--- title: "Cisco Duo Software Reviews, Demo & Pricing - 2026" description: "Review of Cisco Duo Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/identity-management/duo-security-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Identity Management Software](https://www.softwareadvice.com/identity-management/) / Cisco Duo Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/ciam/duo-security-profile/reviews/)[Alternatives](https://www.softwareadvice.com/ciam/duo-security-profile/alternatives/) # Cisco Duo Review From $3-$9/month Free version 30-day free trial 4 plans Wondering if Cisco Duo is right for your organization? Our Identity Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Cisco Duo 4.7 [(548)](https://www.softwareadvice.com/ciam/duo-security-profile/reviews/) FrontRunner 2026 Pricing Starting at $3.00 per user per month ### About Cisco Duo Cisco Duo is a cloud-based workforce identity security solution that secures access to your applications, for any user and device, from anywhere. Easy to use and deploy, Duo provides identity-first protection and deep visibility across your identity ecosystem. Duo verifies users' identities and establishes device trust in any IT and security environment: - Multi-cloud, hybrid, and on-premises application support - Diverse mix of operating systems and deep integrations with leading technology providers - Unique use cases including supporting homegrown and legacy apps, securing third-party devices, and protecting Winlogon and RDP Paired with deep insights into users’ devices, Duo gives you the policies and control to manage access based on endpoint health or user risk level which can change between authentication attempts. By providing simple, seamless end user and administrator experiences, Duo dramatically reduces your total cost of ownership. Duo Continuous Identity Security combines Cisco Identity Intelligence with Duo Passport to stop identity-based threats and boost workforce productivity. Cisco Identity Intelligence provides visibility across your identity sources... into multi-factor authentication (MFA) usage, admin controls, unmanaged device access, inactive or dormant accounts, excessive permissions, and more. Duo Passport eliminates MFA fatigue by minimizing authentication requests and friction in trusted scenarios throughout the workday. After login, Duo continually evaluates trust for every access request and doesn’t prompt users again for authentication if the context remains the same. Prior to granting access to critical resources, Duo verifies users’ identities with strong MFA. Duo passwordless and single sign-on (SSO) build on MFA to verify user identity with authentication tools like biometrics, FIDO2 security keys, and push notifications from the Duo Mobile app. While establishing user trust is essential, you also need to have trust in the devices accessing applications on your network. Duo’s device trust tools deliver visibility into devices, assess their security posture, and continuously verify trust to allow or block access. - Duo Device Insight inventories every endpoint and provides data on OS, platform, browser and plugin versions, including passcode, screen lock, full disk encryption, and rooted/jailbroken status. Easily search, filter, and export a list of devices by OS, browser and plugin, and refine searches to find out who’s susceptible to the latest vulnerabilities. - Duo Desktop, a native client app for macOS, Windows, and ChromeOS, enables you to enforce corporate device health policies such as checking OS version and patch level, password and firewall status, AV agent enabled, disk encryption, and management status. - Self-remediation enables you to block non-compliant devices at the point of authentication and empower users to bring devices back into compliance without contacting IT. Automatically notify users of outdated devices with direct links to update to the latest software version. Provide a grace period before application access is blocked, or block immediately with permissions reinstated once the device has been updated. - Duo Trusted Endpoints helps you define and manage trust for every endpoint, whether managed or unmanaged, company-issued, contractor-owned, or personal Bring-Your-Own-Device (BYOD). Create your own inventory of trusted devices with the option to add and remove devices, include a description, set a trust expiration date, and more. Duo bundles basic support with every subscription purchase. Duo Quick Start provides 60 days of expert advice from our trusted deployment advisors. With Duo Care, our premium support service, you'll work with a team of Duo experts who will guide you through the life of your subscription to help you maximize the value of your Duo investment as your organization and business needs evolves. Wondering if Cisco Duo is right for your organization? Our Identity Management Software selection experts can help you in 15 minutes or less. ## Cisco Duo User Interface ## Popular Cisco Duo Alternatives Main Product Cisco Duo 4.7 [(548)](https://www.softwareadvice.com/ciam/duo-security-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.57Value for money - 4.43Customer support - 4.53Functionality Pricing Starting at $3.00 per month Get Price Alternative Product [Okta](https://www.softwareadvice.com/risk-management/okta-profile/) 4.7 [(944)](https://www.softwareadvice.com/risk-management/okta-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.48Value for money - 4.49Customer support - 4.57Functionality Pricing Starting at $6.00 per month Get Price Alternative Product [WatchGuard AuthPoint](https://www.softwareadvice.com/identity-management/watchguard-authpoint-profile/) 4.7 [(104)](https://www.softwareadvice.com/identity-management/watchguard-authpoint-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.36Value for money - 4.63Customer support - 4.61Functionality Pricing Available upon request Get Price Alternative Product [LastPass](https://www.softwareadvice.com/authentication/lastpass-enterprise-profile/) 4.6 [(2786)](https://www.softwareadvice.com/authentication/lastpass-enterprise-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.51Value for money - 4.31Customer support - 4.56Functionality Pricing Starting at $3.00 per month Get Price Alternative Product [Microsoft Entra ID](https://www.softwareadvice.com/privileged-access-management/azure-active-directory-profile/) 4.7 [(60)](https://www.softwareadvice.com/privileged-access-management/azure-active-directory-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.57Value for money - 4.06Customer support - 4.68Functionality Pricing Starting at $6.00 per month Get Price Alternative Product [Auth0](https://www.softwareadvice.com/access-governance/auth0-profile/) 4.7 [(145)](https://www.softwareadvice.com/access-governance/auth0-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.29Value for money - 4.37Customer support - 4.56Functionality Pricing Starting at $35.00 per month Get Price ## Cisco Duo Pros and Cons We analyzed 548 verified reviews for Cisco Duo to find out what actual users really think. Select to learn more Straightforward Setup And Daily Use Getting started with Duo Security is simple, with easy installation and intuitive controls. Users and admins find the platform quick to learn, manage, and operate, making daily authentication and user management efficient for individuals and teams. Robust Multi-Factor Authentication Options Duo Security strengthens account protection with multi-factor authentication, device management, and flexible approval methods. Organizations benefit from increased security, policy enforcement, and comprehensive dashboards to monitor access and compliance. Versatile Authentication And Integration Duo offers reliable two-factor authentication, single sign-on, and device verification across multiple accounts and platforms. Its flexible login options, easy integration, and consistent performance help users maintain secure access with minimal hassle. Dependence On Mobile Devices Duo Security relies heavily on having a compatible, charged mobile device nearby. Users face challenges when switching phones, dealing with older models, or losing access due to battery, connectivity, or device registration issues. Delays And Reliability Issues Push notifications from Duo Security can be slow, inconsistent, or fail to appear, especially with poor network conditions or device changes. Users often experience delays, missed prompts, and the need to retry authentication attempts. Frequent Authentication Interruptions Logging in with Duo Security can be repetitive and inconvenient, requiring frequent re-authentication and device access. Users report delays, confusing prompts, and occasional failures, especially when switching accounts or lacking their phone. ## Cisco Duo Pricing and Plans Starting price: $3.00 per month Free Trial Free Version Duo Free $0.00 per user, per month Plan includes: - Add Up To 10 Users - Strong MFA - Seamless Integrations - Free Authenticator App Duo Essentials $3.00 per user, per month Plan includes: - Duo Directory - Phishing-Resistant MFA - Complete Passwordless Authentication - Single Sign-On - Trusted Endpoints - Unlimited Applications Duo Advantage $6.00 per user, per month Plan includes: - Cisco Identity Intelligence (Cross-Identity Visibility, ISPM, and ITDR) - Duo Passport - Session Theft Protection - Device Health Checks - Risk-Based Authentication Duo Premier $9.00 per user, per month Plan includes: - Comprehensive Package For Complete Zero Trust Access - VPN-Less Remote Access To Private Resources - Complete Device Trust With Endpoint Protection Check Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Cisco Duo Features - Popular features found in Identity Management Access Certification Compliance Management Credential Management Multi-Factor Authentication Password Management Privileged Account Management Reporting & Statistics Self-Service Access Request Single Sign On - More features of Cisco Duo Access Control Access Controls/Permissions Access Management Activity Monitoring Activity Tracking Alerts/Notifications Anti Virus API Application Security Audit Trail Authentication Automatic User/Device Recognition Behavioral Analytics Biometrics Cloud Application Security Customizable Branding Data Security Employee Database Employee Directory Encrypted Password Storage Encryption Endpoint Management Firewalls Fraud Detection Identity Federation Incident Management Intrusion Detection System Mobile Access Mobile Authentication Multiple Authentication Methods Password Database Password Synchronization Patch Management Policy Management Push Notifications Real-Time Monitoring Real-Time Notifications Real-Time Reporting Reminders Reporting/Analytics Risk Assessment Secure Login Secure Password Sharing Self Service Portal Third-Party Integrations Threat Intelligence Threat Response Two-Factor Authentication Unified Directory User Management User Provisioning User Session Management VPN Vulnerability Protection Vulnerability Scanning ## Cisco Duo User Reviews ## Cisco Duo customer ratings - Overall rating: 4.7/5 - Total reviews: 548 ### Rating distribution - 5 stars: 408 reviews (74%) - 4 stars: 115 reviews (21%) - 3 stars: 17 reviews (3%) - 2 stars: 2 reviews (0%) - 1 star: 6 reviews (1%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.6/5 - Customer support: 4.4/5 - Functionality: 4.5/5 --- ### Duo Security Provides Authentication Services that are Easy to Implement - Overall rating: 5/5 - Reviewer: Felicia T. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The Duo Security App is an easy-to-download feature that integrates well with software solutions, multiple passwords, and is quick to access on a variety of devices. #### Cons It bugs me that we need this software solution, honestly. But I don't have a negative thing to say about Duo Security. I use it every day and it works! --- ### Amazing Software for MFA authentication - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Duo has helped us improving device security and we were able to integrate with our Palo Alto Firewall devices and had pretty smooth experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This worked pretty smoothly, when logging in the security devices such as firewalls, with duo we made sure no unauthorized users is logging into the devices with Multi Factor Authentication mechanism. With duo we simply were able to compliance with Zero Trust Model, no unauthorized users can make the changes on the system. #### Cons They can work on their mobile application and make sure to improve the user experience, I feel bit delay while receiving the authentication request. Also on mobile app they can make it like only one finger touch is enough to authenticate the user. So less clicks can make the experience way better. #### Reasons for switching to Cisco Duo Was easily able to integrate Duo with our devices, and it was fulfilling our requirement very easily. --- ### Indispensable - use it every day! - Overall rating: 5/5 - Reviewer: Pete S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use this daily for access to company website for updates and posting. It travels wherever I go and is lightning fast. Definitely recommend! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Had another authentication app that went out of business and after much trial and error (and frustration) found Duo. Set up was easy and this app works perfectly every time. It's fast and easy to use. In my opinion, this app should be promoted/recommended to companies like GoDaddy when they're selling a website - this protection is so easy and simply invaluable. #### Cons Only one slight issue when I upgraded from iPhone 6 to iPhone 8 - it was a bit confusing to register the new device. At a certain point I thought I would have to disable the app and then it just started working - so I might suggest better documentation/walk through on changing devices. --- ### Duo Security is great at multi-factor authentication - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: E-Learning - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros I liked that it connected to my phone and it was easy to get the passwords and respond to the notification to sign in. I liked that my organization valued my security and was investing in products to keep me and my data safe #### Cons It took some time to adjust to this software but that was because it was the first multi-factor authentication that I used. Now that it has been a few years, I am fully on board and don't find it inconvenient anymore #### Reasons for switching to Cisco Duo Just different companies using different methods --- ### Security to fill a gap, but not comprehensive offering - Overall rating: 4/5 - Reviewer: Stephen G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Duo Security is a strong SaaS product to fill the very specific infrastructure gap of 2-factor authentication for infrastructure. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros Duo Security is a great product to fill a very specific gap in infrastructure security, specifically for SSH management. For requirements for 2-factor authentication for SSH, Duo is quick to implement #### Cons Duo is difficult to enroll users with, which creates a significantly higher administrative overhead than other options. There are also significantly more delays in the Duo pushed-based notification systems (depending on the user and their network, etc.), which can cause issues for users authenticating. #### Reasons for choosing Cisco Duo G Suite SAML login was more difficult to implement in very specific situations than simply purchasing Duo. In the future, the goal is to move to a more BeyondCorp style model where each specific application can use SAML and not rely on Duo --- ### Secure yet easy to use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Great - doesn't interfere except as designed. