The business relationship with Wazoku is one of the best experiences I have had in my entire professional career. The people and the management team are very committed. It’s Onboarding team ensures a smooth introduction. The support of the ongoing process by the Customer Success team helps in every situation. Their task is to support users in achieving their objectives. We have always received useful and easy-to-implement information, tailored to the respective inquiry. What distinguishes Wazoku is the unrestrained will to bring success to the customer and get the most out of using the platform.

Idea Spotlight is well thought out from start to finish. The software offers me a multitude of different possibilities and provides all options to map our innovation management processes individually and strategically. In this way, we can design the development process, the evaluation and the implementation of ideas according to the respective task or goal. The possibilities to follow the actions on the platform via the built-in analysis tools are excellent. This gives us a clear picture of our innovation plans and the achievement of our goals.

What I would have wished for in the past was a mobile way to use it. This could significantly improve the application´s possibilities and efficiency. As I've heard, an app for mobile devices is about to be introduced. This will significantly increase the benefits even more.

It has been great to work with Wazoku team during the last 4 years.The team has been responsive and the platform is already entrenched in the culture of the company.

- Easy idea management workflow, UX is good. - Flexibility on design as per client needs. - Knowledge Cloud Tags - Easy creation of data bases - Cockpit, dashboard and quick analytics are possible. - Single sign on, access management and technical support

- Lack of AI functionalities and some missing valuable analytics functionalities - Static design, lack of dynamism - Form design is too poor.

The product has capabilities beyond our current scope which would appeal to organisations with more universal online access. The product was lumpier at the start than it is now and the people at Wazoku actively respond to customer input and requirements. Idea Spotlight is no panacea but has opened up a channel for us that enables effective capture of the creative input from employees, tracking of progress, allocating ownership, maintaining the loop, and drawing projects and those involved with them to their conclusion.

We aim for in excess of 10% of our suggestions to reach fruition and, in the Royal Navy, using this software we have reached a success rate of 15%. Most of the changes have been changes which impact upon operational performance or a saving of the manpower resource and we believe this is where our attention ought to be focussed. We also have very simple suggestions which have wide ranging benefits - just this week we developed a device for opening doors safely during the current pandemic - we also 3D printed the devices for distribution to our people.

The platform is intuitive so that even the most junior sailor can submit an idea which will then receive high visibility within Navy Headquarters.

There is nothing not to like. The software has been developed so that it can be fine tuned to the needs of the customers and the customer support team are both able and willing to configure the platform into the desired profile.

Wazoku have built a platform which allows for our organisation to capture ideas in a transparent manner, helping generate momentum and support from across the firm for the implementation of innovative solutions. The ability to run challenges helps generate a buzz, and we are always ably supported by the customer success team who never fail to go the extra mile to support the use of the product. This is truly what makes the product stand out from others in the market - the absolute dedication of the Wazoku team in listening to their customers and developing their roadmap following real consultation.

There is a huge amount data captured by the software but currently it is not always surfaced in an intuitive manner - I know the team have a huge focus on data analytics and are constantly improving visualisations and data outputs. The home page could also be more flexible to allow for customisation (which again is being looked at).