Zoho Survey Software


 

Zoho Survey enables users to create cloud-based 360 degree feedback surveys for organizations of all sizes. The solution offers templates in more than 30 languages and a library of questions to create customized surveys. Survey creators can also customize themes to match their branding.

Human resources professionals can use branching and logic features with follow-up questions in surveys. The solution has real-time reporting that provides employee self rating and cumulative rating provided by various individuals across the organization. The reports can be shared and analyzed for trends by applying filters and other analytics features.

Zoho Survey offers APIs for integration with third-party applications such as MailChimp and Google Sheets. To ensure feedback questionnaires are delivered to respondents, the solution allows users to send them emails or collect responses in offline mode. An option for multiple response protection is also available to protect from spammers.

 

Zoho Survey - Customized surveys
 
  • Zoho Survey - Customized surveys
    Customized surveys
Supported Operating System(s):
Web browser (OS agnostic)

100 Reviews of Zoho Survey

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October 2017

October 2017

Good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Helpful for online quick survey.
User ease of operation ;.
Simpler to understand.
Quick link sharing
Simple & easy to access

Cons

Contents are blocked in business environment
Should be available on all sites
Said to spam risky from technical point of view

Source: GetApp
 


October 2017

October 2017

Good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

My web designer recommended this to me. It is priced well and creates a great looking product. I was very satisfied in the end.

Cons

I don't have much experience in this field but I was able to use this software pretty easily but there were some issues a long the way. Had some trouble building the surveys.

Source: Capterra
 

Luis from Helm Bank USA

October 2017

October 2017

Very pleased with service

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

very easy to update and change the formatting and content of survey. very good accessibility between platforms. very good organization and options to see answers and feedback.

Cons

having an "other" category messes up the whole thing, charts and numbers don't add up. maybe being able to remove other afterwards would be helpful. in order to make the numbers add up.

Source: GetApp
 

Michael

October 2017

October 2017

ready for our first of many surveys

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

seems pretty easy to use... worked in test mode now time to try it --- many features.. real-time into google sheets is a good way to get the data

Cons

i would like to be able to edit the google sheets template and i need to catch the users name/email not just an ip number in the collected data

Source: GetApp
 


October 2017

October 2017

Great Alternative to Survey Monkey

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Survey questions customizations
Great Reporting

If you are looking to do an internal or external survey, Zoho is for you.

Source: GetApp
 


October 2017

October 2017

Zoho Survey

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The different kind of questions to build your survey. You have many options to choose from, which makes your questionnaire interactive.

Cons

You cannot send customized feedback after someone answers the survey. Based on the answers provided, a short feedback could be sent.

Source: GetApp
 

Mario M from Circulo Mercantil e Industrial de Sevilla

October 2017

October 2017

Encuesta de baja

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is easy, friendly and usuable app to build a survey.
Sinchronicity with another zoho software.
Make a survey, to send a survey to customers easy.
We get a important information to know that customers need and let us design and make improve our services.

Cons

would like was in spanish, and maybe another interface more smart.
Too simple design, I can not insert another themes, or it is difficult to insert in first monents.

Source: GetApp
 

Kanchan

September 2017

September 2017

AT LAST FOUND A GOOD SURVEY SITE

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The site is very easy to use. I woul like to reccomend as all features are there which were desired by myself for my survey till now. I had prepared my survey easily with diffrent options.

Cons

The problem that i faced was in changing the question type in editing option. I had to delete the question and then to insert new question as desired type. star rating in row with different ranking was not able to locate.

