# Collaborate Software Reviews, Demo & Pricing - 2026 > Review of Collaborate Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/human-services/collaborate-profile --- [Home](https://www.softwareadvice.com/) / [Social Work Case Management Software](https://www.softwareadvice.com/legal/social-work-management-comparison/) / Collaborate Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/human-services/collaborate-profile/reviews/) # Collaborate 2026: Benefits, Features & Pricing Wondering if Collaborate is right for your practice? Our Social Work Case Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Collaborate 4.7 [(38)](https://www.softwareadvice.com/human-services/collaborate-profile/reviews/) Pricing Pricing available upon request ### About Collaborate Collaborate is a case management solution that helps social service organizations like domestic violence shelters, correction departments, sexual assault coalitions and more handle case tracking, data collection, goal setting, information gathering and other operations. The platform enables correction institutions to organize group therapies/sessions, track results, and record attendance. Collaborate automatically records and store information about clients’ ethnicity, gender identity and contact details on a unified portal. It offers a host of features such as a self-service portal, role-based permissions, automated backups, data visualization, reports and more. Additionally, supervisors can create and assign tasks to members, track due dates and receive notification for pending actions and upcoming schedules/classes via a built-in calendar. Collaborate allows users to design personalized forms to record and store clients’ details, add notes to cases and view historical data. Pricing details are available on request and support is provided via phone, email and other online measures. Wondering if Collaborate is right for your practice? Our Social Work Case Management Software selection experts can help you in 15 minutes or less. ## Collaborate User Interface ## Popular Collaborate Alternatives Main Product Collaborate 4.7 [(38)](https://www.softwareadvice.com/human-services/collaborate-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.42Value for money - 4.59Customer support - 4.32Functionality Pricing Available upon request Get Price Alternative Product [Astalty](https://www.softwareadvice.com/legal/astalty-profile/) 4.8 [(147)](https://www.softwareadvice.com/legal/astalty-profile/#reviews) Ratings Breakdown - 4.84Ease of use - 4.69Value for money - 4.83Customer support - 4.69Functionality Pricing Starting at A$30.00 per month Get Price Alternative Product [My Junna](https://www.softwareadvice.com/patient-case-management/junna-care-profile/) 4.8 [(39)](https://www.softwareadvice.com/patient-case-management/junna-care-profile/#reviews) Ratings Breakdown - 4.72Ease of use - 4.64Value for money - 4.92Customer support - 4.49Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.56Value for money - 4.49Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [CharityTracker](https://www.softwareadvice.com/food-service-management/charitytracker-profile/) 4.5 [(1060)](https://www.softwareadvice.com/food-service-management/charitytracker-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.56Value for money - 4.55Customer support - 4.37Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Bonterra Apricot](https://www.softwareadvice.com/nonprofit/apricot-profile/) 4.2 [(226)](https://www.softwareadvice.com/nonprofit/apricot-profile/reviews/) Ratings Breakdown - 4.17Ease of use - 3.92Value for money - 4.06Customer support - 4.09Functionality Pricing Available upon request Get Price ## Collaborate Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Collaborate Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Collaborate Features - Popular features found in Social Work Case Management Case Notes Client Management Document Management Goal Setting/Tracking Reporting/Analytics Scheduling - More features of Collaborate Access Controls/Permissions Activity Dashboard Activity Tracking Ad hoc Reporting Administrative Reporting Alerts/Escalation API Appointment Management Assessment Management Attendance Management Billing & Invoicing Calendar Management Care Plan Management Case Management Certification & Licensing Child Welfare Management Client Portal Collaboration Tools Communication Management Compliance Management Contact Database Contact Management Customizable Fields Customizable Forms Customizable Reports Dashboard Creation Data Collection Data Import/Export Document Storage Document Templates Electronic Signature Email Alerts Employee Management Forms Management For Nonprofits HIPAA Compliant