Spigit Software


 

Spigit is a cloud-based idea management solution suitable for banking, insurance, construction, engineering, energy, utilities, manufacturing, health care and pharmaceutical industries. It offers innovation management, business crowdsourcing and innovation management within a suite.

Spigit allows users to design the idea selection process based on estimations about revenue impact and time required for the project. The solution allows users to submit ideas, projections about costs, time and revenue opportunity. With all ideas available in a graphical representation, users can compare ideas based on business impact.

Spigit also employs gamification strategies such as game mechanics, virtual currency and rewards, which help drive user engagement on the portal. Engagement statistics can be accessed from customizable dashboards and the reporting module.

Spigit is available globally and offers multi-language support including English, Chinese and Arabic. Phone and online support are available to all customers.

 

Spigit - Community management
 
  • Spigit - Community management
    Community management
  • Spigit - Ideas
    Ideas
  • Spigit - Innovation pipeline
    Innovation pipeline
  • Spigit - Prediction management
    Prediction management
  • Spigit - Project insights
    Project insights
  • Spigit - Multiple devices
    Multiple devices
Supported Operating System(s):
Web browser (OS agnostic)

36 Reviews of Spigit

Showing 1-20 of 36

 

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Jeannine from BASF

May 2018

May 2018

I love the tool. It's incredibly easy to use - very intuitive, nice clean interface & easy to learn.

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Pros

It's not too complicated. You can ramp up very quickly on a learning curve. Once you've done 1-2 Challenges, setting one up is "old hat".

Cons

The only thing that I haven't tried, because it seems too daunting, is to try a local language specific challenge. So far we've only run them in English.

Review Source: Capterra
 

Yi Hoo from Li & Fung/Fung Academy/Fung Group

May 2018

May 2018

Overall a good experience with a very supportive team

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Pros

How it allows the whole organization to be able to collaborate and helps us to grow a culture of innovation

Cons

backend still abit clunky and difficult to use and pricing is not very flexible. mobile version also needs to be better improved

Review Source: Capterra
 

Sarah from Innovative Interfaces

May 2018

May 2018

Spigit powers our user-driven innovation - great combo of proven flow models & local flexibility

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Aligned resources to strategic goals
Increased customer engagement and satisfaction
Inspired creative problem solving and quantifying value to users

Pros

Scalable and sustainable - enabled us to engage at a scale simply not possible without innovation and in a way that is sustainable in terms of resources and integration back into the business - also very intuitive to end users - our crowd loves getting onto the platform to collaborate. Best part of Spigit is their Customer Success model - you aren't just getting a crowd-sourcing innovation platform, you are getting a true solution with strategic support from folks who are experts in their field and dig in to understand your specific goals and challenges.

Cons

The admin side is a little less intuitive / takes some training and time to get comfortable. Fortunately they have amazing resources available - from online content to a comprehensive knowledgebase to highly responsive support team to customer success managers who are always in your corner, you can always get what you need within 48 hours - often faster. And the in person training gives you a chance to be hands on with the software so you can retain what you are learning.

Review Source: Capterra
 

Claude from The Guardian Life Insurance Co. of America

May 2018

May 2018

Scaleable, intuitive, very collaborative and exciting for our customers to crowdsource ideas.

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Pros

The platform allows for maximum collaboration. Teams are able to quickly and easily use it to submit and collaborate on ideas during innovation challenges.

Cons

The platform doesn't support multiple authentication sources for single sign-on. This would would be useful in organizations with subsidiaries that maintain their our user directories.

Review Source: Capterra
 


May 2018

May 2018

Spigit has been an excellent partner to work with

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Pros

The support team is excellent. Spigit has also accommodated a variety of unique requests from my company due to our specific business needs.

Cons

The UI/UX looks dated and could use a significant refresh. The administration panel is not entirely intuitive.

Review Source: Capterra
 

Edwin from adidas

May 2018

May 2018

Very responsive and supportive team! The platform is very user-friendly and intuitive.

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Connection to remote employees is very valuable to our organization. Increases visibility to decision making and engages employees in the decisions made.

Pros

The platform is easily customized to suit your needs, and is a great way to drive engagement. It's an engaging way to connect disparate teams to decision makers.

Cons

The back end functionality can be more user friendly; it uses Spigit vocabulary that isn't necessarily intuitive.

Review Source: Capterra
 

Shawn from Pepperdine Graziadio Business School
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

The Spigit sales & support teams exceeded my expectations. Great platform for ideation crowdsourcing

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Pros

The ability to engage large crowds of constituents across a wide distance and without the need for the admin(s) being an IT professional. The average power user can be an admin. If you can use Excel & Word, you can be a Spigit admin.

Cons

That with SSO enabled, we cannot also engage with external (non-SSO) crowds, without requiring a separate instance.

Review Source: Capterra
 


November 2017

November 2017

Fantastic experience to easily and quickly share ideas across different business unit functions

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Engagement across business functions and stakeholders

Pros

The ability to easily create feedback sessions that are customized to the business need. For instance, survey questions can be free form vs. multiple choice; individuals can be tagged to receive feedback on certain categories; we can add unique pictures or change the time a challenge runs. It's super easy to use and has so much functionality. It supports deep engagement across teams and stakeholders and all the added functionality (such as email alerts for tagged posts or metrics to see how many ideas have been upvoted) make it a fantastic tool.

Cons

This software is great and can think of no improvements. Maybe the only suggestion is to have a functionality to allow for anonymous feedback - however, this should be up to the administrator of a challenge/idea to permit anonymous responses or not.

Review Source: Capterra
 

Brad from PG&E

May 2017

May 2017

Administrator and monitor for a small innovative department at an electric and gas utility.

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Pros

Open platform allows everyone to participate and participate in contributing to other ideas so that the crowd doesn't only provide great ideas, but helps to make them even better.

Cons

The back end has a lot of capability that is difficult to leverage without specialized training and experience.

Review Source: Capterra
 

Tina from MD Financial Management

May 2017

May 2017

Our experience to date has been great and the support of the Spigit team has been invaluable.

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Pros

I value the transparency, ease of use and gamification. It make innovation easy to facilitate and track from an end to end process.

Cons

the current functionality of running a challenge in different languages. we need to run all challenges in English and French. I want to be able to have French users log into a French experience aka wording, on the same platform as English users would see in English. SSO preferences should be able to get them the language they need. We would then let all users enter ideas in their language of choice and not worry about translating that piece. Our main challenge is having all users on the same platform sharing ideas, but seeing the tool itself display in their language of choice in terms of the fields. It doesn't 't currently perform to our needs and French regulations we need to adhere too.

Review Source: Capterra
 

Amanda from San Joaquin Community Hospital
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2017

May 2017

Phenomenal product to help ease and strategically streamline the innovation process

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Pros

It is very easy to use for the challenge participants. The interface is visually appealing and is fun to interact with.

Cons

It takes a little training to get familiar with things to prepare for your first challenge, but things become natural after just a few short uses.

Review Source: Capterra
 

MARK from BRIGGS & STRATTON

May 2017

May 2017

beginning user who found it intuitive

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Pros

I like the democritization of innovation; the pairwise comparison is a powerful tool that helps sort out the impact of the ideas

Review Source: Capterra
 

Zander from Innocentrix

March 2017

March 2017

Excellent IMS

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Spigit provides an excellent idea management software product. Their proprietary crowd science algorithms and features help take innovation management to the next level.

Review Source: Capterra
 

Sathya from svenkatasubramanian@wabtec.com
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

November 2016

November 2016

Spigit Idea Management

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Spigit is an industry leader when it comes to idea management and I have had the experience of interacting with their team to institutionalize the solution in one of my past employments. Their team engages well and provides a good amount of training. At its completion, you will be able to confidently use, manage and administer your innovation challenge.

Pros

Ease of use

Cons

From a platform perspective, there is nothing to complain. I would like to see upskilling engagements to allow users to better use their platform more effectively. Perhaps in the last 2 years they have included it already.

Review Source: Capterra
 

koen from basf
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2016

October 2016

idea generation

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first experience in idea generation, new world opening.
a bit overloaded with all the functionalities I must admit.
very interesting

Review Source: Capterra
 

Robert from HS2
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2016

October 2016

What a great tool!

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So many features and customisable functionality, to make the solution as bespoke or standard as you wish. Spigit seems a great tool for gaining some control and centralisation for all the great ideas going on within the company. The training was at a good speed to focus on the areas the client wanted to spend time on.

Pros

How configurable the software appears.

Review Source: Capterra
 

Nikita from HS2
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2016

October 2016

October Training Session

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Very positive - enjoyable learning of the features and processes of the system.

The group was very interactive and discussions generated a varied input of questions.

As training goes, very positive!

Pros

Variety of features.

Cons

Only a few small issues noted - e.g. video uploading into widgets.

Review Source: Capterra
 

Jim from IBM Application Innovation Consulting NA
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2016

October 2016

Driving our Innovation Program

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We are using Spigit's tool, having called it "Idea Stream" to drive innovation across our teams that support our clients. They use this tool to "Innovate For" and Innovate With" our clients. In less than 6 months we have launched over 200 challenges that have created over 5K ideas. We are now moving forward across our teams to implement and transform these idea into results.

Pros

Ease of use for the capture of ideas, collaboration and synthesizing of top ideas.

Cons

Would like a more BPM oriented workflow with decision criteria, rules and different paths

Review Source: Capterra
 

Anna from MillerCoors
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

September 2016

September 2016

Spigit Team: True Business Partners!

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From software implementation to execution of challenges, the Spigit team has been a very professional and flexible business partner. The team was great to work with and the software is easy to use. We are excited and looking forward to continuing our partnership moving forward.

Pros

Ease of use, very limited training needed for users.

Cons

Reporting capabilities - limited capabilities based on our specific business needs
Administrative page - the challenge setup should be template style, not in different icons all over the page

Review Source: Capterra
 

Steven from CBA
Number of employees: 10,000+ employees Employees number: 10,000+ employees

September 2016

September 2016

Product Review

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Training was great. But unable provide my user experience with only 2 day training course, more time required to familiar with the product.

Pros

great for one off challenge or campaign

Cons

Not ideal for idea ongoing management platform.

Advice to Others

Not sure, need to paly with it for longer time.

Review Source: Capterra