--- title: "Zoho People Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Zoho People. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zoho People is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/zoho-people-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Attendance Tracking Software](https://www.softwareadvice.com/hr/time-attendance-comparison/) / [Zoho People](https://www.softwareadvice.com/hr/zoho-people-profile/) / Zoho People Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/zoho-people-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/zoho-people-profile/alternatives/) # Zoho People User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 376 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.1/5 - Value for money: 4.4/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 206 reviews (55%) - 4 stars: 139 reviews (37%) - 3 stars: 22 reviews (6%) - 2 stars: 7 reviews (2%) - 1 star: 2 reviews (1%) ### Most mentioned pros - The employee self-service portal, leave management, attendance tracking, and centralized employee records made day-to-day HR processes much more efficient. - Integration with other Zoho applications also enhances productivity and ensures smooth data flow across functions. While the system is robust, there is room for improvement in advanced reporting and some UI elements, which can be further refined. - The employee database, attendance tracking, leave approvals, and performance management tools work efficiently and help streamline HR operations. ### Most mentioned cons - Some functions are hidden so i have to spend more time to search and work on them like leave assigning is more cruicial that how much leave i want to allow to my employee and i can't able to find those functions. - For individual user this is extra cost at-least the attendance management to should be added to the Free Version, and customer support needs to improve as they don 't respond. - User permissions, roles, and form-level access controls can be challenging to understand during initial setup. ## Zoho People customer reviews Showing reviews 1-25 of 376 (page 1). ### A powerful and flexible HR platform with a detailed setup process - Overall rating: 5/5 - Reviewer: Malith H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been positive. We are a small IT company and needed a structured way to manage employee information, leave, attendance, remote work, approvals, and company policies. Zoho People has allowed us to bring these processes into one system instead of managing them informally. The platform offers many useful configuration options and appears suitable for both small teams and growing companies. However, the setup process requires careful attention because some options can affect multiple areas of the system. After completing the main configuration, the platform has been useful and works well for our current requirements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Zoho People provides a comprehensive set of HR tools in one platform. I especially liked the leave management, attendance tracking, approval workflows, employee hierarchy, holiday calendars, remote check-ins, breaks, and policy acknowledgement features. The system is highly configurable, and once it is set up correctly, employees and managers can clearly understand their responsibilities and follow a structured process. #### Cons The initial setup can be complicated and time-consuming, especially for someone without previous HR software experience. Some important settings are spread across different sections, and the relationship between attendance policies, shifts, working hours, and reports is not always immediately clear. More guided setup instructions and simpler explanations inside the platform would improve the experience. #### Reasons for choosing Zoho People Easy to set up and it gives me a chance to try it out before make payments. --- ### Thorough platform - Overall rating: 4/5 - Reviewer: Sunny M. - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Help videos are great! It has taken lots of hours to research the different capabilities, but overall, meets the needs of our business. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The capabilities of the platform. There are detailed help videos and many different features available. #### Cons Complexity in set up It takes a lot of time to work through all the features and to customize them to your needs. #### Reasons for choosing Zoho People Price plans are more reasonable for our company --- ### A reliable HR platform for everyday workforce management - Overall rating: 5/5 - Reviewer: Mitesh V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered We uses Zoho People to manage employee information, attendance, leave requests, and approval workflows. It has helped reduce manual HR work and made routine tasks much easier for employees through the self-service portal. Over the years, the platform has become more polished, and regular updates have added useful features without making it difficult to use. Overall, it has been a reliable HR management solution that meets most of our day-to-day requirements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like most about Zoho People is how it simplifies everyday HR tasks without making the process complicated. Leave management, attendance tracking, and employee records are all available in one place, which saves time for both HR and employees. The approval workflows are easy to configure, and the self-service portal has reduced the number of routine HR requests. It also integrates well with other Zoho applications, making daily operations more efficient. #### Cons Overall, I've had a good experience with the platform. If I had to point out one area for improvement, it would be the reporting and workflow customization for more complex HR processes. --- ### Flexible, Powerful & Ideal for 24×7 Workforce Management - Overall rating: 5/5 - Reviewer: Srijan N. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Zoho People has been very positive. It provides a comprehensive and flexible platform for managing employees, attendance, shifts, leave and workforce operations. The extensive customization is particularly valuable for managing 24×7 teams with different shift patterns. While some advanced configurations have a learning curve, the overall functionality and value make it a strong HR management solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The flexibility in managing shifts, rosters, weekly offs, and employee-specific schedules is excellent, especially for 24×7 operations. Attendance, check-in/check-out, geo-fencing, and leave management are well integrated. The extensive customization and automation options make it easy to adapt Zoho People to our operational requirements. Overall, it significantly reduces manual HR and attendance management. #### Cons Some advanced settings and configurations can be difficult to discover initially. The shift and attendance setup can feel a little complex for new administrators. The user interface could be more intuitive for certain administrative tasks. More detailed in-product guidance would make configuration easier. --- ### A Comprehensive and User-Friendly HR Management Platform - Overall rating: 5/5 - Reviewer: Srivardhan M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Zoho People has been positive. It provides a centralized platform for managing employee information, attendance, leave, and HR processes efficiently. The system helps reduce manual work, keeps employee records organized, and makes day-to-day HR management more streamlined. While there is a slight learning curve with some features and configurations, once set up, it is a reliable and useful HR management solution. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Zoho People provides a user-friendly and centralized platform for managing employee information, attendance, leave, and other HR processes. I particularly like its ease of use, organized employee records, and the ability to track attendance and leave efficiently. It reduces manual HR work and makes it easier to access and manage employee-related information in one place. #### Cons The initial setup and configuration can be a little complex, especially for new users. Some features also require multiple steps to access or manage, and the reporting options could be more flexible and customizable. Improving the user interface and simplifying certain workflows would make Zoho People even more convenient for HR teams. --- ### Well organised HR software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered It's good for all HR functions and all the features are well organised. Especially the structure of the features is very good. I learned about many HR functions through Zoho people. With practice, the features become easier to use. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I liked all the features, but mostly I liked Onboarding and Attendance. All the features are well organised. It will help HR functions easily. #### Cons I genuinely didn't see any difficult settings, but there are many options and settings in Zoho people. It took me some time to learn, but they become easier to understand with practice. --- ### HR department - Overall rating: 5/5 - Reviewer: Muhammed M. - Verified reviewer: Yes - Industry: Media Production - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with Zoho People has been excellent. The platform is user-friendly, efficient, and well-organized, making HR management much easier. Features like attendance tracking, leave management, shift scheduling, and employee records have helped us streamline our daily operations. The interface is simple to navigate, and the automation features reduce manual work while improving accuracy and productivity. It also provides better transparency between employees and management. The flexibility to customize settings according to company requirements is particularly useful. Overall, Zoho People has been a reliable and valuable solution for managing our workforce professionally, and we are satisfied with its performance. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Value for Money, Employee Management, User Friendly, Security, Customer Support, Biometric attendance. #### Cons Billing and payment, Payroll reports, attendance reports issues, limited storage space and minimum trail version --- ### Easy-to-Use HR Management Platform - Overall rating: 4/5 - Reviewer: Amaljith k. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Zoho People has been positive. It has made day-to-day HR management much easier by bringing attendance, leave, employee information, and other HR processes into one platform. The interface is easy to navigate, and it helps reduce manual work and improve organization. There is some room for improvement in customization and advanced reporting, but overall it is a useful and reliable HR management solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros What I like most about Zoho People is its user-friendly interface and the way it simplifies HR management. Features like attendance tracking, leave management, employee records, and workflow automation are well organized and easy to use. It saves time on routine HR tasks and makes it easier to manage employees and keep everything in one place. #### Cons The main limitation is that some advanced features and settings can take time to understand and configure. The reporting and customization options could also be more flexible, especially for businesses with specific HR workflows. Overall, the system works well, but the initial setup and customization can require some effort. --- ### Simple & Efficient HR Management Solution - Overall rating: 5/5 - Reviewer: Jisha J. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Zoho People is a user-friendly and efficient HR management platform that simplifies day-to-day HR activities. Features like attendance tracking, leave management, employee records, and performance management are well organized and easy to use. The platform helps reduce manual work, improves transparency, and keeps employee information centralized. Overall, Zoho People is a reliable solution for streamlining HR processes and improving workplace efficiency. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Zoho People is easy to use, offers useful features for attendance, leave, employee management, and automation, and integrates well with other Zoho applications. It helps streamline HR processes and reduces manual work. #### Cons Some advanced features can take time to understand, and customization may be limited for complex HR requirements. The initial setup can also require some effort. --- ### Comprehensive and User-Friendly HR Management Platform - Overall rating: 5/5 - Reviewer: Abhishek P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Zoho People has been positive. It provides a wide range of HR management capabilities and helps centralize employee and workforce information. The platform is flexible and suitable for organizations looking to streamline their HR processes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zoho People provides a comprehensive and user-friendly HR platform for managing employee information, attendance, leave, performance, and other HR processes. The interface is easy to navigate, and having multiple HR functions available in one platform makes it convenient for HR teams and employees. #### Cons Some advanced features and configurations can take time to understand, especially when setting up workflows and integrations. API availability and documentation for certain features could also be improved to make integrations easier. --- ### Efficient and User-Friendly HR Management Software - Overall rating: 5/5 - Reviewer: Vanitha B. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Zoho People has been very positive. I have used it to manage employee onboarding, attendance, leave management, employee records, shift scheduling, and regularization requests. The platform is easy to use and helps automate many HR processes, reducing manual work and improving accuracy. I have also worked with Zoho support to configure policies and resolve technical issues when needed. Overall, Zoho People has been an effective tool for managing day-to-day HR operations efficiently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Zoho People is its user-friendly interface and the way it simplifies daily HR tasks. It makes attendance tracking, leave management, employee records, and onboarding easy to manage in one place. The automation features reduce manual work, and the reports help monitor employee data efficiently. I also liked that it can be integrated with Zoho Payroll, which makes payroll processing more accurate and efficient. #### Cons One thing I liked least about Zoho People is that some configurations, such as attendance policies, leave settings, and workflow customizations, can be a bit complex and sometimes require support from the Zoho team. Occasionally, changes take time to reflect, and troubleshooting certain issues can take longer than expected. However, overall, it is a reliable HR management system. --- ### Senior software engineer - Overall rating: 4/5 - Reviewer: Ajith k. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros What I liked most about Zoho People was how easy it made everyday HR tasks. The interface is clean and intuitive, so it didn't take long to find what I needed. Features like leave management, attendance tracking, and employee records are well organized, which helped save time and reduced manual work. I also appreciated that it brings multiple HR processes into one platform, making it easier to stay organized and manage employee information efficiently. #### Cons One downside of Zoho People is that some advanced features can feel a bit complex to configure, especially for first-time users. The interface is generally user-friendly, but certain workflows require multiple steps, which can slow things down. Reporting and customization options are powerful, but they have a learning curve, and occasional performance lag can be noticeable when working with larger datasets. --- ### Simple, Efficient, and Employee-Friendly HR Solution - Overall rating: 5/5 - Reviewer: Divyansh S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Zoho People is a reliable and efficient solution for managing workforce operations, especially for teams looking for a user-friendly and hassle-free HR platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I’ve been using Zoho People for our team, and it has genuinely streamlined our HR processes. One of the biggest advantages is how simple and intuitive the check-in and check-out system is—our employees were able to adapt to it almost instantly without any training. The user interface is clean, well-structured, and very easy to understand, which makes day-to-day usage smooth for everyone. Beyond attendance, it offers a well-rounded set of features for leave management, employee records, and performance tracking. The automation options help reduce manual work, and everything is organized in one place, which saves a lot of time. #### Cons The admin side of the platform can feel a bit tricky at times. While the employee interface is very intuitive, navigating the admin dashboard and configuring certain settings may require a learning curve initially. Some features aren’t as straightforward as expected, especially when setting up policies or customizing workflows. However, once you get familiar with the system, it becomes more manageable. --- ### A Flexible and User-Friendly HRMS for Growing Organizations - Overall rating: 5/5 - Reviewer: Suraj P. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Zoho People has been very positive. It provides a structured way to digitize employee records, attendance, leave, and other day-to-day HR processes. The platform is flexible, easy to use, and suitable for a growing organization. I also like that we can start with the required HR features and expand the system with payroll and other Zoho applications as our requirements grow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zoho People provides a simple and well-organized platform to manage HR operations in one place. I particularly like its employee database, attendance and leave management, self-service features, and customizable workflows. The interface is user-friendly, and the ability to integrate with other Zoho applications makes it a scalable solution as the organization grows. #### Cons The initial configuration can take some time, especially when setting up attendance policies, workflows, and custom HR processes for the first time. Some advanced features also require additional Zoho applications or integrations. However, once properly configured, the system is quite easy to manage. --- ### Simple, Flexible, and Easy to Configure - Overall rating: 5/5 - Reviewer: Shubham P. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Setup was smooth and straightforward. Helped us organise attendance and leave management efficiently. Flexible enough to adapt to our company's policies. Day-to-day administration has become much easier. Overall, we've had a positive experience and look forward to exploring more features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Easy to configure for attendance and leave management. Flexible leave and attendance policies. Approval workflows are simple and efficient. User-friendly interface for everyday use. Good value for money for small and growing businesses. #### Cons Some settings are difficult to locate during the initial setup. Navigation can be improved for first-time administrators. A guided setup wizard for new users would be useful. --- ### Best web app for the company - Overall rating: 5/5 - Reviewer: kishan p. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered It is very good i am using this 1year so it is good for track the time and overall the it is good for the our org. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Time tracking so the project tracking is easy in the zoho people to track the project and it is working fine. #### Cons Need to improve the overall speed of the web pages it take time to load the page and have to simple UI to understand the settings. --- ### Zoho People the most user friendly and cost effective SAAS HR system - Overall rating: 4/5 - Reviewer: Selwyn T. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Very comprehensive and automatically communicates to the various other Zoho HR software including Recruit, Payroll, Expense and many others #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Extremely intuitive and User friendly that requires no prior tech knowledge or experience. Well laid out sequence of applications that logically makes sense. #### Cons Subscription through remote location overseas is a bit of a challenge. Unable to pay through international cards when not in the actual place of license. --- ### Best payroll software in the city! - Overall rating: 5/5 - Reviewer: Vignesh V. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Zoho People has been very positive. The platform is user-friendly, well-structured, and makes HR processes like employee management, attendance, and leave tracking easy to understand and use. I particularly liked the clean interface and how smoothly different HR modules are integrated. However, since the trial period limits access to some advanced features, I feel additional time would help in exploring its full capabilities and assessing how well it can support our complete HR needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Very comprehensive and automatically communicates to the various other Zoho HR software, including Recruit, Payroll, Expense and many others #### Cons One of the things I liked least about Zoho People during the trial was that some advanced features and customization options are limited in the trial version. Because of this, it was a bit difficult to fully explore how the platform would fit into our complete workflow and long-term requirements. With more time or access to the full features, it would be easier to evaluate its full potential and make a confident decision. --- ### Excellent Attendance Management - Overall rating: 5/5 - Reviewer: Ajith kumar P. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Zoho People is a solid choice because it already covers most of the HR processes you've been asking about over the past few days. If you plan to stay within the Zoho ecosystem, the integration with Workplace is an added advantage. it is Value for Money #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Web and mobile check-in/check-out,IP-based attendance (employees can only check in from your office network),GPS/location-based attendance for field staff #### Cons Expect to spend several hours or a few days getting everything right.Complex workflows, automation, and custom forms can take time to learn. Some users find the interface and configuration options overwhelming at first. --- ### Gets the job done! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, it's very useful, especially for those with not much experience with these systems. That is, once you get the hang of it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The high customizability, affordability for small to mid-sized businesses (SMBs), and seamless integration within the wider Zoho ecosystem. #### Cons There's a bit of a steep learning curve, a complex initial configuration, and inconsistent customer support. --- ### Organized HR management for growing teams - Overall rating: 5/5 - Reviewer: Najina N. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I've used Zoho People for HR and operations at Peakok Digital and overall its nbeen solid for day to day HR Management #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Attendance,leave,employee docs,onboarding and announcements all in on dashboard.No more chasing people on whatsapp for what's you leave balance or send me your aadhar #### Cons Basic reports are great but if you want a very specific report-like late chck ins by project -you endup exporting to excel and doing it manually. --- ### Zoho Review - Overall rating: 5/5 - Reviewer: Devang S. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 201-500 employees - Product usage: Used daily for free trial - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Zoho People has been positive. It offers a comprehensive set of HR and performance management features and helps streamline employee processes efficiently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They are good, reliable, and consistently perform their responsibilities effectively. They perform their responsibilities effectively and reliably. #### Cons The user interface can feel complex at times, and some features require multiple steps to configure. --- ### HR DELEGATION TO ZOHO PEOPLE! - Overall rating: 5/5 - Reviewer: Nuru K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer support, Reporting, security and overall function associated with our HR process. More over the features, integartions, and access managments are awesome #### Cons The initial setup takes some time if not carefully viewed. That is just the cons I've found regarding zoho people. --- ### Good Platform - Overall rating: 4/5 - Reviewer: Ananyaa B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros It is a feature-rich platform and it is easy to set up. Helpful in managing HR process and helps with some automation. #### Cons Difficult to get assistance from the zoho team. There should be a demo available. Customer support is really bad. --- ### Great employee management tool for people, by people ! - Overall rating: 5/5 - Reviewer: Nishant T. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall its indeed a great tool for people data management, offering 360 degree services around wide range of HR tasks with highly simple, efficient and customisable software capabilities #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros - Simple and efficient HRMS platform with a seamless integration capability across Zoho's product ecosystem (Zoho CRM, Zoho Payroll etc) - Enable easy management of HR related tasks like managing attendance, performance, leaves, employee personal and professional data records etc - Cost effective and affordable for all - Customisation are offered according to users need - Self service portal enables employees with easy apply of leaves, checking attendance, updating info in the system, view payslips etc #### Cons - Slow responses on queries form support team - Being too simple UI, it can make people feel outdated and less intuitive - Sometime integration with back end or third party tool create a problem ## More reviews [Next reviews](https://www.softwareadvice.com/hr/zoho-people-profile/reviews/?page=2) --- Zoho People Reviews, Pros and Cons - 2026 Software Advice