--- title: "Productboard Software Reviews, Demo & Pricing - 2026" description: "Review of Productboard Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/idea-management/productboard-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Product Roadmap Software](https://www.softwareadvice.com/product-roadmap/) / Productboard Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/idea-management/productboard-profile/reviews/)[Alternatives](https://www.softwareadvice.com/idea-management/productboard-profile/alternatives/) # Productboard Review From $25-$75/month Free version Free trial 4 plans Wondering if Productboard is right for your organization? Our Product Roadmap Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Productboard 4.7 [(154)](https://www.softwareadvice.com/idea-management/productboard-profile/reviews/) Pricing Starting at $25.00 per user per month ### About Productboard Productboard is the customer-driven product management system that empowers teams to get the right products to market, faster. It provides a complete solution for product teams to understand user needs, prioritize what to build next, align everyone on the roadmap, and engage with their customers. Productboard is easy to use, enables company-wide collaboration, and integrates into existing workflows. Over 6,000 organizations around the world use Productboard to build excellent products. Key features of Productboard include idea collaboration, resource management, prioritization, road mapping, feedback collection, milestone tracking, monitoring of requirements and workflows. It also allows businesses to engage with the customer community and generate anonymous feedback from colleagues. Moreover, it provides white-label solutions to set up product portals, which help share, review and launch ideas among colleagues and customers. Productboard allows integration with development, notification tracking, email, project planning and other third-party software. The product is available on monthly subscription and support is extended via online chat, email and phone. Wondering if Productboard is right for your organization? Our Product Roadmap Software selection experts can help you in 15 minutes or less. ## Productboard User Interface ## Popular Productboard Alternatives Main Product Productboard 4.7 [(154)](https://www.softwareadvice.com/idea-management/productboard-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.28Value for money - 4.65Customer support - 4.31Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Confluence](https://www.softwareadvice.com/project-management/confluence-profile/) 4.5 [(3715)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.28Value for money - 4.28Customer support - 4.37Functionality Pricing Starting at $5.42 per month Get Price Alternative Product [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) 4.4 [(15468)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.28Value for money - 4.20Customer support - 4.44Functionality Pricing Starting at $7.91 per month Get Price Alternative Product [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) 4.4 [(3038)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/) Ratings Breakdown - 4.18Ease of use - 4.20Value for money - 4.33Customer support - 4.31Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Notion](https://www.softwareadvice.com/project-management/notion-profile/) 4.7 [(2808)](https://www.softwareadvice.com/project-management/notion-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.57Value for money - 4.39Customer support - 4.62Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [Trello](https://www.softwareadvice.com/project-management/trello-profile/) 4.5 [(23599)](https://www.softwareadvice.com/project-management/trello-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.55Value for money - 4.31Customer support - 4.32Functionality Pricing Starting at $5.00 per month Get Price ## Productboard Pricing and Plans Starting price: $25.00 per month Free Trial Free Version Essentials $25.00 per user, per month Plan includes: - Backlog Import - Custom Swimlanes - Features and Roadmaps - Free Contributors & Viewers for Sharing Your Roadmap and Backlog - Github - Google Apps SSO - Jira & Azure Devops Integration With 2-Way Sync - Pivotal Tracker Integrations - Trello - Unlimited Products Pro $75.00 per user, per month Plan includes: - API Access - Backlog Import - Chrome Extension - Customer Feedback Portal - Custom Fields and Multiple Prioritization Scores - Custom Swimlanes - Features and Roadmaps - Free Contributors & Viewers for Sharing Your Roadmap and Backlog - Github - Google Apps SSO Read More Enterprise Pricing available upon request Plan includes: - Additional Security and Privacy: Audit Logs - API Access" - Backlog Import - Bespoke Onboarding and Enablement - Chrome Extension - Customer Feedback Portal - Customer Segmentation - Custom Fields and Multiple Prioritization Scores - Custom Swimlanes - Dedicated Customer Success Manager Read More Productboard Pulse Pricing available upon request Plan includes: - Uncover trended key insights across all customer feedback - Create voice of customer reports in minutes using AI - Get answers conversationally, in the flow of your analysis - Easily connect findings to your product source-of-truth Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Productboard Features - Popular features found in Product Roadmap Guest Access Idea Management Milestone Tracking Project Planning Task Management Task Scheduling Timeline Management Visualization Workflow Management - More features of Productboard Access Controls/Permissions Activity Dashboard Activity/News Feed Activity Planning Activity Tracking Agile Methodologies Alerts/Notifications API Assignment Management Audit Management Audit Trail Backlog Management Bar Chart Brainstorming Bug Tracking Business Plan Templates Capacity Management Charting Client Portal Collaboration Tools Color Codes/Icons Commenting/Notes Communication Management Content Management Crowdsourcing Customer Segmentation Customizable Branding Customizable Fields Customizable Reports Customizable Templates Dashboard Data Import/Export Data Integration Dependency Tracking Discussions/Forums Document Management Drag & Drop Feedback Management File Sharing For IT Project Management For Small Businesses Gantt/Timeline View Goal Setting/Tracking Idea Ranking Ideation Innovation Management Issue Management Issue Tracking Kanban Board Key Performance Indicators KPI Monitoring Marketing Calendar @mentions Mind Maps Monitoring Multi-board Multi-Channel Data Collection Multiple Projects Negative Feedback Management Notes Management Percent-Complete Tracking Planning Tools Polls/Voting Portfolio Management Prioritization Product Data Management Productivity Tools Product Lifecycle Management Product Roadmapping Progress Reports Progress Tracking Project Management Project Planning/Scheduling Project Scheduling Project Tracking Real-Time Data Real-Time Notifications Real-Time Updates Recurring Tasks Release Planning Remote Access/Control Remote Support Reporting/Analytics Reporting/Project Tracking Reporting & Statistics Request Management Requirements Management Resource Management Roadmapping Role-Based Permissions Rules-Based Workflow Search/Filter Secure Data Storage Single Sign On Spreadsheet View Sprint Planning SSL Security Status Tracking Strategic Planning Sub-Task Management Supports Scrum Surveys & Feedback Tagging Task Board View Task Editing Task Planning Task Progress Tracking Task Tagging Team Management Templates Third-Party Integrations Time & Expense Tracking Time Tracking To-Do List Trend Analysis Trend/Problem Indicators User Management Version Control Visual Analytics Visual Workflow Management Web-based Deployment ## Productboard Integrations Jira Integration rated 4.0 from 10 reviews Pivotal Tracker Integration rated undefined from -1 review Intercom Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Zendesk Suite Integration rated undefined from -1 review Microsoft Azure Integration rated undefined from -1 review See all 16 integrations ## Productboard User Reviews ## Productboard customer ratings - Overall rating: 4.7/5 - Total reviews: 154 ### Rating distribution - 5 stars: 109 reviews (71%) - 4 stars: 40 reviews (26%) - 3 stars: 3 reviews (2%) - 2 stars: 1 reviews (1%) - 1 star: 1 reviews (1%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.3/5 - Customer support: 4.7/5 - Functionality: 4.3/5 --- ### Solid tool for roadmapping, but takes time to get used to - Overall rating: 5/5 - Reviewer: Ravi M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Productboard has helped bring more structure to how we plan and prioritize our roadmap. It's not perfect and there's a bit of a setup period, but once the team gets used to it, it becomes a helpful part of the workflow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Productboard makes it easy to turn scattered customer feedback into clear priorities. The roadmap views are clean and easy to share with stakeholders, and the way it links feedback to features helps us justify decisions instead of just going with gut feeling. Integrations with tools like Slack and Jira also save a lot of manual work. #### Cons The learning curve is steeper than expected, especially for new team members trying to understand how objectives, features, and releases connect. Some of the customization options are limited, and a few actions that feel like they should be simple end up taking more clicks than necessary. Pricing can also add up once you need more advanced features. --- ### So close to being a great product - Overall rating: 4/5 - Reviewer: Jo H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I was the person that championed the implementation of productboard and I still really like it. But the lack of concerns for less "important" integrations and automation is making my life more miserable. I would love to continue using productboard but I am not sure if we can #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros 1. Feedback management: we have found productboard's integration with intercom to be wonderful. They really nailed it with 95% of the features in Notes, especially for individual feedback. 2. love the diasctintion between maker and (free) viewers. This allowed us to roll out the tool to the entire company without incurring excessive costs. 3. We really like the portal feature but we are not using it yet. #### Cons 1. Feature hierarchy is a difficult concept to grasp for new comers and gets messy. What I hate about the feature hiearachy is that there's not flexibility once you have listed something as a "product". You can't change it to a feature of a subfeature. This rendered us with a ginormous "product" with all features listed under one thing. integrations: 2. integration with any development platform that's not jira is completely useless. We use shortcut and we understand it's a small player and it's also fault on their part but the integration is utterly meaningless with the current state. We 3. Integration with zapier is also close to being useless given that the only trigger is "new note" or "new feature", and anything that's imported from an integration to be a new note is not editable. Why??? We would love to automate our workflow and centralize all research findings in productboard but these pain points are impossible to overcome. We are thinking about switching to something else just because of this. Honestly, if they just give us the option of another trigger event on zapier like change of status, we would already be so happy. 4. The research insights are only very qualitative focus and possibility for automation is low. It's funny that productboard owns satismeter but the satismeter integration is also not great. We ended up setting up our own satismeter integration through zapier. But, there's also no way for us to easily sort through low/high ratings or filter. #### Reasons for choosing Productboard Feedback management, viewer option, and general usability is a bit better --- ### Terrible Search, Terrible UI, Unstructured Data - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Migrated from Canny to Productboard. Canny is far and above an easier to use, more pleasant, effective solution for feedback management #### Ratings breakdown - Ease of use: 1/5 - Functionality: 1/5 #### Pros - Logging in with SSO integration was easy.- You can use it to capture product feedback, even though there are much better tools out there.- Integrates with Zendesk #### Cons Where to begin???- 3 different search boxes, no unified search.There's one search for views, one search for notes, and another for topics that notes are about.This makes it slow, and difficult to know what search to use at what time.- Data is unstructuredAs far as I can tell, notes don't seem to have ability to have custom fields. Leads to ton of unstructured and poorly searchable data.- The user interfaceThere's no hierarchy to data. The UI/views are overwhelming, and feel disorganized. It's like the worst email inbox or notes app imaginable for complex feedback + data.- Votes on product feedback populate as distinct notes Makes the already bad search even harder to use --- ### Fills a major hole in most product development toolbelts - Overall rating: 5/5 - Reviewer: Jeff B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Most product and project management tools focus on 3 views: roadmap of what's ahead, kanban view of what's currently in motion, and backlog of all the things you could possibly do. What's majorly lacking in almost all of these tools is the toolset to effectively prioritize the items that go into each of those views. What you're left with is a giant list of things to do and a lot of supplemental tools (xls files, gannt tools, etc.) to try and do prioritization work. The whole point of product development is to figure out what the highest value things could be getting worked on and when/why, and thus, by focusing on "here's what is being worked on" over "here's what we should be working on and why", many other tools largely miss the mark. ProductBoard's tools are custom built to solve the prioritization problem - you can choose company objectives, track customer segments & customers, score features by value/effort, and then slice & dice these things all sorts of different ways in order to best determine the right work to focus on when. At its core, it feels like software that was designed by and for product managers, which is refreshing when compared to other tools in the space that feel like they were designed for the abstract goal of "getting things done". #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros * At it's core, it's just a well designed & enjoyable piece of software to use every day. * Its prioritization toolset allows you to effectively sort/filter/schedule features along all sorts of different dimensions in a way that no other tool I've seen allows for. * Its "insights" inbox allows you to way more effectively manage the influx of requests/feedback than other tools. #### Cons * Though the tool is easy to use, getting started can be tricky because of needing to figure out how best to map your product to the very flexible data model that ProductBoard allows for. * I wish it had more integrations and/or a public api for syncing engineering tasks - it connects to the big ones (Jira/Pivotal/Trello) really nicely, but many folks use other tools. #### Reasons for choosing Productboard There are a slew of tools in the project & product planning space that are fine project management tools (here are lists of tasks by status) but clearly miss the mark when it comes to product management (here are tools to help you plan and prioritize). #### Reasons for switching to Productboard Aha actually does try and solve a similar problem to ProductBoard (i.e. more focus on planning than on execution), but in my experience, it's both harder / less enjoyable to use and less flexible when it comes to the things that matter to PMs. --- ### Great for iterating on customer feedback - Overall rating: 4/5 - Reviewer: Alex K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Productboard is a great tool for software companies looking to build a process around their customer feedback. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Productboard's insights are a great way to process customer feedback and group that feedback into actionable features for our engineering team. The user impact score helps us prioritize this feedback based on needs, and when a feature is complete we can circle back to the insights and see everyone who requested the feature. #### Cons Sometimes the customization options can be overwhelming. It would be nice to have a templates feature that lets you reuse certain processes & functionality between views. I sometimes think I'm doing something the 'wrong' way because there are so many ways to accomplish it. #### Reasons for choosing Productboard Productboard had the best approach to high-level feature planning, and it has a clear process for managing customer feedback. The Azure Devops integration is a nice bonus. --- ### Alas! We found our product management solution - Overall rating: 5/5 - Reviewer: Joshua P. - Verified reviewer: Yes - Industry: Events Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Over the past two years, we've tried about every product management solution under the sun. While many have been good, we hadn't found the best solution for *us* (a small team, 3 product people, 5 engineers). This is the first solution that's been adopted by the entire team, a big part due to the easy shared inbox for customer insights. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros In order of benefit, here's what I like most so far about Productboard: (1) Aggregating product insights / customer requirements across all of our inboxes + Slack into one place (2) Ability to build a quarterly roadmap w/ existing tickets in Jira + w/ ability to write new features back to Jira as tickets (3) Ability to outline all of the components of our platform w/ features under each component - something we've never had before. #### Cons Some small nit-picks around interactions (eg. bulk selecting rows), but so far customer support has responded instantly to guide me in right direction. #### Reasons for choosing Productboard See above. All were good, but productboard wound up fitting our specific needs the best. The quick support during our trial period helped seal the deal. #### Reasons for switching to Productboard After trying many other solutions we resorted back to spreadsheets. Ultimately, it becomes managed chaos in spreadsheets, so we knew we needed something to fit our growing team. We went back to demoing solutions and productboard fit our needs best. --- ### Simplest way for sophisticated insight consolidation, prioritization, and roadmap management - Overall rating: 5/5 - Reviewer: Eric P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We had an alignment and communication problem that we had to solve. Plain and simply, productboard gives us a clear way to communicate and collaborate on our product roadmap. And gives our team insight into how we think about and prioritize initiatives. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Consolidating insights from myself, our customers, and our team. I also really like the different views I can create and ways I can prioritize things by release and various scores. The public feedback forum is also really, really nice. Then the beautiful roadmap view is just icing on the cake. #### Cons Doesn't integrate to Clubhouse, which we are moving to from JIRA. We also didn't use the JIRA integration because we were on New JIRA. Which is why we are now on Clubhouse, which I'll save for another review. Also, I feel there are a couple of elements missing when looking at reporting and ongoing maintenance of tickets... but that's hard, and is probably something they're thinking about. #### Reasons for choosing Productboard Aha! was simply just too much software for what we needed. productboard gave us exactly what we needed at our stage, and was more intuitive to pick up and get going. #### Reasons for switching to Productboard Well, JIRA isn't really a great tool for roadmap planning and prioritization. So the reality is that we _needed_ to do more strategic product planning, and JIRA didn't cut it. --- ### Saved us from accumulating insights and doing nothing with them - Overall rating: 5/5 - Reviewer: Ewan F. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has helped us move on from the disparate storage of customer insights which we were accumulating but not putting to use. It's now the primarily a tool we use to inform our roadm map and has very strong features to help you align with overall strategy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We can channel Slack messages, support tickets and input from across all our teams to one central location. #### Cons The reporting is very customisable and you can reach in and grab data quite easily, the only limitation we found is between customer insights and their assigned customer segment, for example, an option to present the priority of feature requests over an entire customer segment isn't readily available. #### Reasons for choosing Productboard Our primary goal wasn't to make a Road Map out of a collection of customer insights but commit to maintaining the insights we receive and calling upon the data we can gather when planning development. Productboard did seem to be the slickest for managing insights, processing details and linking to other platforms e.g. Trello, JIRA and Slack --- ### Product roadmap visualized - Overall rating: 4/5 - Reviewer: Thomas B. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered Very positive and a great way to share with key stakeholders our brainstorming and product roadmap. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros Integration with other tools has been a great benefit. However, the collaboration, prioritisation and visualization of the product roadmap is the best and most used features. #### Cons For smaller teams / startups it could be seen as relatively expensive. #### Reasons for switching to Productboard Testing new tools and the bundle of features. --- ### Life saver for product managers everywhere - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Product board is an easily-navigable single source of truth for all product ideas along with a single source for all product feedback. Saves so much time and hassle for product managers whilst bringing together all stakeholders from around the business. #### Cons Can't really think of anything to be honest. #### Reasons for choosing Productboard ProductBoard is flexible so I didn't feel locked into a specific workflow. I could make ProductBoard work for me. --- Showing 1 - 10 of 154 Reviews [See All Reviews](https://www.softwareadvice.com/idea-management/productboard-profile/reviews/) ## Productboard Popular Comparisons [Confluence vs Productboard](https://www.softwareadvice.com/project-management/confluence-profile/vs/productboard/)[Jira vs Productboard](https://www.softwareadvice.com/project-management/atlassian-jira-profile/vs/productboard/)[Wrike vs Productboard](https://www.softwareadvice.com/idea-management/productboard-profile/vs/wrike/)[Notion vs Productboard](https://www.softwareadvice.com/project-management/notion-profile/vs/productboard/)[Trello vs Productboard](https://www.softwareadvice.com/idea-management/productboard-profile/vs/trello/)[Aha! vs Productboard](https://www.softwareadvice.com/help-desk/aha-profile/vs/productboard/)[Miro vs Productboard](https://www.softwareadvice.com/project-management/miro-profile/vs/productboard/)[Asana vs Productboard](https://www.softwareadvice.com/project-management/asana-profile/vs/productboard/)[Canny vs Productboard](https://www.softwareadvice.com/manufacturing/canny-profile/vs/productboard/)[airfocus vs Productboard](https://www.softwareadvice.com/product-roadmap/airfocus-profile/vs/productboard/)[ClickUp vs Productboard](https://www.softwareadvice.com/project-management/clickup-profile/vs/productboard/)[Airtable vs Productboard](https://www.softwareadvice.com/project-management/airtable-profile/vs/productboard/)[monday.com AI Work Platform vs Productboard](https://www.softwareadvice.com/marketing/monday-com-profile/vs/productboard/) [Compare All Alternatives](https://www.softwareadvice.com/idea-management/productboard-profile/alternatives/) ## Other Top Recommended Product Roadmap Software [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) **4.4** (3038) Recently recommended **76** times [Planisware Enterprise](https://www.softwareadvice.com/project-management/planisware-profile/) **4.1** (5) Recently recommended **10** times [Trello](https://www.softwareadvice.com/project-management/trello-profile/) **4.5** (23599) Recently recommended **0** times [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) **4.4** (15468) Recently recommended **0** times Stuck Between Options? 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