All Idea Drop Reviews
1-25 of 28 Reviews
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Bob
Verified reviewer
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2017
A great platform with all of the basic functionality that a new ideation strategy needs.
Excellent engagement with employees, participation by team members and superb quality of discussions and ideas created as a result of implementation.
PROSGreat customer support and communication from the IdeaDrop team. Software is simple and easy to use.
CONSSome of the filtering tools are a bit clumsy, but the team there is working diligently to upgrade them and I forsee some great changes in that department in the near future (bumping up my easy of use and functionality ratings in doing so!)
Simon
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2016
Idea Drop has transformed the way we collect and action ideas across our business
We quickly saw the benefits of Idea Drop as teams throughout the business began collaborating, communicating and sharing ideas in ways we hadn't seen before with our existing tech stack. Idea Drop's fresh interface and intuitive social features made it quick to onboard our teams and we now rely on it to capture, enrich and action new ideas across the business on an ongoing basis.
PROSFast to onboard team members; very low training costs; highly intuitive design and user experience. The mobile apps are a big plus for us too as a number of our team members are rarely at their desk. Particularly like the status tool, which enables us to align our workflow with ideas and keep everyone in tune with what we're doing with the ideas they share. Cloaking is popular too enabling staff to hide their identities when sharing ideas.
CONSWould love to see wider integrations with other elements of our tech stack such as Slack and Office 365.
Roxanne
Entertainment, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2019
Microgaming
Positive experience and the staff are really helpful even after post launch. Turnaround on issues is resolved in good time
PROSEasy to use and fit for purpose. Optimized for mobile. The score system is great
CONSThere are a few restrictions on reports, manually having to request monthly innovation score reports. Branding is restricted. Doesn't allow you to upload videos. You don't get notified every time a new idea comes through unless you follow that person, difficult with on a huge scale.
Vendor Response
Dear Roxanne, Thank you so much for taking the time to submit a review. We are very glad to hear you enjoy using Idea Drop and that you find it well optimised for purpose which is to effectively drive innovation in Microgaming. Just wanted to clarify that even though we don't support native videos yet, it is possible to add Youtube and Vimeo videos to enrich your ideas and challenges. Thank you once again for your feedback. We are constantly improving our platform as well as adding new features. An improved reporting possibilities and notification system is already in our roadmap and will be available for you to use very soon. Best wishes, Idea Drop team
Replied July 2019
Darren
Automotive, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
A great tool for ideas capture and for driving innovation
Expert network connection and input to technical issues
PROSBeing able to connect to people I don't know Ability to create challenges to get inputs and ideas submitted to specific problems Ability to see other challenges and contribute ideas to them Interaction with global network over different time zones Removes organisational hierarchy barriers
CONSCould be more intuitive in user interface - minor point Software is web based so is not loaded as part of daily pc start-up - needs positive action to engage
Melissa
Hospital & Health Care, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Idea Drop- great system for innovation, collaboration and fun!
Fantastic experience. Idea Drop is vested in our success!
PROSIdea Drop is very intuitive and easy to use. The features and functionality are robust and allow one to post ideas, challenges, share results and access the best ideas via dashboards and reports. There is a lot of collaboration and application for Idea Drop in our healthcare organization. The Idea Drop team is phenomenal and has helped us every step of the way. Idea Drop provides great planning and training tools/resources and is customizable.
CONSWe love Idea Drop and the Idea Drop team. We would like if Idea Drop had more robust capabilities to link multiple departments and employees together (for posting challenges/ideas). Other than this, everything is great!
Anonymous
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2017
Great team and product. Worked hard to engage with us and win our trust.
Ability to gather ideas and opinions from a wide range of our user communities. Being able to 'cloak' ideas means that some of our more reluctant users can contribute without feeling too exposed.
PROSThe solution is intuitive, well presented and can be picked up easily by users. We are currently in the pilot phase and found that all of our team could very quickly familiarise themselves with IdeaDrop. They were able to contribute ideas and discussion points very quickly.
CONSCost of additional Consulting services could be more competitive. We would be keen to engage if the price was lower.
Colleen
Leisure, Travel & Tourism, 5,001-10,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
As I see it
As I mentioned above - I really am happy to see something finally come in to play to use as a platform for ideas!
PROSThat a platform like this is available. One central place - on line - no paper work needed. Many eyes can view this and can possibly be implemented a lot quicker than the paper trail or sending to a general box. Can watch the progress.
CONSIt's a bit busy and at the beginning a bit hard to navigate. The help is great but a more in depth tutorial would be very helpful. With more practice it will get easier to work with the program.
Muhammad
Financial Services, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Encorage Innovation & Collabaration
Overall, it's a great platform for any organisation to improve the process and achieve their transformation objectives. It also encourages staff communication & motivation.
PROSEasy to use Visible to everyone Staff motivation Encourage innovation/process improvement
CONSTagging system is not explained Inbox would be more useful to keep track of ideas as old ideas go down bottom the list.
Anonymous
201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2018
My experience has been good with Idea Drop
It is easy to use as an end user and is similar to twitter. You can post ideas in short words and you don't have to fill a lot of info to submit idea, which is a plus for the user as it will not turn them away from dropping new ideas to the portal.
CONSLimited reporting features but this being a niche company, I'm sure they will add more reporting capabilities.
