Duo Security vs Passpack

RATING:

4.7

(511)

Duo Security has 511 reviews and a rating of 4.67 / 5 stars vs Passpack which has 26 reviews and a rating of 3.77 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (511)
3.8 (26)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
3 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
March 12, 2024
February 22, 2024
Pros/Cons
  • Pros

  • Working in Higher Ed and files and documents for the students needs to be secure. I appreciate the ease and use of DUO.
  • Once it's setup it's pretty easy to use. I appreciate that it syncs with my phone so I can just click a button on my phone to ensure it is me.
  • Cons

  • If you forget your phone at home, you are in trouble when it comes to authenticating. I wish there was some way around this.
  • What if I get my phone stolen and unable to buy a new one.
Read all user reviews
  • Pros

  • Security was always good. Suggested password feature is helpful.
  • Its very stylistically minimalist but does the job. I was a big fan until they stopped keeping up with changes in tech.
  • Cons

  • No support what so ever. If you have a problem you are lost.
  • They've been working on an updated version for years and it's still full of bugs. I set up a new account and so many things were wrong with it that it was unusable.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos