Wonderful for our development team and audience of users!

I cannot imagine how much longer it would have taken and how much more it would have cost to launch our ideation initiative without the Skipso Labs platform. It has been wonderful to house all of the information and processes in one place. We were even able to utilize the standalone website as part of our rebranding this year.

Pros

Skipso's customer service is out of this world. The platform has more features and functionality than we have been able to utilize yet, but our pilot program has been a huge success. The ability to customize features and privacy levels has been essential given our unique audience.

Cons

Expect a learning curve for admins with limited back-end technology experience.

Great innovation matching platform

We were able to set up a new service for our customers in a relatively short time, leveraging a lot of expertise and ready-made solutions. This helped us with customer engagement as well as market positioning as innovators.

Pros

Lots of custom support from the team, allowing us to build a B2B innovation matching system for our SME customers. Lightweight interface and as-a-service provisioning make this relatively easy to manage even within the context of large, cumbersome IT departments such as ours.

Cons

We could have used more support in the design phase, to help us focus on priority features and a long-term roadmap. Instead, we tried to do too much from the start, ultimately limiting the impact and usefulness of our service. Note: this is a client-side problem, but the supplier could help mitigate it with dedicated methodologies.

Skipso - Review

My experience with Skipso dramatically improved when [SENSITIVE CONTENT HIDDEN] began working with us, she's been quick to answer any questions I have and has been very helpful with explaining how things work.

Pros

Both front and backend functionality in one platform including a public gallery, homepage setup, resource sharing, and information sharing on the FE and a submission portal, judging portal, payment feature on the BE.

Cons

The backend is not intuitive/user friendly. Data doesn't always seem accurate. Regularly need assistance.

A fantastic product supporting cleantech innovation

Using the SkipsoLabs innovation ecosystem platform, we have been able to launch, manage, and grow a successful community around cleantech innovation in California and globally, with more than 1,700 members and 500 companies in our first year of operation. With this platform, we offer a curated selection of cleantech funding opportunities, events, company profiles, resources, and more to our community. SkipsoLabs has been a true partner along the way, tailoring their unique ecosystem solution to our needs. They are a great team to work with.

Pros

SkipsoLabs' software is user friendly and includes a suite of features that fits our project requirements very well. We primarily leverage the SkipsoLabs innovation ecosystem platform for the cleantech community my firm manages. The searchable, customizable directories of both curated and user-generated content are a pleasure to work with.

Cons

My project required a number of dynamic relationships between different entities on the SkipsoLabs ecosystem platform (e.g., individual members associated with companies, companies associated with other companies, etc.), but there are some constraints around the number and type of dynamic relationships that are currently available without customization. However, the SkipsoLabs team is extremely willing to develop custom features and share improvements to their product among the client base once developed.

Fantastic product, fantastic team, great experience

Easy to work with. Fantastic sprint / review sessions. Agile working. Responsive to our needs and always make time for us.

Pros

It's adaptability and its ability to work around our needs, rather than having to follow a generic workflow. Furthermore, it looks neat and easy to navigate, as well as being highly configurable.

Cons

Difference in language from admin perspective to provider perspective, but this is just a minor issue, skipso are good at understanding our language and have provided a language guide for us to make sure we're speaking on the same term.