About myEvolv

myEvolv is an ONC-certified electronic health record (EHR) with comprehensive clinical, financial and operational features. It was designed specifically for organizations serving children and families, intellectual and developmental disabilities (I/DD), autism services, and behavioral health.

It enables case coordination across programs, providers and communities. The solution supports person-centered care in a range of settings and connects data from individual support plans to program plans and staff members’ documentation. Real-time clinical management, billing and reporting functions deliver the full benefits of Multisystemic Therapy (MST).

The platform is comprised of simplified evaluation tools that enable real-tim...


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Supported Operating System(s):

11 Reviews of myEvolv

Average User Ratings

Overall

2.95 / 5 stars

Ease-of-use

3.0

Value for money

3.0

Customer support

2.5

Functionality

3.0

Ratings Snapshot

5 stars

(1)

1

4 stars

(3)

3

3 stars

(3)

3

2 stars

(2)

2

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

March 2017

Shivangi from MHA of Greater Lowell

Company Size: 51-200 employees

Industry: Medical Practice

Time Used: Less than 6 months


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

User-friendly

Pros

Able to navigate menu's. Put client data. Confidientiality. Reports are generated easily. Excel preview of report works.

Cons

Customer Service. Inadequate formulas. Inadequate information about the services that were required.

August 2016

Katie from PATH Inc

Industry: Medical Practice

Time Used: More than 2 years


Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

August 2016

Twelve years with Evolv and still tapping into the vast capabilities

Pros

We implemented myEvolv 12 years ago, both clinical and financial, and both the software and our organization continue to expand our opportunities for new ways to meet industry changes. Netsmart (and prior to that, DeFran) has always been a leader in having software ready to meet any industry required changes, well in advance of a needed date, so all testing can be done by agencies. They provide great methods of communication between all agencies so we can share concerns and solutions. Netsmart provides regular webinars and emails to agencies to keep us informed on what is occurring and what is being developed. The software works great between the clinical and finance interface. As a System Administrator that covers all aspects of the system, I feel I have the ongoing training, communication, upgrades, and support to keep my agency flying.

Cons

At times, getting to the right support person is difficult. The Help Desk format has changed a few times over the years and now, how you write a request for assistance is very important....and sometimes you need to send multiple reminders before you get a response which is relatively new. I think the slower response is due to rapid growth within the support area and they are not ready for the volume, however, it is still frustrating to the user.

March 2018

Dawn from 12 & 12, Inc

Company Size: 51-200 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

3.0

Value for money

4.0

Customer support

2.0

Functionality

3.0

March 2018

Great System but Tough to get support

Pros

This is a system that can be custom built to meet your needs. It works will with foster care systems, nursing home systems and substance abuse centers. Not only is it a complete Electronic Medical Records (EMR) System, but it also handles billing for such services. It's a very robust system that can handle charting for different levels of care within one facility.

Cons

We have had this system in place for over 2 years and still are not able to use it efficiently, especially on the billing side. I honestly believe it can do everything we need it to do, but getting the support you need to fix issues is a real challenge. I have noticed that the support side has ramped up in the past 6 months, but this does come with a price.

September 2021

Melissa from Mental Health

Company Size: 201-500 employees

Industry: Mental Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

September 2021

Oh God WHY!

myEvolv has me on edge. I never know what is going to happen next.

Pros

If you want to know about anything clinical, i.e. notes, new regulations, myEvolv and Netsmart is there for you. The information on the encounters, progress notes, treatment plans will be pristine!

Cons

Pristine notes will be junk claims in no time because myEvolv/Netsmart has a hard time implementing billing regulations. Everything is in the next upgrade. So in the meantime you make corrections by hand in RevConnect/Netsmart. Yes another Netsmart product. I won't go into that because I don't have that much time. With these products you just never know what will go wrong. The help for the financial/billing side is just bad.

November 2016

Moriah from Flat-Out Fit

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: Less than 6 months


Ease-of-use

3.0

Customer support

3.0

Functionality

3.0

November 2016

myEvolv by Netsmart

I chose this system because the price was good and the reviews were good. It as well seems like a fairly simple program to work. You can access this site from we-based computers and via cell phone, which can be very helpful. myEvolv by Netsmart isan integrated EHR solution that incorporates a robust accountsreceivable/accounts payable sub-ledger directly within the system. The software is ideal for community health centers as well as behavioral &mental health facilities, child, family & social services agencies, and providers serving individuals with intellectual & developmental disabilities.The ratings on this software had a 3 out of 5 stars.