Engagements
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About CSM Human Services
CSM Human Services is a cloud-based case management platform that can also be deployed on-premise. Primarily catering to site managers, program managers, supervisors and auditors, it enables users to manage operations, workflow, schedules and documents.
Primary features of the platform include scheduling, engagement, progress notes, service plans, billing, client service management, workflow tracking, reporting, training modules and practice management. Additionally, the solution is HIPAA compliant and provides a host of security options such as biometric/barcode badge user identification, restricted access and internal audit trail records.
CSM Human Services allows users to track events including appointment, services, meetings, travel and more. The solution is Dragon Speech compatible and comes with an e-signature integration. Pricing of the product is available on request and support is extended via phone, email and online help desk.
3 Reviews of CSM Human Services
Overall rating
4.33 / 5 stars
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Showing 1-3 of 3 reviews
May 2018
Emily from Integrity Living Options, Inc.
Company Size: 51-200 employees
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2018
Team has been great to work with! They are incredibly responsive and willing to customize.
customization and efficiencies
Pros
The ability to be used agency wide from service delivery in all programs to accounting. Staff interface has been very user friendly.
Cons
Some limits to users in certain screens and due to the extensive nature of this software the amount of tables to be changed for customization.
February 2010
Belle from All Stars Group, LLC
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
February 2010
Administrative Office Technician
I would recommend this program to all mental health care agencys who have to documentate working hours, notes, and I can keep up with my notes which are a must for medicaid billing claims.
Pros
Helps account for all notes in order to assist with billing issues and claims. Helps with quality control in my business, and assists with payroll accounts for my employees. I can also run reports for later use.
Cons
So far, there are no cons to the program for us. May be later:)
October 2009
Arlana from Sims Consulting & Clinical Services, Inc.
Review Source: Capterra
Ease-of-use
5.0
Customer support
4.0
October 2009
Atec 80
great product
Pros
Excellent data management system/accounting. Easy to track performance of staff, great reports, and meets HIPPA guidelines
Cons
Lenght of time to get implemented
Response from AdvanTec of AdvanTec--- Dylan build out
Replied October 2009
Thank You