Intake Management Medical History Records Mobile Access Multi-Location Program Management Progress Reports Progress Tracking Project Time Tracking Real-Time Reporting Records Management Referral Management Referral Tracking Reminders Reporting & Statistics Role-Based Permissions Self Service Portal Survey/Poll Management Task Management Task Scheduling Third-Party Integrations Time Tracking Training Management Volunteer Management Workflow Management ## Collaborate User Reviews Overall Rating 4.7 Ratings Breakdown 5 66% 4 34% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.3 Value for money 4.4 Customer support 4.6 Functionality 4.3 KP Karla P. Verified reviewer Individual & Family Services 2-10 employees Used daily for less than 2 years Review source Reviewed December 2024 Collaborate Review 5 It's a great system. We use it for tracking clients, running reports, and keeping current with dispositions. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Reports that are available for grant reporting (VOCA, NCA, CAC). I also like the quick response and how helpful everyone is when I have questions about the system. Cons: I wish I knew more about all of the aspects of Collaborate. I'm sure we could be using it for additional things than we are currently. I believe there are tutorials somewhere but I haven't accessed all of them yet. Reasons for switching to Collaborate Ease of use, and coordination of system by WVCAN. Vendor Response Thank you very much, Karla! Happy to hear that Collaborate is simplifying grant reporting for you. Replied December 2024 Read More JC Jessica C. Verified reviewer Non-Profit Organization Management 11-50 employees Used monthly for less than 2 years Review source Reviewed September 2024 Cumbee Center 5 Great. Need more time and staff capacity to dedicate toward maximizing our Collaborate usage. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Collaborate captures a lot of useful data. Cons: Having to run multiple reports to get data. I’d like to be able to pull 1 report by staff member (or multiple staff members) that tells us the number of clients and services in an identified period. The Collaborate calendar doesn’t integrate with Google. Reasons for choosing Collaborate SCCADVASA implemented a statewide database for member orgs. Reasons for switching to Collaborate ALICE was no longer supported. SCCADVASA implemented statewide database. Vendor Response Thank you, Jessica! Happy to know you're capturing useful data. We'll follow up with you regarding the reports and calendar items. Replied October 2024 Read More KH Kim H. Verified reviewer Non-Profit Organization Management 2-10 employees Used monthly for more than 2 years Review source Reviewed June 2025 Collaborate Review 5 Average. Not great, but not terrible. I have been using this system for 5 years and I am still trying to figure things out with how it works. Ratings Breakdown 3 Ease of use 3 Value for money 3 Customer support 3 Functionality Pros: I really like the way the calendar is set up. It is easy to navigate and find what I am looking for. Cons: The way reports are set up is a little difficult to navigate, especially for mental health and medical referrals. Read More HR Heidi R. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for more than 2 years Review source Reviewed December 2025 Extremely Satisfied in Georgia! 5 Collaborate has been a gamechanger for the CAC Network in Georgia. Our ability to track client services and case outcomes has transformed the accuracy of our statistical reporting and significantly improved staff productivity across our member center sites. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The specific customization for our statewide needs and the outstanding customer support provided by Network Ninja's dynamic team. Cons: The migration of our old data into to the cloud-based system took a lot of time and coordination with our CAC sites. Specifically, because we have over 50 sites in our state. Read More KL Kelsey L. Verified reviewer Legal Services 2-10 employees Used daily for more than 2 years Review source Reviewed May 2025 Great system 5 Overall great and easy to use for the CAC world. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Collaborate is very helpful and continues to upgrade to make it better. Cons: Sometimes the report numbers are off and it can be hard to figure out where the error is. Vendor Response Appreciate the review, Kelsey! Be sure to sign up for a complimentary 1-hour reports training, where our experts will walk you through any issues you might be having with reporting. Replied July 2025 Read More BL Brittany L. Verified reviewer Non-Profit Organization Management 2-10 employees Used daily for less than 12 months Review source Reviewed May 2025 Great serice 5 It is an easy system to use, and you are able to fine everything easily. