I love that I can access Apricot from any computer. It is great to pull reports and gather data so quickly.

Customer Service is excellent through Manage services. They are always willing to make my problem so much better.

Difficult learning curve especially for our unique context. As the organization has grown rapidly there have been dropped balls in management of our account.

Our current setup seems to be more difficult to generate reports than what was demonstrated prior to purchase.

It is expensive and can be confusing to make changes.

Having the capability to build graphics and bulletins on the fly is great for communicating importance/ sense of urgency with the data and goals.

I had heard a lot of negative experience with the Efforts to Outcomes system however they had the analytics capabilities that others didn't.

Customer service is incredible, the best I have experienced with a software company. They respond promptly and help to explain and resolve your problem.

Very satisfied with my overall experience using Apricot. It's been a great 7 years of development of our system.

It is decently easy to build and run specific reports. A report can be created for just about all of your needs.

Poor communication and overpriced for small non-profit case management.

The only thing I struggle with is setting up new users. It' s just not as intuitive as the rest of the product.

Not knowing where we are with issues that are in development for fixing problems.

Apricot hasn't evolved at the same pace of the industry but once you are bought in it's difficult to move on to another software provider.

It's flexibility and ease of use really is a blessing.

Our experience has been deeply disappointing, and I would not recommend purchasing this product unless these client relations problems get fixed.

I enter data for my clients on a daily basis. This is pretty easy to use and understand.

In using Apricot (under its previous owner CTK) for years, we couldn't have said enough wonderful things about it. It was affordable, flexible, and robust in its capability.

I like how apricot is a website but also has a data base on the back end.

It was bad about not saving material and you had to put the same information in multiple times. It would freeze up a lot.

Easy to use and very friendly, great application and integrates well with other applications.

Poor customer service experience/ Lack of communication.

Although I haven’t had the chance to try out all that many products focused on non-profits exlcusively, I would have to say this one is my favorite.

On top of all of this, existing subscribers prior to the transition will be hit with a 10% increase in their contracts year over year until it reaches their current pricing model.

I like how Apricot is a website for the front end and a data base for the back end. This is great for non profits who are starting off who need member management.

It was so hard to work with had to kept repeating same information.

The best feature about FAMCare is its versatility.

The best tool for consolidate the links of family.

We've invested a great deal of energy and resources in adding more customizations since we went live with the system. The support we received from the GVT staff has been a value add for us.

Our employees are out in the field most of the time so to be able to access the system from anywhere is awesome. The following aspects of FAMCARE are what make it great.

In those cases, we do have to resort to paper documents. Currently, I am not aware of any offline components that can upload to FAMCare when internet connectivity is reestablished.

FAMCare is solely web-based which means that an internet connection is required. While most of the clients we serve have cell service in their area, we have a few that have little to no service.

At times Famcare is challenging to configure reports for our needs. Our agency had difficulty merging information from our old system into our new system.

It is user friendly and has scanning capabilities. It has the ability to create reports as well that are user friendly.

Support/customer service is excellent, I always feel like they take the time to troubleshoot and answer questions fully.

FAMCare is the best system I have seen in regard to maintaining records for Foster Care, Residential Care and other community support programs that we operate.

The staff at Global Vision Technologies have been extremely helpful and supportive throughout the process to set-up.

There are so many options that come with the system that I would imagine it would fit almost any non-profit's needs. Or any other sector that requires casenotes for that matter.

It can be customized to meet anyone's data needs and the FAMCare team is a great resource to helping you tailor the database to meet your company's needs.

This would avoid the need to search an older client and then open the demographic page to then open an old treatment plan or discharge summary.

I find it really easy to use FAMCare to place the student's information and keep up with the cases.

We highly recommend this software to anyone. We also highly recommend Kathryn Barney, who has been extremely helpful.

FamCare has so many features that we don't even need to use them all. The customer service has been exceptional and our staff like using the software.

