--- title: "Productboard Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Productboard. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Productboard is a good fit for you!" source_url: "https://www.softwareadvice.com/idea-management/productboard-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Product Roadmap Software](https://www.softwareadvice.com/product-roadmap/) / [Productboard](https://www.softwareadvice.com/idea-management/productboard-profile/) / Productboard Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/idea-management/productboard-profile/) Reviews [Alternatives](https://www.softwareadvice.com/idea-management/productboard-profile/alternatives/) # Productboard User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 154 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.7/5 - Value for money: 4.3/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 109 reviews (71%) - 4 stars: 40 reviews (26%) - 3 stars: 3 reviews (2%) - 2 stars: 1 reviews (1%) - 1 star: 1 reviews (1%) ### Most mentioned pros - I see the sharing speed of products as an effective application in terms of reaching the market and a very efficient application in terms of reaching people in real need more quickly. - It makes prioritization much more aware when we're planning roadmaps. - Love the roadmapping and the ability to assign releases, and status's and organize your product as you like, extremely flexible and useful tool ### Most mentioned cons - The learning curve is steeper than expected, especially for new team members trying to understand how objectives, features, and releases connect. - The way it sometimes integrates with other tools and updates the formatting of text, and the inability to correctly format words when pasting from a microsoft word document into the Productboard - jira integration is not visible from jira (when I browse jira project I don't know that certain task was linked with productboard) ## Productboard customer reviews Showing reviews 1-25 of 154 (page 1). ### Solid tool for roadmapping, but takes time to get used to - Overall rating: 5/5 - Reviewer: Ravi M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Productboard has helped bring more structure to how we plan and prioritize our roadmap. It's not perfect and there's a bit of a setup period, but once the team gets used to it, it becomes a helpful part of the workflow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Productboard makes it easy to turn scattered customer feedback into clear priorities. The roadmap views are clean and easy to share with stakeholders, and the way it links feedback to features helps us justify decisions instead of just going with gut feeling. Integrations with tools like Slack and Jira also save a lot of manual work. #### Cons The learning curve is steeper than expected, especially for new team members trying to understand how objectives, features, and releases connect. Some of the customization options are limited, and a few actions that feel like they should be simple end up taking more clicks than necessary. Pricing can also add up once you need more advanced features. --- ### So close to being a great product - Overall rating: 4/5 - Reviewer: Jo H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I was the person that championed the implementation of productboard and I still really like it. But the lack of concerns for less "important" integrations and automation is making my life more miserable. I would love to continue using productboard but I am not sure if we can #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros 1. Feedback management: we have found productboard's integration with intercom to be wonderful. They really nailed it with 95% of the features in Notes, especially for individual feedback. 2. love the diasctintion between maker and (free) viewers. This allowed us to roll out the tool to the entire company without incurring excessive costs. 3. We really like the portal feature but we are not using it yet. #### Cons 1. Feature hierarchy is a difficult concept to grasp for new comers and gets messy. What I hate about the feature hiearachy is that there's not flexibility once you have listed something as a "product". You can't change it to a feature of a subfeature. This rendered us with a ginormous "product" with all features listed under one thing. integrations: 2. integration with any development platform that's not jira is completely useless. We use shortcut and we understand it's a small player and it's also fault on their part but the integration is utterly meaningless with the current state. We 3. Integration with zapier is also close to being useless given that the only trigger is "new note" or "new feature", and anything that's imported from an integration to be a new note is not editable. Why??? We would love to automate our workflow and centralize all research findings in productboard but these pain points are impossible to overcome. We are thinking about switching to something else just because of this. Honestly, if they just give us the option of another trigger event on zapier like change of status, we would already be so happy. 