CSM Human Services

RATING:

4.33

About CSM Human Services

CSM Human Services is a cloud-based case management platform that can also be deployed on-premise. Primarily catering to site managers, program managers, supervisors and auditors, it enables users to manage operations, workflow, schedules and documents. Primary features of the platform include scheduling, engagement, progress notes, service plans, billing, client service management, workflow tracking, reporting, training modules and practice management. Additionally, the solution is HIPAA compliant and provides a host of security options such as biometric/barcode badge user identification, restricted access and internal audit trail records. CSM Human Services allows users to track events including appointment, services, meetings, travel and more. The solution...

CSM Human Services Reviews

Overall Rating

4.33

Ratings Breakdown

(1)

(2)

(0)

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

Functionality

Most Helpful Reviews for CSM Human Services

3 Reviews

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Belle

Used free trial

Review Source: Capterra

OVERALL RATING:

EASE OF USE

CUSTOMER SUPPORT

Reviewed February 2010

Administrative Office Technician

I would recommend this program to all mental health care agencys who have to documentate working hours, notes, and I can keep up with my notes which are a must for medicaid billing claims.

PROS

Helps account for all notes in order to assist with billing issues and claims. Helps with quality control in my business, and assists with payroll accounts for my employees. I can also run reports for later use.

CONS

So far, there are no cons to the program for us. May be later:)

Arlana

Used free trial

Review Source: Capterra

OVERALL RATING:

EASE OF USE

CUSTOMER SUPPORT

Reviewed October 2009

Atec 80

great product

PROS

Excellent data management system/accounting. Easy to track performance of staff, great reports, and meets HIPPA guidelines

CONS

Lenght of time to get implemented

Vendor Response

Thank You

Replied October 2009

Emily

Verified reviewer

Mental Health Care, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed May 2018

Team has been great to work with! They are incredibly responsive and willing to customize.

customization and efficiencies

PROS

The ability to be used agency wide from service delivery in all programs to accounting. Staff interface has been very user friendly.

CONS

Some limits to users in certain screens and due to the extensive nature of this software the amount of tables to be changed for customization.