---
title: "Cacoo Software Reviews, Demo & Pricing - 2026"
description: "Review of Cacoo Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/idea-management/cacoo-profile/"
page_type: "product"
language: "en"
---

[Home](https://www.softwareadvice.com/)

/

[Diagram Software](https://www.softwareadvice.com/diagram/)

/

Cacoo

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Overview

[Reviews](https://www.softwareadvice.com/wireframe/cacoo-profile/reviews/)[Alternatives](https://www.softwareadvice.com/wireframe/cacoo-profile/alternatives/)

# Cacoo Review

From $6/month Free version Free trial 3 plans

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Cacoo

4.7

[(178)](https://www.softwareadvice.com/wireframe/cacoo-profile/reviews/)

Pricing

Starting at $6.00 flat rate per month

Top Alternatives

### About Cacoo

Cacoo is an idea management software that helps businesses create wireframes and share work schedules with staff members. The platform enables managers to create layouts, mind maps, organizational charts, unified modeling language (UML) diagrams and more on a unified interface.

Administrators can collaborate with team members via video calls and chat functionality on various plans. Additionally, Cacoo allows supervisors to add comments and provide feedback on diagrams.

Cacoo lets businesses integrate the system with several third-party applications including Box, Confluence, Google Docs, Microsoft Teams and Slack.

Do you work for Cacoo? [Manage this product listing](https://www.g2.com/products/cacoo/claim_requests/new?auto=true)

## Cacoo User Interface

## Popular Cacoo Alternatives

Main Product

Cacoo

4.7

[(178)](https://www.softwareadvice.com/wireframe/cacoo-profile/reviews/)

Ratings Breakdown

-   4.65Ease of use
-   4.47Value for money
-   4.51Customer support
-   4.52Functionality

Pricing

Starting at $6.00 per month

Alternative Product

[Lucidspark](https://www.softwareadvice.com/mind-mapping/lucidspark-profile/)

4.7

[(387)](https://www.softwareadvice.com/mind-mapping/lucidspark-profile/reviews/)

Ratings Breakdown

-   4.51Ease of use
-   4.37Value for money
-   4.50Customer support
-   4.50Functionality

Pricing

Starting at $9.00 per month

Alternative Product

[Aha!](https://www.softwareadvice.com/help-desk/aha-profile/)

4.7

[(566)](https://www.softwareadvice.com/help-desk/aha-profile/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.58Value for money
-   4.84Customer support
-   4.65Functionality

Pricing

Starting at $9.00 per year

Alternative Product

[Lucidchart](https://www.softwareadvice.com/project-management/lucidchart-profile/)

4.5

[(2269)](https://www.softwareadvice.com/project-management/lucidchart-profile/reviews/)

Ratings Breakdown

-   4.43Ease of use
-   4.35Value for money
-   4.27Customer support
-   4.42Functionality

Pricing

Starting at $9.00 per month

Alternative Product

[Miro](https://www.softwareadvice.com/project-management/miro-profile/)

4.7

[(1709)](https://www.softwareadvice.com/project-management/miro-profile/reviews/)

Ratings Breakdown

-   4.54Ease of use
-   4.42Value for money
-   4.35Customer support
-   4.57Functionality

Pricing

Starting at $10.00 per month

Alternative Product

[Mindomo](https://www.softwareadvice.com/idea-management/mindomo-profile/)

4.8

[(78)](https://www.softwareadvice.com/idea-management/mindomo-profile/reviews/)

Ratings Breakdown

-   4.88Ease of use
-   4.76Value for money
-   4.81Customer support
-   4.78Functionality

Pricing

Starting at €72.00 per year

## Cacoo Pricing and Plans

Cacoo has three plans. Pro is $6.00/mo billed monthly. Team is $6.00/user/mo billed monthly. Enterprise is custom-priced.

Free versionFree trial

Pro

$6.00

flat rate, per month

Up to 1 user

Pro plan includes:

-   1 User
-   Unlimited Sheets
-   Multiple Export Options
-   Revision History
-   Timer

Team

$6.00

per user, per month

Up to 1,000 users

Team plan includes:

-   Up to 1,000 users
-   1:1 Online Training Session
-   Priority Email Support
-   Unlimited Sheets

Enterprise

Contact Vendor for Pricing

Up to 2,000 users

Enterprise plan includes:

-   Up to 2,000 users
-   Unlimited Sheets
-   Unlimited Shared Folders
-   Diagram access limited to private server/network
-   24/7 Priority Email Support