4. The research insights are only very qualitative focus and possibility for automation is low. It's funny that productboard owns satismeter but the satismeter integration is also not great. We ended up setting up our own satismeter integration through zapier. But, there's also no way for us to easily sort through low/high ratings or filter. #### Reasons for choosing Productboard Feedback management, viewer option, and general usability is a bit better --- ### Terrible Search, Terrible UI, Unstructured Data - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Migrated from Canny to Productboard. Canny is far and above an easier to use, more pleasant, effective solution for feedback management #### Ratings breakdown - Ease of use: 1/5 - Functionality: 1/5 #### Pros - Logging in with SSO integration was easy.- You can use it to capture product feedback, even though there are much better tools out there.- Integrates with Zendesk #### Cons Where to begin???- 3 different search boxes, no unified search.There's one search for views, one search for notes, and another for topics that notes are about.This makes it slow, and difficult to know what search to use at what time.- Data is unstructuredAs far as I can tell, notes don't seem to have ability to have custom fields. Leads to ton of unstructured and poorly searchable data.- The user interfaceThere's no hierarchy to data. The UI/views are overwhelming, and feel disorganized. It's like the worst email inbox or notes app imaginable for complex feedback + data.- Votes on product feedback populate as distinct notes Makes the already bad search even harder to use --- ### Fills a major hole in most product development toolbelts - Overall rating: 5/5 - Reviewer: Jeff B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Most product and project management tools focus on 3 views: roadmap of what's ahead, kanban view of what's currently in motion, and backlog of all the things you could possibly do. What's majorly lacking in almost all of these tools is the toolset to effectively prioritize the items that go into each of those views. What you're left with is a giant list of things to do and a lot of supplemental tools (xls files, gannt tools, etc.) to try and do prioritization work. The whole point of product development is to figure out what the highest value things could be getting worked on and when/why, and thus, by focusing on "here's what is being worked on" over "here's what we should be working on and why", many other tools largely miss the mark. ProductBoard's tools are custom built to solve the prioritization problem - you can choose company objectives, track customer segments & customers, score features by value/effort, and then slice & dice these things all sorts of different ways in order to best determine the right work to focus on when. At its core, it feels like software that was designed by and for product managers, which is refreshing when compared to other tools in the space that feel like they were designed for the abstract goal of "getting things done". #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros * At it's core, it's just a well designed & enjoyable piece of software to use every day. * Its prioritization toolset allows you to effectively sort/filter/schedule features along all sorts of different dimensions in a way that no other tool I've seen allows for. * Its "insights" inbox allows you to way more effectively manage the influx of requests/feedback than other tools. #### Cons * Though the tool is easy to use, getting started can be tricky because of needing to figure out how best to map your product to the very flexible data model that ProductBoard allows for. * I wish it had more integrations and/or a public api for syncing engineering tasks - it connects to the big ones (Jira/Pivotal/Trello) really nicely, but many folks use other tools. #### Reasons for choosing Productboard There are a slew of tools in the project & product planning space that are fine project management tools (here are lists of tasks by status) but clearly miss the mark when it comes to product management (here are tools to help you plan and prioritize). #### Reasons for switching to Productboard Aha actually does try and solve a similar problem to ProductBoard (i.e. more focus on planning than on execution), but in my experience, it's both harder / less enjoyable to use and less flexible when it comes to the things that matter to PMs. --- ### Great for iterating on customer feedback - Overall rating: 4/5 - Reviewer: Alex K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Productboard is a great tool for software companies looking to build a process around their customer feedback. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Productboard's insights are a great way to process customer feedback and group that feedback into actionable features for our engineering team. The user impact score helps us prioritize this feedback based on needs, and when a feature is complete we can circle back to the insights and see everyone who requested the feature. #### Cons Sometimes the customization options can be overwhelming. It would be nice to have a templates feature that lets you reuse certain processes & functionality between views. I sometimes think I'm doing something the 'wrong' way because there are so many ways to accomplish it. #### Reasons for choosing Productboard Productboard had the best approach to high-level feature planning, and it has a clear process for managing customer feedback. The Azure Devops integration is a nice bonus. --- ### Alas! We found our product management solution - Overall rating: 5/5 - Reviewer: Joshua P. - Verified reviewer: Yes - Industry: Events Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Over the past two years, we've tried about every product management solution under the sun. While many have been good, we hadn't found the best solution for *us* (a small team, 3 product people, 5 engineers). This is the first solution that's been adopted by the entire team, a big part due to the easy shared inbox for customer insights. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros In order of benefit, here's what I like most so far about Productboard: (1) Aggregating product insights / customer requirements across all of our inboxes + Slack into one place (2) Ability to build a quarterly roadmap w/ existing tickets in Jira + w/ ability to write new features back to Jira as tickets (3) Ability to outline all of the components of our platform w/ features under each component - something we've never had before. #### Cons Some small nit-picks around interactions (eg. bulk selecting rows), but so far customer support has responded instantly to guide me in right direction. #### Reasons for choosing Productboard See above. All were good, but productboard wound up fitting our specific needs the best. The quick support during our trial period helped seal the deal. #### Reasons for switching to Productboard After trying many other solutions we resorted back to spreadsheets. Ultimately, it becomes managed chaos in spreadsheets, so we knew we needed something to fit our growing team. We went back to demoing solutions and productboard fit our needs best. --- ### Simplest way for sophisticated insight consolidation, prioritization, and roadmap management - Overall rating: 5/5 - Reviewer: Eric P. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We had an alignment and communication problem that we had to solve. Plain and simply, productboard gives us a clear way to communicate and collaborate on our product roadmap. And gives our team insight into how we think about and prioritize initiatives. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Consolidating insights from myself, our customers, and our team. I also really like the different views I can create and ways I can prioritize things by release and various scores. The public feedback forum is also really, really nice. Then the beautiful roadmap view is just icing on the cake. #### Cons Doesn't integrate to Clubhouse, which we are moving to from JIRA. We also didn't use the JIRA integration because we were on New JIRA. Which is why we are now on Clubhouse, which I'll save for another review. Also, I feel there are a couple of elements missing when looking at reporting and ongoing maintenance of tickets... but that's hard, and is probably something they're thinking about. #### Reasons for choosing Productboard Aha! was simply just too much software for what we needed. productboard gave us exactly what we needed at our stage, and was more intuitive to pick up and get going. #### Reasons for switching to Productboard Well, JIRA isn't really a great tool for roadmap planning and prioritization. So the reality is that we _needed_ to do more strategic product planning, and JIRA didn't cut it. --- ### Saved us from accumulating insights and doing nothing with them - Overall rating: 5/5 - Reviewer: Ewan F. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has helped us move on from the disparate storage of customer insights which we were accumulating but not putting to use. It's now the primarily a tool we use to inform our roadm map and has very strong features to help you align with overall strategy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We can channel Slack messages, support tickets and input from across all our teams to one central location. #### Cons The reporting is very customisable and you can reach in and grab data quite easily, the only limitation we found is between customer insights and their assigned customer segment, for example, an option to present the priority of feature requests over an entire customer segment isn't readily available. #### Reasons for choosing Productboard Our primary goal wasn't to make a Road Map out of a collection of customer insights but commit to maintaining the insights we receive and calling upon the data we can gather when planning development. Productboard did seem to be the slickest for managing insights, processing details and linking to other platforms e.g. Trello, JIRA and Slack --- ### Product roadmap visualized - Overall rating: 4/5 - Reviewer: Thomas B. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered Very positive and a great way to share with key stakeholders our brainstorming and product roadmap. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros Integration with other tools has been a great benefit. However, the collaboration, prioritisation and visualization of the product roadmap is the best and most used features. #### Cons For smaller teams / startups it could be seen as relatively expensive. #### Reasons for switching to Productboard Testing new tools and the bundle of features. --- ### Life saver for product managers everywhere - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Product board is an easily-navigable single source of truth for all product ideas along with a single source for all product feedback. Saves so much time and hassle for product managers whilst bringing together all stakeholders from around the business. #### Cons Can't really think of anything to be honest. #### Reasons for choosing Productboard ProductBoard is flexible so I didn't feel locked into a specific workflow. I could make ProductBoard work for me. --- ### Keeps feedback for my product organized and visible. - Overall rating: 4/5 - Reviewer: Miles H. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered It let us stop guessing what mattered most. We've now started prioritizing features based on actual user need and some internal input, and all in the same place. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Ability to pull feedback from sales, support, and customers all in one spot and tie it directly to feature. It makes prioritization much more aware when we're planning roadmaps. #### Cons It might be a little heavy if you have a lot of products or overlapping initiatives. The hierarchy configuration is a bit of a learning curve at first. --- ### Productboard - good "core" for the product management teat - Overall rating: 4/5 - Reviewer: Marcin H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros - ability to gather, tag and process insights from both clients and internal staff - semi automatic prioritization - ability to create public roadmaps for clients without duplicating the inputs for them (however this is tricky, as it requires from you to keep internal notes very clean and "client ready") - well working integration with jira (two way sync) #### Cons - To use it properly you must work using objectives, which for some features may be tricky - the features dependencies are limited to "blocks / is blocked", misses quite important one "shall be developed in parallel with" - jira integration is not visible from jira (when I browse jira project I don't know that certain task was linked with productboard) #### Reasons for choosing Productboard Former Product Manager's decision based on his personal experience with different tools, ProductBoard was purchased ~2020. --- ### This is one of my favorite tool. - Overall rating: 4/5 - Reviewer: Jessy M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Productboard makes it simple for teams to review and plan improvements to their products in order to achieve the company's goals. It is simple to enter ideas, notes, and plans into the system, allowing teams to grow and move forward rather than simply thinking about what they should do. To begin, teams may just use the most important features of productboard, gradually incorporating more of it into their workflow. It's not difficult to get ideas and backlogs into productboard, and seeing the development may be gratifying. #### Cons At times, the quantity of customization choices offered might be daunting. It would be beneficial if there was a feature that allowed you to reuse specific processes and features across views. Because there are so many different ways to achieve everything, I frequently wonder if I'm doing it correctly. --- ### Great tool to give feedback about product - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered The experience using productboard is great. It is one of the easiest way to stay on track and updated in terms of advancement of all works around product. Also great to collect and categorize feedbacks. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros We are using productboard to collaborate with our product team. It's an amazing tool you can use to give and share feedback. You can integrate it with many other tool like Slack to push things forward. They also use it to share the product map with us. We are able to see in a form of a timeline, what's under key development right now and where it's going. We can see and view priorities together. #### Cons The integration lists is quite short, though as for us we mainly add it to Slack for the Customer Support team. It comes in super handy to share feedback and have it fall in the right "product" category. --- ### A must-have Product Manager teams - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Productboard is a very intuitive tool for our Product Management that allows us to track the features from the insights we gather to the delivery. The shareable roadmap is essential for the communication to other services (R&D, sales, support…) and the UI makes it easy to use and to understand. #### Cons The integration list has to grow to be able to synchronize the items with external project management softwares like Notion. Also, a better version of the Portal to be able to follow the insights would be appreciated. --- ### A good prioritization Product management software - Overall rating: 5/5 - Reviewer: Eliel B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very positive experience, I use it almost daily and also to weekly check the developments. Would add a progress bar or % on the tasks to better indicate the status. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 3/5 #### Pros Very visual, it's easy to understand how to use the tool and also to absorb what you are seeing as a user if the tasks are already organized. #### Cons Takes some time to understand how to handle all the options, the organization of the tasks is quite easy but the other options are a little bit counter-intuitive. --- ### Product-led platform, built for PMs - Overall rating: 4/5 - Reviewer: Angie C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros As PMs know, the key is getting lots of insights then filtering down into the ones that bring about actual value. Productboard enables everyone in the company to contribute ideas and insights. Once PMs have done prioritization, they can visualize the plan in multiple dynamic roadmap dashboards. Overall this works well as a product-focused tool which can also integrate with other systems. #### Cons Feature-wise it's still a bit