CrowdWorx Innovation Engine

RATING:

5.00

(16)

About CrowdWorx Innovation Engine

CrowdWorx is an idea management solution that caters to small and midsize businesses and provides tools for crowdsourced idea evaluation. It can be deployed on-premise or hosted in the cloud. CrowdWorx allows users to build a configurable website where employees can submit ideas and suggestions. key features include social forecasting, cost management suggestion collection, employee engagement tools and gamification. The campaign module helps users to create and launch a platform to collect ideas from groups of employees. Campaigns can be deployed for a specific time period. The solution also offers open innovation and crowdsourcing functionality to the users, which allows them to use market research information such as price points and volume estimations. ...
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CrowdWorx Innovation Engine Reviews

Overall Rating

5.00

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Showing 1 - 5 of 16 reviews

User Profile

Dr.-Ing. Philipp

Verified reviewer

Company size: 1,001-5,000 employees

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

February 2018

Collaborative Innovation Tool. Appealing and easy to use. Excellent reporting functions.

Pros

Work flow and effectiveness Avoid risk to good ideas not getting heared Integration of International Teams in global organization Skilled team with value adding consulting and good customer support

Cons

Nothing I need to think long to find something negative . There was no package available for small team size

Christian

Company size: 1,001-5,000 employees

Industry: Chemicals

Time used: Less than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

September 2022

very modular and comprehensive workflow enging that can do more than just ideas

Pros

very easy to admin high usabiliity for users nearly no trainings are requierd workflows can be used for nearly every usecase many interfaces (Teams, O365, SAP) crowdworx is constant developing new features

Cons

Hard to find some some extensions have not yet been integrated

Anonymous

Time used: Free Trial

Review Source: Capterra 

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

May 2018

Great Customer Experience and Enthusiasm

Pros

Crowdworx is the full solution for any company that is serious about the process of Innovation, as well as the measurable output form such a platform. It is easy to work with, has a lot of information available and covers most requirements.

Cons

The software display seems outdated on the web. With the introduction of Web 2.0 and fluid layouts and pages, the appeal of the Crowdworx platform to an uninformed, or new user, may be very difficult to motivate. The platform does not capture the audience at first glance.

Response from CrowdWorx

Your feedback is very helpful and actually instrumental in making the new version of CrowdWorx. We now have a great new user interface to be shipped with the latest version so thank you once again for your feedback and thoughts!

Replied May 2018

Ngan

Company size: 1,001-5,000 employees

Industry: Luxury Goods & Jewelry

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

May 2020

Customization and Support Quality

CrowdWorx is flexible in customizing the system to serve best for our need.

Pros

Idea scale classification and approval process flow are most critical part for Global Laurelton Diamonds networks business where enable us to obtain appropriate approval levels to execute the ideas and weightage scales to evaluate performance of each location in innovative paths for business. CrowdWorx has customerized their standard workflow as per our demand and continue to support us as it needs. Product is easy to use and integration with our existing business process is easy.

Cons

Complicated transaction from workflow to be done manually if you want similar workflow in new space. Developers of CrowdWorx should look into this to enhance efficiency in term of administrators of the system, not for users.

Jonas

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Telecommunications

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

September 2020

Crowd based prognostics & ideations at its best

We are completely greatful for the experiences we've had with CrowdWorx so far!

Pros

The whole system profits from the knowledge and huge base of experiences of CrowdWorx. The whole project set-up was very flexible and well-managed. At any time we had the possibility to talk to them. Now in our current working status everything moves forward really quick due to the good support, which is offered. Even if the sharing of tipps & tricks to reach out to more customers internally is not part of the main task of CrowdWorx sharing knowledge and being transparent are core values of them. The software itself is easy to use and we have a lot of possibilities to customize it if needed. The results we get are always good and no customer regrets that they have invested into the crowd knowledge. We are proud to work with them together and are looking forward to the upcoming years.

Cons

There are no features I don't like about this plattform!