Silk Cloud Data Platform
About Silk Cloud Data Platform
Most Helpful Reviews for Silk Cloud Data Platform
1 - 5 of 5 Reviews
Chris
Verified reviewer
Hospital & Health Care, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Dramatically increased performance at a lower cost
We were an early adopter of this technology, and have continued to be impressed by the solution. When we first purchased, we were primarily looking for a cost-effective, high-performance SAN for our private cloud. But, Silk continually added capability, and has anticipated our need to move to a hybrid public/private cloud architecture. The new features should help enable a more seamless transition, while keeping our public cloud storage costs in check.
PROSOur application had a voracious appetite for IOPs, and Silk provided a cost-effective solution to satisfy those needs. Now that we are moving towards a hybrid cloud infrastructure, Silk is providing a path forward that should minimize changes to our storage environment, and allow the team to manage data through a common interface that they are already familiar with.
CONSThe only con is not really for Silk, but more related to the fact that our technology stack was fairly unique and outdated -- this created challenges generally as we went through a hybrid cloud transformation.
Reason for choosing Silk Cloud Data Platform
We performed a side-by-side comparison with actual data loads. The Silk solution performed at the top of our evaluations, and when combined with the lower cost, it was a fairly easy decision. What we did not know at the time, is how good the Silk customer service is -- that turned out to be an unexpected bonus. The services team really partnered with us whenever we ran into any issues.
Reasons for switching to Silk Cloud Data Platform
Our former solution had became far too expensive as our performance and storage needs continued to grow.
Vendor Response
Thanks for your review, Chris. We're glad that the Silk Cloud Data Platform was able to help your company significantly improve performance, at a lower price point, during your transformation to the hybrid cloud. We are also thrilled that you have found our Customer Success team to be a valuable partner to you during this transformation. We look forward to continuing to work with you!
Replied September 2020
Sumit
Computer Software, 501-1,000 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2023
Review of Silk Cloud Platform
The overall performance of the Silk Cloud Platform was very good. Neglecting the cons part, everyone should use it for a minimum of one time.
PROSThe best thing about it is that it provide a very easy way to store data efficiently and provides a good level of security to the user data so it cannot be attacked or accessed by the intruders.
CONSThe worst part about it was the feature of data replication. Sometimes, the data replication feature has failed to perform which led to the mix up of data on a large scale.
Reason for choosing Silk Cloud Data Platform
As i have heard about it from a friend and they have recommended it so I have used this product over others because of this reason.
Roy
Automotive, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2020
Monitoring
Easy to monitor the Kaminarios, but our auto replies interfere with Silks auto replies
CONSConstant false positives of the Kaminarios
Vendor Response
Hi Roy, Thank you for your review. We are glad to hear that the Silk platform is making it easy for you to monitor your infrastructure. Please also reach out to our Support team at https://silk.us/support to resolve any issues that you might be having. Our Customer Success team is happy to help!
Replied September 2020
Aaron
Oil & Energy, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Silk Cloud Data Platform - not just for the industry
The ease of use, ease of integration, versatility of the end-user, it does what it is supposed to do - very well, less time spent on spending money for more time in the cloud.
CONSIt does not make coffee or deliver my paper in the morning.
Vendor Response
Hi Aaron, Thank you for your review. We're thrilled to hear that the Silk Cloud Data Platform is making your job easier, faster, and helping you save money in the cloud. And believe us, if we could have the platform make your coffee and deliver your paper, we'd add it to the roadmap.
Replied September 2020
Jason
Packaging and Containers, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Silk Platform really makes our day to day with our SAN so much easier!
The ease of seeing all of our devices in one, easy dashboard. In the past, I had to login to the GUI on each of our SAN devices which became quite cumbersome. The capacity planning and visibility into our throughput are the items I really like
CONSIt may be a little busy. I believe I can customize the default views, but I have not done that as yet.
Vendor Response
Hi Jason, Thank you for your review. We're happy to hear that the ease of use and visibility into your infrastructure is helping to improve your day-to-day. If you have any questions about additional capabilities, please reach out to our Customer Success team at https://silk.us/support. They are happy to help!
Replied September 2020