### How does Cacoo pricing compare to alternatives?

Cacoo's starting price is $6.00/month. Explore how its pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| Cacoo4.7[(178)](https://www.softwareadvice.com/wireframe/cacoo-profile/reviews/) | $6.00 /mo | Available | Available | 4.5 |
| [Miro](https://www.softwareadvice.com/project-management/miro-profile/)4.7[(1,709)](https://www.softwareadvice.com/project-management/miro-profile/reviews/) | $10.00 /user/mo | Available | Available | 4.4 |
| [Mindomo](https://www.softwareadvice.com/idea-management/mindomo-profile/)4.8[(78)](https://www.softwareadvice.com/idea-management/mindomo-profile/reviews/) | €72.00 /user/yr | Available | Available | 4.8 |
| [Visio](https://www.softwareadvice.com/flowchart/visio-profile/)4.5[(3,284)](https://www.softwareadvice.com/flowchart/visio-profile/reviews/) | $5.00 /user/mo | Available | Available | 4.2 |
| [XMind](https://www.softwareadvice.com/product/116232-XMind/)4.5[(120)](https://www.softwareadvice.com/product/116232-XMind/reviews/) | $5.99 /mo | Available | Available | 4.3 |

Cacoo4.7[(178)](https://www.softwareadvice.com/wireframe/cacoo-profile/reviews/)

* * *

Starting price

$6.00 /mo

Free trial

Available

Free version

Available

Value For Money

4.5

-   [Miro](https://www.softwareadvice.com/project-management/miro-profile/)4.7[(1,709)](https://www.softwareadvice.com/project-management/miro-profile/reviews/)
    
    * * *
    
    Starting price
    
    $10.00 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.4
    
-   [Mindomo](https://www.softwareadvice.com/idea-management/mindomo-profile/)4.8[(78)](https://www.softwareadvice.com/idea-management/mindomo-profile/reviews/)
    
    * * *
    
    Starting price
    
    €72.00 /user/yr
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.8
    
-   [Visio](https://www.softwareadvice.com/flowchart/visio-profile/)4.5[(3,284)](https://www.softwareadvice.com/flowchart/visio-profile/reviews/)
    
    * * *
    
    Starting price
    
    $5.00 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.2
    
-   [XMind](https://www.softwareadvice.com/product/116232-XMind/)4.5[(120)](https://www.softwareadvice.com/product/116232-XMind/reviews/)
    
    * * *
    
    Starting price
    
    $5.99 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.3
    

## Cacoo Features

-   Popular features found in Diagram
    
    Collaboration Tools
    
    Data Import/Export
    
    Drag & Drop
    
    Flowchart
    
    Mind Maps
    
    Organizational Charting
    
    Templates
    
-   More features of Cacoo
    
    Access Controls/Permissions
    
    Alerts/Notifications
    
    API
    
    Assignment Management
    
    Auto Update
    
    Brainstorming
    
    Chat/Messaging
    
    Commenting/Notes
    
    Crowdsourcing
    
    Customizable Templates
    
    Data Linking
    
    Data Visualization
    
    Design Templates
    
    Desktop Interface
    
    Diagramming
    
    Document Embedding
    
    Drag & Drop Editor
    
    Feedback Management
    
    File Management
    
    File Sharing
    
    Freehand Sketch
    
    Gantt/Timeline View
    
    Graphical Data Presentation
    
    Graphical Workflow Editor
    
    Idea Management
    
    Ideation
    
    Innovation Management
    
    Mobile Interface
    
    Mockup Creation
    
    Multiple Projects
    
    Multiple User Accounts
    
    Network Diagram
    
    Org Chart Creation
    
    Presentation Tools
    
    Process Modeling & Designing
    
    Projections
    
    Project Management
    
    Project Planning
    
    Real-Time Notifications
    
    Real-Time Updates
    
    Role-Based Permissions
    
    Screen Capture
    
    Screen Sharing
    
    SSL Security
    
    Strategic Planning
    
    Synchronous Editing
    
    Task Management
    
    Team Management
    
    Template Management
    
    Third-Party Integrations
    
    Version Control
    
    Video Conferencing
    
    Visual Workflow Management
    
    Whiteboard
    
    Wiki
    
    Wireframe Creation
    
    Workflow Management
    

## Cacoo Integrations

Confluence

Integration rated undefined from -1 review

Microsoft PowerPoint

Integration rated undefined from -1 review

Box

Integration rated undefined from -1 review

Dropbox

Integration rated undefined from -1 review

Microsoft Teams

Integration rated undefined from -1 review

Slack

Integration rated undefined from -1 review

See all 8 integrations

## Cacoo User Reviews

## Cacoo customer ratings

- Overall rating: 4.7/5
- Total reviews: 178

### Rating distribution

- 5 stars: 131 reviews (74%)
- 4 stars: 45 reviews (25%)
- 3 stars: 2 reviews (1%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.7/5
- Value for money: 4.5/5
- Customer support: 4.5/5
- Functionality: 4.5/5

---

### Cacoo User review

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Computer Software
- Company size: Self-Employed
- Product usage: a free trial · weekly
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Good, but at least provide access to the diagrams which I have created in free mode so that I do not have to upgrade to just download my files

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

Diagram Creation, ease of brainstorming and getting my idea to the actual design. Good for team collaboration.

