Flow is a cloud-based task management and project management solution that helps businesses plan projects, assign tasks, prioritize to-dos and manage work.

Flow allows users to visually organize their projects with top-down project management and in-depth task tracking. Each dashboard provides assigned tasks with its related conversations and documents. Users can create dashboards for multiple departments with separate work environments. New members can be invited to specific projects or tasks and have optional restrictions to see only their work.

With Flow’s task management, users can view, manage and prioritize tasks with customizable viewing options like calendar view, Kanban boards and task lists. The focus mode allows users to temporarily stop receiving notifications.

Flow is available in subscription based pricing model with per user monthly or annually billing. Support options include support articles, video tutorials and email.



80 Reviews of Flow

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 80 reviews

December 2018

Catherine from Quantitative Systems

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

Great tool for project management and labor collaboration.

Pros

I like it because it is ideal for managing tasks or business projects, since it allows collaboration at work, it is very easy and intuitive, users can upload or download files, as well as carry out project tasks as a team or individually, so that I consider that it is highly adequate to lead a better organization when it comes to developing large-scale projects, because we can give priority to them according to the deadline they have to be delivered, in addition each client can be informed of how far his work is going and if you require changes or are satisfied with this.

Cons

It is recommended that each user make copies of your Flow account, because if there is an error in the platform, you will have a backup of the records of your activities and this is because sometimes failures occur in them.

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Functionality

5 of 5

December 2018

One of the best I've used

I was hesitant at first to start using Flow. I thought my team got it because it looked the cleanest, but would lack functionality. But honestly, it was such a great balance. After using it for a few months, I really fell in love and would like to use it at my new job.

Pros

Basically everything. I loved being a part of the beta testing and sending feedback. I loved the Chat feature within the product (even though the mobile app wasn't as great of an experience). I love the interface, ways you can filter, search (old and new tasks) organize teams, projects, and tasks. I also loved the option to view in browser or download the app.

Cons

The mobile apps. The desktop was such a great experience, I was expecting the same on mobile, but it lacked the ease of use I wanted to navigate.

November 2018

Pellegrino from EEESHOP.NET SOC. COOP.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

November 2018

I've been searching very long for an app like this

Pros

it was not easy to find it but in the end I came across this app that manages to meet my needs precisely. it is easy to assign tasks, it is easy to monitor if they have been performed, it is easy to attach files that are automatically saved in the cloud.

Cons


the design could sometimes be a bit confusing, the smartphone application is to be improved

October 2018

Lisa from The Adroit Journal

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Functionality

3 of 5

October 2018

Ebbs and Flows of Flow...

As a writer, I think Flow works better for editors/project managers than for any other involved parties. It gives a kind of overall accountability, but doesn't add anything to my own project experience.

Pros

Flow makes it easy to assign tasks, add dates, and communicate on specific tasks between colleagues.

Cons

Aesthetics. This app is not as savvy as others regarding how to visualize tasks, progress, and what else is coming in the week/month ahead. In particular, it shows only the task dates and not any kind of progress tracking.

September 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2018

Better than Trello or Asana

Overall, our company is happy with flow!

Pros

I love being able to set subtasks within my tasks, along with dates and descriptions for it. The way my tasks and projects are organized is better than any other task management software I've used.

Cons

The timeline feature can be improved a lot. From how it's filtered and to how it's viewed when you are viewing multiple people.

September 2018

Mike from Mike Slavin Digital

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

5 of 5

September 2018

The Project Management Software I've Been Looking For

Makes coordinating a team much easier. I can look at the different timelines of projects and make sure everyone is one track.

Pros

The ability to shift between different views. I love the catch-up feature.

Cons

It's a little complex one first use but the more time you spend with it the more intuitive it becomes.

August 2018

Natalie from Tortuga Illustrations & Design Studio

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

Easy to use project management software.

Pros

Flow is great for organizing teams effectively, on a smaller scale. The cost is great for what you get. It is easy to use and well organized!

Cons

The interface got a bit less user friendly with the latest update. It took me a while to get oriented again. I would recommend a single home page that displays all notifications, chats and everything in one easy to read place - like a newsfeed.

July 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

3 of 5

July 2018

Very simple featured communication and task management tool for startup

Pros

- The UI is very minimalistic and can be used to maintain the standard for the application
- The same subscription contains both the task and team chat.

Cons

- The pricing is not startup friendly. They dont have a free version in the application.
- The app onboarding process can be omproved.

July 2018

Mark from Mailshake

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Functionality

3 of 5

July 2018

A bit clunky, but does the job as a task management tool for teams

Pros

It's a capable task management system that checks all the boxes. You can tag other users to loop them in and assign tasks, you can set up subtasks underneath projects, leave comments, etc. It's also cheap for small teams.

Cons

It's particularly lacking in ease-of-use. I feel like things always take me a little longer than they should in Flow because I'm not sure where to go in the app. If I were more seasoned using it, that would be less of an issue, but it speaks to a need to improve the UX if it's not clear how to do things naturally.

