ETO Software vs Penelope

ETO Software has 11 reviews and a rating of 3.18 / 5 vs Penelope which has 73 reviews and a rating of 4.27 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.18 / 5 (11)

4.27 / 5 (73)

Ease-of-Use

3.0 / 5

4.0 / 5

Value for Money

2.5 / 5

4.0 / 5

Customer Support

2.5 / 5

4.0 / 5

Functionality

3.5 / 5

4.0 / 5

Last Review Written

September 6, 2021

March 22, 2021

Pros/Cons

  • Pros

  • Used this for daily documentation from 2010-2019. I like how it was all together but separate for each student. I like the set up of the view/edit screen.

  • Reporting is powerful. Home pages are customizable. User setup is granular and fairly straightforward.

  • Cons

  • Slow Deletes documentation Freezes Glitches

  • Glitches. or sometimes you would been 1/2 + through an assessment and it would time out and wouldn’t save.

  • Pros

  • I like how the software is simple to use and can be easily customized to fit the needs of our program.

  • Overall, I really enjoy most of the features of Penelope. Although there are many clicks to do one single task, the benefit of this, is that options are highly accurate and match actuals.

  • Cons

  • It is hard to delete some mistakes. Written instructions are still not as clear as I would like. I still find it complex when setting up new outcome measures.

  • I would love it if it could merge with google spreadsheets.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos