About 1Password

1Password is a cloud-based and on-premise password and identity management solution that enables businesses of all sizes to protect their data and centralize user operations. From onboarding to offboarding, 1Password is able to manage user access by securely storing passwords in vaults, enforcing password restrictions, setting advanced security policies, and by sending alerts about password breaches and other security issues.In addition, this solution allows businesses to create custom roles and groups, generate and export reports and oversee user activity.

1Password is a hub for access and security management across the entire business system. This solution allows administrators to view and assist users within the system by providing an overvi...


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Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 8, Windows 10

1,524 Reviews of 1Password

Average User Ratings

Overall

4.74 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(1,220)

1,220

4 stars

(268)

268

3 stars

(45)

45

2 stars

(7)

7

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1524 results

May 2021

Stephen M from Stephen Bair Enterprises

Verified Reviewer

Company Size: 1 employee

Industry: Computer Software

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

May 2021

It Should Be Installed By Default

Overall, this is a kick-ass product! You pay for it though so you expect that level of premium upgrades and security. At $36/yr it's a reasonable expense at about $0.75/week to keep all your data in one place, secured. Again, with all of the ways, they allow you to access your information they really provide the most flexibility possible while keeping your information safe.

Pros

I'm still waiting for the horrible headline - "1Password Hacked". Thankfully, that day hasn't come and hopefully never will. The software is easy to use in either browser extension or full-application mode. I was able to make all of my passwords random 8-16 characters and different for every service I use. I feel much more secure than I did just a few months ago. It's easy to access across many devices once authorized. I have it on my computers, phone, and even watch. It not only allows passwords but some payment information, so that pesky credit card number you can't remember is always at hand.

Cons

Sometimes, I think it has to do with the site's form submission, you are not prompted to save the password you just entered or created. In that case, if it was generated with 1P, you can pretty easily find it in your password list and add the site domain and username. In other cases, where you created the password, 1P does not know it and you do need to manually add it yourself. These scenarios are maybe every 1-in-10 sites you create an account on.

Reasons for Choosing 1Password

I personally prefer the look, feel, and layout of 1Password. I have recommended both LastPass and 1Password to friends and family depending on their preferences - as long as their data is safe.

Reasons for Switching to 1Password

I tried LastPass for a little while. It seemed a little more confusing to me. I think there were more granular options, maybe, especially for groups, but I just found it a little more cumbersome to use.

July 2019

User Profile Picture

Andrew from Swarming Technology

Verified Reviewer

Company Size: 11-50 employees

Industry: Internet

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

4.0

July 2019

Great Password Vault w/ Extensive Features

Overall, 1Password has proven to be a very effective and reliable tool for my business needs. Its universal application amongst our team has substantially upgraded our internal security protocols, and its user friendly admin panel through the web browser makes password management relatively simple. I would highly recommend this product for anyone searching for a password management tool.

Pros

This particular password application is available for PC, Mac, and mobile, and I have been using it for all three types of devices. It has structured templates that make it easy to add, delete, or edit existing logins or banking information. Some of it's more beneficial advanced features include the Watchtower, which identifies weak, duplicate, and expiring password, the Password Generator, which allows you to easily create new passwords, and an advances search which can help you identify where specific passwords or usernames are located.

Cons

While the application is conveniently available via web browser, desktop, and mobile application, each format operates distinctly different. The mobile version, for example, has substantially limited features when compare to the browser and desktop app versions. In addition, organizations or teams can only be managed through the web browser version, which means you need an actually computer to add/delete users or edit permissions.

Reasons for Switching to 1Password

We were looking for something with more extensive sharing and management features for an entire team.

July 2021

Mike from Personal

Company Size: 1 employee

Industry: Writing and Editing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2021

Don't use the web without it. . .

Very productive and efficient.

Pros

Single, secure repository whose access is likewise secure for passwords, identities, and notes.

Cons

Many times after choosing a generated password for a new site, 1Password stores the password, but frustratingly fails to complete setting up the login. May be one of those "user errors", but I don't think so. . . .

Reasons for Choosing 1Password

Read rave reviews from Apple customers, gave it a try, and was very pleased across all devices MacBooks, iPads, iPhones. We're personal users with, ridiculously normal, 7 Apple devices.

Reasons for Switching to 1Password

Just didn't feel right--I know that's a strange response, but true.

June 2021

Benjamin from Ben Accinelli LLC

Company Size: 2-10 employees

Industry: Photography

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

The Best Password Keeper (and I've tried many)

1password is great for individuals, but when it comes to teams, i keep track of my passwords i share in a spreadsheet. if anyone in my business were to leave, i generate a new password and share that with everyone except with the person that left. it keeps our passwords secure.

Pros

what i enjoy most is that this password keeper can keep all of my passwords synced between all of my devices and secure. I've tried dashlane, keeper, and lastpass and none were as easy to use as 1password

Cons

i don't like that they discontinued their one-time payment app. i bought 1password when it was $1.99 in the app store and had them ever since. the best $2 i ever spent

Reasons for Switching to 1Password

I made the switch because 1password was already easy to use and had all of my passwords i needed. with the other password keepers, i had accidentally given my work team access to all of my passwords and didn't know how to revoke them. before anyone knew what happened, i deleted my account, only after trying to contact support. it was a pain trying to work with support from the other companies because it was email-only correspondence. because we're dealing with sensitive passwords, their response time wasn't acceptable. some of these companies didn't even respond to my request.

June 2018

User Profile Picture

Jeremy Brand from Freelance Marketing and Creative Services

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

June 2018

Does what it's supposed to, but transition between licensing formats is a headache for individuals

Upgraded security and privacy

Pros

1Password is a solid password manager that's available pretty much everywhere. It's been my manager of choice for quite a while after my last job covered licenses for the whole company. In addition to passwords, it also manages identities and payment methods, which makes filling forms out a breeze. Since leaving that job, I went ahead and sprung for the individual license. Things have been fine up until recently, with their push to 1Password 7. They are clearly trying to move lifetime licensees to a monthly subscription, and it's breaking the software for me in critical ways.

Cons

Despite having a license, the Chrome extension still only runs in "read-only mode" i.e. completed nerfed password tool. Recent updates has made this significantly worse than other password managers on the market. I would have given up long ago had I not already paid for it. Here's an example: Want to create a 1Password account on desktop to sync and save passwords? First sign in on web! Oh, you'll need an account to sign in. Don't have an account? View this FAQ. The FAQ says, enter your secret key. Oh, the Mac version doesn't have a secret key? Looks like you have the wrong version! You need the membership, which costs a monthly fee. And, surprise, now your extension is in read only mode, hope you don't mind we took that away. I don't know if it's their weird decision to fork the Mac app store version from 1Password 6/7 (a move done to extract more money from monthly subscriptions, I'm sure), how they are handling the vault syncing with external services or WHAT, but this once solid tool is growing stale, fast.

Response from 1Password

Replied June 2018

Hi Jeremy Brand, Thank you for reviewing 1Password! I am sorry about the trouble with the Chrome extension. Please try to remove it and then install it using this link: https://1password.com/browsers Let me know if that fixes the problem with the extension for you. Thanks! Best regards, Roustem Founder of 1Password Toronto, Canada