CrowdWorx vs Zoho Desk

CrowdWorx has 15 reviews and a rating of 5.00 / 5 vs Zoho Desk which has 1621 reviews and a rating of 4.50 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

5.00 / 5 (15)

4.50 / 5 (1,621)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

5.0 / 5

4.5 / 5

Last Review Written

September 10, 2020

October 15, 2020

Pros/Cons

  • Pros

  • Die zahlreiche Funktionen haben uns überzeugt. Die Software wurde in sehr kurzer Zeit für unsere Bedürfnisse konfiguriert und war schnell startklar.

  • We are using CrowdWorx as an innovation platform both for internal innovation as well as Open Innovation. The platform is flexible and has a lot of features.

  • Cons

  • Eigentlich gibt es kaum negative Punkte. Man könnte sich überlegen, an einigen Stellen die Usability zu optimieren – das mag aber auch Geschmackssache sein.

  • Nothing I need to think long to find something negative . There was no package available for small team size

  • Pros

  • It's really easy to use and with a great price.

  • This software is very easy to use. The new format released looks nice and handles our support needs in a very seamless manner.

  • Cons

  • Initially, UI was confusing. Gets a little time for initial setup. Once the setup is done, it becomes easy to use.

  • With the simplicity of Zoho Desk came a lack of more advanced tools. Otherwise, no complaints.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux