We worked with Qmarkets to deliver a crowdsourcing platform for a government organization

Pros

Qmarkets' famous flexibility has really impressed us from day one. Not only in terms of the platform functionality, but also in the approach taken by the Qmarkets team themsleves. The workflow requirements of our client were quite complex to begin with, and had to be adjusted several times throughout the process. However our requests were always handled quickly and professionally by the relevant team members. The support we received in ensuring the success of this project was second-to-none. As for features, the engagement tools really helped us to keep participation rates at a high, and the automated email alerts and reminders kept the whole team up to date. Reporting was also strong, with the team developing a custom dashboard to highlight our unqiue KPIs. All in all we have been very satisfied with our experience using this software, and would highly recommend other companies with mature innovation programs to choose Qmarkets.

Cons

While Qmarkets does offer project management functionality built in to the platform, for us it wasn't quite as powerful as our existing purpose-built project management software. However, Qmarkets was actually able to integrate directly into our PPM software so in the end we had the best of both worlds. Another downside was the mobile version of the platform which at times performed badly. However since our last project we understand that Qmarkets has released a new responsive version of the software which is optimized for use across all devices, including mobile.

highly configurable software, team responsiveness

Pros

highly configurable software,
Easy exchanges with the Qmarkets team.
Listen to the Customer with reactivity

Cons

Regression of the software from time to time (related to upgrades?)
French translations that are not optimal

Great platform for Idea management

Our collaboration with Qmarkets started few years ago and we are very satisfied with their work. Their platform for idea management helped us to generate great and valuable ideas from colleagues within our company. The Qmarkets platform was successfully configured to meet our precise requirements including security needs, visual design, gamification and scalability.

I have worked with Qmarkets on numerous projects in the last 7 years

A large pool of ideas, allocation of valuable ideas, alignment of innovation strategy with action items

Pros

Highly responsive, intuitive and effective content management and screening mechanisms, great gamification possibilities and very professional support team

Cons

Translation to Hebrew requires additional work and furthermore, some of the reports need fine tunning and adjustments

Excellent platform and it is a pleasure to work with Qmarkets

Qmarkets helps us generate and keep track of ideas, it provides us with a platform where our employees can collaborate on and discuss improvements, and it is an easy way to let employees that work in different locations brainstorm to provide solutions for business problems.

Pros

The platform is fully customizable to your needs (workflow, look & feel, special requests, ...) and the team really thinks with you to provide you with suitable solutions. They are flexible and very quick to answer your questions or to fix problems

Cons

The Dutch translation was really bad.

We have just started to work with the software, so far we did not encounter any issues and the software is easy to work with.

Qmarkets is the perfect partner to provide the innovation management tools we need for our business.

Pros

Qmarkets platform provides a very high level of customization that allows us to get the optimal tool for our needs. The customer service, both technical and commercial, is very competent and strongly involved.

Cons

The current mobile solution is not as efficient as the desktop platform.

Have installed Qmarket platforms in numerous clients and they all have been delighted

The platform became a catalysts of innovation for all my clients. I was able to leverage it presence to nurture broad-based innovation and being fostering more creative and collaborative cultures. Early successful projects built moment among employees and leaders alike.

Pros

It is a robust platform with all the functionality my clients need for running high impact internal and open innovation campaigns

Cons

Qmarkets have improved the look and feel for their platform over the years, so now the user interface is inviting and easy to use.

I chose Qmarkets product to help me to implement a Open Innovation platform for Total France

Pros

Ease of Use and creation challenge
Ease of multi-national expansion
Scalability
Main actor of innovation platforms (Gartner source)

Cons

Adaptive design and no responsive (in 2015)
Difficulty turning the idea into a project because business teams are too busy with current operational tasks.

Implemented several Features and love the customization of the whole application.

Pros

Super easy to use. Great flexibility because of different available modules and Options. Can use the System in many different ways and UseCases, such as a Jury-Instrument, Brainstorming-Module or Idea-Tracking App.

Cons

Many featrures - sometimes I think there are too many of it... . But still because of the flexible set-up we can handle it very easely by adding and disable specific Features.

In the first week we had great response from the crowd and a high participation from fieldworker.

Pros

We like the easy way to submit ideas, the collaboration between the management and fieldworker by using the possibility to comment ideas and the gamification approach.

Cons

Some workflows are working not that well and we have to do some steps manually. For instance, the function to forward the ideas automatically in the next stage is not working well, yet. But we are sure this problem will be solved soon.

Excellent support and customer service, the platform is very user-friendly, i love it!

It encourage the company to work with this type of tools more and more, because the usage of this platform is bringing knolewdge, new ideas and approaches and the RD and MKT teams can create a collaborative work inside and outside the company for the creation of better and more atractive products for the consumer.

Pros

Is a robust and scalable solution for open innovation
The platform is simple and easy to use
You can do anything overthere
This model has awaking the curiousity of other division inside the company
BIMBO colleagues can express and share their ideas

Cons

The platform can be improved by adding responsive design
The creation of categories can be better, instead of adding one by one

Qmarkets provides excellent support.

We can easily track ideas and progress of each idea's lifecycle.

Pros

It's easy to use. Idea submission is short and to the point. Most of our new team members pick it up really fast.

Cons

Tracking the history of an idea can sometimes be difficult to follow. Especially when several people have been assigned to evaluate an idea.

Easy to use, intuitive with great support on hand.

Pros

Its really easy to use and fairly intuitive, the team are really helpful and on hand to answer any further questions.

Cons