The experience has been quite good, highlighting the professionalism and spirit of sharing and building the EXAGO team. Always available to improve each step, always in active listening with customers, is indeed remarkable and we could not fail to highlight this point.

It is quite complete and able to build the entire route and include all stakeholders. It enables results online, giving the management team the freedom of full access and personalized management. We call it DING and within our company it has become a reference.

We feel the need to use a more communication layer, to have a news roll on the front page and to use the initial banner in a more active way.

We used Exago to support an innovation initiative involving a very spread out population. The Exago services team led us very effectively through the design of our program and the configuration of the platform, from phases to challenges to incentives. Recruitment was a challenge because our participants work for many different organizations, but the Exago team was very creative and persistent in supporting our efforts. Management of the platform aspects of the program was very smooth, and the Exago team were very responsive to any questions or requests.

1) A community-centric front-end. The platform supports emergent discussions around insights, challenges, and strategic issues by enabling easy tag creation, community labels, and user-defined content filters. These functions support the emergence of Communities of Practice around broad interesting problems or capabilities; 2) A self-directed discovery model for ideation. "Posting and voting" are commodity functions for Innovation Management Systems; Exago's model encourages users to curate their own collections of ideas, challenge themes, or content tags, beginning to build coalitions of support around ideas. In other words, contributing new ideas to the pool is great, but discovering your interests and lending your insights and support to existing themes is better; 3) Social and gamified elements encourage more participation.

1) It's so feature-rich that navigation can be a little confusing. While it's easy to access the most common actions from almost any page, there is a lot going on that needs to be learned by new users, requiring a bit of investment in time before participants can become really productive. I am sure much of this is resolved by the changes in the latest 3.5 release; 2) Set up process was a little cumbersome (despite thoughtful guidance by Exago's services team). There were many decisions to take to customize the workflow and tune the platform for our initiative. This was clearly time well spent when we got into the campaign, but we were a little surprised by the upfront decision effort.

It's a software that truly enhance innovation throughout all the company. With this software everyone can share their ideas, discuss them with the peers, invest on other ideas. It really democratize the innovation process.

I would like to be autonomous on the customization of the look and feel of the software.

The ability to have multiple idea selection criteria is what really sets this software apart. It allows you to tailor the experience inn a way other platforms do not. It's also very intuitive and does a great job of organizing the artifacts so that they all get a fair viewing.

I think some improvements could be made in terms of the pace at which UAT changes are put into production. Also, in some instances, it would be better if someone internally was able to make changes as long as they had the right level of training.

I am quite confident being a selling and consulting partner. Although the medium-high price it has a good first impression to potential customers and allow a good conversation about how to structure a corporate innovation initiative.

The platform is easy to understand ans navigate and presents a high level of flexibility for adjusting their parameters. This is a differential in the market since the main competitors are somehow static and less flexible. Other amazing feature is the gamification tool: users can cooperate in innovative projects and compete among theirselves for real live prizes.

Despite to be very well developed for idea generation and management, the software does not include a robust feature for managing the projects that can arise from the selected ideas.

It's a practical and easy-to-use tool, and helped us to generate several insights and innovation projects in a short time, generating gains for the company.

There's no integration with Protheus, our ERP.

The engagement initiatives tied with the tracking is very innovative and geared to the audience of today

With the 'People @ Liberty' program, the Liberty Seguros had the pleasure of working together with Exago Innovation. Together we have created value for both companies.