Also, you can also work with FamCare to customize it if needed, and we have customized a few parts to fit our needs.

FamCare has helped us streamline our documentation, reduce needed time and resources through efficient documentation, and helps us stay consistent.

US Dollar

Bonterra Case Management is a cloud-based case management solution designed specifically for nonprofits to manage donations, volunteers and events. It helps to streamline data collection and reporting for non-profit organizations and allows them to focus on client management and social service outcomes. Bonterra Case Management for Funders includes applications specifically for grants and scholarships.

Bonterra Case Management delivers functionality to manage client, donor, volunteer tracking and outcomes. Some features offered within the platform include customizable data collection forms, unique workflows, security settings, customizable dashboards bulletins, attendance registration, management reports, electronic signatures and document storage. The reporting platform is equipped with dynamic charts and graphs and allows users to create and share reports within and outside the organization.

Bonterra Case Management is HIPAA compliant for health and human services and FERPA compliant to support schools and universities. The solution is also suitable for large national organizations such as faith-based initiatives, housing authorities, educational institutions, and workforce training initiatives.

Learn more at www.bonterratech.com.

LongDescription

Real Time Analytics

Case Management

Time Tracking

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

Progress Tracking

Referral Tracking

Task Scheduling

Ad hoc Reporting

SSL Security

Electronic Signature

For Nonprofits

Attendance Management

Communication Management

Registration Management

Calendar Management

Customizable Fields

Scheduling

Data Import/Export

Multi-Location

Self Service Portal

Contact Management

Mobile Access

Dashboard Creation

Compliance Management

Training Management

Role-Based Permissions

Client Portal

Event Scheduling

Forms Management

Workflow Management

Website Integration

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Volunteer Management

Customizable Templates

Real Time Reporting

Goal Setting/Tracking

Contact Database

Customizable Forms

Appointment Management

Client Management

Drag & Drop

Task Management

Document Management

Program Management

Referral Management

Reporting/Analytics

Case Notes

Document Templates

Email Alerts

Collaboration Tools

Assessment Management

Administrative Reporting

Alerts/Escalation

Progress Reports

Records Management

Member Database

Mac OS

Web browser (OS agnostic)

Windows 2000

Contact Bonterra for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Apricot Social Solutions

In Person

Live Online

Webinars

Documentation

Videos

FAMCare is a cloud-based human services case management tool that assists agencies operating for the welfare of people. It is primarily designed for service providers helping adults who suffer from mental illness, substance abuse and domestic violence.


Key features of FAMCare include demographic assessment, client scheduling, document archives and treatment monitoring. Its information tracking module provides users with data, which helps prevent negligence and exploitation of their wards. Further, agencies can use the billing feature to automate costing and record funding sources and grants. Other features offered are legal form capture, education tracking and referrals.


FAMCare’s group management provision allows users to sort stakeholders into categories such as volunteers, donors and more. The solution is available on an annual subscription and support is provided via phone and online help desk.



Treatment Planning

Patient Records Management

Payment Processing

Group Notes

Level of Care Evaluation

Wait List Management

Medical History Records

Self Payment

Client Chart Audit Tools

Graphical Data Presentation

Certification & Licensing

Eligibility Verification

Candidate Profiles

Child Welfare Management

Billing & Invoicing

Audit Management

Patient Management

Monitoring

Claims Management

Case List Management

Team Notes

Authorization Tracking

Employee Management

EHR/EMR Integration

Surveys & Feedback

SMS Messaging

Progress Notes

Multi-Factor Authentication

Bed Management

Third-Party Integrations

Electronic Payments

Patient Engagement

Contract/License Management

GDPR Compliance

Approval Process Control

Patient Intake

Care Plan Management

Process/Workflow Automation

For Government

Performance Metrics

Email Management

Data Collection

Data Visualization

Intake Management

Clinical Assessment Tool

Contact Global Vision Technologies, Inc. for pricing information or a quote.  Each quote is tailored to a client's needs.

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