John
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2021
Mechanism
Amazed
PROSDesign and customer service representative
CONSTakes far to long to get things accompanied
Joern
Wholesale
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2017
Ideadrop is based on a motivated team which considers agile values and provides innovation spirit.
- Modern and intuitive user interface and user experience. - Social features facilitate communication around ideas. - Transparency for everyone in the organisation. - Accompanying ideas from origination until its implementation.
CONSCurrently it is the performance. Due to the amount of ideas we experience long page loads within the main functionalities. Also there is some space for user interface optimisation.
Chad
11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2017
Idea Drop gives us platform that enables me to capture the best and brightest ideas from just about every person from everywhere. The software us take out complicated spreadsheets, outdated intranets tools, and time-intensive surveys and feedback from t
On top of that, Idea Drop is capable of gathering and capturing ideas from anyone from anywhere in the world. This makes it a perfect ideation and innovation management platform for our team and office. With Idea Drop, everyone in our organization can submit ideas anonymously via a cloaking functionality.
PROSIdea Drop is intuitive, removes hierarchical barriers, and makes it faster to get help and support across the business. Idea Drop allows gathering insight and ideas from across teams, departments and offices globally. It brings our entire business into a central innovation flow, engaging everyone from front-line staff to C-Level execs.
Stephen
Oil & Energy, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
A great tool for encouraging collaborative innovation
Lots of new ideas but more importantly , excellent collaboration between employees
PROSEasy to use and encourages interaction on ideas that are raised within the company. It automatically does the job of reviewing and filtering out the best (and most relevant) ideas It doubles up as a communication tool
CONSCan sometimes appear to want to do too much i.e. be all things at once. Its key benefit is creating a platform to share and filter ideas - need to be careful it doesn't become a platform for trying to run an entire business
Harry
Non-Profit Organization Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
Intuitive and easy to use software that gives people the confidence to put their ideas forward
It really is straightforward and even the Luddites on your team will be able to use it from the outset without a lengthy on-boarding process. Our members don't want to receive hundreds of emails so by putting forward challenges and ideas on Idea Drop they're able to access all the information they need without clogging up their inboxes. They can then come back to us with feedback and new ideas which allows for a more collaborative process.
Roland
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Great software. Designed thoughfully with the user in mind.
Idea drop has a really nicely designed and intuitive interface with several novel features and functionality.
CONSThe main challenge is around the ability to brand or customise the platform for our clients requirements.
Trina
Verified reviewer
Government Administration, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Effective journey of ideas in the organization
The success in implement innovation for any organization is the effective communication and discussion of ideas at all levels. I consider this tool one of the best in market for that purpose.
CONSI do not find deficiencies in the software, it has everything necessary to implement innovation in any company.
Zoe
Accounting, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2019
Idea Drop
Excellent. Idea drop are easy to do business with, are responsive and collaborative.
PROSThe software is so easy to use, it is intuitive which drives early adoption and engagement.
CONSIt is important to get the taxonomy right from the start to ensure that you benefit from the reporting tools.
Feli
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2018
Great tool to manage/collect the idears of your employees
Easy to use not too complicated and stuffed with features UX similar to most social tools, therefore the handling is quite familiar even tough you never used the tool before
CONS- App slightly buggy - More Text editing features would be good (Bold, Tabs, etc.) - More functions would be great
Rob
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2017
This is fantastic for engagement with big teams
ease of use, the algorithms, videos; the support and flexibility and enthusiasm of the team. It is a great package that is easy and fun to use that anyone can access
CONSsometimes it is not clear when you have posted - so you can end up doing it multiple times. It can take a while to navigate around
Dil
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
The easiest way to curate, and explore, the best ideas, for any business!
How it simplifies a common problem for any business - managing your ideas! Through Idea Drop, we can share and curate ideas across our entire team, developing them and enhancing them, all in one platform. Sticky notes and countless email threads are long gone!
Ashley
Verified reviewer
Entertainment, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Idea Drop for Internal Corporate Initiative
The platform is easy to use and the dashboard is clear and well organized.
CONSSome functionality that is useful to a big corporation is not yet implemented (i.e. syncing DLs with Outlook)
Ainhoa
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
It's a fun and easy to use.
Great way for anyone in the company to share thoughts, new ideas and to propose initiatives. Awesome!
CONSIt would be good if it could be integrated in one of the software we already use, instead of being a separate app.
Anonymous
Used free trial
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
I reached out to Idea Drop for a Customer Demo and they really went all out!
Idea Drop was really easy to use. One of the key benefits is also that it is so easy to configure, and is very well presented.
CONSThe price, when converted with a South African exchange rate is not ideal. That being said, the comparison between Idea Drop and other Innovation Platform Providers and their pricing is very similar.
Emily
Retail, 1,001-5,000 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2019
Easy to use
I like that the company has opened up Idea Drop to all of the employees. There are some ideas shared that have been implemented, and others that are just simply complaints without a solution. The users should understand that there needs to be an ideal solution to their complaints.
PROSThis software is pretty easy to use. I like that you can answer anonymously, or with your name associated.
CONSI can't really say anything I like least.
Benoit
Verified reviewer
Financial Services, 10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
3
Reviewed June 2019
Good way to start generating ideas
Collaborative, actual, simple to use for users
CONSReporting not great Missing an idea management functionality to be able to follow ideas through