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Fast, easy to use robust security solution. Numerous options for authentication which are all more secure than first-party options. #### Cons Sometimes does not open immediately especially on new deployments --- ### Awesome security app - Overall rating: 5/5 - Reviewer: Savannah J. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Duo security has been easy to use and I would recommend to anyone who is looking to protect their passwords #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I enjoy how easy it is to review a request in security, it pops up as a notification, you approve and that’s that #### Cons The thing I like least is that it isn’t as secure as other apps but Duo is still one of the better security apps --- ### One of the powerful MFA solutions - Overall rating: 5/5 - Reviewer: Vishnu Y. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Duo Security has been good and positive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It provides you with numerous authentication methods like push messages, OTP, email, phone calls, etc. You can choose a convenient method as per requirement. It is one of the most secure and reliable MFA solutions. It provides you with an additional layer of security and helps you prevent data breaches by providing strong user and device authentication. It provides you with higher availability. #### Cons Currently, i have no dislikes about Duo Security. --- ### Duo Security is expensive but provides high quality and speedy results - Overall rating: 5/5 - Reviewer: David W. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. If money was not an issue, I would choose Duo Security for our organization's MFA/2FA security solution. It is backed by Cisco and their wide array of security products. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Duo Security will enable your organization to add MFA/2FA into your authentication process. Duo Security has a clean interface, and I was able to easily navigate the various pages. It has a nice app for mobile phones, both Apple iOS and Android. It can produce reports for compliance inquiries. #### Cons Duo Security is an expensive product because it is designed for enterprise installations of several thousand users who need an easy integration with the highest levels of security. --- ### Secure site - Overall rating: 5/5 - Reviewer: Regina C. - Verified reviewer: Yes - Industry: Online Media - Company size: 5001-10000 employees - Product usage: Used monthly for less than 12 months - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience is good. It helps my feel safe, secure and comfortable knowing that my personal information is confidential. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It gives me assurance that my personal account information is secure. It allows me to create a password or pin each time in order to access my accounts . #### Cons I believe the set up initially was complicated as it asked me to create a password and my password didn’t fit the criteria each time --- Showing 1 - 10 of 548 Reviews [See All Reviews](https://www.softwareadvice.com/ciam/duo-security-profile/reviews/) ## Cisco Duo Popular Comparisons [Okta vs Cisco Duo](https://www.softwareadvice.com/ciam/duo-security-profile/vs/okta/)[WatchGuard AuthPoint vs Cisco Duo](https://www.softwareadvice.com/ciam/duo-security-profile/vs/watchguard-authpoint/)[LastPass vs Cisco Duo](https://www.softwareadvice.com/ciam/duo-security-profile/vs/lastpass-enterprise/)[Microsoft Entra ID vs Cisco Duo](https://www.softwareadvice.com/privileged-access-management/azure-active-directory-profile/vs/duo-security/)[Auth0 vs Cisco Duo](https://www.softwareadvice.com/access-governance/auth0-profile/vs/duo-security/)[UserLock vs Cisco Duo](https://www.softwareadvice.com/ciam/duo-security-profile/vs/userlock/)[JumpCloud vs Cisco Duo](https://www.softwareadvice.com/ciam/duo-security-profile/vs/jumpcloud-directory-as-a-service/)[Ping Identity vs Cisco Duo](https://www.softwareadvice.com/ciam/duo-security-profile/vs/pingidentity/)[OneLogin vs Cisco Duo](https://www.softwareadvice.com/ciam/duo-security-profile/vs/onelogin/)[miniOrange vs Cisco Duo](https://www.softwareadvice.com/ciam/duo-security-profile/vs/miniorange/)[ManageEngine ADSelfService Plus vs Cisco Duo](https://www.softwareadvice.com/ciam/duo-security-profile/vs/manageengine-adselfservice-plus/)[NordPass Business vs Cisco Duo](https://www.softwareadvice.com/ciam/duo-security-profile/vs/nordpass-business/) [Compare All Alternatives](https://www.softwareadvice.com/ciam/duo-security-profile/alternatives/) ## Other Top Recommended Identity Management Software [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) **4.9** (4862) Recently recommended **0** times [Deel](https://www.softwareadvice.com/hr/deel-profile/) **4.9** (4306) Recently recommended **0** times [LastPass](https://www.softwareadvice.com/authentication/lastpass-enterprise-profile/) **4.6** (2786) Recently recommended **0** times [Google Cloud](https://www.softwareadvice.com/compliance/google-cloud-platform-profile/) **4.7** (2322) Recently recommended **0** times Stuck Between Options? 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