Qmarkets software

Pros

The platform is fully customizable to your needs (workflow, look & feel, special requests, ...) and the team really thinks with you to provide you with suitable solutions. They are flexible and very quick to answer your questions or to fix problems

Cons

The Dutch translation was really bad.

We have just started to work with the software, so far we did not encounter any issues and the software is easy to work with.

Pros

highly configurable software,
Easy exchanges with the Qmarkets team.
Listen to the Customer with reactivity

Cons

Regression of the software from time to time (related to upgrades?)
French translations that are not optimal

Pros

A brilliant team always listening and helping you. A multifaceted product, adaptable, customizable and ergonomic.

Cons

Nothing really : every improvement was possible very quickly. Perhaps some outputs, that were difficult for us to manage, but the team was always helpful

Pros

Fast setup for a project, easy to modify, ease of use, team catches on quick how to use it. Simple to add users and generate results.

Cons

Nothing.

Pros

Functionality, Flexibility and pricing are something we were impressed with when making the slection for our customer

Cons

NA. havent found any negative to comment as the product and thier teams have been very flexible and competent

Pros

It is a robust platform with all the functionality my clients need for running high impact internal and open innovation campaigns

Cons

Qmarkets have improved the look and feel for their platform over the years, so now the user interface is inviting and easy to use.

Pros

It's easy to use. Idea submission is short and to the point. Most of our new team members pick it up really fast.

Cons

Tracking the history of an idea can sometimes be difficult to follow. Especially when several people have been assigned to evaluate an idea.

Pros

Qmarkets' famous flexibility has really impressed us from day one. Not only in terms of the platform functionality, but also in the approach taken by the Qmarkets team themsleves. The workflow requirements of our client were quite complex to begin with, and had to be adjusted several times throughout the process. However our requests were always handled quickly and professionally by the relevant team members. The support we received in ensuring the success of this project was second-to-none. As for features, the engagement tools really helped us to keep participation rates at a high, and the automated email alerts and reminders kept the whole team up to date. Reporting was also strong, with the team developing a custom dashboard to highlight our unqiue KPIs. All in all we have been very satisfied with our experience using this software, and would highly recommend other companies with mature innovation programs to choose Qmarkets.

Cons

While Qmarkets does offer project management functionality built in to the platform, for us it wasn't quite as powerful as our existing purpose-built project management software. However, Qmarkets was actually able to integrate directly into our PPM software so in the end we had the best of both worlds. Another downside was the mobile version of the platform which at times performed badly. However since our last project we understand that Qmarkets has released a new responsive version of the software which is optimized for use across all devices, including mobile.

Pros

We like the easy way to submit ideas, the collaboration between the management and fieldworker by using the possibility to comment ideas and the gamification approach.

Cons

Some workflows are working not that well and we have to do some steps manually. For instance, the function to forward the ideas automatically in the next stage is not working well, yet. But we are sure this problem will be solved soon.

Pros

QMarkets' suite of technology solutions are interface friendly, customizable and very easy to navigate.

Cons

We are still in the implementation process, and thus far we haven't discovered any issues with the technology. It integrates very well with our product.

Pros

Look and feel, easy to use, encourages participation and collaboration, product team are excellent and very service oriented

Cons

mobile app is not fully operated and we did not use it as much,
Reports can be improved and provide more self reporting

Pros

very intuitive and easy to use, easy to implement, very good UX. qmarkets team are always available

Cons

in order the platform to fit our needs we were needed to change a lot of things in the platform and customize it

Pros

Highly responsive, intuitive and effective content management and screening mechanisms, great gamification possibilities and very professional support team

Cons

Translation to Hebrew requires additional work and furthermore, some of the reports need fine tunning and adjustments

Pros

Ease of Use and creation challenge
Ease of multi-national expansion
Scalability
Main actor of innovation platforms (Gartner source)

Cons

Adaptive design and no responsive (in 2015)
Difficulty turning the idea into a project because business teams are too busy with current operational tasks.

Pros

Is a robust and scalable solution for open innovation
The platform is simple and easy to use
You can do anything overthere
This model has awaking the curiousity of other division inside the company
BIMBO colleagues can express and share their ideas

Cons

The platform can be improved by adding responsive design
The creation of categories can be better, instead of adding one by one

Pros

Super easy to use. Great flexibility because of different available modules and Options. Can use the System in many different ways and UseCases, such as a Jury-Instrument, Brainstorming-Module or Idea-Tracking App.

Cons

Many featrures - sometimes I think there are too many of it... . But still because of the flexible set-up we can handle it very easely by adding and disable specific Features.

Pros

Its really easy to use and fairly intuitive, the team are really helpful and on hand to answer any further questions.

Cons

Pros

Qmarkets platform provides a very high level of customization that allows us to get the optimal tool for our needs. The customer service, both technical and commercial, is very competent and strongly involved.

Cons

The current mobile solution is not as efficient as the desktop platform.