#### Cons

File Management, unable to just download my diagrams on free account. Just to download upgrading is not intuitive.

#### Vendor response

Dear Sai, Thank you for your review! It's great to hear that you find Cacoo good for diagram creation and team collaboration, allowing you to brainstorm easily. Please note, on the Cacoo Free plan the boards (diagrams) can be exported in PNG file format. Our paid plans offer other file formats too, please see the link below for reference. https://support.nulab.com/hc/en-us/articles/8286970044313-How-to-export-diagrams-in-Cacoo Thank you for your feedback on the Cacoo free trial board access as well, our team will review it.

Replied January 2026

---

### Perfect Brainstorm

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Warehousing
- Company size: 11-50 employees
- Product usage: less than 1 year · weekly
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, my experience with Cacoo was very positive. It’s an accessible, user-friendly platform that makes visual collaboration easy and efficient — especially for remote teams. For most standard diagramming needs, it’s more than sufficient, though power users or those needing extensive customization might find it slightly limited.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Cacoo’s real-time collaboration features are excellent — multiple people can work on the same diagram simultaneously, which makes it perfect for brainstorming sessions or technical design reviews. The interface is clean and intuitive, and it integrates nicely with tools like Google Drive, Confluence, and Slack. I also appreciated the wide range of templates for flowcharts, network diagrams, and wireframes, which make it easy to get started quickly.

#### Cons

While it’s great for team collaboration, the performance can slow down a bit with large or complex diagrams. The export options are somewhat limited in the free version, and version control could be more robust. Also, some features available in competitors (like advanced shape libraries or automation tools) are only accessible in higher-tier plans.

#### Vendor response

Dear Rachel, Thank you for your review! It's amazing to hear that Cacoo is an accessible and user-friendly platform for you, and that you find its collaboration features excellent especially for remote teams. Thank you for your feedback on the board performance and export options, and other additional features as well, our team will review it.

Replied January 2026

---

### Streamlining Engineering Projects with Cacoo

- Overall rating: 5/5
- Reviewer: Janeth Q.
- Industry: Civil Engineering
- Company size: 5001-10000 employees
- Product usage: less than 1 year · weekly
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Cacoo makes visualizing engineering projects fast, collaborative, and secure. It's ease of use, value for money, and team features make it an essential tool in my workflow.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

As a civil engineer, I like Cacoo for it's easy diagram creation. Their customer support is also reliable, and it offers great value for money. It also makes planning and communicating engineering projects simple and efficient.

#### Cons

Unlike CAD software, Cacoo can't handle exact measurements or technical specifications, so I still need other tools for final structural plans.

#### Vendor response

Dear Janeth, Thank you for your review! We are delighted to hear that Cacoo helps you with visualizing your engineering projects fast, and that you find it to be an essential tool in your workflow. Thank you for your feedback on the structural plans features in Cacoo as well, our team will review it.

Replied December 2025

---

### Useful software for organizing material

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Education Management
- Company size: 11-50 employees
- Product usage: less than 1 year · monthly
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I used Cacoo to create mind maps for my classes to better study and understand the material. It was useful in organizing the topics and allowed for seamless studying for exams.

#### Cons

At first, it was difficult to learn the user interface since some of the diagram creation was not intuitive.

#### Vendor response

Hi Rachel, Thank you for sharing your experience! We’re glad to hear that Cacoo helped you organize your topics and study more effectively with mind maps. We appreciate your feedback about the learning curve with the interface and will continue working to make diagram creation more intuitive for new users.

Replied December 2025

---

### My Experience with Cacoo

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: E-Learning
- Company size: 1001-5000 employees
- Product usage: less than 1 year · weekly
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with Cacoo has been positive. The tool is great for team task management related to visual projects. Despite some minor bugs and the need for better customer support, its ease of use and collaboration features make it a valuable asset for my team's diagramming needs

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

I really liked the team collaboration features they make it easy for multiple people to work on the same diagram simultaneously. The diagram creation tools are intuitive and user friendly, allowing me to quickly create professional looking flowcharts and wireframes. I found the platform offers good value for money compared to other similar tools on the market

#### Cons

What I liked least is the occasional presence of bugs and issues, which sometimes interrupt the workflow, although they usually get resolved quickly and Also The customer support response time could be improved, as it sometimes takes a while to get a detailed answer I feel that the security options, while present, could be more robust for enterprise level usage.

