Spigit software


48 reviews(4.5/5)
48 reviews(4.5/5)

Spigit is a cloud-based idea management solution suitable for banking, insurance, construction, engineering, energy, utilities, manufacturing, health care and pharmaceutical industries. It offers innovation management, business crowdsourcing and innovation management within a suite.

Spigit allows users to design the idea selection process based on estimations about revenue impact and time required for the project. The solution allows users to submit ideas, projections about costs, time and revenue opportunity. With all ideas available in a graphical representation, users can compare ideas based on business impact.

Spigit also employs gamification strategies such as game mechanics, virtual currency and rewards, which help drive user engagement on the portal. Engagement statistics can be accessed from customizable dashboards and the reporting module.

Spigit is available globally and offers multi-language support including English, Chinese and Arabic. Phone and online support are available to all customers.

Supported Operating System(s):
Web browser (OS agnostic)

48 Reviews of Spigit

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  • Mohammed from STC Solutions

    Number of employees: 501-1,000 employees

    August 2018

    Best Cloud Based Idea Management Platform

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have to be completely honest when I say they have the best team to support your Innovation strategy and goals along side an amazing platform for ideas management

    Pros

    - Ease of use
    - Easy to manage and modify
    - Administration
    - Functionality

    Cons

    One minor thing related to Arabic language where right to left is not supported

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    This product is a great way to maximize our Innovation management goals

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This software makes it easier for us to manage the sources of innovation and collaborate on new initiatives.

    Pros

    I like the functionality and visibility that the dashboard provides. This will help us segment where the best innovation is coming from within the organization.

    Cons

    There are so many customizable features, it may be distracting from an end user perspective. At the same time there could be more ways we leverage the technology that we are not currently aware of.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Peter from Siemens AG - Global IT Services

    July 2018

    Created great business success through tremendous good accepted idea challenges with help by SPIGIT

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Flexible to configure and to use according the own needs. Great volume of features. Easy configuration when passing the initial admin training. Great support by SPIGIT pro's, leading you for the first steps (if you like) and shipping you around the cliffs, for getting a total success already at the first idea competion.

    Cons

    As it is the same platform for all using companies, it is not easy, to put a desirable new feature into developing queue.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Lauren from UNHCR

    July 2018

    We have been using Spigit for years to help us crowdsource the best ideas for our organization.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Extremely adaptable to our needs as an organization - we have used it not only for idea competitions but also to create communities of practice and support new innovation processes across the UN.

    Cons

    It can be a little clunky for new administrators to use but luckily the Spigit team is always on hand to assist in technical challenges - even for those non-tech users!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Chin Yong from Singapore Pools

    June 2018

    Awesome product for staff to Raise Ideas, Collaborate Effectively

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    A great crowdsourcing tool that allows setting up customised challenges within minutes.

    We have yet to fully utilise the tool to it's fullest potential as there are some features/functionality that we have not used.

    Cons

    - Prefer the previous ball design of the idea stages in dashboard

    - Adding other elements of gamifications eg. Badges for user to collect

    - Push notifications to nudge inactive users

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Kurt from Booz Allen Hamilton

    June 2018

    We have truly enjoyed working with Spigit. They have raised our innovation game to the next level.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We really like the ease of use, user interface, and metrics analysis. Additionally the customer service is very strong.

    Cons

    No real cons at all. We would like to see more API's in the future - we want this list to continue to grow,

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jim from IBM

    Number of employees: 10,000+ employees

    June 2018

    We have used Spigit across our enterprise to support internal and external client innovation

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It provides significant savings for our internal efforts and also is a huge generator of opportunity pipeline.

    Pros

    The flexibility to adapt to multiple client needs and challenge types. We use this across the globe with multiple clients and industries. It allows us to fit the innovation agenda of our clients.

    Cons

    In the new UI do not like what they have done with the Idea Stages page. Liked the old version better. On a positive note about the new ui, I do like the graduation criteria change on the admin panel

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    June 2018

    Excellent Innovation Management Tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Engagement - we're getting 30+ plus engagement now Cultural change Communication Idea Management

    Pros

    If you are looking to crowdsource ideas and insights, it's the complete product.

    People across the business from all different backgrounds - call centre agents, van drivers, sales people, engineers, they all use it and the feedback has only every been very positive.

    Unlike other tools in the same category, it's not just about collecting ideas. There's functionality in the system to manage the end to end lifecycle of ideas. Collecting more and more ideas simply isn't sustainable. You need to demonstrate the process works as well.

    Cons

    I'm splitting hairs because all mature, enterprise scale software packages have corners of the product which are clunky or hardly used and Spigit is no exception to that rule.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Michael from Novant Health

    June 2018

    Spigit has helped us engage our team members in a new and exciting way - every idea matters!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software is fairly easy to use and navigate from a user's perspective. It has a somewhat similar feel to other social medial platforms and appeals to team members in this way. I really appreciate the ability to generate customized reports during and after challenges as well within Insights, the analytics platform of the Spigit software. This allows for open communication to sponsors around participation from the crowd and can signal a need for additional communication if challenge activity is low. It is very interactive overall and makes for a fun user experience while posting ideas and collaborating with others!

    Cons

    From an Admin perspective, there are some fields that are "locked in" the idea submission form, which can be frustrating at times when sponsors don't want those visible to team members for their particular challenge. There are also some features like conditional drop downs that aren't currently unavailable that would be helpful to have for certain challenges.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Rachel from Polaris Industries

    Number of employees: 10,000+ employees

    June 2018

    Very easy to use for our employees to enter in ideas and collaborate as well.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Employees find it easy to use, can generate reports quickly, review forms for an idea, and ideas can move from one challenge to another.