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: It is easy to use, which makes it a great site. I can easily find anyone I need or correct any info with ease. Cons: Nothing, I liked that system overall. I wouldn't change a thing. Vendor Response Thank you so much for the kind words, Brittany! It's our pleasure to support the great work you and your team do. Replied July 2025 Read More CC Cheyanne C. Verified reviewer Individual & Family Services 2-10 employees Used daily for more than 2 years Review source Reviewed February 2025 Collaborate 5 Strong database for storing information with ease of use Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use. Stores all information in a clear, concise manner that is easy to review Cons: Reports do not always pull numbers consistently Vendor Response Thank you for your review, Cheyanne! Glad to hear Collaborate is easy to use for you and your team. If you need assistance with reports, please schedule a complimentary 1-on-1 reports consultation, and one of our experts will help ensure you're pulling numbers properly. You can book your consultation here (Live Help Desk Session): https://www.collaboratesoftware.com/training-schedule/ Replied February 2025 Read More JW Jacqueline W. Verified reviewer Mental Health Care 2-10 employees Used daily for less than 12 months Review source Reviewed April 2025 Collab Review 5 Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: It's simple to use, but I am not familiar with all of the features. Cons: I don't understand all of the features so I am not sure. Vendor Response Thank you for the review, Jacqueline! Don't hesitate to reach out if you'd like some additional training - you can book a live 1-on-1 Help Desk session here: https://www.collaboratesoftware.com/training-schedule/ Replied April 2025 Read More TR Tonya R. Verified reviewer Civic & Social Organization 2-10 employees Used daily for more than 2 years Review source Reviewed March 2025 Collaborate 5 It's been learning process, and it gets more user friendly as it goes. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: The various things that you can use collaborate for. Cons: The structure is not always easy to navigate. Vendor Response We appreciate your feedback, Tonya! Replied April 2025 Read More AC Angelina C. Verified reviewer Civic & Social Organization 2-10 employees Used daily for more than 2 years Review source Reviewed March 2025 Collaborate Review 4 Ratings Breakdown 5 Ease of use 5 Customer support 4 Functionality Pros: I like how easy Collaborate is to navigate. Cons: The recent updates to the shared calendar. I would like more options for color coordination as well. Vendor Response Thanks for the review, Angelina! Happy that you find Collaborate easy to navigate, and we'll follow up on the calendar and color coordination topics. Replied April 2025 Read More Showing 1 - 10 of 38 Reviews [See All Reviews](https://www.softwareadvice.com/human-services/collaborate-profile/reviews/) ## Collaborate Popular Comparisons [Astalty vs Collaborate](https://www.softwareadvice.com/legal/astalty-profile/vs/collaborate/)[My Junna vs Collaborate](https://www.softwareadvice.com/human-services/collaborate-profile/vs/junna-care/)[Carepatron vs Collaborate](https://www.softwareadvice.com/medical/care-patron-profile/vs/collaborate/)[CharityTracker vs Collaborate](https://www.softwareadvice.com/food-service-management/charitytracker-profile/vs/collaborate/)[Bonterra Apricot vs Collaborate](https://www.softwareadvice.com/nonprofit/apricot-profile/vs/collaborate/)[Casebook vs Collaborate](https://www.softwareadvice.com/compare/216199-Casebook-Platform/vs/273651-collaborate/)[Sumac vs Collaborate](https://www.softwareadvice.com/human-services/collaborate-profile/vs/sumac/)[extendedReach vs Collaborate](https://www.softwareadvice.com/human-services/collaborate-profile/vs/extendedreach/) ## Other Top Recommended Social Work Case Management Software [Filevine](https://www.softwareadvice.com/enterprise-legal-management/filevine-profile/) **4.4** (286) Recently recommended **264** times [CharityTracker](https://www.softwareadvice.com/food-service-management/charitytracker-profile/) **4.5** (1060) Recently recommended **0** times [Bonterra Apricot](https://www.softwareadvice.com/nonprofit/apricot-profile/) **4.2** (226) Recently recommended **0** times [Amicus Attorney](https://www.softwareadvice.com/legal/amicus-attorney-profile/) **3.7** (199) Recently recommended **0** times Stuck Between Options? 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