Casebook Software
About Casebook
Casebook is a SaaS platform created for human and social services that is browser-based, providing secure remote access and flexible per-user pricing.
Trying to connect a bunch of different tools, upgrading from spreadsheets or an outdated system?
The Casebook Platform includes a suite of software that works together seamlessly. API connectivity allows for you to work with tools you already use and integrate in order to form a single source of data on a HIPAA compliant platform. ...
Casebook Pricing
Casebook is available across four pricing plans, outlined below. Starter: $25/ per user Growth: $49 / per user Professional: $69/ per user Enterprise: Packages available for 25, 50, and 100+ users
Starting price:
$25.00 per month
Free trial:
Not Available
Free version:
Not Available
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Mobility built-in
Casebook User Reviews
OVERALL RATING
Showing 1 - 5 of 16 reviews
Dania
Company size: 1 employee
Industry: Non-Profit Organization Management
Review Source: Capterra
May 2020
Great Package! AWESOME CUSTOMER SUPPORT!!!
Great experience from the very beginning. It’s almost like you become a family throughout the process. I would highly recommend this product, especially if they get to work with [SENSITIVE CONTENT HIDDEN]. They are AWESOME!!!!
Pros
Ease of use. Simple clean format. We did not need to have an IT or database background to utilize the software.
Cons
Minimal con is I wish we could rename certain sections.
Reasons for choosing Casebook
The free trial, it was affiliated with the Casey foundation and it was geared for social service organizations.
Response from Casebook
Thank you for your review and thank you for the work that you do. We'll continue to evolve Casebook with feedback from customers like you.
Replied June 2020
Warren
Company size: 11-50 employees
Industry: Non-Profit Organization Management
Time used: Less than 12 months
Review Source: Capterra
November 2021
Using Casebook for small non-profit
The problems that I can solve with Casebook are excellent. From tracking participants' employment history, career coaching sessions, graduation dates, etc.
Pros
What is most helpful about Casebook is that the Community Culinary School of Charlotte can capture all of our participant's information, from employment history to the medications that they are on. With Casebook, we can track each cohort so that we can follow our participant's successes. One of the essential features of the Community Culinary School of Charlotte is the ability to query information to provide detailed information to our funders. The advantage of using Casebook is that you will capture data on all of your clients smoothly and effectively. Thanks, Casebook, for such amazing software. It was very easy to integrate Casebook into our organization.
Cons
There isn't anything that I can think of that I don't like about Casebook. [SENSITIVE CONTENT] has been the best at ensuring that I understand everything about Casebook that I need to succeed.
Reasons for choosing Casebook
We choose Casebook because we felt that Casebook was the best option to capture what we do here at the Community Culinary School of Charlotte.
Response from Casebook
Thanks for the great review, Warren! We're proud to be your partner and look forward to doing great things together!
Replied December 2021
Leah
Company size: 2-10 employees
Industry: Non-Profit Organization Management
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2022
Very difficult to implement!
This was a horrible experience and a waste of thousands of dollars. Don't be fooled by their great sales pitch!
Pros
We didn't like much about the software. It was very customizable but also extremely confusing!
Cons
I didn't like that we basically had to build it from scratch with very little help from the implementation team.
Reasons for switching to Casebook
We ended up returning to Airtable for the time being.
Response from Casebook
We aim to please and it looks like we let you down. Feedback like this helps us improve Casebook for organizations like yours. Thanks for the work you do.
Replied April 2022
Rebecca
Company size: 2-10 employees
Industry: Non-Profit Organization Management
Time used: Less than 6 months
Review Source: Capterra
September 2020
We love Casebook!
We have had a wonderful experience from our first interaction with the team at Casebook. We highly recommend this platform for anyone that wants ease of use and superb customer service and support.
Pros
We love the ease of the program and the wonderful customer service!
Cons
There are some features that we aren't able to use to their fullest capacity just yet but Casebook is working closely with our team to customize it to best meet our needs.
Reasons for choosing Casebook
We were sold from the beginning.
Reasons for switching to Casebook
Ease of use and cost were the main factors.
Response from Casebook
We're so glad to hear the experience has been a good one so far. If there are ever issues, we're ready to help. And keep the feedback coming, we want Casebook to continue to meet your needs as they evolve. Thanks for being a Casebook customer!
Replied June 2021
Annette
Company size: 2-10 employees
Industry: Non-Profit Organization Management
Time used: Less than 12 months
Review Source: Capterra
September 2020
Moving to a Digital Format
The team is awesome, its been a great experience for us!
Pros
The team assembled has been very supportive throughout the process. I appreciate their willingness to listen to our needs and work to meet those needs.
Cons
It is still in development; however, this con is a pro because they are able to take actual feedback from clients to build a superior protect, instead of just assuming they know what organizations need.
Reasons for choosing Casebook
Price, willing to work with us, and product was more inline with what we needed for a nonprofit working in a family setting.
Response from Casebook
Thanks for your review! Real users are who we aim to please, so we'll continue to use feedback from you and your colleagues to keep Casebook's functionality aligned with your needs.
Replied September 2020