CrowdWorx Software

Great Customer Experience and Enthusiasm

Pros

Crowdworx is the full solution for any company that is serious about the process of Innovation, as well as the measurable output form such a platform. It is easy to work with, has a lot of information available and covers most requirements.

Cons

The software display seems outdated on the web. With the introduction of Web 2.0 and fluid layouts and pages, the appeal of the Crowdworx platform to an uninformed, or new user, may be very difficult to motivate. The platform does not capture the audience at first glance.

Collaborative Innovation Tool. Appealing and easy to use. Excellent reporting functions.

Pros

Work flow and effectiveness
Avoid risk to good ideas not getting heared
Integration of International Teams in global organization
Skilled team with value adding consulting and good customer support

Cons

Nothing
I need to think long to find something negative .
There was no package available for small team size

Fast and responsive crowdsourcing with B2B customers

We engaged B2B customers using the CrowdWorx platform to discuss ideas for new products and services. The project was implemented on VERY short notice and the folks from CrowdWorx were instrumental in meeting our deadlines in this very successful project. The platform was intuitive and we could interact directly with the participants, which was very important for us.

Ultra flexible innovation management platform with top support

The system started as an internal innovation management software but over time we have added various new use cases to it. It still is used for idea management but in additional we also use a separate area of it as a crowdsourcing tool with external participants. Recently we have started to add another use case to make it an online design thinking tool. The flexibility of this platform is impressive and the folks at CrowdWorx are very helpful when it comes to discovering new ways of using their tool. The feedback we are getting from our users (we are >200,000 employees) is very good.

global idea campaigns

We have been using CrowdWorx for running global idea campaigns with both customers and employees. We found the global coverage to be very useful for running our campaigns in the U.S., Latin America and other countries. CrowdWorx has responded quickly to our requirements and we have enjoyed working with CrwodWorx.

Introduced CrowdWorx after a global tender process

I was involved introducing the CrowdWorx system to the whole Telekom organization where more than 105,000 users would use the platform. Back in 2011 we have evaluated more than 50 innovation management systems globally and have chosen CrowdWorx as we found it to be the most versatile and flexible of all platforms. Today in 2016 we are still using CrowdWorx. They keep adding new functions to the platform constantly and respond to feature requests quickly.

Global innovation platform

We are using CrowdWorx as a global ideation and crowdsourcing tool. All of our employees worldwide have access to it and we have achieved very good results thus far with the tool. What is great is the flexibility of the platform which enables us to address many kinds of challenges. Their team has deep engagement and provides a constant flow of ideas to improve to tool. They've been an outstanding partner for us!

Ideation tool which connects our offices

As a media agency with offices in Europe and South Africa Crowdworx is our online ideation tool which connects our people from all offices. After we had the vendor configure the tool in such a way that we could focus only on the things we wanted it is pretty lightweight. It covers all our innovation-related work now. What seems to be missing are some community features. They do have a basic community module and it could benefit from more dynamic social networking features, similar to what yammer and facebook has. We did consider using yammer, and JIRA, both tools we like. But for ideation they just have too few features and it's not possible to do ideation with them like with Crowdworx.

Great team, working with them since 2010

I'm working with this system on a regular basis since 2010. During this time I have worked with the Crwoworx folks on numerous projects and I can honestly say that they are the best team I have ever worked with. Their support is excellent, they always think along and go to great lengths to understand our industry and needs. So I hope to continue working with them for many more years.