Source: GetApp
 


September 2017

September 2017

Excellennt and recommended

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

This is an intuitive survey builder. I particularly like the ease with which I could preview the survey and then return to edit mode. First time I used it, I got exceptionally high response rate from my target audience. It is very easy to copy and modify existing survey to similar yet different topic.
its quick and easy to use, and works really well on mobile as well as laptop

Source: GetApp
 

Gurdeep from University of Sunderland
Number of employees: 10,000+ employees Employees number: 10,000+ employees

September 2017

September 2017

Great Experience in creating questionnaire

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to setup questions in no time. I have used other survey option available freely online but not good as Zoho

Cons

The question creating options can be more so that anyone can make easy answerable questions to get data online

Source: Capterra
 

Brian from Goldenview Consulting, LLC

September 2017

September 2017

Found Zoho by Lucky Accident

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This is a well thought out software that grows and adapts to your company needs. I began using the CRM tool to reduce cost from a pushy competitor and I could not believe how many tools were available. Great for any small to medium business.

Cons

I wish I had discovered this sooner. Before Zoho survey, and CRM, I used various software and had to keep track across multiple platforms that were not communicating with each other. This solves all those issues.

Source: Capterra
 


September 2017

September 2017

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Love the formatting of the graphs and data post survey. Very intuitive to read and share with colleagues.

Cons

Wish that it was more affordable. A little better instructions on setup and choices for surveys and setup.

Source: GetApp
 

Emad from decor

September 2017

September 2017

Very easy to use. Create surveys in very little time.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love the ease of use and the large amount of ways you can query the survey results. Nice field types. I was able to create a nice survey with questions that appear based on how the user answers the questions.

Cons

None, but I would like to see the Deluge scripting added for more fine tuning of the way the surveys can be manipulated based on how the questions are answered. I would also like to see the ability to add sections and page breaks. Zoho Forms has the option to save the form and let the user resume with that form later. These features would be a nice for Zoho Survey and also Zoho Forms. Note: The competing software also does not have these features but since Zoho is the best, why not make it even better?

Source: GetApp
 

Matias from Mx
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2017

September 2017

Zoho is easy to use and we can customize a Survey with a lot of options.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's easy to use and it allows customize your survey a lot.

Pros

The possibility to test the "Entreprise version" are the most important aspects that convinced us to use Soho Survey.

Cons

Maybe the design is a little oudated. I would like to include a comment option in the simple stars rating too. I

Source: Capterra
 

Polly from Creede Woodcarvers Rendezvous

September 2017

September 2017

Easy to use survey software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the ease of setting up the survey. It allows clear multiple answers and gives a good detailed report.

Source: Capterra
 


September 2017

September 2017

A must use if you use Zoho CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Like that it allows me to sync to my crm and syncs. Allows me to gather info without having to mail paperwork to my clients

Cons

Could be less expensive because Im not a heavy user but need more questions than the free version should discount if using other CRM apps

Source: GetApp
 

Suganth from Madras School Of Social Work

September 2017

September 2017

Easy,Useful with lot of feautures .

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Completing my masters thesis

Pros

options for different question types.Better than competitors.Thank you for the trial version. completed my research

Cons

UI can be improved.More visibility can be given to the product by marketing.I found it first in a quora post.

Source: Capterra
 

Elvin from University of Central Oklahoma

September 2017

September 2017

Easy to make your own survey for College Capstone project.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I tried several survey tools, all of them were difficult to use. Zoho was simple to navigate, make the survey, aend the survey, and gather all the data needed for the research.

Source: Capterra
 


September 2017

September 2017

Perfect and fully functional data collection tool for our purposes.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is an easy to use tool. Creating surveys is intuitive. The flexibility in response options is impressive. I haven't had much time to assess the reporting but I have confidence it is excellent as well.

Cons

So far, I have no complaints. I would have liked the trial period to be a little longer as I haven't been able to gain much buy in to date.

Source: GetApp
 

Claire from Worldwide Experience
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

User friendly and brilliant report set up

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use, reports are effortless.

Pros

The set up was really user friendly and the templates were well designed. I would definitely recommend this to fellow work associates.

Cons

It would be great if this was a free application. I would gladly advertise this brilliant product, best survey application to date!!!

Source: Capterra
 
 
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