I don't think it's better than Asana at anything, and Asana is free for up to 15 people.

June 2018

Michael from Colonel Duck

Company Size: 11-50 employees

Review Source


Ease-of-use

3 of 5

Functionality

3 of 5

June 2018

Helping to think bigger

It has helped cut down on the number of meetings.

Pros

The option to use kanban boards and lists when setting up projects caters for most project requirements. The ability to set deadlines for tasks, delegate and subscribe makes project management so much more straightforward.

Cons

I have found that the application on MacOS a little glitchy at times. They are always bringing updates, but sometimes that quick note you wanted to add takes longer than expected.

May 2018

Alina from Branding Studio

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

May 2018

Visually pleasant, but lack of some functions

Pros

Easy and fun to use. It uses the kan ban method, perfect for small design or marketing teams who like to use more visual softwares.

Cons

At the beginning it takes a while to get used to all the functions. It's also a bit confusing when you want to search for past tasks. It still needs to improve a lot of functions.

May 2018

Ana from Elevation Church

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

I have been using Flow for a month now, and it's great to track projects and hold teams accountable.

More seamless project management, and a better way to organize projects. Less in-person follow up, but strong accountability.

Pros

One of the things I love most is how Flow lets me break down a project to the tiniest detail, assigning due dates and other people to work on it. I think it is user friendly, aesthetically pleasing, and just a great project management tool.

Cons

It did take a little while to learn how to navigate all the different options, but once I did, it was pretty seamless to use.

May 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

2 of 5

May 2018

Helpful for productivity, but missing a main element.

Pros

When you work with a team that is not always together, this is a helpful tool to assign and keep up with projects and tasks.

Cons

At the moment, you are only able to assign a task to one person. When collaborating this makes it difficult to make sure more than one person has it on their personal task list. You currently have to subscribe any others working on the task.

May 2018

Melanie from Hulin Health

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2018

New format is difficukt

Pros

The product itself is a great tool. I especially like that you can send messages or add someone to your task so they can follow the progress

Cons

The current new format is very confusing. The old format was more intuitive. I find that I have to dig around to find what I need.

May 2018

Mi from QFF

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

3 of 5

May 2018

Disappointed about ownership of information

None, as I decided not to chose it as my project management software anyway. I selected ASANA instead, that I liked more and has the same price.

Pros

They got back to me very promptly when asking information on line and over email. And I appreciate their honesty in explaining how it works.

Cons

That they could not delete my personal details and account. They could only deactivate it. I find it absurd that the person cannot request to have their information deleted. This may also be the case with other softwares, in which case, that is also unacceptable to me.

May 2018

Daniel from madison/miles media

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

4 of 5

Functionality

4 of 5

May 2018

Among the best project management tools I've used

Pros

After using several other project management tools, such as Teamwork and Trello, I can say I'm a fan of Flow. It hardly requires any training (I jumped right in), has a beautiful interface and has plenty of features. My favorite is the "catch-up" feature, which helps me stay on top of my tasks.

Cons

Difficult to find tasks that you hand off to others. Yes, there is a "delegate" feature where you can see tasks you delegated, but not tasks you simply reassigned. Also the notifications for "catch-up" can get overwhelming at times.

May 2018

James from Close Global

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Put simply, it works. We are a company of remote staff, meeting only once per week. Flow is crucial.

Allows our remote-working business to collaborate extremely well indeed.

Pros

It is not a chore to add new projects, or update them. Many similar services make admin a pain, whereas Flow keeps it at a minimum.

Cons

We chose Flow for several reasons, with one being the gantt chart that similar software doesn't have. However, Flow would be so much more useful to us if gantt charts could be printed/exported.

Hopefully this gets changed in future releases.

April 2018

Kaycie from Elevation Church

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

We use it as a communication tool within our organization.

Pros

The ability to communicate with our entire staff on Flow is extremely helpful. To assign tasks to multiple people is very beneficial. Being able to create private tasks is great for being able to stay on track through the day and week.

Cons

It is a little difficult getting set up in the software. It definitely requires some training to be able to fully function in the program.

April 2018

Sarah from Elevation Church

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2018

Flow has been easy to integrate our team into and has equipped us to accomplish our goals.

Pros

Flow is simple while still having a large number of features that help keep our team organized. We love being able to manage different teams and projects, both as a group and individually. It provides accountability and an insightful window into everyone's workload.

Cons

Have had some issues with repeating tasks needing to be "reassigned" each week. It's not a huge issue, as you can easily tasks that are "unassigned" and quickly attribute them to an individual.

April 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

April 2018

Flow is really fantastic piece of project management software, it has changed the way we do things.

Optimising the project management process.

Pros

The interface is very intuitive once you get the hang of it and it really allows you to get a hollistic view of the whole project lifecycle.

Cons

There can be a bit of a learning curve on getting to know the software. Perhaps better learning materials could help mitigate this.