PlanStreet

RATING:

4.4

(30)

About PlanStreet

Consolidate data, organize information, and reduce your stress with PlanStreet's configurable Case Management Software. Our software solution was developed with non-profits, human services, and social services in mind, designed to reduce the stress of overwhelming workloads. Analytics & Reporting: Is your organization's data stored in Excel, using multiple forms, and an outdated CRM? PlanStreet streamlines the process to put all information in one central location. Our robust reporting solution allows you to build your own tailored reports to fit your organization's needs. Easily visualize your data in a few simple clicks with hundreds of data visualizations, tight Excel integration, and pre-built and custom data connectors. This way, you can stay prepared for stakeh...

PlanStreet Pricing

PlanStreet pricing starts at $75/user/month. Nonprofits start with 10 users. Government/commercial organizations start with 20 users. Implementation and training services packages are available at an additional price. All plans are billed annually and include chat and email support. Contact PlanStreet directly for large volume discounts and custom pricing plans.

Starting price: 

$75.00 per month

Free trial: 

Not Available

Free version: 

Not Available

PlanStreet Agile Case Management Servcies

PlanStreet Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for PlanStreet

1 - 5 of 30 Reviews

User Profile

Verda

Verified reviewer

Design, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2021

Very effective and efficient software

PROS

The design if the software is easy to use. Does not require a lot of time to learn. Helps with managing our files and allows us to make them accessible to who ever we want from our team. Also, the PlanStreet team is very helpful and is always there to answer any questions.

CONS

I wasn’t able to connect my google account however, the team helped me and went through step by step to show me how it can be done.

Vendor Response

We are glad that you are having a good experience with PlanStreet.

Replied April 2021

Outi

Information Technology and Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Robust but Easy Project Management tool

PROS

Easy to learn! Supports both Waterfall and Agile project management giving us an option to choose the appropriate PM approach for each project and keep our projects all in one tool. The application does a lot of heavy lifting without making me feel it - I would describe the product as light-weight option for other project management heavies. Not light-weight in capabilities but in how little it makes you to do while providing you with a full portfolio view of all projects in your organization.

CONS

At first I was confused on how the content for the selection lists was created but after receiving the admin rights, I was happy!

Reason for choosing PlanStreet

Easy to use but is robust to cover all my project management needs

Reasons for switching to PlanStreet

MS Project is massive and required way too much from me to get a portfolio view Trello is not appropriate for the type of projects I do

Vendor Response

hi Outi, Thank you for valuable feedback. As per your statement "The application does a lot of heavy lifting without making me feel it ." this was actually our main point of focus and we are continuously working on it to make user experience even better.

Replied December 2019

Ameenah

Health, Wellness and Fitness, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Plan Street

The training was comprehensive. [sensitive content hidden] is very responsive and helpful.

PROS

I like the layout of the product, and the ease of use.

CONS

Some features could be more streamlined. A step-by-step guide to use after implementation would be helpful.

Vendor Response

Thank you for your review. We are so glad PlanStreet has been beneficial to you and your team. We also appreciate the feedback regarding the creation of a guide. We will be sure to develop more training materials to help with implementation. Also, it's wonderful to hear the training and support of our team has been of help. We strive to provide the best in customer service and training.

Replied March 2024

Brookley

Non-Profit Organization Management, 11-50 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2021

STAY AWAY

Do not use this service, save your money and spend it on a service that will actually work!

PROS

We never received a software that worked for us therefore I didn’t like anything about this software!

CONS

This software was not useful at all. It was not the product that we were sold whatsoever. [SENSITIVE CONTENT HIDDEN] has horrible customer service, blamed us for his program not working the way that it needs to. We never received a functional service and were never refunded. The company continued to string us along with promises for a software that would work for us and never delivered.

Reason for choosing PlanStreet

We are going to Social Solutions - already a better experience!

Vendor Response

We are sorry to hear your feedback. Software implementation requires time commitment from both sides. Unfortunately, you were not involved in the implementation process. Our team interacted with a very junior resource from your team who didn't have the decision making authority. Hence, the go-live was delayed and you never experienced the full capability of PlanStreet. I wish you best of luck. PlanStreet team is always available to work with you.

Replied April 2021

Taylor

Health, Wellness and Fitness, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

Erie County Health

Good, we have just begun using PlanStreet with our team and they have adapted well.

PROS

This is much more user friendly than previous system, so far. Hoping it will allow for better reporting.

CONS

Reports feature seems a touch more difficult than needs to be, however we have not spend much time within the reporting feature. Will reach out if needed. A plan street FAQ or user guide specific to the software would also be helpful

Reason for choosing PlanStreet

Fits within our budget and less 'bells and whistles' from others we researched. Allowing easier use for case workers.

Reasons for switching to PlanStreet

Not good reporting, difficult to use for case workers.