cons The initial setup and implementation can be a bit overwhelming because there are so many settings. The user interface (UI) feels slightly outdated in some modules. occasionally, customer support can take a little while to resolve complex technical tickets. --- ### Excellant and efficient - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Execllent and will definately try to ointegrate to all my other organisations. Important point is there are many zoho products that can be integrated. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Its easy to use for employees and has many options that are necessary for any team. Attendance feature is a must and so is the employee database option. #### Cons I hope its is more simpler to use. It requires a bit of learnign curve to fully utilise all the services which is not a must for all organisations --- ### Easy handling - Overall rating: 4/5 - Reviewer: Snehalatha m. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Zoho People has been quite positive, especially for day-to-day HR operations and employee management. It’s a practical tool that fits well for startups and growing teams. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the way of employee management and automation onboarding process and also access to zoho payroll as well #### Cons Nothing feel least about zoho people but one thing in the payroll option also available in zoho people easy for us to manage in one dashboard --- ### Good Platform - Overall rating: 4/5 - Reviewer: Ananyaa B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros It is a feature-rich platform and it is easy to set up. Helpful in managing HR process and helps with some automation. #### Cons Difficult to get assistance from the zoho team. There should be a demo available. Customer support is really bad. --- ### Hr department - Overall rating: 5/5 - Reviewer: Ramchandra S. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zoho People is an excellent HR application, especially for startups. It helps set up complete HR processes in one place and saves a lot of manual effort. Highly recommended for HR teams. #### Cons While Zoho People is a great HR tool, the learning curve can be a bit steep at the beginning. Better onboarding tutorials would make it even more user-friendly. ## More reviews [Next reviews](https://www.softwareadvice.com/hr/zoho-people-profile/reviews/?page=2) --- Zoho People Reviews, Pros and Cons - 2026 Software Advice