    Cons

    We continue to make the workflow portion of the software better. Working together with Spigit we have been able to come up with ways to use the software to benefit our company.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Peter from Opteon

    Number of employees: 501-1,000 employees

    June 2018

    Spigit platform has provided multiple uses for our company; however, it could be more robust.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    E-platform to capture project details and assess project validity. Also, successful completion of innovation challenge with ideas that will bring savings to our business.

    Pros

    I was able to self-teach myself how to navigate and configure the software. It also works great for idea management and progression- the voting and collaboration is a powerful tool that provides quick feedback. We've been able to use the platform for both Innovation Challenges and as a Project Tracker. The project section of the site captures key Initiation details about each project and enable us to review and assess validity of each proposed project.

    Cons

    The terminology; a definitions manual would be great to explain the community hierarchy and roles within the system. The admin training provided was very basic; it would be good if it was more specialised and not just targeted at beginners.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Loredana from Coles

    June 2018

    Seamless, supported and fun!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that you are able to design your platform in way you like in terms of branding. It gives you a sense of pride and ownership of the platform and ability to make it line up perfectly with your company branding.

    Cons

    Since the new version upgrade - nothing! There were issues with being able to easily navigate around the back end as an administrator

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jeannine from BASF

    May 2018

    I love the tool. It's incredibly easy to use - very intuitive, nice clean interface & easy to learn.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's not too complicated. You can ramp up very quickly on a learning curve. Once you've done 1-2 Challenges, setting one up is "old hat".

    Cons

    The only thing that I haven't tried, because it seems too daunting, is to try a local language specific challenge. So far we've only run them in English.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Yi Hoo from Li & Fung/Fung Academy/Fung Group

    May 2018

    Overall a good experience with a very supportive team

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    How it allows the whole organization to be able to collaborate and helps us to grow a culture of innovation

    Cons

    backend still abit clunky and difficult to use and pricing is not very flexible. mobile version also needs to be better improved

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Sarah from Innovative Interfaces

    May 2018

    Spigit powers our user-driven innovation - great combo of proven flow models & local flexibility

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Aligned resources to strategic goals Increased customer engagement and satisfaction Inspired creative problem solving and quantifying value to users

    Pros

    Scalable and sustainable - enabled us to engage at a scale simply not possible without innovation and in a way that is sustainable in terms of resources and integration back into the business - also very intuitive to end users - our crowd loves getting onto the platform to collaborate. Best part of Spigit is their Customer Success model - you aren't just getting a crowd-sourcing innovation platform, you are getting a true solution with strategic support from folks who are experts in their field and dig in to understand your specific goals and challenges.

    Cons

    The admin side is a little less intuitive / takes some training and time to get comfortable. Fortunately they have amazing resources available - from online content to a comprehensive knowledgebase to highly responsive support team to customer success managers who are always in your corner, you can always get what you need within 48 hours - often faster. And the in person training gives you a chance to be hands on with the software so you can retain what you are learning.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Claude from The Guardian Life Insurance Co. of America

    May 2018

    Scaleable, intuitive, very collaborative and exciting for our customers to crowdsource ideas.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The platform allows for maximum collaboration. Teams are able to quickly and easily use it to submit and collaborate on ideas during innovation challenges.

    Cons

    The platform doesn't support multiple authentication sources for single sign-on. This would would be useful in organizations with subsidiaries that maintain their our user directories.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    May 2018

    Spigit has been an excellent partner to work with

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The support team is excellent. Spigit has also accommodated a variety of unique requests from my company due to our specific business needs.

    Cons

    The UI/UX looks dated and could use a significant refresh. The administration panel is not entirely intuitive.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Edwin from adidas

    May 2018

    Very responsive and supportive team! The platform is very user-friendly and intuitive.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Connection to remote employees is very valuable to our organization. Increases visibility to decision making and engages employees in the decisions made.

    Pros

    The platform is easily customized to suit your needs, and is a great way to drive engagement. It's an engaging way to connect disparate teams to decision makers.

    Cons

    The back end functionality can be more user friendly; it uses Spigit vocabulary that isn't necessarily intuitive.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Shawn from Pepperdine Graziadio Business School

    Number of employees: 201-500 employees

    May 2018

    The Spigit sales & support teams exceeded my expectations. Great platform for ideation crowdsourcing

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ability to engage large crowds of constituents across a wide distance and without the need for the admin(s) being an IT professional. The average power user can be an admin. If you can use Excel & Word, you can be a Spigit admin.

    Cons

    That with SSO enabled, we cannot also engage with external (non-SSO) crowds, without requiring a separate instance.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    November 2017

    Fantastic experience to easily and quickly share ideas across different business unit functions

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Engagement across business functions and stakeholders

    Pros

    The ability to easily create feedback sessions that are customized to the business need. For instance, survey questions can be free form vs. multiple choice; individuals can be tagged to receive feedback on certain categories; we can add unique pictures or change the time a challenge runs. It's super easy to use and has so much functionality. It supports deep engagement across teams and stakeholders and all the added functionality (such as email alerts for tagged posts or metrics to see how many ideas have been upvoted) make it a fantastic tool.

    Cons

    This software is great and can think of no improvements. Maybe the only suggestion is to have a functionality to allow for anonymous feedback - however, this should be up to the administrator of a challenge/idea to permit anonymous responses or not.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
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