I am very happy with using Zoho Survey. Would recommend it to anyone.

Very easy to set up and design so it works seamlessly with your website in an iframe. They also have a great price point for buying respondents. The few integrations they have are quite good, but it would great with more integrations.

Very few integrations. Would be great with a Zapier integration :)

Overall, we have been able to work on getting data collection process simpler and user friendly. We hope to use such features in future with more and more interesting scenarios with advanced Zoho technology options.

Dear All, I liked the features, which are good, user friendly and easy to use. While for the initial days I felt the tool looked a little tricky to use, it was quite intuitive and could use it in a more efficient manner. Hope to see this tool introduce more and more features, which are more relevant to address our business use cases.

In some instances, such as matrix drop down etc, I felt certain customizations were not possible or were difficult to use. So, I am hoping that if these areas also we could work effortlessly I would be a great boon for us.

Great survey tool, very complete and straightforward. Would recommend it for all Zoho One users. However if you do not need to integrate your survey answers to your CRM you will probably can get the job done with free tools like Surveymonkey or Google Forms

Zoho Survey comes integrated with Zoho One suite solutions. The answers can integrate within Zoho CRM Great customization features.With seamless drag and drop blocks you can build a survey template from scratch in short time.

I wouldn't consider buying Zoho Survey as a stand-alone product. The tool has been designed to work as an extension of Zoho One, it doesn't integrate well with third party crms.

Zoho is an overall great product that provides the necessary tools for a company to meet the needs of customers such as the help desk ticket system, live customer chat support and inter office chat feature. We use this everyday at work, Monday - Friday and it has helped our department to have an organized system to keep up with our daily workflow.

The ticket system to helping customers in her order received is superb especially since it provides other options for the customer to provide further information such as including attachments such as picture, documents, etc.

At times the live chat feature does not alert you or provide the pop-up notification when a chat has come in. Usually this requires the user to restart the application to fix this issue.

I have only used it with the free trial and I would say so far so good

It is easy to use and very clear with a lot of type of questions and it has all the requirements needed

The free trial is very short. It would be great to have a cheaper price for students who use it