#### Vendor response

Hi Tapiwanashe, Thank you for your detailed review! We’re happy to hear that you value our collaboration features, intuitive diagramming tools, and overall value for money. It’s great to know Cacoo has been a helpful asset for your team’s visual projects. We appreciate your honest feedback about bugs, customer support response times, and security options. Your input helps us identify areas for improvement, and we’re actively working on enhancing platform stability, support responsiveness, and enterprise level security features. Thanks again for sharing your experience, we’re glad to be part of your team’s workflow!

Replied December 2025

---

### Customer support number one

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Transportation/ Trucking/ Railroad
- Company size: 2-10 employees
- Product usage: a free trial · weekly
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

They were very helpful kind and friendly. Always prompt and had an answer to fix my problem if the lady didn’t she had someone who did

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I loved how the customer support had an answer for everything I needed. And how their team collaborated

#### Cons

Value for the money, took to much time to try and understand how to work it had to get ahold of customer support

#### Vendor response

Dear Melissa, Thank you for your amazing review! We are delighted to hear that you had a great experience with our Customer Support team, and that they helped and answered all your questions promptly. Thank you for your feedback on the onboarding process as well, our team will review it.

Replied December 2025

---

### Customer support

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Business Supplies and Equipment
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

They made my work to be easier. All their products are easier and quick to access and no charges are applied

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

They offered good customer support and they were very quick to respond . They protected my personal information and good students support team

#### Cons

I could not get some of the things that i was looking for. Even to sign up it was a bit complicated for me

#### Vendor response

Hi Nhlayiseko, Thank you for your feedback! We’re glad you appreciated our quick customer support, data protection, and easy to use platform. We also appreciate your comments about the sign-up process and will work on making it simpler and improving our services.

Replied December 2025

---

### Intuitive and easy to use

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Education Management
- Company size: 1001-5000 employees
- Product usage: less than 1 year · monthly
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Very happy with this site! I was able to successfully create a clear diagram without too much extra noise. It was easy to read and easy to understand.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like that I am able to easily get my ideas down without having to be a master with the software. It is intuitive and easy to use!

#### Cons

I wasn’t a fan of the pre made diagram because I had to go in and delete all of the extra boxes before starting fresh.

#### Vendor response

Dear Tyler, Thank you for your review! We are happy to hear that you find Cacoo to be intuitive and easy to use, and that it helped you to put your ideas into a clear diagram. Thank you for your feedback on the pre-made diagram template as well, our team will review it.

Replied December 2025

---

### The Neurodiverse need a workaround

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Education Management
- Company size: 51-200 employees
- Product usage: less than 1 year · monthly
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

I like the ability for team collaboration, and team task management to be applied and explored in the digital space. I like the colors that are used on the site and that there are many options to choose from as far as what Wen would want to create.

#### Cons

I found some of the options for creation to be universally streamline toward Neurotypical persons. As a neurodivergent person, I would have preferred to see options that are sensory sensitive. A lot of the hard lines in graphics or suggestions for templates, lack the ease and accessibility for those with executive functioning Issues.

#### Vendor response

Dear Cece, Thank you for your review! It's great to hear that you like Cacoo team collaboration features and its UI theme colors, and that you have found a variety of options to choose from for your boards creation. Thank you for your feedback on Cacoo interface and user experience as well, our team will review it.

Replied December 2025

---

### MasterTool

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Farming
- Company size: 2-10 employees
- Product usage: less than 1 year · weekly
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

An excellent tool for mindmapping and creating presentations. The link-function is very usefull. Just something I will really recomend to my team.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Adaptable and easy to understand. Good range of options for export. Intuitive functions makes it easy to create fast setups.

#### Cons

Strugeling to center automatic when jumping between sheets. And it would be nice if the system "remember" previous/last settings for frame, shadow and such.

#### Vendor response

Dear Jonny, Thank you for your review, we love to hear our customers opinion! It's great to hear that you find Cacoo to be an excellent tool for mindmapping and creating presentations, and that its features such as public link sharing are very useful for your teamwork. Thank you for your feedback on the board's sheet settings as well, our team will review it.

Replied December 2025

---

Showing 1 - 10 of 178 Reviews

[See All Reviews](https://www.softwareadvice.com/wireframe/cacoo-profile/reviews/)

## Cacoo Popular Comparisons

[Miro vs Cacoo](https://www.softwareadvice.com/wireframe/cacoo-profile/vs/miro/)[Mindomo vs Cacoo](https://www.softwareadvice.com/wireframe/cacoo-profile/vs/mindomo/)[Visio vs Cacoo](https://www.softwareadvice.com/wireframe/cacoo-profile/vs/visio/)[Creately vs Cacoo](https://www.softwareadvice.com/wireframe/cacoo-profile/vs/creately/)[Lucidchart vs Cacoo](https://www.softwareadvice.com/wireframe/cacoo-profile/vs/lucidchart/)

[Compare All Alternatives](https://www.softwareadvice.com/wireframe/cacoo-profile/alternatives/)

## See what companies are saying about Software Advice