About Duo Security

Duo Security is a cloud-based identity management and data security platform. It helps protect the data of organizations at scale. It also helps users reduce management overheads, enabling organizations to handle agility, reduce risk and improve end-user productivity and experience.

Duo Security first confirms user identities and then improves visibility into access activities. Further, it ensures the trustworthiness of user devices by enforcing risk-based and adaptive access policies. Its multi-factor authentication functionality includes Duo Mobile, authentication methods and a phishing simulator.

Duo Security’s functionality includes endpoint visibility, trusted endpoints, endpoint remediation and self-remediation. Its adaptive authentication...


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Supported Operating System(s):

Web browser (OS agnostic)

198 Reviews of Duo Security

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(140)

140

4 stars

(45)

45

3 stars

(9)

9

2 stars

(2)

2

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 198 results

March 2020

Daniel from Brigham Young University

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Higher Education

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

It's all about security

Overall, Duo gives me peace of mind knowing that I am the only one that can access my personal data base from log ins and websites. I like knowing that I can approve or reject any log ins from the commodity of my phone.

Pros

Duo is a great option to keep your personal information secured. I like that it requests security validation before logging into websites, and that you have the option to use the app to sign in to any device with a few taps. It is easy to use once everything has been set up correctly.

Cons

It can be hard to understand at first, and it might seem a little annoying to have to confirm you are the one logging into your websites every time, but it gets easier if you have the app. Another thing Duo could improve on is the fact that it only lets you "remember" one device at a time. Sometimes I need to log in from my work laptop or my personal laptop and it becomes tedious to remember which device I have registered.

April 2020

Jeff from University of Nebraska at Omaha

Company Size: 10,000+ employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

April 2020

Great for keeping you secure

My institution uses it to keep our information secure and it does a great job of keeping it secure.

Pros

Duo is used by my institution to keep our information safe. We use the DUO factor login and it is easy to set up and to use. You download an app on your phone and it will call/text/ or send a push notification when you login to your website. It works seamlessly and never seems to have a problem.

Cons

It can be a bit of a pain when you leave your phone in your office or somewhere else and then go to login to a company site that needs the authentication with DUO. You can't login with out your phone and it can end up being a hassle. But, it does keep your information secure.

June 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2020

Easy way for 2fa solution

Very good application that works perfectly to keep website logins secured and block any unauthorized logins. Very easy to use and it is completely stable and work smoothly.

Pros

Easy to install on mobile, easy to add accounts and easiest way to allow application to login. how easy is it to log to website with username and password and push notification to appear on duo app on mobile to allow or deny. keeping important sites and accounts safe and secured from any unauthorized logins Can also use pass code instead of the push request

Cons

It is a bit difficult if i reset the mobile or got a new one and has no access to old one. i have to contact the administrator to reset account.

March 2020

Krishna from Collaborative Drug Discovery, Inc.

Company Size: 11-50 employees

Industry: Pharmaceuticals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

March 2020

Beware! Customer service has been non-existent following Cisco acquisition

Pros

We have used Duo for many years. It was easy to implement and has always worked well.

Cons

Last year we negotiated bulk pricing and paid in advance for a 14-month term. Later we discovered that they had never provisioned our licenses and were still billing our credit card. Now, four months later, after numerous phone calls and more than a dozen emails, they have still not provisioned the licenses we paid for. They have acknowledged that this is their mistake and they need to fix it, but they seem incapable of doing so. I get the sense that their organization is completely dysfunctional following the Cisco acquisition. Given that they cannot solve the challenge of "how does a customer purchase your software?", I am worried what might happen if you came to them with anything more difficult.

April 2020

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

April 2020

Increase the security of your accounts

I like to app and I recommend it to anyone who wants to increase the security of the accounts.

Pros

It has been three years that I'm using Duo. This is the app that my university has decided to use to increase the security of accounts of faculties and students. I feel secure when I use the app. You can use several options for second authorization. it can send a push message to your mobile, you can enter a passcode, which is great. In addition, it does not take too much time to confirm the authorization.

Cons

I think it is a nice app. But I think if it had some other options to log in, that would be great. I myself prefer receiving a passcode in my email rather than using my cell phone all the time. All in all, I think if they work on the app and improve some sections, it would get better and better.