sparse. From an insight perspective, it would be nice to add constraints or templates to help structure the feedback. This would help when pruning the backlog of items. --- ### Giving Product Managers much needed structure - Overall rating: 5/5 - Reviewer: Zachary H. - Verified reviewer: Yes - Industry: Internet - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - All the tools you would want as a product manager (user research collection, prioritization, feedback dashboards). - Fantastic UX that's very simple to use. - Great scoring mechanisms - Integrations are getting stronger! #### Cons I've been a long time user so most of the things I liked least are start to/have been fixed. I can't think of anything off the top of my head that I like the least? Perhaps having more browser based extensions for users to submit feedback? Currently limited to Chrome. --- ### Very powerful tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that with Productboard you can collect all the customer feedback easily and customize it according to your needs. Thanks to this, it's easy to see what should be implemented first and which requests can wait #### Cons It can be a bit overwhelming at the beginning as it has a lot of different functionalities. However, [SENSITIVE CONTENT HIDDEN] was amazing on the calls and explained to us how everything works. #### Reasons for switching to Productboard Price, UX of the tool, integrations --- ### Productboard has been a gamechanger - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This tool, while it is lacking some features we would love to leverage has greatly increased ability for our company to search, store and leverage our customer's insights. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Love the features board where I can see and view all insights. Love the addition of being able to communicate with customers. #### Cons Lack of API Lack of automations Lack of reporting. --- ### Amazing helper for every organization1! - Overall rating: 5/5 - Reviewer: Miroslav R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - central location for gathering all your product feedback from several locations - easy collaboration with a team (e.g. comments) - data driven decision support (e.g. user impact score, driver impact) - roadmap preparation capabilities #### Cons There are definitely minor thing to improve, but nothing that would prevent us from using the tool efficiently. Really, we love using Product Board on a daily basis. #### Reasons for choosing Productboard Ease of use, simplicity, great UX just to name a few --- ### productboard such an easy tool! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Program Development - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very easy to use from a user perspective. I only contribute things and review things within the boards of our organization but overall I really like the transparency and visual alignment it allows for to group subjects or items together. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros It's very easy to use for both a user and from a client standpoint. I'm on our biz dev team and based on conversations we have, we add needs or gaps to the feature roadmap. Very easy to add notes directly within or to send emails to a specified address that automatically adds them into productboard. #### Cons A little cumbersome when searching for content. I will search for items that I know are in the board and no results come up. I'm sure it's just a semantics issue most of the time though! --- ### Finally one that works. - Overall rating: 5/5 - Reviewer: Sean C. - Verified reviewer: Yes - Industry: E-Learning - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to hack and smash without corrupting data. Linkage between other systems that doesn't get in the way. Different views for managing tactical & presenting strategic (using the same set of data). It doesn't look or behave like Jira or Aha! (I feel like your designers must scrutinize everything). #### Cons I'm not sure there's anything bad to say --- ### Great for planning, prioritizing and communicating product development - Overall rating: 5/5 - Reviewer: Tobias J. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Planning, prioritizing and communicating product development across many individual products / modules. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Higher level planning of product features with details in Jira. Ability to link stages (e.g. Design, Dev) to their individual Jira Epics. Communication of Roadmap and easier prioritization and capacity planning. Link customer feedback to Features. Great and responsive customer support when it's needed. #### Cons Somewhat high price per admin user. We'd add more users at a different price point. #### Reasons for switching to Productboard Ease of use, more relevant functionalities --- ### Great organization tool for those in the product function - Overall rating: 5/5 - Reviewer: David B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Helps in Keeping everything organized in a way that allows me to easily communicate priorities to the rest of the business (eg they have built in graphs and visualizations that I use often to help me show why certain things should be prioritized over others) #### Cons SSO is only enabled for higher pricing tiers ## More reviews [Next reviews](https://www.softwareadvice.com/idea-management/productboard-profile/reviews/?page=2) --- Productboard Reviews, Pros and Cons - 2026 Software Advice